The Citizens Foundation (TCF) is a non-profit organization established in 1995 that operates 1000 school units across Pakistan with over 145,000 students enrolled. TCF aims to provide quality education through moral, spiritual and intellectual enlightenment to create opportunities and improve quality of life, with a focus on removing barriers to education. It has strengths like its mission/vision and established model, but also faces weaknesses in areas like succession planning and threats such as security issues. TCF hopes to contribute lessons learned from its success in providing low-cost, high-quality education to help improve Pakistan's overall education system.

1. Wajiha FarooqWajiha Farooq
Roll no. 08Roll no. 08
Narmeen HaroonNarmeen Haroon
Roll no. 74Roll no. 74

2. THE CITIZENSTHE CITIZENS
FOUNDATIONFOUNDATION
TCFTCF

3. Internal &Internal &
ExternalExternal
Analysis ofAnalysis of
TCFTCF

4. Table of ContentsTable of Contents
HistoryHistory
VisionVision
MissionMission
ValuesValues
PeoplePeople
FeaturesFeatures
IFEIFE
EFEEFE
ConclusionConclusion

5. TCF is a professionally managed,TCF is a professionally managed,
non-profit organization.non-profit organization.
 Set up inSet up in 19951995..
One of Pakistan's leadingOne of Pakistan's leading
organizations in the field of formalorganizations in the field of formal
education.education.
As ofAs of 20142014, TCF has established, TCF has established
10001000 School Units nationwide withSchool Units nationwide with
an enrolment ofan enrolment of 145,000145,000 students.students.

6. 50% female ratio in most of its campuses.50% female ratio in most of its campuses.
TCF has a full female faculty of 7,700 members.TCF has a full female faculty of 7,700 members.
TCF also has a dedicated Teacher Training CenterTCF also has a dedicated Teacher Training Center
in Karachi and Mansehra.in Karachi and Mansehra.

7.  Positive Change.Positive Change.
To remove barriers of class and privilege toTo remove barriers of class and privilege to
make the citizens of Pakistan agents of positivemake the citizens of Pakistan agents of positive
change.change.
VisionVision

8. MissionMission
Quality EducationQuality Education
Better FutureBetter Future
Through the power of quality educationThrough the power of quality education
enabling moral, spiritual, and intellectualenabling moral, spiritual, and intellectual
enlightenment. Creating opportunities toenlightenment. Creating opportunities to
improve quality of life.improve quality of life.

9. IntegrityIntegrity
OwnershipOwnership
ContinuousContinuous
ImprovementImprovement

10. TCF PeopleTCF People
ChairmanChairman
• Mushtaq ChhapraMushtaq Chhapra
Board of DirectorsBoard of Directors
• Adnan AsdarAdnan Asdar
• Ahsan M. SaleemAhsan M. Saleem
• Ateed RiazAteed Riaz
• Ishaque NoorIshaque Noor
• Lt. Gen. (R) Sabeeh Qamar-uz-ZamanLt. Gen. (R) Sabeeh Qamar-uz-Zaman
• Musadaq ZulqarnainMusadaq Zulqarnain
• Mushtaq ChhapraMushtaq Chhapra
• Nilofer SaeedNilofer Saeed
• Rashid AbdullaRashid Abdulla
• Shahid AbdullaShahid Abdulla
• Syed Asaad Ayub AhmadSyed Asaad Ayub Ahmad
CEO/PresidentCEO/President
• Syed Asaad Ayub AhmadSyed Asaad Ayub Ahmad

11. TCF Model features
 Good, solid, well designed buildings.Good, solid, well designed buildings.
 No overcrowding. Capacity for no more than 30 pupils.No overcrowding. Capacity for no more than 30 pupils.
 Scholarships through donors such as Standard CharteredScholarships through donors such as Standard Chartered
Bank.Bank.
 Only female teachers.Only female teachers.
 Transport via private bus for all teachers to ensure security.Transport via private bus for all teachers to ensure security.
 The organization provides good books.The organization provides good books.
 Locally employed staff.Locally employed staff.
 Principals can access directly and which give education policyPrincipals can access directly and which give education policy
direction, as well as overseeing training and evaluation.direction, as well as overseeing training and evaluation.
 A reasonable fee structure minimum fee of Rs. 10A reasonable fee structure minimum fee of Rs. 10
a maximum Rs.450 .a maximum Rs.450 .

13. IFE Matrix for The Citizens FoundationIFE Matrix for The Citizens Foundation
Weight Rating
Weighted
Score
Strengths
1 Organization’s mission, vision & Values 0.05 3 0.15
2 TCF Brand/ Model 0.25 3 0.75
3 Accountability and Transparency 0.025 4 0.1
4 Professional Management 0.014 3 0.042
5 Committed Donors 0.124 3 0.372
6 Global recognition 0.25 2 0.5
7 MIS application 0.012 3 0.036
Weaknesses
8 Inadequate sustainability fund 0.02 2 0.04
9 Attrition rate 0.12 3 0.36
10 Succession planning 0.05 1 0.05
11 Communication 0.085 3 0.255
1.00 2.66
Key Internal Factors
Total

14. Weight Rating
Weighted
Score
Opportunities
1 Sizeable growth in Endowment Fund 0.05 3 0.15
2 Penetration in Global Markets 0.25 3 0.75
3
Funds available from donor
agencies 0.023 4 0.092
4
Optimum utilization of Print and
Electronic Media. 0.014 2 0.028
5 Enhance focus on Zakat campaign 0.124 3 0.372
Threats
6 Law and order situation 0.02 2 0.04
7 Stability of economy 0.045 3 0.135
8
Restriction to enter in trading and
commercial activities 0.12 2 0.24
9 Inflation 0.1 4 0.4
10 Competition with other NGOs 0.12 3 0.36
11 Foreign contributions bill 2014 0.05 1 0.05
12 Withdrawal of tax exemptions 0.085 3 0.255
1.00 2.87
Key External Factors
Total
EFE Matrix for The Citizens FoundationEFE Matrix for The Citizens Foundation

15. ConclusionConclusion
The TCF model has shown that high quality educationThe TCF model has shown that high quality education
can be provided even in the most difficult areas (remotecan be provided even in the most difficult areas (remote
rural or poor urban) with high levels of studentrural or poor urban) with high levels of student
achievement. It is also clear that the model operates inachievement. It is also clear that the model operates in
an efficient and cost effective way. As such aan efficient and cost effective way. As such a
management and staff have learnt lessons which couldmanagement and staff have learnt lessons which could
be valuable to the ministry of education and couldbe valuable to the ministry of education and could
provide advice on how to improve Pakistan’s educationprovide advice on how to improve Pakistan’s education
system as a whole. It is hoped that TCF will be able tosystem as a whole. It is hoped that TCF will be able to
contribute to Pakistan’s education sector more widelycontribute to Pakistan’s education sector more widely
by sharing its journey and the lessons learnt withby sharing its journey and the lessons learnt with
education policy makers in the relevant ministries andeducation policy makers in the relevant ministries and
agencies. This in turn should help Pakistan become aagencies. This in turn should help Pakistan become a
society of agents of positive change.society of agents of positive change.