2. INVESTOR UPDATE | Q2 2017
1
November 14, 2016
Dear Investors,
We are pleased to present our financial results for Q2 2017 along with an Investor Update, which
we will provide occasionally when we feel it is necessary.
Weโre incredibly proud of the great strides we have made since becoming a publicly traded
company in May 2015. In a short amount of time, we have generated continued revenue growth
while remaining committed to our core mission: democratizing access to stable and secure savings
by making physical gold accessible and frictionless to everyone.
Our most important stakeholders in achieving this mission are our growing community of more than
1.28 million clients located in close to 170 countries; therefore, our business model is predicated on
delivering additional value to them with each step function in earnings until we succeed in making
gold as frictionless as any other medium of exchange and remove all barriers to access in both fees
and banking interoperability.
We achieved an important step function this quarter due entirely to accelerated organic adoption,
allowing us to make good on our commitment. As a result, we have decided to reduce all
Goldmoney Network fees by 50% to 0.5% for deposits, redemptions, and vault-to-vault exchanges.
Gold transfers and gifts remain free on the network, and storage up to 1,000 grams continues to be
provided without charge.
This decision makes the Goldmoney Network the least expensive route to physical gold and is
consistent with our intelligent growth strategy. Incurring minimal short-run underwriting costs will
accelerate adoption and network velocity, increasing the long-run earnings power of the Network
business. This virtuous feedback loop is the single most important factor to the future success of the
company, and the costs incurred have minimal impact on our revenue when adjusting for: growth,
accelerated transaction velocity, and the revenue mix between Network, Wealth, and fees.
It is our opinion that this model combined with our superior technology, 100% fully-reserved
backing, and formidable financial position will enable us to achieve continued dominance in the
industry and cement Goldmoney as a leader in both gold ownership and financial services.
On behalf of the entire Goldmoney team, we thank you for your ongoing support.
Sincerely,
Roy Sebag Josh Crumb James Turk
Founder & CEO
Goldmoney Inc.
Co-Founder & Chief Strategy Officer
Goldmoney Inc.
Founder & Lead Director
Goldmoney Inc.
3. INVESTOR UPDATE | Q2 2017
2
Operational Highlights
Platform Unification & Rebrand
Goldmoney unveiled its unified platform, a combination of the BitGold and GoldMoney businesses,
integrated under the Goldmoney brand with a refreshed look, enhanced user experience, superior
operating model, and an improved marketing focus.
The new operating model established three business divisions: Goldmoney Personal, Goldmoney
Business, and Goldmoney Wealth; enhancements improve Goldmoneyโs service capabilities and provide
clients with a suite of tailored offerings under a unified brand, thereby increasing the potential customer
lifetime value of our operating model.
Real Time Audit
Together with the completion of the platform unification and rebrand, Goldmoney set a new
transparency standard for the financial services industry with the development and launch of the Real
Time Audit, which displays live deposits, redemptions, and transfers made on the Goldmoney Network,
along with a breakdown of client assets.
For the last four centuries, since the creation of the joint stock company, corporations have reported
their financial health to their stakeholders via delayed, standardized disclosure. With the Real Time
Audit, Goldmoney ended that tradition and invented a new way to demonstrate its user activity and
financial standing in real-time.
Acceleration of Direct-to-Bank Value Settlement
Goldmoney introduced a new closed-loop network integration that enables instant gold redemption and
expedites direct-to-bank value settlement for 87 countries and 44 currencies (up from 14 currencies
previously), accelerating global commercial transactions and supporting small business growth.
The Company is continuously strengthening partnerships and improving the functionality of the network,
in order to make it the most efficient method for global transactions. Goldmoney Personal and Business
users can now redeem gold balances to supported local currencies instantly, and receive direct-to-bank
settlements of redeemed value in less than 48 hours (down from four days previously) โ and in some
cases, within minutes โ for a fee of only 0.5%.
4. INVESTOR UPDATE | Q2 2017
3
PayPal Integration & Exclusive Vault for Users in the U.K. and Europe
Goldmoney unveiled an exclusive gold vault that allows
PayPal account holders in the U.K. and Europe to
instantly purchase and redeem any amount of physical
100% allocated gold via the Goldmoney Network.
Goldmoney Personal and Business users can now
directly link their PayPal account through a one-time
secure single sign-on and verification process.
The integration advances innovation in the fintech space by enabling PayPal users to instantly purchase
and store physical gold directly in a vault secured and insured by Brinkโs for the first time.
Personal PayPal account holders with the ability to seamlessly purchase gold and quickly establish daily,
weekly, or monthly recurring savings plans on the Goldmoney Network, and instantly redeem their gold
balance to a payment method accepted by millions of merchants worldwide. PayPal merchants will be
able to quickly protect their earnings and settle their sales from EUR and GBP directly into gold, and
instantly redeem their gold balance back to their PayPal account when necessary
Financial Highlights
Revenue Growth Gross Profit
Financial Review
Goldmoney produced a strong return for investors in Q2 2017; while delivering on objectives set in Q2
2016, the Company experienced its second consecutive quarter of revenue growth on lower operating
expenditures.
ยง Consolidated Revenue of $140.4 million, an increase of $28 million (+25%) over Q1 2017, up
$74.1 million (+112%) from Q2 2016.
ยง Total operating expenses reduced by $633,875, a 15% decrease from Q1 2017.
2.9
66.3
80.8
108.7 112.4
140.4
20
40
60
80
100
120
140
160
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Millions
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Millions
5. INVESTOR UPDATE | Q2 2017
4
Internal cost rationalization efforts have directly resulted in a 70% reduction in total comprehensive loss
year over year, which validates the Companyโs commitment to disciplined spending while growing the
network
ยง Total Comprehensive Loss of $1.36 million, a 41% improvement from Q1 2017.
ยง Basic and diluted and net loss per shares of $0.02, improved from $0.04 per share in Q1 2017.
Non-IFRS Adjusted Loss and Non-IFRS Cash Loss figures are key to understanding the Companyโs true
cash outlay, as a large portion of expenditure remains non-cash.
ยง Q2 Non-IFRS Adjusted Loss* of $805,508, up $2.7 million year over year, and an improvement
of $834,238 from Q1 2017.
โข Q2 Non-IFRS Cash Loss* of $537,333, an improvement of $2.8 million year over year.
Goldmoney remains focused on an intelligent growth strategy focused on accelerating platform activity
while reducing dependence on traffic acquisition. This strategy results in consistent growth in long-term
earnings power for the Company both from margin on transactions and recurring custodial fees, which is
evident in the 25% increase in revenue achieved in Q2 despite a 40% reduction in marketing spend.
Goldmoney is well-capitalized to invest in future platform development with a liquidity position* of $61.1
million as at September 30, 2016. As the Company continues to gain insight into its expanding and
increasingly global user base, it is able target higher value user acquisition model, develop products that
meet usersโ needs, and enhance the existing user experience all of which result in increased transaction
volume on the platform and organic revenue growth.
โข Total Operating Income of $1.4 million from the Goldmoney Wealth business.
โข Liquidity position*
grew to $61.06 million, up by $1.6 million over March 31, 2016.
*Please refer to the โNon-IFRS Measuresโ section for term definitions.
User Growth & Engagement
โข Goldmoney had more than 1.25 million user signups with $1.9 billion in client assets as at
September 30, 2016.
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Transactions per Active User
0
0.2
0.4
0.6
0.8
1
1.2
1.4
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Millions
Cumulative Signups
6. INVESTOR UPDATE | Q2 2017
5
Key Advancements Following Q2 Close
ยง Launched the new Goldmoney App for iOS and Android, which provides users with access to
Personal, Business and Wealth account features and tools.
ยง Enabled the funding of Wealth Holdings with gold balances held in Goldmoney Network
accounts, the first facilitation of gold balance transactions between Network accounts and
Wealth Holdings.
ยง Initiated the development of Goldmoney branch
locations, the first of which will open in early 2017.
ยง Announced Goldmoney USA Limited registered with
FinCEN and launched P2P transfers in the U.S., thereby
expanding capabilities for users in one of the
Companyโs largest markets.
Q1 2016 Q2 2016 Q3 2016 Q4 2016 Q1 2017 Q2 2017
Cumulative User Growth with a Gold Balance by Region
+37% QoQ
Africa Asia Europe North America Oceanica South America
7. INVESTOR UPDATE | Q2 2017
6
Non-IFRS Measures
This Investor Update contains non-IFRS financial measures; the Company believes that these measures
provide investors with useful supplemental information about the financial performance of its business,
enable comparison of financial results between periods where certain items may vary independent of
business performance, and allow for greater transparency with respect to key metrics used by
management in operating its business. Although management believes these financial measures are
important in evaluating the Companyโs performance, they are not intended to be considered in isolation
or as a substitute for, or superior to, financial information prepared and presented in accordance with
IFRS. These non-IFRS financial measures do not have any standardized meaning and may not be
comparable with similar measures used by other companies. For certain non-IFRS financial measures,
there are no directly comparable amounts under IFRS. These non-IFRS financial measures should not be
viewed as alternatives to measures of financial performance determined in accordance with IFRS.
Moreover, presentation of certain of these measures is provided for year-over-year comparison
purposes, and investors should be cautioned that the effect of the adjustments thereto provided herein
have an actual effect on the Companyโs operating results.
Non-IFRS Adjusted Loss is a non IFRS financial measure. This figure excludes from comprehensive loss
the impact of the following amounts: (i) any gains or losses on precious metals inventory, (ii) non-cash
items, including the amortization of intangible assets or stock based compensation and (iii) the impact of
foreign exchange gains or losses. Refer to the MD&A for a detailed breakdown of these items.
Non-IFRS Cash Loss is a non IFRS financial measure. This figure excludes from comprehensive loss the
impact of non-cash items, including the amortization of intangible assets or stock based compensation.
Refer to the MD&A for a detailed breakdown of these items.
Liquidity position is a non-IFRS measure. This figure excludes from total assets (i) prepaids and other
assets, (ii) property and equipment, (iii) intangibles, and (iv) goodwill, and is useful to demonstrate the
liquid net assets the company has on hand to meet current and future obligations.
For a full reconciliation of non-IFRS financial measures used herein to their nearest IFRS equivalents,
please see the section entitled โReconciliation of Non-IFRS Financial Measuresโ in the Companyโs
managementโs discussion and analysis for the quarter ended September 30, 2016.