Mob: +971 55 161 98 61
An Admin& HR professional with Four years of diversified experience in Admin& HR initiatives for leading
corporate entities in the IT, Telecom and Shipping industry, Seeking a position to implement acquired
business expertise and comprehensive market savvy to catalyze business development and chart a
mutually beneficial growth path with a dynamic organization.
Human Resource Management
Management of Industrial Relation
Organizational Development and
Management Training and
Team Building & Management
HR & Office Administrator
ITS Information Technology Services
HR Admin and process
British Telecom Wholesale
Master of Business
Bachelor of Commerce
HR & Guest relation
Leaap International Logistics
& Shipping Co
MS Office & Other software’s
SAP & ERP, SPSS
MS Word, Excel, PowerPoint & Outlook
Date of Birth:
17 May 1988
Valid UAE Driving
English Read, write & speak Excellent
Read & write
Read & write
Read, write & speak
HR & Office Administrator
ITS Information Technology
Nov 2014 to till date
Design and implement office policies, Establish standards and procedures
Organize office operations and procedures
Supervise office staff
Prepare time sheets and invoices according to the timesheets
Liaise with other agencies, organizations and groups
Recruit and select Employees, Orient and train employees
Provide on the job and other training opportunities
Supervise staff, Evaluate staff performance and Coaching and disciplining staff
Design filing systems, Ensure filing systems are maintained and up to date
Define procedures for record retention, Ensure protection and security of files and records
Plan and implement office systems, layout and equipment procurement
Anticipate needed supplies
Marketing the company in a way to attract the companies.
managing and maintaining budgets, as well as invoicing
Ordering and maintaining stationery and equipment.
Provide secretarial or executive services for committees.
3. HR Admin & Process Specialist
Nov 2012 to April 2014
Analysing the broadband fault and rectifying through technical tests,
Keeping the productivity of the team members and helping them to increase
Communicating with the clients as well as with the engineers to rectify the
broadband fault whenever needed.
Provide excellent customer service to existing & prospective clients.
Assisting Managers on an as needed basis.
Provide service to the customers & getting feedback.
Maintain various reports for further reference, & to train new candidates.
Communicate with the manager on a regular basis for team efficiency.
Acting as a role model for junior staff by setting high standards through
personal behaviour and actions.
Appreciating the team members for the efforts they made.
HR &Guest relation Executive
Jan 2012 to Oct 2012
Greet customers, find out the customer's needs, recommend, select and help
Describe company features and benefits, demonstration of various facilities
Answer customer queries, provide efficient and courteous service to guests
Receive and process cash, credit card payments, provide change and receipts
Handle office and customer care section, including efficient dealing with
Keeping a track record of the clients and getting feedback.
Maintain the documents in an organized manner, handling the petty cash.
Seminars and workshops
200 Hours exclusive SAP Training
One day seminar on Stock Exchange Markets, by BSE
One day seminar on Green Field Management by CII
Two day workshop on Indian Culture and Business – a bird’s eye view on Indian Management by Prof. Dr. Bengt
HUIYUAN Beverage and Food Group Co Ltd, Beijing – China
SHANGHAI VOLKSWAGEN Automotive co ltd, Shanghai – China
BAO Steel factory, Shanghai – China
ASIA PACIFIC Breweries - Singapore
Tollins Tyres Limited - India
Kerala Feeds – India
Minor Project: Conducted Marketing Project on A descriptive study on the choice of best FM 95 by the
advertising agencies or companies in Asianet Best FM 95 in Thrissur.
Major Project: Conducted HR project on a study on quality of work life of employees with major emphasis on
job satisfaction at AVT natural products limited, south vazhakulam, Aluva, Ernakulam.
Mr. Naveen Kumar Chathala Mr. RajuKapparath
Team Manager Vice President
BT Wholesale Broadband Barclays capital services Limited
Infosys Ltd. 10 Marina Boulevard #23-01
Banglore, India. Marina Bay Financial Centre, Tower 2
Mob : +91 96 200 26 914 Singapore 018983
Email : firstname.lastname@example.org Mobile: +65 9389 0948
I hereby declare that all the facts mentioned above are true and correct as per my knowledge and belief.
If you feel that my background qualifies me for a position with your Organization, I shall appreciate a
personal interview at your convenience. I sincerely believe that such a meeting would be mutually
+971 55 161 98 61