SlideShare uma empresa Scribd logo
1 de 1
Baixar para ler offline
Winning back strategy for customer.

Mais conteúdo relacionado

Mais de Cloudcherry

5 Things That Can Sabotage Your VoC Program
5 Things That Can Sabotage Your VoC Program5 Things That Can Sabotage Your VoC Program
5 Things That Can Sabotage Your VoC ProgramCloudcherry
 
Your Guide to ACE Retail Customer Experience
Your Guide to ACE Retail Customer ExperienceYour Guide to ACE Retail Customer Experience
Your Guide to ACE Retail Customer ExperienceCloudcherry
 
Maximizing returns from your Customer Experience program
Maximizing returns from your Customer Experience programMaximizing returns from your Customer Experience program
Maximizing returns from your Customer Experience programCloudcherry
 
Brand Building in the Customer Experience world!
Brand Building in the Customer Experience world!Brand Building in the Customer Experience world!
Brand Building in the Customer Experience world!Cloudcherry
 
How does NPS impact Banking and Financial Services?
How does NPS impact Banking and Financial Services?How does NPS impact Banking and Financial Services?
How does NPS impact Banking and Financial Services?Cloudcherry
 
HOW RECEPTIVE ARE YOU OF CUSTOMER COMPLAINTS? [INFOGRAPHIC]
HOW RECEPTIVE ARE YOU OF CUSTOMER COMPLAINTS? [INFOGRAPHIC]HOW RECEPTIVE ARE YOU OF CUSTOMER COMPLAINTS? [INFOGRAPHIC]
HOW RECEPTIVE ARE YOU OF CUSTOMER COMPLAINTS? [INFOGRAPHIC]Cloudcherry
 
Cult Brands Vs. Also RANS
Cult Brands Vs. Also RANSCult Brands Vs. Also RANS
Cult Brands Vs. Also RANSCloudcherry
 
The Do's and Don'ts of Customer Experience
The Do's and Don'ts of Customer Experience The Do's and Don'ts of Customer Experience
The Do's and Don'ts of Customer Experience Cloudcherry
 
Hollywood Quotes that stress the importance of Customer Feedback
Hollywood Quotes that stress the importance of Customer FeedbackHollywood Quotes that stress the importance of Customer Feedback
Hollywood Quotes that stress the importance of Customer FeedbackCloudcherry
 
11 Quotes to inspire your Customer Experience Strategy
11 Quotes to inspire your Customer Experience Strategy11 Quotes to inspire your Customer Experience Strategy
11 Quotes to inspire your Customer Experience StrategyCloudcherry
 
Driving Organizational change using Voice of the Customer - Part 1
Driving Organizational change using Voice of the Customer - Part 1Driving Organizational change using Voice of the Customer - Part 1
Driving Organizational change using Voice of the Customer - Part 1Cloudcherry
 
Customer Delight Series
Customer Delight SeriesCustomer Delight Series
Customer Delight SeriesCloudcherry
 
Getting Customer Experience Management Right
Getting Customer Experience Management RightGetting Customer Experience Management Right
Getting Customer Experience Management RightCloudcherry
 

Mais de Cloudcherry (16)

5 Things That Can Sabotage Your VoC Program
5 Things That Can Sabotage Your VoC Program5 Things That Can Sabotage Your VoC Program
5 Things That Can Sabotage Your VoC Program
 
Your Guide to ACE Retail Customer Experience
Your Guide to ACE Retail Customer ExperienceYour Guide to ACE Retail Customer Experience
Your Guide to ACE Retail Customer Experience
 
Maximizing returns from your Customer Experience program
Maximizing returns from your Customer Experience programMaximizing returns from your Customer Experience program
Maximizing returns from your Customer Experience program
 
Brand Building in the Customer Experience world!
Brand Building in the Customer Experience world!Brand Building in the Customer Experience world!
Brand Building in the Customer Experience world!
 
How does NPS impact Banking and Financial Services?
How does NPS impact Banking and Financial Services?How does NPS impact Banking and Financial Services?
How does NPS impact Banking and Financial Services?
 
HOW RECEPTIVE ARE YOU OF CUSTOMER COMPLAINTS? [INFOGRAPHIC]
HOW RECEPTIVE ARE YOU OF CUSTOMER COMPLAINTS? [INFOGRAPHIC]HOW RECEPTIVE ARE YOU OF CUSTOMER COMPLAINTS? [INFOGRAPHIC]
HOW RECEPTIVE ARE YOU OF CUSTOMER COMPLAINTS? [INFOGRAPHIC]
 
Voice of customer
Voice of customerVoice of customer
Voice of customer
 
Cult Brands Vs. Also RANS
Cult Brands Vs. Also RANSCult Brands Vs. Also RANS
Cult Brands Vs. Also RANS
 
Benefits of CEM
Benefits of CEMBenefits of CEM
Benefits of CEM
 
The Do's and Don'ts of Customer Experience
The Do's and Don'ts of Customer Experience The Do's and Don'ts of Customer Experience
The Do's and Don'ts of Customer Experience
 
Hollywood Quotes that stress the importance of Customer Feedback
Hollywood Quotes that stress the importance of Customer FeedbackHollywood Quotes that stress the importance of Customer Feedback
Hollywood Quotes that stress the importance of Customer Feedback
 
11 Quotes to inspire your Customer Experience Strategy
11 Quotes to inspire your Customer Experience Strategy11 Quotes to inspire your Customer Experience Strategy
11 Quotes to inspire your Customer Experience Strategy
 
Driving Organizational change using Voice of the Customer - Part 1
Driving Organizational change using Voice of the Customer - Part 1Driving Organizational change using Voice of the Customer - Part 1
Driving Organizational change using Voice of the Customer - Part 1
 
Yercaaud Trip!
Yercaaud Trip!Yercaaud Trip!
Yercaaud Trip!
 
Customer Delight Series
Customer Delight SeriesCustomer Delight Series
Customer Delight Series
 
Getting Customer Experience Management Right
Getting Customer Experience Management RightGetting Customer Experience Management Right
Getting Customer Experience Management Right
 

Último

Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756dollysharma2066
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityEric T. Tung
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756dollysharma2066
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfAmzadHosen3
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 

Último (20)

Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...