2. WHAT IS LEARNING AND DEVELOPMENT
• Change of behaviour as a result
of training or experience is termed
as learning
• Learning is all about making
employees knowledgeable while
development is concerned with
making employees incorporate
new skills into their behaviour as
habits
• Practice and refinement allows
for development while training is
what accounts for learning
Difference When it comes to Life
3. L&D PHILOSOPHY
Makes a major contribution to the successful
achievement of the organisations’ objectives
benefits all stakeholders
should be integrated with support the business
and HR strategies
Should be Performance related
Should involves everyone
Individual learning based on self-managed
learning supported by coaching, mentoring and
formal training.
6. STRATEGY FOR CREATING A LEARNING CULTURE
Develop and share the vision
Empower employees
Provide a supportive learning environment
Use coaching techniques
Provide guidance, time, resources and feedback
Managers act as ‘role models’
Encourage networks- communities of practice
Align system to vision
7. METHODS TO DEFINE L&D PROGRAM
Performance
Development Review
360 Degree Feedback
Objectives and Issues
Training
Management Development
8. ASSESSMENT METHODS
Structures interviews on individual
or group level Critical incidents Techniques
Self-administered assessment tools
(e.g. tests)
Participated or non-participated
observation
Rating from peers, supervisors,
subordinates
Off-side needs assessment
workshops
Shadowing, diaries Professional auditing by (external)
experts
Coaching
9. ORGANISATIONAL DEVELOPMENT
Empowering leaders
and individual
employees
Creating a culture of
continuous
improvement and
alignment around
shared goals
Making change easier
and faster
Putting the minds of all
employees to work
Enhancing the quality
and speed of decisions
Making conflict
constructive instead of
destructive
Giving leaders more
control over results, by
giving employees more
control over how they
do their jobs.
10. OTHER DEVELOPMENT AREAS
Professional
Development
Management and
Supervisors
Development
Technological
Development
Workshop
Development
Leadership
Development
Experiential Learning
Self-efficacy
Visioning
Attitude