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Enterprise Wearables : IBM HorizonWatch 2016 Trend Brief

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The slides provide a quick overview of the Enterprise Wearables trend. The slides provide summary information, a list of trends to watch and links to additional resources

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Enterprise Wearables : IBM HorizonWatch 2016 Trend Brief

  1. 1. © 2016 IBM Corporation IBM Market Development & Insights Note: This report is based on internal IBM analysis and is not meant to be a statement of direction by IBM nor is IBM committing to any particular technology or solution. Enterprise Wearables IBM HorizonWatch 2016 Trend Brief – External Version Bill Chamberlin, Principal Client Research Analyst / IBM HorizonWatch Community Leader May 9, 2016
  2. 2. © 2016 IBM Corporation IBM Market Development & Insights Note: This report is based on internal IBM analysis and is not meant to be a statement of direction by IBM nor is IBM committing to any particular technology or solution. About This HorizonWatch Emerging Trend Brief 2 Enterprise Wearables: HorizonWatch Emerging Trend Brief (External version)10May2016  Purpose: The slides provide a quick overview of the Enterprise Wearables trend. The slides provide summary information, a list of trends to watch and links to additional resources  How To Use This Report: Use these slides as a learning document and a springboard to further research and reading on this trend. You may want to view the slides in slideshow mode so you can easily follow the links  Available on Slideshare: The latest version of this file (and other HorizonWatch Trend Reports for 2016) will be available publically on Slideshare at http://www.slideshare.net/horizonwatching  Please Note: This report is based on internal IBM analysis and is not meant to be a statement of direction by IBM nor is IBM committing to any particular technology or solution.
  3. 3. © 2016 IBM Corporation IBM Market Development & Insights Note: This report is based on internal IBM analysis and is not meant to be a statement of direction by IBM nor is IBM committing to any particular technology or solution. Defining the Enterprise Wearables market Definition: Enterprise wearables are products such as smart watches, wristbands, and glasses that can be used for performing work activities in a professional environment. The applications for enterprise wearables differ from that of consumer wearables in that they are used nearly exclusively for work related activities. Drivers: • Improved Devices (function, style) • Emerging Smart Watch Platforms • Desire to Improve Workflows and Processes • Intelligent Service Delivery Inhibitors: • Lengthened Market Development Phase • Multiple Offerings / Platforms • Lack of Application Use Cases 3 Enabling Technologies: Enabling technologies involved in the enterprise wearables market include the wearable technologies themselves, including smart watches, wristbands, eyeglasses, badges, lanyards, body-mounted displays, hats, and other related technologies as well underlying enabling platforms, including: • Cloud applications • Big data analytics • Internet of Things • Cognitive/Natural Language Processing Enterprise Wearables: HorizonWatch Emerging Trend Brief (External version)10May2016 “Today, 68% of global technology and business decision-makers say that wearables are a priority for their firm, with 51% calling it a moderate, high, or critical priority.” Forrester
  4. 4. © 2016 IBM Corporation IBM Market Development & Insights Note: This report is based on internal IBM analysis and is not meant to be a statement of direction by IBM nor is IBM committing to any particular technology or solution. Enterprise Wearables: Trend Overview  Key Insight: Wearables are coming to the enterprise.  Wearable devices incorporate advanced electronic technologies, including sensors, wireless communications, and computing capability normally found in smartphones. Fitness trackers are exploding on the market and there is a whole new categories wearables that are being launched as accessories to smartphones, including smartwatches and smartglasses. And there are also emerging categories such as smartrings, wearable healthcare monitors, smartclothing, and heads-up displays. And just like smartphones made their way into the enterprise, so will wearables.  The big benefit of wearable computing devices is that they enable hands-free mobile real-time data monitoring, analytics, and network communication. These potential benefits offer the opportunity for enterprises to look for new ways of providing improved capabilities to aid in worker productivity.  Wearable computing devices have potential benefits for any environment where information or communication is desired, and the use of a hands-free interface is considered beneficial or essential. Many enterprise workers could benefit from hands free computing and for that reason it is expected that enterprises in verticals like defense, healthcare, manufacturing, construction, distribution, retail, and smart cities will be the first to explore the potential of wearables for their workforce. As these devices make their way into enterprises, new security and privacy issues will arise causing challenges for I.T. Security professionals.  The future of wearables looks bright and they have the potential for wide-ranging disruption and change across multiple industries. That makes it an important trend to watch. 4 Enterprise Wearables: HorizonWatch Emerging Trend Brief (External version)10May2016
  5. 5. © 2016 IBM Corporation IBM Market Development & Insights Note: This report is based on internal IBM analysis and is not meant to be a statement of direction by IBM nor is IBM committing to any particular technology or solution. Enterprise Wearables – 9 trends to watch in 2016 1. Startups begin to focus on enterprise. Given the value proposition offered by the enterprise, startups will increasingly focus on adapting IP assets and technology for enterprise use cases. 2. Pilots and test trials. Expect more industrial and distribution companies to test the viability and functionality of various wearable products in applications like order picking and equipment maintenance 3. Analytics, mobility and security will drive adoption of wearables. These three components, when established collectively, will be the key selling points for enterprises adopting wearable technologies. 4. Analytics solutions. Wearables, when integrated with analytic platforms, can serve as a key lever of efficiency and valuable data capture. 5. Design thinking applied to enterprise wearables. Developers focus on user requirements for functionality, style and experience in order to weave enterprise wearables into the DNA of an organization’s operations. 5 Enterprise Wearables: HorizonWatch Emerging Trend Brief (External version)10May2016 “Wearables are just getting started within the enterprise, but within a few short years, IT managers will be faced with a myriad challenges and opportunities.” IDC: IDC FutureScape: Worldwide Wearables 2016 Predictions “By 2018, two million employees will be required to wear health and fitness tracking devices as a condition of employment.” Gartner: Gartner Reveals Top Predictions for IT Organizations and Users for 2016 and Beyond Tractica: Enterprise Wearables Market to Reach $6.3 Billion by 2020
  6. 6. © 2016 IBM Corporation IBM Market Development & Insights Note: This report is based on internal IBM analysis and is not meant to be a statement of direction by IBM nor is IBM committing to any particular technology or solution. Enterprise Wearables – 9 trends to watch in 2016 (cont.) 6. Smart Glasses: A 2016 will be a year of increased experimentation, especially in applications like field service/maintenance, logistics, and manufacturing. Also, as interest in augmented reality and virtual reality picks up, smart glasses adoption will pick up. 7. Smart Watches: Adoption will continue in 2016 as employees and business figure out how to use them for enterprise applications. 8. Setting the Enterprise Strategy Expect more IT and Business leaders to be interested in developing a wearable strategy for their company. It is critical to understand the needs of individual employees, what work activities they are responsible for and the upstream / downstream business processes impacted. 9. Security and Privacy: These two issues will continue to be barriers to wearables adoption within the enterprise. 6 “Wearables and augmented reality software improve picking process by 25 percent.” DHL Enterprise Wearables: HorizonWatch Emerging Trend Brief (External version)10May2016 “Gartner, Inc. forecasts that 274.6 million wearable electronic devices will be sold worldwide in 2016, an increase of 18.4 percent from 232.0 million units in 2015.” Gartner: Gartner Says Worldwide Wearable Devices Sales to Grow 18.4 Percent in 2016 “Early pilot programs have yielded strong return on investment (ROI) in many cases, which is driving greater interest in enterprise adoption of wearables among industry leaders and fast followers alike.” Tractica: Enterprise Wearables Market to Reach $6.3 Billion by 2020 IBM: Wearables and IoT: Putting them to work in business
  7. 7. © 2016 IBM Corporation IBM Market Development & Insights Note: This report is based on internal IBM analysis and is not meant to be a statement of direction by IBM nor is IBM committing to any particular technology or solution. Enterprise Wearables – Adoption Challenges  Infrastructure and support readiness. Wearables in the enterprise space require new or enhanced infrastructure capabilities as well as increased skills & support, which requires additional large-scale investments and creates risks, particularly for select industries.  Precision, durability and design impacts user experience. Wearable devices such as smart watches and eyeglasses will require precision, durability and design to achieve large scale success at enterprise solutions. The ability to prove the viability of these technologies in industrial settings may limit the pace of near-term adoption.  More proof points required. Financial investments in wearable technology will pose a hurdle to enterprise adoption in the near term, particularly because of the lack of key use cases and customer references. Firms need a strong ROI case to justify the investment in enterprise wearables as a replacement or enhancement to existing technologies.  Security concerns. Wearables offer a new potential gateway into enterprise systems for the seasoned hacker. The future explosion of wearables in the enterprise space is causing security professionals to recommend enterprises proceed with caution. 7 “Not a day goes by without news of security breaches at the hands of hackers. The truth is that without built-in PIN protection or security fingerprinting, just about anyone can access the contents stored on a wearable.” IT BusinessEdge Enterprise Wearables: HorizonWatch Emerging Trend Brief (External version)10May2016 Tractica: Enterprise Wearables Market to Reach $6.3 Billion by 2020 Silicon ANGLE: Before wearables thrive in enterprise, consider these cultural and security issues
  8. 8. © 2016 IBM Corporation IBM Market Development & Insights Note: This report is based on internal IBM analysis and is not meant to be a statement of direction by IBM nor is IBM committing to any particular technology or solution. Wearables – Additional Resources  APX: The State of Enterprise Wearables  ComputerWorld: Wearables in the enterprise? Yes, really!  Dzone: 5 Ways Wearables are Improving Enterprise Operations  eWeek: 10 Enterprise-Friendly Android Wear Apps for Those New Wearables  IBM: Wearables in the Enterprise  IBM: Is there a future for wearables within the enterprise?  IBM: Wearables and IoT: Putting them to work in business  ITBusinessEdge: Studies Predict Large Growth of Enterprise Wearables  Readwrite: How Wearables Will Revolutionize The Workplace  TechRepublic: Invisible revolution: How wearables are quietly invading the enterprise  Tractica: Enterprise Wearables Market to Reach $6.3 Billion by 2020 (press release)  VMWare: 7 Productivity Tips for Using Your Apple Watch at Work  ZDNet: Wearables for business: Is there an enterprise play coming?  TechTarget: Enterprise wearables suffer from a lack of apps  Wearable Tech: Study: Enterprise Wearables Have a Bright Future 8 Enterprise Wearables: HorizonWatch Emerging Trend Brief (External version)10May2016 IBM: Is there a future for wearables within the enterprise? “Pioneering companies across a number of industries have found that wearables including smart watches, fitness trackers, and smart glasses can provide meaningful advantages in terms of productivity, efficiency, and cost savings.” Tractica “Wearable technology is gaining popularity at a rapid pace, and it has gone beyond just connected eyewear and smartwatches with new products such as wrist bands, smart shoes, smart apparels, and more.” MarketsandMarkets

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