3. Learning objectives
After completing this program, participants will be able to:
• Explain the importance of team development.
• Identify and describe the stages of team development.
• Assess their team’s strengths and development
• Making teams effective.
5. Difference between a group and team
A group is a collection of individuals who
coordinate their individual efforts. Usually
6. Difference between a group and team
Team is a group of people who share a common
team purpose and a number of challenging
goals. Members are mutually committed to the
goals and to each other. Always formal.
8. SOARR Model
11. Building Relationships
Studies have s how n that people w ho have a fr iend at w ork
ar e mor e lik ely to be s atis fied in their job and that means
that you ar e tak ing c ar e of your w ellbeing .
– Buddy Up
– Common Ground
– Team Bonding
– Compliment Cloud
– We Are Family
– Difficult Batsman
– Cultural Quotable
– Celebrate Each
– Fun & Friendly
– Hashoo Got Talent
12. Emotional Intelligence (EI)
• The capacity to be aware of, control, and express
one's emotions, and to handle interpersonal
relationships judiciously and empathetically.
13. Ensure People know why they belong to
Whether the team is old or new its important to
people to understand why the team is important.
15. Ensure People know why they belong
to the team
What is the team goal and how does this fit into the
business goals/ strategy.
16. Ensure People know why they belong
to the team
How do you as an individual perceive your role
in the team?
17. Benefits of Team Building
• Accomplish projects an individual cannot do
• Brainstorm More Solution Options
• Detect Flaws in Solutions
18. Benefits of Team Building
• Build a Workplace Community
• Exposure to different points of view
• Communication Skills
19. Benefits of Team Building
• Critical Thinking and Evaluation Skills
• Conflict Resolution Skills
20. Costs Of Team Building
• Delayed Decisions
• Emotional Intelligence is a key variable for high
• Take full advantage of teamwork. Benefits outweigh
• Build positive relationships with other colleagues
• Open communication
• Have clear goals in mind.
Everyone in business knows that the key to a successful business lies is its people. As most people work in teams in one way or another, even in smaller organizations, it’s crucial that teams work well together; otherwise it can affect the business and breed negativity.
As Bill Gates said: “Teams should be able to act with the same unity of purpose and focus as a well-motivated individual.”
Group: jumma prayers….one person does it but the others go along
Team: Us and our departments.
Task: Move a group to its goals. Orienting, setting agendas, making substantive contributions
Relationship: effective interpersonal relationships, expressing feelings and handling emotions. Open communication, balancing participation, settling differences, encouraging support.
Strategy: defines team purpose, goals and desired results. Strategy to be aligned with org goals.
OC: identifying info that needs to be shared, feedback to enhance individual performance.
Act: Define and describe how they want to act together.
Relationships: best to establish team relationships, members are open.
Group Behaviors: Very polite, “maybe, we can”, waiting for the leader
Group Needs: getting acquainted, sensing behaviors, defining boundaries.
Questions: Why are we here, how do I fit in?
Task: Groups Purpose, details about responsibilities.
Relationship, listening, member know each other, acknowledging contributions, their ideas
Group Behaviors: Less Polite, sub groups, questioning things
Group Needs: who will control, conflict, may not like others, identify roles for each
Task: establishing procedures to ensure points of view, rationale for decisions and action
Relationship: draw everyone into discussion, cooperative spirit, respectful disagreement
Group Behaviors: Relationship oriented, more involved with team, supportive, less reliant upon leader
Group needs: involvement, expressing feelings other than ideas, team identity
Questions: how are we different than other teams.
Task: intro task procedures, constructive feedback, assisting team, innovation,
Relationship: appreciation, share opinions, discuss team norms.
Group Behaviors: Relaxed yet energetic, accepting leader, depending on each other
Group needs: mutual trust, team can function without leader, recognize team cont,
Questions: more productive, constructively use our differences.
Task: directives only to keep team on track, contributing as team, how can I help?
Relationship: listening, building alliances with other team heads.
See results instead of personalities.
Extraverts orient their energy to the outer world, while Introverts orient their energy to the inner world
Extraverts: sociable or outgoing
Introverts: mean shy or withdrawn
Common ground: encourages to make friends.
Team Bonding: high trust more successful. Mutual respect needed.
Compliments encourage better relationships. You are looking fresh.
Cultural quotable: respect for diversity. Akhtar e Mubarik Sha
Fun & Friendly Competition: Leaders should light up to encourage team bonding.
Marriotts got Talent: every one is unique and we should learn about each other.
Self and Social
Put it in your daily briefings.
Groupthink: the practice of thinking or making decisions as a group, resulting typically in unchallenged, poor-quality decision-making.
Freeriding: responsibility and accountability