NYC MuleSoft Meetup 2019 Q1- APIs in action

March 28, 2019: APIs in Action
NYC MuleSoft Meetup Group

All contents © MuleSoft Inc.
Agenda
2
• Logistics
• Leaders Intro
• The CRM API
• MuleSoft Technical Presentation - presented by Amit Jha
• Mulesoft Panel Discussion
• Announcements & Giveaways!
• Networking over Wine
#MuleSoftMeetup

• Share:
– Tweet your pictures with the hashtag #MuleSoftMeetup
Logistics
3#MuleSoftMeetup

I am a leader of solutions & product development and architecture
teams. With a hands-on approach to today's business challenges, I
am a proven thought leader in capabilities of various technologies
related to CRM, business process, and mobile solutions.
A bender of products and tools to spark innovation. As a Technical
Architect at Silverline, I bring over 15 years of experience in the
consulting, technical design and implementation of enterprise CRM
solutions for financial services, healthcare, and complex
manufacturing clients.
About Gean...
Gean Martinez
Director, Data Technology & Strategy
4
https://www.linkedin.com/in/geanmartinez/
@gino_martino
#MuleSoftMeetup

Experienced business professional with over 18 years of global
experience with an extensive expertise in Customer Success, Account
Management, Product Management, and Solutions Architecture.
I am passionate about creating a community to bring techies and
geeks together to share and collaborate. I am at the Advisory board of
DesignThinking @Rutgers Innovation Center. I also run couple of
non-profits to promote community support.
About Suyog...
Suyog Gandhi
Customer Success Director
5
https://www.linkedin.com/in/ssuyog/
@ssuyog
#MuleSoftMeetup

CRM
7
CRM
What is it?
Customer relationship management (CRM) is a technology for managing all your company’s
relationships and interactions with customers and potential customers. The goal is simple:
Improve business relationships. A CRM system helps companies stay connected to
customers, streamline processes, and improve profitability.
#MuleSoftMeetup

CRM Domains
8
Leads Contacts Accounts Activities
Company Prospect
Contact Source
Demographics Status
Preferences Type
Profile Status
Categorization Tier
Meetings Calls
Events Tasks
Contact to Contact Campaigns Cases Opps
#MuleSoftMeetup

CRM Domains
9#MuleSoftMeetup

CRM API In Action
10
TestBuildDesign Monitor
CRM API In Action - SDLC
● Work with
RAML
● Fragments
● Mock Service
● Exchange
● Implement
● Unit Test
● Deploy
● Exchange
● Postman
● Sandbox
● Gauge Usage
● View Metrics
#MuleSoftMeetup

/{contacts}/{ID}/activities/
GET
PUT
POST
/contacts/{ID}/activities/{ID}
GET
PUT
CRM API Specs - Design
11
Leads Contacts Accounts Activities
/leads/
GET
PUT
POST
/leads/{ID}
GET
PUT
/contacts/
GET
PUT
POST
/contacts/{ID}
GET
PUT
/accounts/
GET
PUT
POST
/accounts/{ID}
GET
PUT
#MuleSoftMeetup

CRM API Flows - Build
13
Two Options:
● Manual
● API Kit
#MuleSoftMeetup

CRM API - Testing
15
Features
● Environment
● Collection
● Requests
● Tests
#MuleSoftMeetup

CRM APIs - Monitoring
17
Message
Count
CPU Memory Logs
Store
Usage
Queues
Usage
Schedules Settings
#MuleSoftMeetup

Presented by Amit Jha
MuleSoft - Visualizer in Action

All contents © MuleSoft Inc. 19
Amit Jha
Solution Architect
I'm have 13 years experience working with the various Integration
platforms and Mulesoft. Currently working as Solution Architect
focused on deliver high quality applications. Passionate for
technology, always looking for new technologies to use, test and
share.
https://www.linkedin.com/in/jhaamitkr/
https://mulesoft.com
#MuleMeetup

Suyog Gandhi, Victor Bonillo, Gean
Martinez, Amit Jha
MuleSoft Panel Discussion
Questions?

Suyog Gandhi
Announcements &
Giveaways

Trivia
22
3 Questions - 3 Winners
A free class AND a free exam voucher
#MuleSoftMeetup

Raffle Drawing
23
1 Random Winner will get
A free class AND a free exam voucher
+
SWAG
#MuleSoftMeetup

But wait there’s more...Drumroll Please….
24#MuleSoftMeetup

Atlanta
May 14 - 15, 2019
San Francisco
June 25 - 26, 2019
Sydney
September 3 - 4, 2019
Chicago
September 11 - 12, 2019
New York
September 17 - 18, 2019
London
October 9 - 10, 2019
Registration Fees: $495
code for FREE registration for TODAY: suyo-csm19cn
http://connect.mulesoft.com
#MuleSoftMeetup

What’s Next?
26
• Share:
– Invite your network to join: https://meetups.mulesoft.com/new-york/
• Feedback:
– Contact your organizers to suggest topics
• Gean Martinez gean.martinez@silverlinecrm.com
• Suyog Gandhi suyog.gandhi@mulesoft.com
– Contact MuleSoft at meetup@mulesoft.com for ways to improve the program
• Our next meetup:
– Date: Q2 2019
– Location: NYC!
– Topic: TBD
#MuleSoftMeetup

Networking over wine
Introduce yourself to your neighbors!

Before you install
29#MuleMeetup
● Contact MuleSoft support/CSM to know if your Org has access to Anypoint
Monitoring
● Outbound connections are made to the following endpoints:
○ US Control Plane
§arm-auth-proxy.prod.cloudhub.io:443
§dias-ingestor-nginx.prod.cloudhub.io:5044
•Required Permission
oTo use Anypoint Monitoring, you need this permission:
● Anypoint Monitoring User

Supported Systems
30#MuleMeetup

NYC MuleSoft Meetup 2019 Q1- APIs in action

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