What's the hardest part about bringing in new software? Getting people at your company to actually use it. Join Greg Warner, a veteran of many successful launches, to learn about his time-honed five simple strategies that will make your Jira Service Desk implementation an overwhelming success. You'll learn how to provide project sponsors with an immediate return on investment, ensure you are delivering the highest value services first and open yourself to act on valuable customer feedback. Leave the session feeling ready to lead your business on an exciting new path for the role of IT.