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1 Lee Copeland Software Quality Engineering lee@sqe.com @grandpacopeland Creating a Better Testing Future The World Is Cha...
2 Topics • Our World is Changing • The Curse of Past Successes • Lee’s Don’ts and Do’s for Future Success
Technology Is Changing Then Now
Customers Are Changing Less loyal to brands Expect more capability Less tolerant of low quality
Business Is Changing
• In the past, organizations controlled external communication, both content and channels • Today, with the rise of Social...
• The Hotel Story Communication is Changing
Communication is Changing • Organizational structure controlled tester communication, both content and channels • Today, s...
Development Process Is Changing Then Now
Development Process Is Changing • COBOL • CICS • VSAM • C# • Java • HTML 4/5 • JavaScript • XML • SQL • noSQL Then Now
Testing Must Match Today’s Technology IEEE 829 Testing Standard 1983 1983 1987
Testing Must Match Development
Topics • Our World is Changing • The Curse of Past Successes • Lee’s Don’ts and Do’s for Future Success
The Curse of Past Successes
The Curse of Past Successes • Processes that made us successful in the past may prevent us from being successful in the fu...
The Curse of Past Successes Camera Film
The Curse of Past Successes Video Rental Stores
The Curse of Past Successes Newspapers
The Curse of Past Successes Brick and Mortar Stores
The Curse of Past Successes Getting Bills in the Mail
Topics • Our World is Changing • The Curse of Past Successes • Lee’s Don’ts and Do’s for Future Success
The Don’ts and Do’s Focus Organization TestProcess TechnologyPlanning Automation
The Don’ts and Do’s Organization
Organization • DON’T – Maintain teams of “developers” and “testers”, throwing products over the wall – This was supposed t...
Organization • DON’T – Establish Testing Centers of Excellence – “It’s where the disengaged gather to not produce” – David...
Organization • DO – Integrate developers and testers together on the same team
The Don’ts and Do’s Test Process
Test Process • DON’T – Cling to a Waterfall style when your organization is moving toward Agile
Test Process • DON’T – Try to test EVERYTHING
Test Process • DON’T – Confuse Checking with Testing Michael Bolton
Test Process • When we already believe something to be true, we verify our belief by checking. Checking is a process of co...
Test Process • Testing is something that we do with the motivation of finding new information • It is a process of explora...
Test Process • DO – Adopt a Customer-focused approach to testing
Test Process • DO – Focus on “What Value Does Testing Add?” rather than “What Processes Does Testing Execute?”
The Don’ts and Do’s Technology
Technology • DON’T – Use Stone Age techniques, tools, and technologies
Technology • DO – Embrace new technologies
Technology • DO – Consider open source test tools
The Don’ts and Do’s Planning
Planning • DON’T – Adopt rigid, overly detailed plans – Restrict testing to explicit requirements – Remember: “No battle p...
Planning • DO – Create plans that  Tell a story  Present essential data  Inspire and communicate  Describe a reasoned ...
The Don’ts and Do’s Automation
Automation • DON’T – Rely on Capture/Replay
Automation • DON’T – Try to automate every test
Automation • DON’T – Try to replace humans in testing
Automation • DO – Use Test-driven Development
Automation • DO – Use Acceptance Test-driven Development
Automation • DO – Use Exploratory Testing “Simultaneous learning, test design, and test execution.” – James Bach
Automation • DO – and Session-based Exploratory Test Management Perform Exploratory Testing in Sessions:  Charter  Timeb...
The Don’ts and Do’s Focus
Focus on Prevention Over Finding • DO – Remember, while finding defects is important – We should be focused on defect prev...
The Don’ts and Do’s Focus Organization TestProcess TechnologyPlanning Automation
Thanks for Attending Shameless commercial message lee@sqe.com
My Thanks To • Dorothy Graham • David Hussman • Jonathan Kohl • Alon Linetzki • Dan North • Martin Pol • Rob Sabourin • Al...
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[HCMC STC Jan 2015] Creating a Better Testing Future

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Ho Chi Minh City Software Testing Conference January 2015
Software Testing in the Agile World
Website: www.hcmc-stc.org
Author: Lee Copeland

The IEEE 829 Test Documentation standard is thirty years old this year. Boris Beizer’s first book on software testing also turned thirty. Testing Computer Software, the best selling book on software testing, is twenty-five. During the last three decades, hardware platforms have evolved from mainframes to minis to desktops to laptops to tablets to smartphones. Development paradigms have shifted from waterfall to agile. Consumers expect more functionality, demand higher quality, and are less loyal to brands. The world has changed dramatically and testing must change to match it. Testing processes that helped us succeed in the past may prevent our success in the future. Lee Copeland shares his insights into the future of testing, sharing his Do’s and Don’ts in the areas of technology, organization, test processes, test plans, and automation. Join Lee for a thought provoking look at creating a better testing future.

Publicada em: Tecnologia
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[HCMC STC Jan 2015] Creating a Better Testing Future

  1. 1. 1 Lee Copeland Software Quality Engineering lee@sqe.com @grandpacopeland Creating a Better Testing Future The World Is Changing and Testing Must Change With It
  2. 2. 2 Topics • Our World is Changing • The Curse of Past Successes • Lee’s Don’ts and Do’s for Future Success
  3. 3. Technology Is Changing Then Now
  4. 4. Customers Are Changing Less loyal to brands Expect more capability Less tolerant of low quality
  5. 5. Business Is Changing
  6. 6. • In the past, organizations controlled external communication, both content and channels • Today, with the rise of Social Media … Communication is Changing
  7. 7. • The Hotel Story Communication is Changing
  8. 8. Communication is Changing • Organizational structure controlled tester communication, both content and channels • Today, social media can immediately connect testers world-wide
  9. 9. Development Process Is Changing Then Now
  10. 10. Development Process Is Changing • COBOL • CICS • VSAM • C# • Java • HTML 4/5 • JavaScript • XML • SQL • noSQL Then Now
  11. 11. Testing Must Match Today’s Technology IEEE 829 Testing Standard 1983 1983 1987
  12. 12. Testing Must Match Development
  13. 13. Topics • Our World is Changing • The Curse of Past Successes • Lee’s Don’ts and Do’s for Future Success
  14. 14. The Curse of Past Successes
  15. 15. The Curse of Past Successes • Processes that made us successful in the past may prevent us from being successful in the future
  16. 16. The Curse of Past Successes Camera Film
  17. 17. The Curse of Past Successes Video Rental Stores
  18. 18. The Curse of Past Successes Newspapers
  19. 19. The Curse of Past Successes Brick and Mortar Stores
  20. 20. The Curse of Past Successes Getting Bills in the Mail
  21. 21. Topics • Our World is Changing • The Curse of Past Successes • Lee’s Don’ts and Do’s for Future Success
  22. 22. The Don’ts and Do’s Focus Organization TestProcess TechnologyPlanning Automation
  23. 23. The Don’ts and Do’s Organization
  24. 24. Organization • DON’T – Maintain teams of “developers” and “testers”, throwing products over the wall – This was supposed to foster “independence.” Instead, it created “us vs. them” and “huh?” Development Test
  25. 25. Organization • DON’T – Establish Testing Centers of Excellence – “It’s where the disengaged gather to not produce” – David Hussman
  26. 26. Organization • DO – Integrate developers and testers together on the same team
  27. 27. The Don’ts and Do’s Test Process
  28. 28. Test Process • DON’T – Cling to a Waterfall style when your organization is moving toward Agile
  29. 29. Test Process • DON’T – Try to test EVERYTHING
  30. 30. Test Process • DON’T – Confuse Checking with Testing Michael Bolton
  31. 31. Test Process • When we already believe something to be true, we verify our belief by checking. Checking is a process of confirmation, verification, and validation • Checking is a highly automatable process
  32. 32. Test Process • Testing is something that we do with the motivation of finding new information • It is a process of exploration, discovery, investigation, and learning • Testing is not automatable. It’s using our brain in real time, and it’s really fun
  33. 33. Test Process • DO – Adopt a Customer-focused approach to testing
  34. 34. Test Process • DO – Focus on “What Value Does Testing Add?” rather than “What Processes Does Testing Execute?”
  35. 35. The Don’ts and Do’s Technology
  36. 36. Technology • DON’T – Use Stone Age techniques, tools, and technologies
  37. 37. Technology • DO – Embrace new technologies
  38. 38. Technology • DO – Consider open source test tools
  39. 39. The Don’ts and Do’s Planning
  40. 40. Planning • DON’T – Adopt rigid, overly detailed plans – Restrict testing to explicit requirements – Remember: “No battle plan survives contact with the enemy” – Helmuth von Moltke
  41. 41. Planning • DO – Create plans that  Tell a story  Present essential data  Inspire and communicate  Describe a reasoned plan of action
  42. 42. The Don’ts and Do’s Automation
  43. 43. Automation • DON’T – Rely on Capture/Replay
  44. 44. Automation • DON’T – Try to automate every test
  45. 45. Automation • DON’T – Try to replace humans in testing
  46. 46. Automation • DO – Use Test-driven Development
  47. 47. Automation • DO – Use Acceptance Test-driven Development
  48. 48. Automation • DO – Use Exploratory Testing “Simultaneous learning, test design, and test execution.” – James Bach
  49. 49. Automation • DO – and Session-based Exploratory Test Management Perform Exploratory Testing in Sessions:  Charter  Timebox  Reviewable result  Debriefing Jon Bach
  50. 50. The Don’ts and Do’s Focus
  51. 51. Focus on Prevention Over Finding • DO – Remember, while finding defects is important – We should be focused on defect prevention activities
  52. 52. The Don’ts and Do’s Focus Organization TestProcess TechnologyPlanning Automation
  53. 53. Thanks for Attending Shameless commercial message lee@sqe.com
  54. 54. My Thanks To • Dorothy Graham • David Hussman • Jonathan Kohl • Alon Linetzki • Dan North • Martin Pol • Rob Sabourin • Alan Shalloway • Adrian Zwingli For their ideas, review, and comments

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