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Building The Next Gen Of Growth Rockstars
David Arnoux
Head of Growth
GrowthTribe
www.growthtribe.io
Twitter/Snapchat
@growthtribe
“Growth comes from rapid execution,
the right skillset and toolset..
“Marketers should be held to the same level
of quality as developers..
Startups
3-month full-time growth hacking
academy
Students
3-month full-time growth hacking
academy
HIGH GROWTH / HIGH POTENTIAL STARTUP
CorporatesConsulting and Academies
Adult Education Crash-courses
Startups
Students
3-month full-time growth hacking
academy
3-month full-time growth hacking
academy
Tools
Process +
People
Growth Hacking Transformation Pyramid
Mindset
Change
Start here..
Kees van Nunen
The Mindset Of A “Growth Hacker”
Place your screenshot here
Takeru Kobayashi
Takeru Kobayashi
“
If you’re growing a company today you
better learn to eat hot dogs fast...
Paypal
Source: ReferralCandy
100k users in the first month!
7-10% daily growth >> 100 million members
1 million march 2000 >> 5 million summer 2000
$10 $10
$10
$10
Paypal
Paypal
please
Famous examples
What do these have in common?
Rapid
Experimentation
More than just
marketing
OPN
(Other People’s
Network)
Why is Growth Hacking
Taking Over The World?
Place your screenshot here
Why is Growth Hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
Why is Growth Hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
2. Most projects focus heavily on product, but the real challenge is with
distribution
Startups don’t fail because they lack
a product; they fail because they lack
customers and a profitable business
model. - Steve Blank
“Startups focus too much on building product
with limited attention to customer interaction,
usability, and marketing. This is also a big fail."
- Dave McClure
"Poor distribution—not
product—is the number one
cause of failure. " - Peter Thiel
250-3000 Ads per day
betalist.com
Why is Growth Hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
2. Most projects focus heavily on product, but the real challenge is with
distribution
3. New channels are popping up exponentially
Viral Channel Effectiveness
Why is Growth Hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
2. Most projects focus heavily on product, but the real challenge is with
distribution
3. New channels are popping up exponentially
4. Acquisition is trivial. Activation and Retention are crucial
ouch
Source: Andrew Chen’s Blog
Retention trumps all...
Why is Growth Hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
2. Most projects focus heavily on product, but the real challenge is with
distribution
3. New channels are popping up exponentially
4. Acquisition is trivial. Activation and Retention are crucial.
5. It’s all about ROI and Speed >> Find out what works... fast
Source: Rob Moffat
Growth Process
Adaptable
(Across all companies
cultures and
departments)
Expandable
(Can grow along with
the company)
Easy to
implement
(Minimal learning curve)
OMTM
Pirate Metrics
Ideate
Idea backlog
Hard + Soft data
Copy others + Go crazy
Systemize
or
Productize
the GROWTH
process
Experiment Doc
Time boxing
Design Test
Minimum Viable Experiment
P.I.E.S
or
B.R.A.S.S.
Rank
Prioritization Framework
Cross-skilled teams
Agile Scrum
Execute!
Get It Done!!!
Learnings
Analyze
Hard and Soft Data
Awareness
Ideate
Idea backlog
Rank
Prioritization Framework
Design Test
Minimum Viable Experiment
Execute!
Get It Done!!!
Analyze
Hard and Soft Data
Speed = WIN!
Speed = WIN!
Growth Hack
So what is a Growth “Hacking” mix?
Place your screenshot here
““Growth hacking is generally a small
data-driven and technical group tasked with
figuring out how to scale the business.”
-Some guy on the internet
Creative
Marketing
What Is Growth Hacking?
Coding +
Automation
Behavioural
Psychology
Data +
Testing
Lean
Marketing
Technical
Marketing
UX improvement
Conversion
Rate
Optimization
Inspiration: @clarabuchanan
GROWTH
HACKING
What Is Growth Hacking?
Coding +
Automation
Creative
Marketing
UX improvement
Conversion
Rate
Optimization
GROWTH
HACKING
Creative
Marketing
What Is Growth Hacking?
Coding +
Automation
Technical
Marketing
Conversion
Rate
Optimization
GROWTH
HACKING
Skills
Creative
Marketing
What Is Growth Hacking?
Coding +
Automation
Data +
Testing
Lean
Marketing
Technical
Marketing
GROWTH
HACKING
Marketing Budget vs. Growth Budget
$$$$$
$ $
$
$
start end Iterative learning
Experiment based approach
Creative
Marketing
What Is Growth Hacking?
Coding +
Automation
Data +
Testing
Lean
Marketing
Technical
Marketing
Behavioural
Psychology
UX improvement
Inspiration: @clarabuchanan
GROWTH
HACKING
Soft data
why?
Creative
Marketing
What Is Growth Hacking?
Coding +
Automation
Behavioural
Psychology
Data +
Testing
Lean
Marketing
Technical
Marketing
UX improvement
Conversion
Rate
Optimization
Inspiration: @clarabuchanan
GROWTH
HACKING
Growth vs. Marketing vs. Product
Place your screenshot here
Growth vs. Marketing vs. Product
GROWTH MARKETING PRODUCT
MINDSET Experiments Campaigns Build
OBJECTIVES
Acquisition,
Activation,
Retention, Revenue,
Referral
Awareness,
Acquisition
Core Functionalities
(Usage metrics +
NPS)
TEAM COMPO
Multi-disciplinary
(Marketing, Dev,
Analyst, UX)
Marketers
Products Owners
and Developers
PROCESS
Data driven
experiments
Campaigns Agile and Waterfall
Source: 90% Brian Balfour
Pirate Funnel
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
Marketing
Teams
Growth
Teams
Pirate Funnel
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
250-3000 Ads per day
Negative aging: “Leave quick or stay long”
97% of people just left
You have 5 seconds to answer..
What does this
website do or
offer?
Why is it better
than the
competition or
similar
services?
FAIL
FAIL
WIN
Pirate Funnel
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
“
The WOW moment
= Early signal of longer term retention
Famous wow moments
Put at least 1 file in a folder
Follow 30+ people
7 friends in 10 days
Get someone to buy 3 times
= average 11 purchases a year.
How many steps to your
“WOW”?
Reduce that number by 90%
Small tip….
Acquisition
Activation
Retention
Referral
Revenue
Awareness
Activation
Acquisition
Retention
Referral
Revenue
Awareness
Flip Acquisition /
Activation
Pirate Funnel
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
Pirate Funnel
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
Pirate Funnel
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
OMTM
Hard + Soft data
P.I.E.S
or
B.R.A.S.S.
Experiment Doc
Time boxing
Cross-skilled teams
Agile Scrum
Pirate Metrics
Flowchart
OMTM(s)
Learnings
Systemize
or
Productize Ideate
Idea backlog
Rank
Prioritization Framework
Design Test
Minimum Viable Experiment
Execute!
Get It Done!!!
Analyze
Hard and Soft Data
Copy others + Go crazy
the GROWTH
process
The skillset of a growth hacker
The Growth TEAM
Head of Growth
Process-Driven
Analytical
Creative
Strong Personality
T-shaped
Soft Skills
Developer
Fast iterations
Build fast fix later
Loves data +
tracking
Creative
Growth oriented
Executes fast
UX/UI
Customer
empathy
Executes fast
Front-end code
Ship fast
Loves testing
Conversion
Rate
Optimization
Data Analyst
Small data sets
Large data sets
Back-end
knowledge
Needle in
haystack
Data to insights
Read these!!!
grow.ac/emerce
Tools, Books, Templates, Freebies
academy@growthtribe.nl
Courses + Corporate Academy
growthtribe.io
Snapchat/Twitter
@darnocks
Linkedin
David Arnoux
Letz be soshul media frundz

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Growth hacking growth marketing talk at emerce eday 2016