IBM Tivoli Live – monitoring services provides proactive monitoring,alerts, performance and capacity reporting, as well as dynamic reporting for your IT infrastructure, servers, applications, and network devices.

1. IBM Global Technology Services Server Services
Data Sheet
IBM Tivoli Live –
monitoring services
Enable application and availability monitoring while
controlling IT costs
Unavailable applications, increased infrastructure downtime and result-
Highlights ing productivity loss may be costing your business money. You need to
deploy affordable infrastructure health and performance monitoring
● Provides a security-rich, enterprise-level capabilities, without investing in additional hardware, software or
monitoring solution using industry- administrative staff.
leading Tivoli® software
● Replaces upfront capital and licensing IBM Tivoli Live – monitoring services provides proactive monitoring,
expenses with affordable, monthly sub-
alerts, performance and capacity reporting, as well as dynamic
scription services
reporting for your IT infrastructure, servers, applications, and network
● Relieves IT burden with simple, scala- devices. This software-as-a-service offering is based on industry-
ble, self-service capabilities and built-in
IBM best practices
leading Tivoli software and is hosted at an IBM delivery center offer-
ing global reach and around-the-clock support. You can choose from
the following types of services, which are flexible, configurable and
easily accessible through the Internet:
● Touchless monitoring: the easiest way to start to satisfy your basic
enterprise-level monitoring needs. This service is available through
the IBM Tivoli Live – monitoring services – health and availability
component.
● Distributed monitoring: to collect more detailed information with
the ability to utilize data for more advanced server and application
monitoring and action requirements. This service is also available
through the IBM Tivoli Live – monitoring services – health and
availability component.
● Performance services: for additional capabilities such as historical
and trend analysis, and performance and capability reporting. This
service is available through the IBM Tivoli Live – monitoring
services – performance and capacity management component.

2. IBM Global Technology Services Server Services
Data Sheet
Our offering is based on a subscription payment software- unique needs. A pay-for-use model enables predictive budget
as-a-service model. You choose and pay for only what your planning and can help lower your total cost of ownership
business needs—making our service very affordable. Plus, we while accelerating return on investment.
include access to Tivoli documentation and best practices,
which leverage IBM expertise and help you to optimize your Providing a simple, scalable, self-service
infrastructure performance and availability. capability and best practices
We provide an easy-to-use management interface—through a
Providing an enterprise-level solution to secure Web portal available in multiple languages. The portal
monitor critical IT assets gives you access to quickly deploy what you need, so within
Using our software-as-a-service monitoring capabilities, you hours you can begin viewing your actionable information and
can more effectively manage applications, heterogeneous proactive alerts. Monitoring can be deployed to new assets
operating system platforms and databases. Access to industry- almost instantly. And, because our services are flexible and
leading Tivoli software provides you with basic availability configurable, you can start small and add on as needed.
status of critical infrastructure components. And trend analy-
sis capabilities allow you to make predictions about your IT We take basic reporting to the next level, providing sophisti-
infrastructure, establish performance baselines and improve cated analysis of performance data without the need to for-
capacity planning. mulate complex queries. Easy access to Tivoli documentation
and best practices can help you further optimize your infra-
Replacing capital and licensing expenses structure utilization and performance.
with subscription services
With Tivoli Live, there is no need for an upfront capital Why IBM?
investment or additional staff. Our services are hosted at an IBM is a market leader in true software-as-a-service and
IBM data center, so there is no software to deploy on your cloud offerings, with the ability to deliver high quality while
managed systems. Flexible and configurable service options reducing costs. Our world-class experience in service delivery
allow you to download and deploy only what you need, and service management software enables you to drive greater
including selected alert self-enablement and dynamic report- and more effective utilization of your IT infrastructure. Our
ing, with the ability to customize these services to meet your delivery architecture enables you to reap the cost advantages
of shared hardware, while physically separating and securing
your data through virtualization.
2

3. Notes

4. For more information
To learn more about IBM Tivoli Live – monitoring
services, please contact your IBM representative or
IBM Business Partner, or visit the following Web site:
ibm.com/services/server
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IBM Global Services
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March 2010
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