An introduction to Oracle's User Productivity Kit Professional (UPK). A content development tool for capturing system processes in any IT application. Larmer Brown has been working with UPK since 1998 helping organisations realise the desired business benefit from their investment. Our UPK services are modular and customisable, designed to provide you with support exactly where and when you need it.
3. Content Development Tool
Supports Projects throughout Lifecycle
Focuses on Process Simulation – capturing
processes in any IT Application
Provides Point of Use Support for Target
Applications (Oracle, SAP, etc.)
SCORM compliant
Document Management
Template text can be automatically translated into
27 Languages
Published Content is accessible by Job Role
What is UPK?
4. Multiple Outputs from Single Recording
System
Process
Documents
Test
Cases
Test Scripts
Test It!
Application
Testing
Instructor
Classroom
Manual
Training
Guide
PowerPoint
Presentation
See It!
Simulation
Overviews
Try It!
Practice
Overviews
Know It!
Assessment
Do It! In
App
Support
iPad
Quick
Reference
Cards
LMS
HTML
Website
Standalone
Topic Files
5. UPK enables you to output different deliverables
across the phases of a typical project lifecycle
The following slide shows UPK’s key deliverables
and how they can be utilised within a project
Project Lifecycle
6. Practice Overviews (Try It)
Simulation Overviews (See It)
Test Scripts / Cases (Test It)
System Process Documents
See It in a Window
Presentation
Assessment Exercises (Know It)
Classroom Manuals
Performance Support (Do It)
Quick Reference Cards (Job Aids)
7. What is UPK Professional?
It is a Learning Content Management System
(LCMS) as opposed to a Learning Management
System (LMS)
More affordable solution than a full LMS
A step towards an LMS
Offers granular control over users and content
Content can be dissected into small packages
Users can be grouped into one or more groups
Customised / Hierarchical Reporting
8. UPK Professional Vs Standard
UPK Professional offers all of the Standard
deliverables, plus:
Customisable training portal/landing page
Single Sign On for additional security
Bulk import of user data/creation of bespoke profiles
Content access by Job Role
Track user activity
Content repository – any content
Knowledge Centre
Pre and post assessments
Personal courses/prescriptive learning
Hierarchical and customisable reports
9. Features Standard Professional
UPK Technology- Record, Edit & Publish Content
Web Based Player & Documents
Project Support Features
Simple Reports
21+ Languages
Secure Access to Role Based Content
Prescriptive / Personal Courses
Customisable Reports
Third Party Content – Knowledge Centre
Learning Portal
UPK Professional Vs Standard
10. UPK – The Developer
UPK Development Client
Module
Section
Topic
Questions & Assessments
Concept Panes
The UPK Developer enables you to design content in
Modules, Sections and Topics with a limited amount of
questions and assessments (in Version 11 and above)
All of the information is
linked together via
Concept Panes
Content can be
embedded from
any source
11. UPK Professional – The Knowledge Centre
Knowledge Centre Manager
Title User Groups
All content can be
accessed via the
Knowledge Centre
All content can be
assigned to different
knowledge paths
Each knowledge path can
then be assigned to a user
group
Knowledge Paths
Training Manager
Users
Reports
Reports
All activities are
tracked via reports
and can be accessed
by the user
All activities are
tracked via reports and
can be accessed by
the manager
Knowledge Centre End User
13. Environment
Client/Server Application
Application
Scope & Risk
Processes, Priorities
Subject Matter Data
Development Standards & Methodology
Outputs
Branding
Review & Sign off
Best Practice Considerations for a UPK Project
14. Summary of Larmer Brown’s UPK Services
Technical
Install configure the text
On-Premise
Install, Configure + Test
Hosted
Development Library
Saas
Fully Maintained
Support
Prepaid Hours or Annual
Training
Open Courses
Workshops
15. UPK Development Challenges
Retain continuity with multiple Developers
Hit deadlines
Fixed Price / Fixed Scope?
Standards
Methodology
Use B.I. Tools to identify bottlenecks, track progress
and make decisions
16. What tools do you have available?
Properties
Content States
Assigned to
Tracking and Reporting
From the library
Via ODBC
Using Excel
Using other Business Intelligence tools
Off the shelf
Develop your own
17. The Larmer Brown Development Tracker
Its key objectives are identifying priorities and
bottlenecks through status reports
Evolved from the experiences Larmer Brown has gained
from large scale projects over many years
Allows real time customised reporting based on the
requirements of each project
Originally Excel-based, now Web-based application with
minimal setup
18. For more information about UPK and
Larmer Brown’s UPK Services visit:
www.larmerbrown.com/Oracle_UPK.html
Find out more about UPK