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Facebook Advertising Deep Dive Workshop

  1. @Growthhackasia (Growth Hacking Asia) Facebook Advertising Deep-Dive
  2. @Growthhackasia (Growth Hacking Asia) “Flipping the success rate of Asian startups from 1/10 to 9/10”
  3. @Growthhackasia (Growth Hacking Asia) • Growth Hacking ConsultingGrowth Labs • Growth Hacking TrainingsGH Academy • On-demand advice from leading growth hackers over the phone The Growth Hub • Monthly events for inspiration and experience and knowledge exchangeGH Events
  4. WHY FB ADS?
  5. ● 1.32+ billion on Facebook ● Users check News Feed at an avg. of 14 times per day ● Allows businesses to connect with their most valuable audiences (both from FB and their websites) across multiple devices ● Ability to reach customers in a highly targeted and cost efficient way Why Facebook Advertising?
  6. AD STRUCTURE
  7. Basic Structure Campaigns Ad sets Ads
  8. Basic Structure Campaigns Ad sets Ads Choose your campaign type:
  9. Basic Structure Campaigns Ad sets Ads Choose target audience:
  10. Basic Structure Campaigns Ad sets Ads Choose schedule and budget:
  11. Basic Structure Campaigns Ad sets Ads Choose placement (Post Boost):
  12. Basic Structure Campaigns Ad sets Ads Choose media type and creative (followed by choice of placement and copy):
  13. Basic Structure Ad Set Level: Experiment with targeting, bidding and scheduling. Ad Level: Experiment with media type, creative and copy.
  14. AD MANAGEMENT TOOLS
  15. Ad Management Tools Ads Manager Business Manager Power Editor
  16. Ad Management Tools - Ads Manager Different Levels of the Ads Manager
  17. Ads Manager Ads Manager is where you can view, edit and access performance reports for all your campaigns, ad sets and ads. Ad Management Tools - Ads Manager The Ads Manager allows you to: ● View all of your campaigns, ad sets and ads ● Stop or restart your campaigns, ad sets and ads ● Make changes to your bids and budgets ● Access your billing summary to see your payment history and payment method information ● Access and export your ad performance reports
  18. Ad Management Tools - Ads Manager Performance: ● See how your campaigns, ad sets and ads are performing against specific advertising goals ● View your key metrics on a time series chart to help analyze performance Placement: ● You can focus on the actions most important to your advertising goals, such as Page Likes or mobile app installs—not just a summary of all actions ● Understand how much you are paying for each action (ex: cost per Page Like, cost per mobile app install), so you can optimize your ad creative and audiences to maximize performance Audience: ● See your offsite conversions, cost per conversion and conversion value, to get a sense of your ROI ● More easily compare campaign reach to potential reach
  19. Ad Management Tools - Ads Manager Turn a Campaign, Ad Set or Ad on or off
  20. Ad Management Tools - Ads Manager Edit the budget, schedule, targeting and bidding
  21. Ad Management Tools - Ads Manager Edit multiple Campaigns, Ad Sets or ads at one ● Campaigns: you can edit the name, turn the campaigns on or off and delete the campaigns ● Ad Sets: you can edit the name, turn the ad sets on or off, edit your budget and delete the ad sets ● Ads: you can edit the name, turn the ads on or off, edit bidding if applicable and delete the ads
  22. Ad Management Tools - Ads Manager Create Similar Ads
  23. Ads Manager Business Manager is a tool to help businesses and agencies manage their Facebook Pages, ad accounts and apps in one place. They can centrally manage different permission levels for team members working on ad accounts or Pages. Ad Management Tools - Business Manager
  24. Power Editor Power Editor is a bulk ads manager for businesses who want to easily manage a large number of ads, ads sets and/or campaigns. It has additional features that are not available in the ads Create Tool. Ad Management Tools - Power Editor
  25. AD TYPES AND OBJECTIVES
  26. Ads Create Tool - Ad Objectives You advertise on Facebook to accomplish specific goals or objectives. Facebook allows you to focus your marketing on: WEBSITE 1. Send people to your website 2. Increase conversions on your website WITHIN FB 3. Promote your page 4. Boost your post 5. Raise attendance at your event 6. Get people to claim your offer 7. Get video views APP STORES 8. Get installs of your app 9. Increase engagement in your app
  27. Ads Create Tool - Ad Objectives You advertise on Facebook to accomplish specific goals or objectives. Facebook allows you to focus your marketing on: WEBSITE 1. Send people to your website 2. Increase conversions on your website
  28. Ads Create Tool - Ad Objectives Clicks to Website The main focus is to drive traffic to your website. These ads also have an optional “call to action” button. Best use case: These ads drive traffic to websites. The format has a longer copy, and the image will click right through to your website. Recommended Creative: ● Title: 500 characters ● Linked title: 1 to 2 lines ● Description: 2-3 lines ● Image specs in ad: 470 x 246 pixels
  29. Ads Create Tool - Ad Objectives Website Conversions Once you included your conversion pixel on your website, you can tell Facebook what you want to optimize your ads for (e.g. checkouts, leads, registrations, etc.) Best use case: Send people to sign-up or purchase pages. Recommended Creative: ● Text: 90 characters ● Link title: 25 characters ● Image ratio: 1.91:1 ● Image specs: 1,200 x 627 pixels
  30. Ads Create Tool - Ad Objectives What to measure? ● checkouts ● registrations ● leads ● key web page views ● adds to cart ● and other actions we call website conversions How to measure? Copy and paste the conversion pixel in between <head> and </head> in the page where you want to track conversions.
  31. Ads Create Tool - Ad Objectives You advertise on Facebook to accomplish specific goals or objectives. Facebook allows you to focus your marketing on: WITHIN FB 1. Promote your page 2. Boost your post 3. Raise attendance at your event 4. Get people to claim your offer 5. Get video views
  32. Ads Create Tool - Ad Objectives Page Likes Page Likes help you establish a credibility on the social site, and as soon as someone follows you, your company posts can show up in their News Feed. Best use case: These are the best types of ads to increase Page Likes. Recommended Creative: ● 90 characters ● Image ratio: 2.7:1 ● Image specs: 1,200 x 444 pixels
  33. Ads Create Tool - Ad Objectives Page Post Engagement This type of ad can boost a status, photo, video, website link or offer that you’ve already posted to a much larger audience to increase engagement (likes, shares and comments). Best use case: These are the best types of ads to drive engagement on your posts. Recommended Creative: ● 90 text characters ● Image ratio: 1:1 ● Image size: 1,200 x 1,200 pixels
  34. Ads Create Tool - Ad Objectives Event Responses Write an enticing event invitation, and then promote it out to audience segments you think may find it interesting. Best use case: Increase number of event attendees. Recommended Creative: ● Title: 25 characters, maximum ● Recommended text: 90 characters ● Event details are pulled from the event ● Image aspect ratio: 1.39:1 ● Image specs in ad: 100 x 72 pixels
  35. Ads Create Tool - Ad Objectives Offer Claims If you’ve created an offer on Facebook, you can continue to promote that out to other Facebook users. Best use case: Finding new customer and driving them to your site. Recommended Creative: ● Text: 90 characters ● Offer title: 25 characters ● Terms and conditions: Up to 900 characters ● Image aspect ratio: 1.91:1 ● Image specs in ad: Up to 470 x 246 pixels
  36. Ads Create Tool - Ad Objectives You advertise on Facebook to accomplish specific goals or objectives. Facebook allows you to focus your marketing on: APP STORES 1. Get installs of your app 2. Increase engagement in your app
  37. Ads Create Tool - Ad Objectives App Installs / App Engagement If you have a desktop or mobile application associated with your product you can then attach it to your company Page. Then you can create ads that encourage users to download your app. Best use case: Focus purely on app installs and engagement. Recommended Creative: ● 90 characters ● Title: 1 line ● App name: 1 line ● CTAs include: Install Now, Shop Now, etc. ● No more than 20% text
  38. Mini Quiz Which campaign objective should you use to track what people do on your website after seeing your Facebook ad? 1. Page Post Engagement 2. Clicks to Website 3. Website Conversions 4. App Engagement 5. Event Responses
  39. AD PLACEMENT AND CREATIVE BEST PRACTICES
  40. Ad Placement
  41. Ad Units and Creative Best Practices
  42. Ad Units and Creative Best Practices Happy People, Pets and Children Best performing images include images of happy women, pets and children.
  43. Make your ad noticeable Use creative to capture people’s attention and get them to stop scrolling through their News Feed. Ad Units and Creative Best Practices
  44. Insert brand personality Add your brand personality into your creative. For example, insert your logo or stick to colors from your brand. Ad Units and Creative Best Practices
  45. Mirror your creative to where audience is in the sales funnel If your audience is in the consideration phase, use creative to drive interest in your products or services. If your audience has demonstrated intent on your website, use creative with a strong call to action to drive the outcome you care about. Ad Units and Creative Best Practices
  46. Clear and solid value proposition & Call to action ● Clear Call-to-Action ● Currency amounts ● The word ‘Free’ ● Your brand name (if it’s recognizable to your audience) ● A Value Proposition like ‘Win a Free Getaway!’ or ‘Learn A/B Test Secrets’ ● Include an action word (‘Rank Higher on Google’) ● Ask a question (‘Want to get more leads?’) ● Use negative words (‘Stop selling crappy SEO’) Ad Units and Creative Best Practices
  47. Keep it short and simple Want [Blank]? Get our [Blank] to learn how. Ad Units and Creative Best Practices
  48. TARGETING
  49. Targeting Reach & Precision
  50. Targeting Options Methods of targeting users on Facebook: ● Core Audience ● Custom Audience ● Lookalike Audience
  51. Targeting Options - Core Audiences Core Audiences Core Audiences are pulled from data related to demographics: geographic demographics, lifestyle/lifestage demographics, purchase-based demographics, etc. Target by: ● Location ● Demographics ● Interests ● Behaviours ● Connections
  52. Targeting Options - Core Audiences Location
  53. Targeting Options - Core Audiences Demographics Gender Age Range Other Demographics
  54. Targeting Options - Core Audiences Interests
  55. Targeting Options - Core Audiences Behaviour
  56. Targeting Options - Core Audiences Connections
  57. Targeting Options - Custom Audiences Custom Audiences With Custom Audiences, you can reach people based on an imported contact list or remarket to people based on the actions they've taken on your website or mobile app. Objectives: ● Awareness: Build your brand ● Consideration: Drive intent with high-value prospects ● Conversion: Acquire new customers by finding people who are most like your best customers ● Loyalty: Cross-sell and upsell to recent purchasers
  58. Targeting Options - Custom Audiences Types of Data CRM Data: Email, phone numbers, iOS IDFAs, Facebook user IDs, app user IDs ● Can be used for all objectives – acquisition, retention, re-engagement ● Can mirror current efforts in email and direct mail ● Can be used to measure the incremental value you receive from Facebook Intent Data: People from your website, people from your mobile app ● Can be used for acquisition, cross-selling and upselling ● Can be used to automatically reach people based on specific actions taken on your website or mobile app ● Can be used to remarket to people based on intent
  59. Usage Examples Turn Trial Users into Customers Generate Survey Responses
  60. Targeting Options - Lookalike Audiences Lookalike Audiences Lookalike Audiences identify people who share similar likes, interests or characteristics with the people you know. Audience is similar to: ● CRM Database ● Website visitors ● Mobile App customers ● Page Fans
  61. Targeting Options - Lookalike Audiences Select Audience Size based on Similarity and Reach
  62. CASE STUDY: LEAD GENERATION
  63. Step 1: Create Valuable Content Content can be: ● Case Study ● Whitepaper ● Free Live Training ● Webinar ● etc. TIP: post content on social networks to see which “lead magnet” is the most popular
  64. Step 2: Define Target Audiences Target Audiences: 1) Website visitors 2) Website visitors lookalike audience (1%) 3) Facebook fans 4) Facebook fans lookalike audience (1%) 5) Email list lookalike audience 6) Friends of people who have liked the Fan Page TIP: make sure to exclude your existing email list since they have already opted in. Insert Conversion Pixel:
  65. Step 3: Create Landing Page Recommended Tool: Lander Best Practices: 1) Clear value proposition 2) Image 3) Clear Call to action 4) List of Benefits 5) Social Proof FUNNEL: See Ad > Click Link > Go to Landing Page > Enter Your Email > Get the Promised Bonus
  66. Step 4: Create Onboarding Email
  67. Step 5: Create Email Sequence Email #1: To every subscriber Subject: The thing you asked for Thanks for checking out Videofruit! Here is the [insert name] bonus that you asked for:[insert link to bonus] Looking forward to helping you get started with [insert subject of bonus]. Quick question… What is the #1 thing you are struggling with on [subject of bonus]? Hit reply and let me know. Would love to help you out! -Bryan PS: The absolute most important thing to [insert desired outcome] is growing your email list. Install my free list-building app to help you do that. [insert link to list goal] Email #2: To everyone who didn’t install List Goal within a day Subject: About your email list Yesterday you downloaded the [insert bonus name]. Good first step to [insert desired outcome]. However, the #1 most important thing you need to do is to start growing your email list. Why? Check out what you’re able to do with even a tiiiiiiny email list. Your homework for today is two-fold… Action Item #1: Read the story linked above. Action Item #2: Pick your list goal for the next 60 days. Action Item #2: Download List Goal and use it to help you hit your goal. Capisce? Holler back at me if you hit any roadblocks. -Bryan TIP: Experiment with different subject lines & copies.
  68. Step 6: Create Campaign ACTION ITEM #1: SET UP TARGETING 1 Campaign 6 Ad Sets (1 per audience) 1 Ad per Ad Set
  69. Step 7: Create Campaign ACTION ITEM #2: Create the Ad (1 per Ad Set) TIP: Make sure to remember Facebook’s 20% text rule in images.
  70. SETUP
  71. Step 8: Launch and Track Performance (Duration: 1 Day)
  72. Step 9: Optimize Step 1: Kill the low-performing ad sets
  73. Step 9: Optimize Step 2: Re-allocate the budget for both ad sets onto the top-performing ad set
  74. Step 9: Optimize Step 3: Match the copy in the ad to the headline on the landing page. (This can potentially increase relevance and lower the cost)
  75. Step 9: Optimize Step 4: Only run the ads on Desktop
  76. CASE STUDY: BUILD A BRAND FROM SCRATCH
  77. Step 1: Create a Passion Page Create a Facebook page around a passion relevant to your brand or product. TIP: Run targeted ads to promote the passion page
  78. Step 2: Share Interesting Content for This Audience
  79. Step 3: Start Sharing Blog Posts From Your Brand TIP: Promote these posts to the same interests you used for building your fan base as well as targeting your fans. Make sure to install a Website Custom Audience pixel on your site.
  80. Step 4: Remarket to New Website Visitors Step 1: Keep promoting blog posts for the passion page; include website visitors in your targeting Step 2: Run ads for your brand that target your website visitors for the below objectives: ● Page likes for your brand page ● Opt-ins for your brand ● Drive traffic for your brand ● Sales for your brand
  81. Data From Similar Experiment Baseball Passion Page (performance after 6 days) Baseball Passion Page
  82. BUYING CHANNELS & BIDDING
  83. Bidding Options Optimized for CONVERSIONS: Facebook automatically chooses “Optimized for” your objective. Optimized for IMPRESSIONS (CPM): Also known as Cost Per 1,000 Impressions. Facebook will show your ad to people within your target audience as many times as possible. This tends to be best for small audiences, not broad ones. It can also be used for awareness, rather than wanting targeted users to perform an action. Optimized for CLICKS (CPC): Also known as Cost Per Click. Facebook will show your ad to people within your target audience most likely to click. Optimized for DAILY UNIQUE REACH: Similar to CPM. Facebook will show your ad to as many people within your target audience as possible, but no more than once in a day. Similar to CPM, this is a method to consider when targeting small, very relevant groups, where you know that anyone who sees the ad is likely to engage. This method should be used, though, if frequency is a concern.
  84. OPTIMIZATION
  85. Optimization A/B Testing A/B testing can help you identify which ads are delivering the results you’re looking for. You can test: ● Ad Titles ● Colors of key elements like the Call To Action ● Images ● Copy ● Call to Actions (Sign Up Vs. Count me in!) ● Element Position (Signup form on the left or right side of the page) ● Audience Targeting (for advertising, Men Vs. Women)
  86. Optimization
  87. Optimization - Ad Set Level Targeting needs to be A/B tested on an AD SET level
  88. Optimization - Ad Level Headlines, copies, images and calls-to-action, videos, placement need to be A/B tested on an AD level
  89. Step 1: Control Group You need to have a control ad (ad A) to compare the A/B testing results to.
  90. Step 2: Create Ad B and Run your Test A/B Testing the Image
  91. Step 2: Create Ad B and Run your Test A/B Testing the Details
  92. Step 2: Create Ad B and Run your Test A/B Testing the Ad Copy
  93. Step 3: Interpret Results Ad A: Control ad had a CTR of about .05%. Conversion rates were about 29%. Ad B: The change in image has increased our CTR to .09%. Conversion rate stayed about the same at 28%. Ad C: CTR was .07%. and conversion rate was 35%. What does this mean? Simple change of image increased our click-through-rate by 80% and change in ad copy and image increased the conversion rate by 20%.
  94. EXERCISE #1 You’re a startup with a database of 200 customers, looking to drive highly targeted traffic to a landing page that collects email addresses. 1) Set up a Landing Page with Lander (landerapp.com) 2) Develop a targeting strategy 3) Create an ad
  95. EXERCISE #2 You’re a startup with currently only 43 Facebook likes and quite significant website traffic, looking to increase your Likes with real and relevant fans. 1) Develop a targeting strategy 2) Set up 2 Ad Sets 3) Create an ad
  96. REPORTING
  97. Ad Reports Ad Reports These reports gather and display your most important metrics from your current campaigns, ad sets and ads.
  98. Ad Reports Ad Reports Customize the Columns in your report and use the filter function to further refine.
  99. Ad Reports Ad Reports Save and schedule the customized report.
  100. Google Analytics Traffic Sources >> Sources >> Referrals
  101. Google Analytics Social >> Network Referrals
  102. Google Analytics Social >> Network Referrals
  103. Google Analytics UTM TRACKING
  104. Visit Us: http://growthhackingasia.com Say Hello: anna@growthhackingasia.com
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