1. GP - CV Oct 2014 Page 1 of 2
Greg Porter
0439 663 803
gppersonal@outlook.com
CAREER BRIEF
I have an extensive background and vast experience in Banking and Introducer/Broker Finance with Sales, Service and Credit Assessment of Home Loans, Non-Conforming Mortgages and Business Finance. I am a highly responsible, business minded individual who is organised, efficient and diligent with caring customer service skills.
COMPENTANCIES
- Accomplished skills in credit analysis and processing of domestic and business finance
- Ability to read and interpret business financials with an understanding of company/trust structures
- Compliant with legislative requirements including NCCPA, Privacy Act and AML/CTF requirements as well as a general understanding of banking Codes of Practice
- Sound understanding of document procedures including stamping and registration
- Committed to providing the highest standards of customer service
- Effective communicator with the ability to relate and negotiate at varying levels to achieve desired outcomes
- Extensive problem solving skills with the ability to implement solutions appropriately
- Well developed planning and organisational skills to achieve deadlines and commitments
- Active and supportive team member with the ability to work autonomously
- Consistently producing high standard of work with meticulous attention for detail
- Extensive experience with sales and marketing
- Excellent understanding of administrative procedures with well developed computer skills
EMPLOYMENT HISTORY
2014 Business Lending - Sales & Submissions
First Money Options (Business Finance Brokers)
Conversion of generated leads into sales of Business Loans, including secured and unsecured Business Loans, Debtor Finance/Invoice Factoring, Leasing and Short Term loans
Generated additional leads from providing exemplary customer service to existing clientele
Preparation and submission of detailed Business loan proposals including writing Business Plans and Mitigating Summations coupled with Cash Flow forecasts and collation of relevant supporting data
Sales and submission of Home Loans, Non Conforming mortgages and other Business finance products
Built professional relationships with business partners
Responsible for compliance procedures for regulated lending
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2011 – 2013 Credit Analysis/Sales Support
Resicom (Specialists in Non Conforming Mortgages)
Credit assessment and submission of loan proposals for conforming/non conforming mortgages, commercial loans and short term finance
Business development with third party introducers; assisting with scenario testing and guidance with strengthening of underwriting substance
Customer service assisting with post settlement enquiries
Responsible for legal compliance procedures and credit disclosure documentation
Assisted staff with on-the-job training to improve knowledge of credit and compliance matters
General office administration
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2009 – 2010 Resolutions Officer (post settlement documentation)
Workabout Temporaries (contracted to CBA)
Rectified and resolved errors with settlement documentation in preparation for stamping and registration
Liaised and negotiated with clients, CBA lenders and network staff, lawyers, conveyancers and brokers to achieve correction of documentation
Created effective written communications generating desired response while remaining empathetic towards the client
Worked in a team environment sharing best practices and, at times, taking on additional workloads
Provided feedback to other teams for remedial training
Assisted with improving processes and workflows
2. GP - CV Oct 2014 Page 2 of 2
EMPLOYMENT HISTORY CONT’
2007 – 2008 Credit Analysis/Sales Support
OneLend (Mortgage Managers)
Credit assessment of all loan proposals
Monitored and controlled loan applications from initial receipt through to settlement
Customer service, prime point of contact for OneLend borrowers
Business development with third party introducers; assisting with scenario testing and guidance with strengthening of underwriting substance
Built professional relationships with business partners
Created manual system procedures for efficient operation of the credit function
Arranged training material to assist staff improve knowledge of credit and compliance matters
General office administration
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2005 – 2006 Credit Approvals/General Operations
HLP Mortgage Company (Lender - Non Conforming Mortgages)
DUA to $500K with influence over automated decision making system up to $1M
For higher loan sizes, prepared submissions to senior management and Funder’s Credit Committee
Managed performance of selected business partners
Identified credit and system enhancements and took steps to implement refinements
Assisted with staff training on Credit and operational procedures
Provided mentoring to sales staff and third party introducers
Overviewed marketing material to ensure compliance with Credit policy and regulatory requirements
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1998 – 2004 Finance Administration/Analyst/Loans Consultant
HLP Home Loans (Mortgage Brokers)
Credit analysis
Loans processing from initial submission through to settlement
Loan consultant for selected clients
Prime point of contact for clients with post settlement enquiries
Control over product offerings
Managed the practices and client ethics of HLP Loan Consultants
Approvals success rate close to 100%, rate of settlements above 98%
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Ending 1997 Customer Service/Lending Support
National Australia Bank (NAB)
Consumer business management
Responsible use of DUA
Pro-active selling of financial products including mortgages, loans, managed funds and insurances
Customer relationships and interviewing
Staff management with 7 direct reports
Commercial lending support
General banking duties including cash handling
REFEREES
(Employer) (Business Relationship) (Colleague)
Stephen Mitchell Philip Pay John Farrar
Resicom Housing Loans Group CBA Mortgage Innovation
director/owner Sales Manager broker/business owner
m: 0400 080 590 office: 03 9898 9223 m: 0418 965 550