Sharing the Vision: 5 Employee Engagement Strategies from Glassdoor Best Places to Work Winners

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Click to edit Master title styleClick to edit Master title style 5 Employee Engagement Strategies From Best Places to Work Winners

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Webinar Tips for Attendees • You can connect to audio using your computer’s microphone and speakers. • Or, you may select “Use Telephone” after joining the Webinar. • All lines will be muted to avoid background noise. • You can ask questions at any time by typing them into the Questions Pane.

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Lisa Holden Employer Engagement Manager at Glassdoor Lisa.Holden@Glassdoor.com Featured Speaker

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Happier, more content employees do better work and increase productivity at your organization. Why Employee Engagement Matters

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Opower Response Dec 8, 2014 – Employer Brand Manager Thanks for the review and diving into our company culture. It’s nice to hear you are feeling this way – and you are right about the conference rooms! Good thing we’re heading to a much larger office space in May. Less 69% Why Employee Engagement Matters of Glassdoor members agree their perception of a company improves after seeing an employer respond to a review

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor 5 Employment Engagement Strategies

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Strategy #1 Share the Vision

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Strategy #1: Share the Vision of highly engaged employees believe they can positively impact the quality of their organization’s products, compared with only 31% of the disengaged 84%

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Case Study: CARFAX Ensures that every contributor at the company shares in the company’s overall vision #34 on Glassdoor’s 2015 Best Small and Medium Companies to Work for List

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Case Study: CARFAX CARFAX boasts a group of highly trained players, all with clear roles and responsibilities #34 on Glassdoor’s 2015 Best Small and Medium Companies to Work for List

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Action Plan Company-Wide Huddles Include: CEO Q&A Company Success Metrics Roadmap to Getting There

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor say that it’s important to work for a company that embraces transparency 96%of job seekers

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Strategy #2 Solicit Feedback

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Strategy #2: Solicit Feedback 68%of consumers trust reviews more when they see both good and bad reviews

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Case Study: Intacct Leverages employee feedback to help them refine this strategy as they continue to grow #4 on Glassdoor’s 2015 Best Small and Medium Companies to Work for List

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Action Plan Let Voices Be Heard

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Checklist for Encouraging Employee Feedback Get recruiters to include a “Check us out on Glassdoor!” badge with their email signatures Ask new hires to submit reviews after their onboarding Send company-wide emails encouraging employees to offer feedback Place signs and stickers around the office, encouraging employees to “let their voice be heard” Communicate during team meetings that you would like to hear from employees

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Strategy #3 Listen to Employees

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Strategy #3: Listen to Employees of Best Place to Work winning companies use Glassdoor reviews to keep a real-time pulse on their company’s culture 86%

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Case Study: Zerve Proud that their employee reviews come from every team and every level of experience within the company #37 on Glassdoor’s 2015 Best Small and Medium Companies to Work for List

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Action Plan Identify Key Trends Based on Employee Feedback

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Glassdoor Insights for Quick Assessment

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Strategy #4 Respond to Feedback

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Strategy #4: Respond to Feedback of Best Places to Work winning companies said that they respond to reviews on Glassdoor. 55%

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Case Study: Opower On average, Opower responds to more than 90% of reviews, both negative and positive #25 on Glassdoor’s 2015 Best Small and Medium Companies to Work for List

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Action Plan: Embrace. Share. Summarize. 1 2 3 Embrace Transparency Share What Makes You Unique Get Executive Support 3 Steps to Make Your Company Stronger:

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Strategy #5: Invest in Employees increase profits by $2,400 per employee, per year Increasing employee engagement investments by 10% can

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Case Study: MediaMath Invests much time and resources into onboarding and training programs to meet the needs of a growing global employee base #12 on Glassdoor’s 2015 Best Small and Medium Companies to Work for List

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Action Plan: Promote From Within 202% Companies with engaged employees, outperform those without engage employees by

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor 3 Ways to Invest in Your Employees 1 2 3 Promote From Within Give Out Company Stock to Employees Invest in Onboarding and Training Programs

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor How Are Best Place to Work Winners Selected? Using employee feedback of course! Combined with Glassdoor’s proprietary algorithm that looks at: 1 2 3 Quality of Reviews Quantity of Reviews Consistency of Reviews

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