- Bengaluru Area, India, India
- Comercial Team Lead - Customer Care
- Setor NGO / Public Service
- Sobre • 7+ years of work experience in the field of Technical Support and Customer Service in the Internet and IT Industry. • Experience in building, mentoring and managing a pilot team, Product Support and Testing, Quality Assurance, Training, Community management, Data Curation and Data Analysis in the Internet Industry. • Specializing in data driven Process/Product related projects at Yahoo and Microsoft. • Work Experience in responding to escalation email queries and handling escalation calls in Technical Support/Customer Care environment. • Operational knowledge and hands-on work experience in managing customer issues/data on CRM tools in ITES operations. • Content creation and modificatio...
