5. B2B Definition
A transaction that occurs between two
companies, as opposed to a transaction involving
a consumer.
The term may also describe a company that
provides goods or services for another company.
6. Business to Business Commerce.
When one business sells to another business rather than to
an end user.
This term usually is used in connection with sales: B2B
sales or B2B Sales reps.
Any business providing products / services / information for
any other business can be called business 2 business or B2B.
B2B Definition
7. BUSINESS - TO - BUSINESS (B2B)
Commerce transactions between businesses - a manufacturer
and a wholesaler, or between a wholesaler and a retailer
Business-to-consumer (B2C); business-to-government (B2G)
Volume of transactions much higher than the B2C
transactions
8. BUSINESS - TO - BUSINESS (B2B)
Supply chain - transactions involving sub
components or raw materials
Automobile manufacturer - buying tires, glass
for windscreens, and rubber hoses, etc.
10. BUSINESS MARKETING
Individuals, or organizations (commercial
businesses, governments and institutions),
facilitating sale of products or services to other
companies or organizations
Industrial marketing
Business-to-Business marketing
B2B marketing
11. BUSINESS MARKETING
Took a back seat to consumer marketing
Change in the 1970 s
Courses at many universities
More marketing majors begin their careers in Business
marketing today than in Consumer marketing
12. BUSINESS MARKETING VS. CONSUMER MARKETING
Business marketing shorter and more direct channels
of distribution
Consumer marketing aimed at large groups through
mass media and retailers
Negotiation between the buyer and seller more
personal in business marketing
17. MEANINGFUL DIFFERENCES BETWEEN
B2B AND B2C MARKETING
A B2C sale to a "Consumer"
i.e. a single person who pays for the transaction
A B2B sale is to a "Business“
i.e. organization or firm - multiple decision makers
18. Characteristic B2B Market B2C Market
Sales volume Greater Smaller
Purchase volume Greater Smaller
Number of buyers Fewer Many
Size of individual buyers Larger Smaller
Buyer-seller relationship Closer More Impersonal
Buying influences Multiple Single
Type of negotiations More complex Simpler
Key promotion method Personal Selling Advertising
B2B VERSUS B2C MARKETING
20. B2B MARKETING MIX
Unique
Complexity of business products and services
Diversity of demand
Differing nature of the sales itself
(fewer customers buying larger volumes)
Broken down beyond the original 4 P’s
21. B2B Branding
Different from B2C
Align Corporate Brands, divisional brands and
product/service brands
Apply brand standards to “informal” material such as email
and other electronic correspondence - large scale compared
with B2C
23. Support organizations' sales effort
Improve Company profitability
Advertising, public relations, direct mail, trade
show support, sales collateral, branding, and
interactive services
B2B MARKETING COMMUNICATIONS
25. MARKETING VS. COMMUNICATIONS
Marketing focused on issues such as customers, sales, and brand
awareness.
Communications (often called public relations or external relations)
dealt with everyone else in the outside world with whom the
company interacted, such as the government, community, media,
and financial analysts.
26. Today, however, more and more companies are combining
Marketing and Communications under a single
department (often called "marketing communications" or
"marcom") to become more efficient and ensure that all messages
are consistent among all audiences and across all channels.
The key to understand: Publish and transmit unified, integrated
messaging on and across all online and offline marcom channels
including websites, social networks, advertising campaigns, online
content, news releases, product brochures, and sales catalogues.
28. THE BUSINESS MARKETING
ASSOCIATION
Trade organization
Marketing communications agencies largely or exclusively B2B-
oriented
B2B Marketing Professionals
Certification programs, research services, conferences, industry
awards and training programs
29. WHAT'S DRIVING GROWTH IN B2B MARKETING?
THREE “REVOLUTIONS”
1. Technological - unprecedented pace, Internet; hand-in-hand with
business strategy
2. Entrepreneurial - adaptability, flexibility, speed, aggressiveness and
innovativeness
3. Marketing - new frameworks, theories, models and concepts -
relationships, partnerships and alliances; customizing marketing
programs
30. REVIEW
1. Business Marketing Definition
2. B2B Marketing Mix
3. B2B Marketing Communications
4. Size of Business Marketing