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GoS: Guarantee of Service Introduction 1
Agenda Challenges The Key Problems Opportunity Solution Overview Use Cases Why is This Unique? Key Benefits Key Features Who We Are How Can We Help You? 2
Challenges Across all segments, IP traffic is growing dramatically Outpacing revenue growth Investment in bandwidth capacity is inevitable But CAPEX intensive and never-ending Efficient use of bandwidth CAPEX demands of infinite bandwidth investment OPEX for delivering services Growth in real-time or near real-time applications Customer expectations rising Growth in data traffic disrupts expected QoS Especially with real-time applications 3
Challenges Demand for Quality of Service and Quality of Experience is growing Consumer Enterprise Operators and service providers need to monitor and enforce policies End to end QoS Differentiated services and price plans Policy as a revenue generator There is a need to monitor, measure and enforce QoS to ensure appropriate QoE for all users  4
Bandwidth Challenges 5
Revenue Decline in All Segments 6
Mobile Challenges Bandwidth pressure Congestion Fair delivery Application performance Revenue pressure Mobile voice revenue to peak in 2010 9.6% decline by 2014 from $580 billion (ABI Research) Mobile data prices falling 7 Decline in cost per MB of mobile data, 2009 – 2014 (Informa TM)
Mobile Challenges 8
Mobile Challenges 9
Mobile Challenges 10
Fixed Challenges Fixed voice and data revenues are in decline Despite massive data growth Increasing use of real-time or time-sensitive applications has created demand for QoS Initially in specific segments such as gaming Likely to spread Available bandwidth restricted Expectations for fair delivery over xDSL is growing Service providers need to address consistent, not peak rates to achieve realistic QoE Policy is emerging as a key area Policies require QoS reporting, management and enforcement solutions 11
Fixed Challenges 12
Fixed Challenges 13
The Key Problems How can service providers and systems integrators ensure QoS at the edge of the network? Multiple competing applications Different QoS requirements Different user QoE expectations Service providers need a means to differentiate for competitive advantage based on network performance Fair resource allocation for all? Guaranteed performance? Monetise QoS for enterprises and consumers? Reduce OPEX from solving QoS problems? Ensure profitable SLAs? 14
Opportunity QoS is now demanded by consumer and enterprise users Expected QoS is an asset Emerging willingness to pay for differentiated service quality Service Providers can differentiate through QoS / QoE Subscriber retention Subscriber acquisition Manage CAPEX efficiently Avoid over-provisioning Monetise policy driven QoS Up-sell premium quality QoS has value Ensure reliable delivery of real-time applications How? 15
The Solution: GoS Guarantee of Service The most advanced QoS solution available The only way to ensure the predictable delivery of true QoE for real-time services over changing end-to-end networks Guarantee the performance of revenue-generating services and applications Multiple critical real-time and non-real-time services Voice and Video work properly together over congested links The only truly portable QoS monitoring and enforcement solution Deliver real-time, parallel services, reliably and efficiently Even in congested networks Achieve 100% bandwidth utilisation Prioritised real-time traffic plus best effort delivery 16
Overview 17
Overview GoS is licensable software Embedded into access devices or any service demarcation device Manages packet traffic flows at the true edge of the network Towards different connected interfaces Enables “throttling” Plug and Play customer configurations No complex preparation Automatic updates (based on real usage) Deliver real-time statistics for monitoring and diagnostics QoS and Bandwidth Usage Reporting and Alarming Measure, Manage & Enforce QoS and Policies At network boundary 18
Guarantee of Service “GoS” The most advanced QoS solution available QoE for multiple revenue-generating real-time & non-real-time services All applications receive consistent QoS determined by service provider Even during maximum congestion Independent control over loss and delay Automatic customer configurations Dynamic re-configuration based on session setup/teardown Efficient Fills the link 100% while guaranteeing 90% for quality traffic Meet QoS requirements without need to overprovision or reserve bandwidth Control network congestion from source Deliver real-time statistics for monitoring and diagnostics QoS and Bandwidth Usage 19
GoS Quality Model GoS organises traffic into Quality Groups Depending on classification rules Each Quality Group has a bandwidth allocation This can be strictly enforced (excess traffic is dropped) Or it can be a guaranteed rate (excess traffic is forwarded if capacity is available)  The sum of the Quality Group bandwidths can be up to 90% of the link rate Unassigned and unused bandwidth is used for Best Effort traffic Each Quality Group is assigned to a GoS Class Loss and delay are prioritised independently (three levels of each) Decouples different types of priority for e.g. Voice and control This determines the worst-case loss and delay experienced during congestion 20
What GoS Does 21
Deployment Options 22
Use Cases Unified Communications, Collaboration and VoIP Services Video Services Connected Home Monitoring and QA 23
Use Cases: UC, Collaboration and VoIP Profitably deliver real time, business communications services Media Collaboration Tools Unified Communications Audio / Video Desktop Conferencing Improve voice quality and enterprise VoIP services with managed QoS Deploy GoS in enterprise access gateways Multi Service Access Gateway Fair allocation of bandwidth based on real-time application requirements Monitoring, measurement and enforcement capabilities Leverage existing network without costly over-provisioning 24
Use Cases: Video Services QoS software to support rapid growth in video conferencing applications To the desktop Consistent user experience  Reduced OPEX Solve latency issues to ensure service success Deploy GoS in enterprise access gateways Multi Service Access Gateway Fair allocation of bandwidth based on real-time application requirements Monitoring, measurement and enforcement capabilities Leverage existing network without costly over-provisioning 25
Use Cases: Connected Home QoS solution to deliver QoE for consumer applications Gaming, P2P, Over The Top Video Services, IPTV Deliver consistent low latency and ping time Overcome lag problems for real-time applications Fair allocation of bandwidth based on real-time application requirements Monitoring, measurement and enforcement capabilities Implement and enforce priority services Premium packages for niche markets Gamers New revenue opportunities Deploy GoS in consumer Connected Services Gateways Service all broadband applications equitably 26
Use Cases: Monitoring and QA QoS and Bandwidth Usage at point of service demarcation Reporting and Alarming WAN link rate LAN connectivity & diagnostics Application identification Real-time and passive  Diagnostics for fault resolution SLA management Plug and play QoS configuration with dynamic updates Identify encrypted traffic GoS Framework solution available for managing access to an entire network 27
Why is This Unique? 28
Why Is This Unique? Optimised QoS for multiple classes of traffic Independent control of: Throughput Loss Delay 100% utilisation of available bandwidth Application awareness Layer 7 application identification The only truly portable QoS monitoring and enforcement agent Identify encrypted traffic Deliver more services and applications with maximum quality across the same bandwidth 29
Key Benefits Reduce overprovisioning Save CAPEX Reduce OPEX Simplified provisioning and reduced support costs Assure and protect revenue generating services Ensure delivery of real-time applications with appropriate QoS Reduce churn rates Reduce net subscriber addition cost 30
Key Benefits Compatible with any existing network and service infrastructure NGN IMS No additional network elements Upsell measurable SLAs QoS enforcement and monitoring	 At the point of service demarcation Predictability Ensure consistent application performance Helps optimises network planning 31
Key Features Plug and Play customer configurations No complex preparation Automatic updates (based on real usage) Deliver real-time statistics for monitoring and diagnostics QoS and Bandwidth Usage Reporting and Alarming Software based solution Consistent low latency and ping time for gaming applications Advanced monitoring capabilities for SME and access devices 32
Key Features Portable across any CPE device Interoperable with common network technologies Nine quality classes for prioritised traffic Up to bandwidth partitions per class Reuse of unclaimed bandwidth Separate control of loss and delay priority Eliminate costly over-provisioning 33
Who We Are GoS Networks is privately held HQ, Cork, Ireland UK & US and Asian offices Backed by International Investment and Underwriting Dermot Desmond Padraig Harrington Highly experienced management team John Power, CEO Charles Twist, CTO Paul Dawson, CFO Adam O’Hare, VP Business Development 34
How Can We Help You? 35

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How to guarantee QoS

  • 1. GoS: Guarantee of Service Introduction 1
  • 2. Agenda Challenges The Key Problems Opportunity Solution Overview Use Cases Why is This Unique? Key Benefits Key Features Who We Are How Can We Help You? 2
  • 3. Challenges Across all segments, IP traffic is growing dramatically Outpacing revenue growth Investment in bandwidth capacity is inevitable But CAPEX intensive and never-ending Efficient use of bandwidth CAPEX demands of infinite bandwidth investment OPEX for delivering services Growth in real-time or near real-time applications Customer expectations rising Growth in data traffic disrupts expected QoS Especially with real-time applications 3
  • 4. Challenges Demand for Quality of Service and Quality of Experience is growing Consumer Enterprise Operators and service providers need to monitor and enforce policies End to end QoS Differentiated services and price plans Policy as a revenue generator There is a need to monitor, measure and enforce QoS to ensure appropriate QoE for all users 4
  • 6. Revenue Decline in All Segments 6
  • 7. Mobile Challenges Bandwidth pressure Congestion Fair delivery Application performance Revenue pressure Mobile voice revenue to peak in 2010 9.6% decline by 2014 from $580 billion (ABI Research) Mobile data prices falling 7 Decline in cost per MB of mobile data, 2009 – 2014 (Informa TM)
  • 11. Fixed Challenges Fixed voice and data revenues are in decline Despite massive data growth Increasing use of real-time or time-sensitive applications has created demand for QoS Initially in specific segments such as gaming Likely to spread Available bandwidth restricted Expectations for fair delivery over xDSL is growing Service providers need to address consistent, not peak rates to achieve realistic QoE Policy is emerging as a key area Policies require QoS reporting, management and enforcement solutions 11
  • 14. The Key Problems How can service providers and systems integrators ensure QoS at the edge of the network? Multiple competing applications Different QoS requirements Different user QoE expectations Service providers need a means to differentiate for competitive advantage based on network performance Fair resource allocation for all? Guaranteed performance? Monetise QoS for enterprises and consumers? Reduce OPEX from solving QoS problems? Ensure profitable SLAs? 14
  • 15. Opportunity QoS is now demanded by consumer and enterprise users Expected QoS is an asset Emerging willingness to pay for differentiated service quality Service Providers can differentiate through QoS / QoE Subscriber retention Subscriber acquisition Manage CAPEX efficiently Avoid over-provisioning Monetise policy driven QoS Up-sell premium quality QoS has value Ensure reliable delivery of real-time applications How? 15
  • 16. The Solution: GoS Guarantee of Service The most advanced QoS solution available The only way to ensure the predictable delivery of true QoE for real-time services over changing end-to-end networks Guarantee the performance of revenue-generating services and applications Multiple critical real-time and non-real-time services Voice and Video work properly together over congested links The only truly portable QoS monitoring and enforcement solution Deliver real-time, parallel services, reliably and efficiently Even in congested networks Achieve 100% bandwidth utilisation Prioritised real-time traffic plus best effort delivery 16
  • 18. Overview GoS is licensable software Embedded into access devices or any service demarcation device Manages packet traffic flows at the true edge of the network Towards different connected interfaces Enables “throttling” Plug and Play customer configurations No complex preparation Automatic updates (based on real usage) Deliver real-time statistics for monitoring and diagnostics QoS and Bandwidth Usage Reporting and Alarming Measure, Manage & Enforce QoS and Policies At network boundary 18
  • 19. Guarantee of Service “GoS” The most advanced QoS solution available QoE for multiple revenue-generating real-time & non-real-time services All applications receive consistent QoS determined by service provider Even during maximum congestion Independent control over loss and delay Automatic customer configurations Dynamic re-configuration based on session setup/teardown Efficient Fills the link 100% while guaranteeing 90% for quality traffic Meet QoS requirements without need to overprovision or reserve bandwidth Control network congestion from source Deliver real-time statistics for monitoring and diagnostics QoS and Bandwidth Usage 19
  • 20. GoS Quality Model GoS organises traffic into Quality Groups Depending on classification rules Each Quality Group has a bandwidth allocation This can be strictly enforced (excess traffic is dropped) Or it can be a guaranteed rate (excess traffic is forwarded if capacity is available) The sum of the Quality Group bandwidths can be up to 90% of the link rate Unassigned and unused bandwidth is used for Best Effort traffic Each Quality Group is assigned to a GoS Class Loss and delay are prioritised independently (three levels of each) Decouples different types of priority for e.g. Voice and control This determines the worst-case loss and delay experienced during congestion 20
  • 23. Use Cases Unified Communications, Collaboration and VoIP Services Video Services Connected Home Monitoring and QA 23
  • 24. Use Cases: UC, Collaboration and VoIP Profitably deliver real time, business communications services Media Collaboration Tools Unified Communications Audio / Video Desktop Conferencing Improve voice quality and enterprise VoIP services with managed QoS Deploy GoS in enterprise access gateways Multi Service Access Gateway Fair allocation of bandwidth based on real-time application requirements Monitoring, measurement and enforcement capabilities Leverage existing network without costly over-provisioning 24
  • 25. Use Cases: Video Services QoS software to support rapid growth in video conferencing applications To the desktop Consistent user experience Reduced OPEX Solve latency issues to ensure service success Deploy GoS in enterprise access gateways Multi Service Access Gateway Fair allocation of bandwidth based on real-time application requirements Monitoring, measurement and enforcement capabilities Leverage existing network without costly over-provisioning 25
  • 26. Use Cases: Connected Home QoS solution to deliver QoE for consumer applications Gaming, P2P, Over The Top Video Services, IPTV Deliver consistent low latency and ping time Overcome lag problems for real-time applications Fair allocation of bandwidth based on real-time application requirements Monitoring, measurement and enforcement capabilities Implement and enforce priority services Premium packages for niche markets Gamers New revenue opportunities Deploy GoS in consumer Connected Services Gateways Service all broadband applications equitably 26
  • 27. Use Cases: Monitoring and QA QoS and Bandwidth Usage at point of service demarcation Reporting and Alarming WAN link rate LAN connectivity & diagnostics Application identification Real-time and passive Diagnostics for fault resolution SLA management Plug and play QoS configuration with dynamic updates Identify encrypted traffic GoS Framework solution available for managing access to an entire network 27
  • 28. Why is This Unique? 28
  • 29. Why Is This Unique? Optimised QoS for multiple classes of traffic Independent control of: Throughput Loss Delay 100% utilisation of available bandwidth Application awareness Layer 7 application identification The only truly portable QoS monitoring and enforcement agent Identify encrypted traffic Deliver more services and applications with maximum quality across the same bandwidth 29
  • 30. Key Benefits Reduce overprovisioning Save CAPEX Reduce OPEX Simplified provisioning and reduced support costs Assure and protect revenue generating services Ensure delivery of real-time applications with appropriate QoS Reduce churn rates Reduce net subscriber addition cost 30
  • 31. Key Benefits Compatible with any existing network and service infrastructure NGN IMS No additional network elements Upsell measurable SLAs QoS enforcement and monitoring At the point of service demarcation Predictability Ensure consistent application performance Helps optimises network planning 31
  • 32. Key Features Plug and Play customer configurations No complex preparation Automatic updates (based on real usage) Deliver real-time statistics for monitoring and diagnostics QoS and Bandwidth Usage Reporting and Alarming Software based solution Consistent low latency and ping time for gaming applications Advanced monitoring capabilities for SME and access devices 32
  • 33. Key Features Portable across any CPE device Interoperable with common network technologies Nine quality classes for prioritised traffic Up to bandwidth partitions per class Reuse of unclaimed bandwidth Separate control of loss and delay priority Eliminate costly over-provisioning 33
  • 34. Who We Are GoS Networks is privately held HQ, Cork, Ireland UK & US and Asian offices Backed by International Investment and Underwriting Dermot Desmond Padraig Harrington Highly experienced management team John Power, CEO Charles Twist, CTO Paul Dawson, CFO Adam O’Hare, VP Business Development 34
  • 35. How Can We Help You? 35

Editor's Notes

  1. Depending on available time, slides 7, 9, 10, 12 and 13 can be omitted.
  2. Where is revenue growth going to come from? With both voice AND data revenues declining or static, value needs to be obtained from somewhere. This could mean that differential pricing for data becomes common, but it can also drive OPEX savings by ensuring that existing resources are used more efficiently.
  3. Mobile video will increase many times faster than revenue. Not all of this is real time, but there will also be growth in real time mobile video services. How can these be delivered successfully, given the overall growth of data / video traffic?
  4. Although this comes from the UK, the position is likely to be similar in most countries that have widespread 3G / HSPX adoption. When LTE is considered, the situation is likely to worsen.
  5. Competitive advantages? As per the AT&T statement.
  6. There appears to be a willingness to pay for differentiated / tiered levels by certain parts of the customer base. Vodafone, AT&T already claim to have customers on this. Future-proofing is another factor (otherwise just continually throwing more more bandwidth instead of making the existing structure more efficient). Controlling it at source. Scalable option across existing customer base.
  7. There is apparently value in its predictability – especially in terms of network planning. It is compatible with any existing network. It controls at source. Does not require another “box” in the network.
  8. Simple to integrate….GoS does not require a new network element, it can be integrated into existing solutions and network architectures.
  9. The traffic / policy control aspect delivers prioritisation which can include “throttling” (potentially important for a number of potential customers)
  10. The ‘automatic’ part is referencing VoiceQoS: we haven’t got a clear policy as to whether we regard this as part of ‘GoS’ or not.
  11. This should be entitled ‘What GoS Does’ – it is in no sense an explanation of how it works!!
  12. Not sure what the icons are doing here!Don’t think the title “Use Cases” is correct as the following Use Case slides are applications. This slide is more about physical deployment options?
  13. I would suggest putting the title: “Use Cases: UC, Collaboration & VoIP” and bring all the sub-bullet points in one space
  14. I would suggest putting the title: “Use Cases: Video Services” and bring all the sub-bullet points in one space
  15. As per previous slides
  16. At this point we could make a reference to our GoS Framework solution