Research identifies multirater feedback as a fundamental element in best practice performance management. Yet even though 360 degree feedback and multirater assessments provide many benefits, most organizations don't use them widely. This ebook presents some of the many documented benefits 360 degree or multirater feedback brings when included as part of your regular employee performance management practices, outlines some specific best practices for the implementation of multirater assessments, then shows you how to implement these using the Halogen TalentSpace™ suite.

1. eBook: 360-degree
feedback
By Halogen Software
How to improve the accuracy and impact
of feedback with 360-degree reviews
© 2014 Halogen Software Inc. Confidential – Not to be used, copied or redistributed without Halogen’s prior written permission.

2. Picture it…
you’re on a trip and you never get off the tour
bus. All your photos are taken from your seat.
Pretty dull travel album.
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3. You wouldn’t do that on vacation.
You’d get out, walk around, and take
photos from all different angles.
So why not capture your
employees’ performances
from all angles as well?
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4. The advantages of having
many vantage points
Multirater assessments help
create a comprehensive
collage of an employee’s
performance, pulling
feedback from supervisors,
co-workers and clients.
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5. How important is
360-degree feedback?
Multiple studies have found
that gathering feedback from
individuals other than an
employee’s manager is the
best practice related to goal
setting1.
1. American National Standards Institute (ANSI) Performance
Management Standard. (2012, Nov., 30.) An American
National Standard for Human Resource Management Get the full eBook:
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6. Most HR managers realize the
importance of 360-degree feedback,
but they still don’t use it reguarly2.
Even when they have the right tool, they
don’t use it to its full potential. That’s
like buying a high-end digital camera
and not using all of the features.
2. Corporate Leadership Council (Corporate Executive Board,
Secondary Research Findings – Trends in 360-degree
Reviews, May 2003.)
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7. In the 360-degree feedback eBook, you’ll learn:
how to improve
performance reviews
with multirater feedback,
how to implement
best practices
how other companies
have found success with
Halogen 360 Multirater™
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8. The benefits of 360-degree feedback:
More accurate,
credible and reliable
performance
appraisal ratings
Improved
employee
performance
Increased employee
acceptance of
performance
feedback
Higher-functioning
work teams
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9. Best practices for multirater assessments
Have employees choose raters with manager approval
Provide aggregated, anonymous feedback
Gather ratings on demonstration of competencies
Follow up with coaching and development
Now, let’s look at each of the four best practices in more detail…
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10. Best practice #1:
Have employees choose raters with
manager approval
Employees who select their own raters:
Feel the process is fair and trustworthy
Are more accepting of the feedback
Rate the process as being more beneficial
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11. Best practice #2:
Provide aggregated, anonymous feedback
Both the Corporate Leadership
Council3 and SHRM4 found that
when assessors know their
feedback will be kept
anonymous, they rate
employees more honestly.
3. Improving the payoff from 360-degree feedback, Hofstra University
4. Multisource feedback: lessons learned and implications for practice,
SHRM, Atwater, Brett, Charles, 2007.
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12. Best practice #3:
Gather ratings on demonstration
of competencies
The benefits:
Easier to evaluate
performance
Provides more
consistent
evaluations
Improves process
transparency and
fairness
Reinforces desirable
practices
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13. Best practice #3:
Follow up with coaching and development
• Use multirater feedback
to enhance goal-setting
and feedback
• Address any areas of weakness
with learning opportunities
• Measure and recognize
performance improvements
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14. What you’ll find in the
360-degree feedback eBook:
 Details on the benefits of
360-degree feedback
performance appraisals
 Best practices for
implementing multirater
assessments
 Success stories and
resources
 Links to articles, webinars,
templates, checklists
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15. Why take snapshots of your
employees when you can
capture a panoramic
view of their
performance?
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16. Check out our
360-degree feedback
eBook and learn how
to put your talent
management in focus
– from every angle.
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17. Key questions for your organization
Does your organization use 360-degree feedback to improve
performance reviews?
Would some of your employee groups benefit more than
others from multirater feedback?
Which of the best practices for multirater assessments does
your organization follow?
Does your work culture welcome 360-degree feedback?
If not, what do you need to work on changing?
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18. Want to learn more?
Read the eBook:
Explore how your organization can
benefit from 360-degree feedback.
Download now
Visit our website to learn more:
www.halogensoftware.com