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Goa Accommodation Satisfaction Report

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The Intelligence Report by HolidayIQ.com examines and quantifies traveller satisfaction across varied accommodation options in Goa. The data is collated from multiple user actions on www.holidayiq.com.

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Goa Accommodation Satisfaction Report

  1. 1. HOLIDAY INTELLIGENCE Traveller Satisfaction / Accommodation in Goa
  2. 2. HolidayIQ www.holidayiq.com ABOUT HOLIDAYIQ.COM HOLIDAYIQ IS INDIA’S FIRST & LARGEST TRAVEL COMMUNITY. • HolidayIQ is India’s first & largest Travel Community, with over 3 million members and growing • www.HolidayIQ.com is India’s leading holiday planning website, powered entirely by millions of reviews from Indian travellers who are part of the community • These factors combine to give HolidayIQ a vantage point on Indian tourism, particularly domestic tourism. • HolidayIQ regularly shares information & perspective that it is able to glean from its activities about various aspects of India’s tourism industry. • Holiday Intelligence is a series of presentations, white papers, update notes etc on varying aspects of Indian tourism.
  3. 3. HolidayIQ www.holidayiq.com Accommodation Satisfaction / GOA • The data used in this presentation has been collated from multiple user actions on www.HolidayIQ.com • The purpose of this presentation is to provide best destinations through different parameters. Therefore, all data and conclusions herewith are to be treated as such. • The analysis and perspective presented here have been developed by the Holiday Intelligence team at HolidayIQ. This presentation examines satisfaction of Indian travellers with various accommodation options available in India’s leading tourism state - GOA
  4. 4. HolidayIQ www.holidayiq.com Accommodation choice in Goa / Number of properties GOA has 1450 accommodation options listed on HolidayIQ • 20% of all accommodation in Goa is located in Calangute, the destination hugely popular with domestic travellers • Destinations with 10 or more properties account for 71% of accommodation in Goa • The Top 5 Destinations account for 46% of Goa accommodation Luxury: >= 6000/night; Budget: <= 2500/night & Mid Range: 2500 - 6000 Goa Destinations by Accommodation Availability Rank Destination # of Properties Luxury Mid-Range Budget 1 Calangute 292 2% 25% 73% 2 Panjim 116 7% 22% 71% 3 Candolim Beach 110 6% 28% 65% 4 Bardez 83 10% 39% 52% 5 Anjuna Beach 66 5% 17% 79% 6 Baga 62 3% 34% 63% 7 Colva 52 6% 29% 65% 8 Salcette 48 6% 40% 54% 9 Margao 44 5% 11% 84% 10 Benaulim 37 8% 24% 68% 11 Mapusa 24 4% 17% 79% 12 Dona Paulo 20 5% 40% 55% 13 Porvorim 19 5% 53% 42% 14 Cavelossim-Mobor 16 6% 50% 44% 15 Varca 15 13% 40% 47% 16 Miramar 13 15% 31% 54% 17 Bogmalo 11 18% 27% 55% 18 Majorda Beach 10 30% 10% 60%
  5. 5. HolidayIQ www.holidayiq.com Accommodation choice in Goa/ Categories GOA has 12 different categories of accommodation • Resorts & Hotels account for 64% of the total accommodation units in Goa • Alternate accommodations account for the remaining 36% of accommodation in Goa • The wide range of accommodation categories allows for significant stay choices for travellers Distribution by Accommodation Category Accommodation Type # of Properties Share (%) Hotels 482 33% Resorts 450 31% Guest houses 279 19% Self catering villas 85 6% Serviced Apartments 61 4% Home Stays 30 2% Nature Camps 23 2% Heritage Hotels 13 1% Boutique Hotels 12 1% Spas 10 1% Farm Stays 3 0.2% Houseboats 2 0.1%
  6. 6. HolidayIQ www.holidayiq.com Accommodation choice in Goa/ Price Range GOA has broad variety of accommodation properties which fit in all price brackets Distribution by Price Range Room Price per Night # of Properties Share (%) Above 10000 38 3% 5001 – 10000 92 6% 3001 – 5000 210 15% 1501 – 3000 440 30% Below 1500 670 46% Room Price refers to publicly quoted minimum room rack rate in INR • Budget travellers have significant choice in Goa with over 70% of the available accommodation at Rs 3000 or below per night • The mid-upscale segment at Rs 3000 to Rs 5000 per night comprise 15% of the total • The luxury accommodation segment has relatively less choices
  7. 7. HolidayIQ www.holidayiq.com Top 10 Destinations / by Accommodation Satisfaction BOGMALO ranked #1 • Among the notable destinations of Goa (those with 10 or more accommodation options), Bogmalo scores highest on guest satisfaction • The list of Top 10 destinations by accommodation satisfaction includes bigger destinations like Candolim & Baga as well as smaller destinations like Majorda & Bogmalo Top 10 Goa Destinations Rank Destination # of Properties 1 Bogmalo 11 2 Cavelossim-Mobor 16 3 Benaulim 37 4 Salcette 48 5 Dona Paula 20 6 Varca 15 7 Candolim Beach 110 8 Majorda Beach 10 9 Baga 62 10 Anjuna Beach 66 Accommodation Satisfaction is evaluated on the basis of Ratings & Reviews from travellers on HolidayIQ.com
  8. 8. HolidayIQ www.holidayiq.com GOA’s self catering villas ranked highest in traveller satisfaction among all accommodation categories • Alternate accommodation options occupy the Top 5 slots in accommodation satisfaction by category • Resorts ranked in the mid point of various categories Top Categories/ by Accommodation Satisfaction Satisfaction by Accommodation Categories Rank Category # of Properties 1 Self Catering Villas 85 2 Boutique Hotels 12 3 Nature Camps 23 4 Spas 10 5 Farm Stays 3 6 Resorts 450 7 Heritage Hotels 13 8 Home Stays 30 9 Hotels 482 10 Guest Houses 279 11 Serviced Apartments 61 12 Houseboats 2
  9. 9. HolidayIQ www.holidayiq.com Top Price Segments / by Accommodation Satisfaction Upscale properties with prices from Rs 5000 to Rs 10000 garnered the highest traveller satisfaction • Accommodation satisfaction is directly proportional to the price of the accommodation • Price at 5000 per night is the point at which the satisfaction differed significantly Satisfaction by Accommodation Price- Range Rank Accommodation Price-Range # of Properties 1 5001 – 10000 92 2 Above 10000 38 3 3001 – 5000 210 4 1501 – 3000 440 6 Below 1500 670
  10. 10. HolidayIQ www.holidayiq.com Top 10 Destinations / Satisfaction with Service quality Top 10 by Service Quality Rank Destination # of Properties 1 Bogmalo 11 2 Cavelossim-Mobor 16 3 Dona Paula 20 4 Benaulim 37 5 Salcette 48 6 Margao 44 7 Baga 62 8 Candolim Beach 110 9 Bardez 83 10 Porvorim 19
  11. 11. HolidayIQ www.holidayiq.com Top 10 Destinations / Satisfaction with Room quality Top 10 by Room Quality Rank Destination # of Properties 1 Salcette 48 2 Benaulim 37 3 Bogmalo 11 4 Dona Paula 20 5 Margao 44 6 Candolim Beach 110 7 Anjuna Beach 66 8 Bardez 83 9 Cavelossim-Mobor 16 10 Baga 62
  12. 12. HolidayIQ www.holidayiq.com Top 10 Destinations / Satisfaction with Location of properties Top 10 by Location Rank Destination # of Properties 1 Bogmalo 11 2 Benaulim 37 3 Majorda Beach 10 4 Varca 15 5 Dona Paula 20 6 Baga 62 7 Candolim Beach 110 8 Calangute 292 9 Colva 52 10 Cavelossim-Mobor 16
  13. 13. HolidayIQ www.holidayiq.com Top 5 GOA DESTINATIONS / Satisfaction with Luxury Accommodation Top 5 by Luxury Accommodation Rank Destination* # of Properties 1 Mandrem 4 2 Colva 3 3 Canacona 5 4 Candolim Beach 7 5 Majorda Beach 3 Luxury: >= 6000/night; *Ranking is based out of 14 Destinations with minimum 3 Luxury Accommodations
  14. 14. HolidayIQ www.holidayiq.com Top 5 GOA DESTINATIONS / Satisfaction with Mid-Range Accommodation Top 5 by Mid-Range Accommodation Rank Destination* # of Properties 1 Agonda 6 2 Dona Paula 8 3 Benaulim 9 4 Palolem 11 5 Salcette 19 Mid-Range: 2500 ~ 6000/night; *Ranking is based out of 19 Destinations with minimum 5 Mid-Range Accommodations
  15. 15. HolidayIQ www.holidayiq.com Top 5 GOA DESTINATIONS / Satisfaction with Budget Accommodation Top 5 by Budget Accommodation Rank Destination* # of Properties 1 Agonda 30 2 Mandrem 23 3 Palolem 43 4 Canacona 43 5 Benaulim 25 Budget: <= 2500/night; *Ranking is based out of 21 Destinations with minimum 8 Budget Accommodations
  16. 16. HolidayIQ www.holidayiq.com Top 5 GOA DESTINATIONS / satisfaction with Alternate Accommodation Top 5 by Alternate Accommodation Rank Destination* # of Properties 1 Canacona 35 2 Margao 8 3 Agonda 23 4 Benaulim 20 5 Candolim Beach 33 Alternate Accommodation include other types of accommodation other than Hotel/ Resort such as – Farm House, Home Stay, Service Apt, Guest House, Villa and so on. *Ranking is based out of 17 Destinations with minimum 8 Alternate Accommodations
  17. 17. HolidayIQ www.holidayiq.com Notable Luxury Accommodations "Peaceful place with good accomodation" Posted 5 months ago Looking for a peace of heaven on earth, Camilsons is the one. No noise, complete tranquility, with the sound of the sea, birdsong and the gentle rustle of palm leaves in a beautiful garden that is full of trees. As a family of 8 adults and 2 childrens we had 3 a/c rooms with attached baths in the lower cost accommodation which were clean and adequate. The food was excellent, the restaurant on the beach. Open on 3 sides with white wicket fences, it was enchanting at night with its ceiling of colored lanterns and candles on each table. - Saibal Guha Neogi http://www.holidayiq.com/Camilsons-Beach-Resorts-Colva- hotel-2172.html "A five star hotel with good facilities" Posted 2 months ago I always had a good experience with the Leela. A five star hotel with good facilities. I had a good stay with VIP services, highly trained staffs. Services offered by them were excellent. They offered very good breakfast and dinner. I stayed for 5 nights and 6 days, and overall it was one of my best hotel stays so far. - Harshal http://www.holidayiq.com/Leela-Kempinski-Cavelossim-Mobor- hotel-2041.html
  18. 18. HolidayIQ www.holidayiq.com Notable Luxury Accommodations (2) "Good location with private beach“ Posted 1 month ago Varca place is excellent. Resort is good. It has its It is a five- star property. Resort is far from city and beach. Maintenance is excellent. Staff is well behaved. Rooms are spacious. Room services are excellent. Water facilities are available in rooms. Veg and non veg both foods are available. Food is excellent. Price wise, it is costly. Swimming pool and private beach are there. Overall, recommendable hotel for all types of travelers. My trip was for three days with family. Hotel location is very good. Activities are good. Pickup and drop facility is available. Parking facility is also available. - Karan Patel http://www.holidayiq.com/Club-Mahindra-Varca-Beach-Resort- Varca-hotel-2156.html "Service was great; delicious & hygienic food" 6.9/7 Posted 4 days ago I stayed 3 days at this hotel with my friends. Awesome feeling, when you wake-up in the early morning. Beach is nearly 50-60 meter from hotel. Nice swimming pool. Delicious & hygienic food. Great service by hotel staff.. - Nilesh Butani http://www.holidayiq.com/Casa-Candolim-Beach-front- Candolim-Beach-hotel-414158.html
  19. 19. HolidayIQ www.holidayiq.com Notable Mid-Range Accommodations "Good hotel with good rooms & quality food" 7/7 Posted 4 weeks ago It is a very good hotel residing to a Bogmalo beach near to Panjim airport, sort of private beach with low rush, can experience privacy with loved one. Good hotel with lots of international guest, good quality of food, dining is along with sea shore, good to share candle light dinner, live music, in house casino, awesome location of rooms with huge terraces facing towards sea shore. It was great experience. – Aditya http://www.holidayiq.com/Bogmalo-Beach-Resort-Bogmalo- hotel-2203.html The International Centre Goa, Dona Paula "Close to the beach; good complimentary breakfast" 6.8/7 Posted 3 months ago Nice place for nice people, it's calm, cool and really like a resort. Complimentary breakfast was very good well maintained garden, swimming pool and gym. If you are a higher thinker or want a peaceful stay it's a good place and price was good. The hotel is very close to the beach. - Dsoodey http://www.holidayiq.com/Goa-International-Centre-Dona- Paula-hotel-2140.html
  20. 20. HolidayIQ www.holidayiq.com Notable Budget Accommodations "Good experience" Posted 2 years ago Visited this place along with my friends,The outside of San Joao is very nice to look at- Goan inspired architecture with a very attractive seating area made out of local rocks and painted cement just inside the entry gate,the swimming pool is small but its clean and well maintained,the location is quite and nice even the food was good and reasonable...the staff were friendly and helpfull they helped us about the places over all it was good we didnt face any kind of problem... Worst Experience: nothing bad everything was good...– Aditya http://www.holidayiq.com/SAN-Joao-Holiday-Homes-Benaulim- hotel-412007.html "Food was good and people in the hotel were good" Posted 8 months ago Vaccation in Goa, I am ready with my bag pack any time..... I have been to goa so many times but each time its a new experience. Its the one place where you can chill and relax. during our visit we stayed in Jasmine hotel...... Food was good and people in the hotel were good.......We enjoyed our trip - Subhojit http://www.holidayiq.com/Jasminn-Resort-Salcette-hotel- 11935.html
  21. 21. HolidayIQ www.holidayiq.com Notable Alternate Accommodations "The views across the lake...“ Posted 5 years ago The views across the lake are breath taking and forever changing with the time of day, rich in colour and offering a tremendous sense of space and freedom. watch and listen to the extensive bird population, with eagles soaring overhead. You can walk and explore all day without crossing a road, a perfect environment for children to play safely.Wonderfully appointed rooms ,the balcony was a treat.The hosts were very obliging and helpfull.Peace and tranquility was the order of the day. We had so much to do ,the best being the sightseeing organised by Bennita. Best Experience: The delightful food,the trip to a real working bakery (we baked !!!)the camping across from the lake.Sheer paradise. Worst Experience: None at all.. – Finerman http://www.holidayiq.com/Arco-Iris-Homestay-Margao-hotel- 13204.html "Very good food“ Posted 2 years ago a very pleasant surprise the moment i steeped inn i met the staffs i felt very confident, service was good food was great it was a awesome time spent here it was very clean and neat over all it was good experience. Best Experience: food was very good service was great very good staffs. Worst Experience: nil. - Uvrao Rao http://www.holidayiq.com/Hallmark-Guest-House-Baga-hotel- 4668.html
  22. 22. FOR A COPY OF THIS PRESENTATION Email: holidayintelligence@holidayiq.com

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