1.
Habits for continuous improvements
3 & 4 October, 2013 Paris, France
hakan.forss@avegagroup.se
@hakanforss
http://hakanforss.wordpress.com/
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

2.
“We are what we repeatedly do.
Excellence, then, is not an act,
but a habit.”
Aristotle
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

3.
Improvements are experiments
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

4.
Puff
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

5.
Oh, I did NOT
expect that!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

6.
The sound of learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

7.
Hypothesis
Prediction
Experiment
Observation
Learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

8.
Expect at least 50% of the
experiments will not give the
expected result
This is when we REALLY learn!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

9.
Let’s do an experiment!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

10.
Cross your arms
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

11.
Now cross them the other way
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

12.
We need to rewire our brains for
continuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

13.
Håkan Forss
Lean/Agile Coach
@hakanforss

14.
Agile/Scrum/XP
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

15.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

16.
Lean & Kanban
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

17.
What is a Kata?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

18.
Wax on, wax off
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

19.
Create ”muscle memory”
for continuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

20.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

21.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

22.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

23.
Vision
Current
Condition
Target
Condition
Challenge
Target
Condition
Target
Condition
Target
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

24.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

25.
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

26.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

27.
The Vision
Process focused
Not outcome focused
Not a business or company vision
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

28.
Toyota’s Vision for Its
Production Operations
Zero defects
100 percent value added
One-piece flow, in sequence, on
demand
Security for people (no injuries)
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

29.
Software development
Vision example
Zero defects, in production
100 percent value added
Highest value first, on demand
Security for people (no injuries)
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

30.
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

31.
Get out of the corner office
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

32.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

33.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

34.
What to collect
Data and facts, not gut feel
Process description (Value Stream Map)
Process metrics
Outcome metrics
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

35.
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

36.
Our next target
condition is…
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

37.
Beyond the knowledge
threshold
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

38.
Put a square peg in a
round hole
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

39.
Setting a target condition
Hypothesis on the journey towards
the next Challenge and Vision
Based on your business strategy and
model for process improvement
Follow the Goldilocks rule
Not too hard, Not too easy, Just Right
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

40.
Current
Condition
Target
Condition
Challenge
Target
Condition
Target
Condition
Target
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

41.
Current
Condition
Challenge
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

42.
Target Condition examples
All work visible
Lead time 60 days (from 80 days)
Work-in-process 15 (from 20)
Deploy to production every 2 weeks
Specification by Example is used for 80% of
the features
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

43.
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

44.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

45.
Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

46.
Target
Condition
Current
Condition
P
DC
A
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

47.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

48.
Leader coaching the learners
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

49.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

50.
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

51.
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

52.
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

53.
Rocks !!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

54.
Your treasure map to
Toyota Kata!
http://hakanforss.wordpress.com/tag/toyota-kata/
http://www.slideshare.net/hkanforss/
http://www-personal.umich.edu/~mrother/Homepage.html
http://www.lean.org/kata/
http://www.slideshare.net/mike734
http://www.slideshare.net/BillCW3/
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

55.
Håkan Forss
Mail: hakan.forss@avegagroup.se
Twitter: @hakanforss
Blog: http://hakanforss.wordpress.com