You're on Social Media...Now What? How Gov't Can Engage Citizens

Slide deck for webinar with government social media advisor Kristy Fifelski, aka “GovGirl," hosted and sponsored by GovDelivery. The webinar goes beyond the how-to’s of simply setting up your government presence on social media and explores the “now what?” question of what to do next. Some of the key takeaways: - How to engage citizens and get views, ‘likes’, and (gasp) even comments! - What to do with those Negative Nelly’s and downbeat comments - Answers to the question - Can we actually have fun with this? - Tips for successful ongoing management of government social mediaLeia menos