The document is a resume for Heather Campbell. It summarizes her objective is to obtain a position allowing her to contribute to business strategies and workforce development. Her education includes a BA in Rhetoric Communications from Kent State University in 1995. Her experience includes serving as President and CEO of Big Brothers Big Sisters of East Central Ohio since 2012, where she increased revenue and participation by 30% and expanded programs by 200% with no added staff. Prior, she was Executive Director of Mainstreet, Inc., a downtown merchants association, and Director of Development at Junior Achievement of Stark County. She provides references.

1. 1280 Brussel Rd NE Carrollton, OH 44615
Hm: 330-627-0813 C: 330-324-6574
hmc1992mk@gmail.com
Heather Campbell
Objective
To obtain a position which will allow me to contribute to the development and
implementation of ideas; business strategies and a capable workforce to further the
interests of my employer. I am seeking a career position in a high energy, goal oriented
environment where opportunities for personal and professional growth exist.
Education
Kent State University B. A. Rhetoric Communications May 1995; Cum Laude
Kent, OH
Minerva High School High School Diploma May 1990
Minerva, Ohio
Skills
 Project Management
 Fiscal Management
 Risk Management
 Budgeting
 Strategic Planning
 Employee Management/Development
 Resource Management
 Event Management
 Program
Development/Management/Evaluation
 Policy Development
 Brand Management/Marketing
Experience
2012-Present Big Brothers Big Sisters of East Central Ohio New Philadelphia, OH
President & CEO
 Build and maintain key relationships to ensure fund development strategy is
achieved.
 Develop and implement comprehensive marketing strategies that attract, engage
and mobilize significant numbers of volunteers, donors and advocates.
 Establish & actively monitor operational benchmarks to ensure programmatic
excellence and maximum program impact is achieved.
 Develop, implement and evaluate program services.
 Represent Big Brothers Big Sisters at external partnership events and with the
media.
 Develop and drive the business plan through collaboration with Board and staff
through the utilization of performance metrics; including budgeting, and quality
indicators.
 Create an environment where staff is engaged and performing at high levels.
 Act ethically; reflecting core values of integrity, transparency, accountability,
respect and responsibility.
Accomplishments:
 Increased agency revenue and event participation by 30%.
 Implemented strategies that lead to 200% growth in program services
with no staff additions and continued program excellence.
 Developed and Implemented 124 agency policies to ensure compliance
with the National Standards of Operation established by Big Brothers
Big Sisters of America.
 Secured subsidiary status with the 4th
largest BBBS in the country in
order to improve agency sustainability and eliminate duplication of
services.

2. Mainstreet, Inc. (The Downtown Merchant’s Assoc. ) New Philadelphia, OH
Executive Director
 Managed all aspects of operations and member services.
 Met with members and the board of directors on a regular basis to track agency
performance, discuss strategies for improvement, set goals for upcoming activities
and discuss member benefits.
 Promoted downtown revitalization through business recruitment and retention plans
and securing grant funding through the Ohio Historical Preservation Society .
 Created a successful promotional campaign to encourage members of the community
to “Live, Work and Play Downtown”
Junior Achievement of Stark County, Inc. Canton, OH
Director of Development & Community Relations
 Developed and managed all fundraising events and community awareness activities.
 Coordinated various volunteer groups to ensure community involvement and
adequate staffing of all fundraising events and community awareness activities.
 Developed and analyzed reports on a regular basis to ensure proper tracking of
event budget allocations. Made adjustments as needed to ensure profitability of all
campaigns.
 Developed quarterly donor a nd volunteer newsletters and agency annual reports.
Office Skills
I am proficient in office programs including MS Office Suite, and Quick Books accounting
software. I also have experience with development software including Fund EZ and
Kinterra.
In addition to my software skills I am also highly organized and detail oriented. I thrive
in a work environment where change is not only expected but welcomed.
Volunteer Service
In conjunction with my work experience I have extensive volunteer event and campaign
management experience including the; Annual Varsity Wrestling Steak Fry and Equipment
& Building Improvement Campaign f or the Pregnancy Support Center of Stark County.
I have also served on many boards and non-profit committees where I have spearheaded
efforts for community-wide collaborations and resource sharing.
References
Nathan Stambaugh Alison Kerns, LSW
President – Director of Operations President/CEO
Troyer Corporation United Way of Tuscarawas County
(330) 852-8322 ext. 208 (330) 343-7772
Nathan@troyercorp.com uwtc@neohio.twcbc.com
Ken Pasiuk Emily Ulman
Educator/Varsity Head Wrestling Coach Owner/Personal Friend
Carrollton Exempted Village Schools Emily J. Ulman Photography
(330) 323-6516 (330) 627-9423
ken. pasiuk@carrolltonschools.org eju888@gmail.com