1. GOPUMON G.
Contact No.: 971- 508297703; E-Mail: gopugii@gmail.com
INFRASTRUCTURE MANAGEMENT ~ SYSTEM ADMINISTRATION ~ EXCHANGE SERVER ADINISTRATION ~
NETWORKING ~ DISASTER RECOVERY
SNAPSHOT
A dynamic individual with over 10 years of experience in IT Strategic Planning, Infrastructure Management, System
Administration, Microsoft Exchange Server Administration , Networking and Disaster Recovery. Presently associated with
Dulam International Ltd (Subsea Solutions) as IT Administrator.
Specialisation in managing complete Data Centre Operations and implementing technology to support large user groups,
Adroit in designing IT infrastructure, analysing system needs & end-user requirements. Core knowledge in hardware,
analysing network security needs software / hardware installation and other services, expertise in tapping prospects,
analysing their requirements and rendering technical guidance; ability in managing the overall setup in any
organisation.
Contributed in implementing major cost-cutting measures, streamlining systems for enhancing IT infrastructure operational
effectiveness & meeting operational goals, Exceptional leadership skills with ability to leading assignments to successful
completion. Proven ability to work under pressure and adhere to strict deadlines.
CORE COMPETENCIES
Technical Skills
Hardware : HP Server, Dell Server, etc. maintenance, designing & implementing LAN & WAN cabling
Structure, CCTV, troubleshooting Computer Hardware, Laptops& software problems.
NOS : Windows 2012, Windows2008, Windows 2003, Windows 2000 & Windows NT
E-mail Server : Exchange 2010 & 2007
Client OS : Windows 10, Windows 8, Windows 7, and Windows Vista & XP
Network Infrastructure : Configuring Active Directory, DNS, DHCP, RAS, IIS, TCP/IP & troubleshooting LAN
& WAN Problems
Network Security : Planning and implementing Group Policy, Performance monitoring the network, hardening
The server, hardening DNS, DHCP, etc.
CISCO Routers : IP Addressing – IPV4, Subnetting, Routing- Static, Default, RIP, IGRP, EIGRP
And OSPF WAN- PPP, HDLC, Frame Relay, ISDN, VPN, Security – Standard/ Extended
Access list & Daily Maintenance tasks.
CISCO Switches : L2Switching, VLAN, VTP, STP, RSTP, PVSTP
Firewall : Fortigate 60c, Fortigate 60D, Fortigate 50B
E-mail Gateway : Cisco iron Port, Microsoft EOP (Exchange Online Protection)
Virtualization : Knowledge of VM Ware & Hyper-V
Functional Skills
- Network Design/Implementation - Systems Administration - Server Administration
- Exchange Server Administration - Firewall Administration - Back-up Management
- IT Support & Service Desk - Asset Management - Disaster Management
- IT Budget Planning - Vendor Management - Cost Control
- VSAT Technology
 Overseeing installation of windows environments & application software under multi-platform environments, disk quota
management and distributed file systems etc.
 Planning and implementing software rollouts and OS deployments/ upgrades.
 Devising strategies for disaster recovery management, including planning and designing servers for backup and
recovery of server/ database information.
 Taking care of the Software License Maintenance, Upgrading Software & operating system.
 Handling the Network & Internet configuration (Wired & Wireless) at office & Branches
 Co-ordinating with ISP (Etisalat) in case of any fault from their side & during new connection requests to sites, billing
issues etc.

2.  Configuring & troubleshooting OS in LAN and WAN environment.
 Managing incident and change management in terms of troubleshooting hardware and server issues and logging the
information in ticketing system for future reference and compliance auditing.
 Providing support to the end users, troubleshooting customer queries and setting up of networks on different operating
systems and all other Hardware devices.
 Assisting in the PC Maintenance, Installing Software’s, Printers, Plotter & Xerox Machines troubleshooting for errors.
 Managing and Maintaining CCTV.
 Perform daily systems monitoring, verifying the integrity and availability of all hardware, services, systems and key processes,
reviewing system logs and verifying
 Completion of scheduled automatic jobs.
 Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between
team members.
 Recognising areas of improvements and organising training programs for the same.
CAREER CONTOUR
Since Nov 2015
DULAM INTERNATIONAL LTD (SUBSEA SOLUTIONS), DUBAI as IT Administrator
Deliverables
 Managing and Maintaining All Datacentre Servers of Head Office, Branch Offices and Vessels.
 Managing and Maintaining All Network infrastructure of Head Office, Branch Office and Vessels.
 Plan and implement network security, including Office firewalls, managing security, file permissions, backup and
disaster recovery plans, and file system integrity.
 Collaborating with VSAT Service Providers like Marlink, Emphor, Speed Cast, Caprock for internet facility in the vessel.
 Handled Installation & Maintenance of Thuraya IP devices/Fleet Broadband for communication backup of vessels.
 Responsible for all IT requirements of the vessels.
 Responsible for all server maintenance, upgrades, installation and repairs onsite and remotely for windows 2012 & 2008
servers (x64, Standard & Enterprise).
 Manage the Email Server, Exchange 2010 platform.
 Manage Exchange server hosted in Office 365 Platform (MS Exchange E3 Enterprise)
 Manage the Email security gateway Exchange Online Protection by Microsoft.
 Manage the Net App 2040 SAN storage in which all corporate data’s stored.
 Managed Email gateway Cisco IronPort 2220C
 Manage all cooperate firewalls(Fort iGATE 60C,60D,50B)
 Maintain Backup management of servers using Symantec Backup Exec 2014.
 Steered efforts in configuring and implementing own Storage Server (24-Slot) using Tandberg T24 Library
 Manage Citrix Server for remote application delivery.
 Securing network resources with shared folder permissions
 Maintain VPN connectivity between branches and Head Office.
 Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties,
and adding and deleting users.
 Assist users in maximizing use of networks and computing systems.
 Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
 Evaluate and / or recommend purchases of computers, network hardware, peripheral equipment, and software.
 Prepare the IT Budget.
 Helpdesk/ Inventory Monitoring using Desktop Management software.
Since Jan 2005 to Oct 2014
Al Ain General Contracting Company (ALGECO) as Network/ Hardware Engineer
Deliverables
 Handling the configuration of RAID & installation of Windows 2003 Server.
 Overseeing Creating, Deleting of Users & Groups and applying security policies to a particular User or a Group, Auditing
the user policies and facilitating automatic home directory mapping to users, running login scripts, local/ roaming
profiles, etc.
 Handling the installation & configuration of servers involving Domain Controllers, Application Servers, File Servers, DNS
Server, DHCP server, Web Server, etc.
 Configuring VLAN with the network to ensure security and maintaining the CITRIX Terminal Server, VPN connectivity
between HO & Branch Office, Managing DNS configuration for VPN connectivity.

3.  Acronyms backup of servers – Domain Controller, Database servers, Test server
 Installation and configuration of:
o NOD32 Antivirus – Automatic Updates from NOD32 Server
o Push Installation in the server for Remote Installation of NOD32 Antivirus client.
o Oracle Client and connecting it to CSOFT Financial Application Package.
o Messenger Server & Client for using only within the local environment (Workgroup/ Domain)
o Softalk Mail server for forwarding mails with in VLAN (between HO & Branch).
o Outlook Express 7 Outlook client to send/ receive mails using Softalk mail server
o Outlook Rules to Move, notify mails
o Windows Time service in server to synchronise the System date & time.
o WTC (Windows Time Synchroniser Client) to update the date & time from server.
o Softwares like- MS Office, AutoCAD, Staad Pro, Primavera, CAD Conform
o Wireless access Points & configuring security
 Creating the Oracle Server Data Backup on Tape Drive (Hot Backup).
 Managing LAN Infrastructure in HO/ Branch Office
 Restoring Oracle Database from Live Server to Test Server.
 Carrying out the installation of Local (LPT1/LPT2/ TCP_IP) Printer, Network printer, Network Plotter Redirect of print
jobs, configuring Print Pooling Service.
 New System assembling as per the site requirement- Installing hardware & software’s
 Performance tuning of desktops for end-users using tools like wise cleaner, combofix, Ccleaner, glary Util etc.
 Cleaning Virus from the affected desktops, Laptops
 Scheduling tasks & scripts using windows schedulers
Key Highlights
 Knowledge of Virtual Environment- Restoring acronyms backup (.tib) file in VM server/ Player (or) virtual PC to test the
reliability & Integrity of backup
 Configured NOD 32 to automatically send mail to IT Admin on event of any virus detected with in accounts VLAN
 Auditing of event Logs, disk space in servers on a daily basis
 Configured UPS to automatically send mail to IT admin on event of switchover from A/C supply to Battery & vice versa
& while initiating & completing of UPS Internal Test
 Installed & configured TFTP server for backup of router IOS, configuration.
 Configured Router to automatically backup & mail the configuration using Kiwi Cat tools.
 Remote support to users in Head Office & various sites using Team viewer, Real VNC, Logme IN, GoTo My PC & in some
case over phone
 Helpdesk/ Inventory Monitoring using Spice works & Sys Aid.
 Disaster recovery plan for all the servers in data centre & database.
ACADEMIC
 1996 DECE from RVS Polytechnic, Tamilnadu
Tamilnadu State Board of Technical Education and Training
Diploma in Electronics & Communication Engineering
CERTIFICATIONS
 Microsoft Certified Solution Expert (MCSE) Server Infrastructure Solution Expert
1) Installing and configuring Windows Server 2012 (70-410)
2) Administering Windows Server 2012 (70-411)
3) Configuring Advanced Windows Server 2012 Services (70-412)
4) Designing and Implementing a Server Infrastructure (70-413)
5) Implementing an Advanced Server Infrastructure (70-414)
 MCITP: Enterprise Messaging Administrator on Exchange 2010
1) Microsoft Exchange Server 2010 Configuration (70-662)
2) PRO: Designing and Deploying Messaging Solution with Microsoft Exchange Server 2010 (70-663)
 Cisco Certified Network Associate (CCNA) 640- 802
 Microsoft Certified Professional (MCP) 70-290
PERSONAL DOSSIER
Nationality : Indian
Marital Status : Married
DOB : 17th
Dec 1974
Permanent Address : Karukappurathu, Gopi Nivas, Valanjavattom(P.O), Thiruvalla 4, pathanamthitta (Dist), Kerala
Languages Known : English, Hindi, Malayalam– Speak, Read & Write. Tamil-Speak
Passport No. : F8273085
Driving License : 2095796