The document provides biographical information about Indian author Chetan Bhagat and summarizes his novel One Night @ the Call Center. It discusses that Bhagat is known for writing fiction about young urban Indians and that One Night @ the Call Center revolves around six call center employees in Gurgaon searching for happiness. It also summarizes some of the main characters and themes of the novel such as love, relationships, and finding purpose in life.

3.  Born: 22 April 1974. Delhi
 Occupation: Writer
 Genre: Fiction
 Chetan Bhagat is a well known Indian
English writer, known for his bestselling
about young urban middle-class Indians.
His bestselling are.
 Chetan Bhagat, a rising star in the
contemporary modern Indian literature, is
a person with multifaceted talent. He is a
novelist, essayist, columnist, public
speaker and a screenplay writer.

4. Continue…
 Chetan Bhagat, once mechanical engineer and a banker by profession, kicked off his writing career more
than a decade ago in 2004 with the release of Five Point Someone, the first book written by Chetan.
 I think it's clear that Chetan Bhagat was the one person to bring writing and publishing into the Indian
mainstream with the introduction of his book-to-movie success – 3 Idiots. Through his book, he spoke about
passion, friendship, and his own hardships in the simplest way. He was truly for the masses.
 ~Five Point Someone (2004)
 ~One Night @the Call Center (2005)
 ~ The 3 Mistakes of My Life (2008)
 ~ 2 States (2009)
 ~Revolution 2020 (2011)
 ~What Young India Wants (2012)
 ~Half Girlfriend (2014)

5. Continue…
 One Night @ the Call Centre is a novel written by Chetan Bhagat and first
published in 2005. The novel revolves around a group of six call centre
employees working at the Connexions call centre in Gurgaon, Haryana. It
is a story about the lives of six people working in a call centre searching
for true happiness and towards the end of the book we can see how “God”
comes to rescue each one of them which leads into a major
transformation of everyone’s life. We also see the downfall in some of
characters life.

6.  The book has won the national best-selling award in India Chetan
Bhagat is seen as the voice of a younger generation in India rather
than an author. The book has won the national best-selling award in
India and has also resulted in a huge blockbuster movie. One Night
@ the Call Center is a novel written by Chetan Bhagat and first
published in 2005.
 The novel revolves around a group of six call center employees
working at the Connexons call center in Gurgaon, Haryana, India.
The book was the second best-selling novel from the award. Chetan
said that his ex- boss gave him inspiration and thanked him in this
book. “I chose to tell the story through Shyam ’s eyes. This is
because, after I met him, I found him the most similar to me as a
person. "Chetan ends the book by saying that the person who told
the story to him was GOD.

7.  The book begins with a frame story/ prologue which recounts a train journey from Kanpur to
Delhi. The narrating author meets a beautiful girl. She offered to tell the author a story on the
condition that he has to make it his second book. The story was about six people working in a call
center. One night they got a phone-call from God within the story, which comprises the bulk of
the book, relates the events that happen one night at a call Centre.
 Story told through the eyes of the protagonist, Shyam, it is a story of almost lost love, thwarted
ambitions, absence of family affection and pressures of a patriarchal set up. Shyam loves but has
lost Priyanka, who is now planning an arranged marriage with another; Vroom loves Esha. Esha
wants to be a model, Radhika is in an unhappy marriage with a demanding mother-in-law, and
the Military Uncle wants to talk to his grandson; they all hate Bakshi, their cruel and somehow
sadistic boss. Shyam Mehra as the narrator and protagonist, who is one among the six call center
employees featured. A phone call from God is one of the salient features in the novel.All the lead
characters of the novel decide to go and enjoy themselves at a nightclub. After enjoying it for a
while, they leave for the office.

8. Continue…
 While returning, they face a life-threatening situation and they start to
panic. They are unable to call for help as there is no mobile phone
network at that place, but Shyam's mobile phone starts ringing.
 The phone call is from God, who speaks modern English. The
conversation with God motivates the group to such an extent that they get
ready to face their problems with utmost determination and motivation.
When they emerge from danger, they have clear-cut goals in their mind.
On returning to the call center, they carry out their plans with dexterity. A
book ends with an epilogue where a girl ends the story and provides an
alternative to tell the story from a logical way by Military Uncle and
suddenly disappears as a mysterious girl. The novel is open ended as it
does not end in a clear way.

9. 4) Character List - Kinnari
RADHIKA
VARUN

10. 3 Females
1. ESHA :- An attractive girl , she wants to become a model and left
the house, she cross her limits and sleep with the Designer to get
the contract, But ends she started working with N.G.O. and feels
deep guilt and hearted over herself for her action.
2. RADHIKA :- Hard working and married girl, stay with her mother-in-
law, she has Blind trust on her husband but he took name of her girl
friend and she took divorce at the end and felt cheated by her
husband.
3. PRIYANKA :- An intelligent and practice girl, she loves shyam but
she was pre-occupied by her mother, that she want that Priyanka
marry with a NRI boy ganesh Gupta, after all the conflict and
facing all the problems she choses her love shyam and get
married.

11. 3 males
1. SHYAM MEHARA (NARRATOR) :- narrator of the and story best friend
of varun , Shyam narrating his past dates with Priyanka with whom he has had a
break up, lacks of self-confidence , He is extremely talented and efficient, he
transforms himself into a completely new person and achieves whatever he wants
in his life and at the end positivity.
2. VARUN (VROOM) :- Shyam’s friend. He loves Bikes and speeds so friends
call him Vroom, stays with his mother who has separated from his father and his
father was a businessman, Varun is the most carefree person, soft corner for his
colleague Esha, Vroom is the one who saves “Connextions” call center from a
major problem using his skills. In the end he gets along with Shyam and starts his
own web based company.

12. Continue…
3.MILITRY UNCLE :- who live alone and having some problems with his son
and grandson but at the end he realizes his mistake and decide to apologize.
Military Uncle who works at the call centre to earn few money apart from the
pension that he gets.
Thus in ON@TCC, all characters have their individual life and struggle and at the
end they got their answer and positive end comes.

13. 5) Central Theme :- Hansa
➢ Cognizance
➢ Nationalism
➢ Deus ex Machina
➢ Human Relations love sex , and Marriage
➢ Globalization
➢ Modernization

14. ❑ Cognizance
 Self defeating nature of blaming ,
complaining not
 take responsibility.
 Inferiority complex.
 Radhika' s condition
 Vroom wants to open own company.

15. ❑ Nationalism
 Call to alarm to India.
 " I should not have taken up job just for money" -
Vroom
 Priyanka rejects Mr. Microsoft
 Radhika divorced her cheated husband
 Shyam needs to stop to being ' sam Marcy'

16. ❑ Deus ex Machina
 " God from the Machine"
 • Call from the God
 • To end a drama with a good, lowered to the stage
by a
 mechanical apparatus
 • Help characters by giving advise for good life
 • Problem solving by God' s advise

17. ❑ Human Relations love sex , and
Marriage
• Priyanka and Shayam
• Esha and Vroom :
• Military uncle and love with grand son

18. ❑ Globalization
 The Title of the novel itself tells about the effect of
globalization in call center. In this novel writer wants to
give massage to the Indians. In this novel worker forced
to change their names like western
 • Shayam Mehra - Sam Mercy
 • Varun Malhotra - Victor
 • Radhika - Regime Jones
 • Esha Singh - Eliza

19. ❑ Modernization
 This novel deals with issue of young people ,
including questions about career, inadequacy ,
marriage, family conflicts in the change in India.
And the relationship of the young Indian middle
class.

20. ❑ Sub Theme
 1) Faith in God
 2) Interpretation
 3) Friendship

21. 1) Faith in God
 All characters in Chetan Bhagat' novel are in
trouble and
then all get bored with life. That' s when a call
comes
They all believe that the call belongs to God
Then all the troubles are gone. So, Everyone has
Faith in God.

22. 6) Setting :- Time , Place - Hareshwari
 (Time): 21st century: The Contemporary.
 (Place): Gurgaon, Haryana.

23. 7) Literature
Reviews
(Quality-
Recourses)

24. NO References Name of Journal Research Focus Theory General Findings
1 Debraski,
Paul
16
December
2008
.talks on overall
plot of the novel
and Microsoft
bugs. As well as
it several issue
of employees
were also
mentioned in
this
They work for
Connections, a
call center for an
American
appliance
manufacturer
2 ELTWeekly, 3
Apr. 2018
Portrayal of IT
Professionals
A Critique Challenges,
Struggle,
Stress,
Problems,
and
remedies.
Problems Faced
by the Youth
Today
3
International
Journal of
Developme
nt Research
(IJDR),
International
peer reviewed
journel
“Socio-Scientific
Issues”
sentiment
exploitations
, romance,
religion,
dealing with the
harsh realities of
life and problems
faced by the
young generation
in his works.

25. NO References Name of Journal Research
Focus
Theory General Findings
4 Kumar, R
Ranjith, and B
Vasanthaku
mar
Shanlax
International
Journal of
English,
“Dark Side of
Corporate in
Chetan
Bhagat's One
Night @ Call
Centre.”
Posh
culture of
the 21st
century.
Focuses on
perspectives of
social,
economical,
legal, and political
in corporate
world.
5 Lalwani, Raj.
28 Oct. 2005
Rediff ON@TCC issues
faced by
call center
employees
Over view of
Novel
6 Mukherjee,
Amit
.11 5 2015
book expertise Advertisement
of book
Chetan
trying to
attract the
younger
crowd
Method of selling
book

26. NO References Name of Journal Research
Focus
Theory General Findings
7 Ohidujjama
n, A H M,
and
omee006
22 Apr. 2018
Hamandista
Academy,
“A Mystic Call fictionist has
brought
mysticism here
themes of the novel
is love
8 Pandya,
Nishant B
September
2018
Scholarly research
journal
It explores a
diverse set of
characters
Interpretation of
characters
Indian Youth, Spirit,
One Night @ the
Call
Centre, Indian
Society.
9 Ravinder
Kumar
May 2019
Ignited Minds
Journals
Hope and
Despair
life of the
ambitious
middle class
youth
Life with struggle of
all the characters
10 Sathish, V.
(2018)
SMART MOVES
JOURNAL IJELLH,
An Admonition
to the Indian
Society.
Identity,
admonition,
relationship,
modern life,
contemporary
Indian society.
clear
representation of
an ideal modern
society of India.

27. 8) Web Sources

28. Continue…
1) Abhay Verma,Full Rapid Summary of the Book ONE NIGHT @ CALL
CENTRE: CHETAN BHAGAT: PART 2.” Rapid Reading, 1 Apr. 2020,
rapidreadingblog.wordpress.com/2019/07/16/part-2/.
https://rapidreadingblog.wordpress.com/2019/07/16/part-2/
2) Bhagat, Analysis Of One Night At The Call Center By Chetan Bhagat,
https://www.cram.com/essay/Analysis-Of-One-Night-At-The-
Call/PJXKUC3CXG,January 24, 2021
3) Bolatia, Review of Chetan Bhagat's novel "One Night at the Call
centre.", https://blog.storymirror.com/read/bk2xhbtf/review-of-chetan-
bhagat-s-novel-one-night-at-the-call-centre,January 24, 2021

29. Continue…
4) Mukherjee, Amit, Book Excerpts: One Night at the Call Centre by Chetan
Bhagat, www.cse.iitk.ac.in/users/amit/books/bhagat-2007-one-night-
at.html.
5) One Night @ the Call Center, by Chetan Bhagat
https://www.123helpme.com/essay/One-Night-@-the-Call-Center-by-24
January 20, 2021.
6)S.Rajesh, “Login.” Teen Ink,
www.teenink.com/reviews/book_reviews/article/523070/One-Nightthe-Call-
Centre-by-Chetan-Bhagat.

30. Continue…
7.One Night at the Call Center by Chetan Bhagat: 9780345498328:
PenguinRandomHouse.com: Books
https://www.penguinrandomhouse.com/books/13295/one-night-at-the-call-center-by-
chetan-bhagat/ January 24, 2021.
8 “One Night @ the Call Center.” Wikipedia, Wikimedia Foundation, 24 Nov. 2020,
en.m.wikipedia.org/wiki/One_Night_@_the_Call_Center.
https://en.m.wikipedia.org/wiki/One_Night_@_the_Call_Center
9. .Research Paper: Portrayal of IT Professionals in Chetan Bhagat's One Night @ The
Call Centre: A Critique,http://eltweekly.com/2018/01/research-paper-portrayal-of-it-
professionals-in-chetan-bhagats-one-night-the-call-centre-a-critique-2/, April 03, 2018.
10
“Synopsis.” Chetan Bhagat, www.chetanbhagat.com/books/ontcc/
http://www.chetanbhagat.com/books/ontcc/

31. 9)Film
Adaptation

32. Movie is Adapted with title HELLO in
2008.
Atul Agnihotri
{ Director }
Paul Parmar
{ Producer }

33. Compere and contrast of Movie and
film
 Beginning of both Movie and Book are quite Different..
Hello • Movie start with Song
ON@CC •Book Start with Prologue
• The Common situation happened that in the both that
after long conversation the Author of novel and cast
from film is ready to listen.
• Novel and movie Similarly starts with Sham but in novel
his Mother is present.
• Then the Boss { Bakshi } His nature is same in both but in
movie he was playing with ball.

34. Continue..
 Military uncle is sad , Emotional and talkative. But in movie he talk
sometimes.
 Vroom’s character is similar in both. Naughty , Frank and carefree.
 Priyanka happy to marry with Ganesh in novel but not happy to marry with
him Movie.
 The God’s massage is same in both as God gives Advise…
 God's massage in movie Hello

35. Continue…
 from both movie and novel is quite same like….
 She {GOD} calmly answered like god and Disappear .
 We find in both like there is many similarities and less Differences.
 As the Director make film than the must required element is entertainment.
 Some Item songs and comic way as well
 So according to that factor some differences we can see.
 But the main aspect is that we reached at the moral of the story to enjoy
the both movie and Book.

36. 10) How text
shape us

37. Continue…
 Hypothetical it is said and believe that literature makes people better,
literature enhances over life skills literature makes us humbles more mature
in terms of psychology. Books are available on the internet and few of us
could actually read it. No need to purchase a book . The thing to do was
to connect a good network for downloading books. Our problems started
when text bored us to read continuously through one device which
diverted our mind like a phone. We take print of text some time and read
it. When we looked at a particular novel one night at the call center. One
night at the call center is a book by Chetan bhagat. Chetan Bhagat is a
very popular author. We read many write-ups about Chetan Bhagat.
Nowadays there is no need to purchase newspapers but we have
subscribed to them on the internet.

38. Continue…
 How could we function without our common language? We were the
language before the language was ours. We can easily understand
Chetan Bhagat's language. He is a good writer of novels. That text gives
life lessons "self help book" means it to self improvement and self
confidence of characters. It gives solutions to problems and is helpful for
building personal philosophy. Text gives lessons that the author has
changed the Indian English fiction and inaugurated a new era of Indian
novels to represent the realities of life of youngsters. And youngsters love
and career. Text is basically a call to India and to the young generation
surrounded by it. It visibly examined how globalization has affected the
call center employer in the name of raising the financial systems. Text gives
life skills that we want to earn more and more money in their life.

39. Continue…
 The youth of today has been commonly outclassed; we do not consider
themselves to be too young to be pampered, and we are not supposed
to be old enough to take duty on their own shoulders. Emotion is
responsible for many types of disease. Negative emotions like stress,
tension, anger, fear, greed, jealousy give rise to somatic illness where on
the other hand positive emotions like love, compassion, friendship,
affection etc. give the strength to combat the stress. Illness due to
negative emotions includes hyper acidity, hypertension, insomnia,
menstrual disturbances, loss of appetite etc.

40. 11) General Findings
Name of Texts Total of Articles
(2005 – 2020)
Number of Articles
Relevant
One Night @ Call Center 15 10

41. Presentation prepare by :- KINNARI HALVADIYA