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Journal of Payments Strategy & Systems Volume 14 Number 2
Page 128
Open banking: The rise of the cloud platform
Received (in revised form): 31st March, 2020
Gary S.D. Farrow
Director, Triari Consulting, UK
Gary Farrow is Director of Triari Consulting, a
consultancy specialising in regulatory techni-
cal consulting and a provider of IT architecture
services for the financial sector. Gary has broad
experience across multiple financial services
domains, specialising in payments systems
architecture and cash/liquidity management.
His work on payments systems architecture has
been published widely. His professional qualifi-
cations include Fellow IET, Chartered Engineer
and Open Group Master Certified Architect and
TOGAF Certification. Gary is a member of the
IT Architecture Certification Board for the Open
Group. He holds BSc and PhD degrees from
Manchester University and is an alumnus of
Warwick Business School.
Abstract
This paper explores how traditional banking
system architectures will be affected by the emer-
gence of open banking. Platform models for open
banking are proposed that accommodate both sup-
ply and demand-side solutions. On the demand
side, the network effects of open banking platforms
and their limitations are discussed. Using a feed-
back model of platform behaviour, it is suggested
that the long-term success of open banking can be
directly coupled to the emergence of such platforms
and their regulatory scope.To inform the architec-
tures to support open banking, the unique trans-
actional characteristics of open banking solutions
are determined. The essential role of cloud tech-
nologies in meeting these characteristics and hence
the propensity for their use in the implementation
of open banking platforms is illustrated. Specific
types of open banking platforms are then described
in terms of their essential architectural components
and collaborations.The benefits to account servic-
ing payment service providers and to third-party
providers in adopting such open banking platforms
are highlighted.
Keywords: PSD2, open banking, cloud
platform, FinTech, banking architecture,
BaaS
INTRODUCTION
The introduction of new financial market
regulation, notably the revised Payments
Services Directive1
(PSD2), has forced
banks to open up payment-related banking
services to third-party providers (TPPs).
The regulation is considered an important
enabler for the creation of new and innova-
tive customer propositions. Consequently,
this sees the introduction of competing
services into the banking and payment ser-
vices market. PSD2 is perhaps recognised
as a trigger for the wider concept of ‘open
banking’ in which a rich variety of banking
services are offered by banks and consumed
by a mix of TPPs, business partners and
industry bodies.
While the ideas in this paper apply to the
wider concept of open banking, the paper
uses examples and terminology from PSD2
to illustrate the key points.
Open banking has led to a corresponding
rise in financial technology organisations
(ie FinTechs). Indeed, information pertain-
ing to the take-up of open banking services
confirms that 94 per cent of FinTechs
view open banking as a major area of
opportunity.2
PSD2 mandates banks (account servic-
ing payment service providers [ASPSPs]
in PSD2 nomenclature) to provide access
Journal of Payments Strategy &
Systems
Vol.14,No.2 2020,pp.128–146
© Henry Stewart Publications,
1750-1806
Triari Consulting Ltd,
30 Clothorn Road, Didsbury,
Manchester,
M20 6BP,
UK
Tel:+44 (0)161 445 6508;
E-mail: gary.farrow@triari.
co.uk
Gary Farrow
Farrow
Page 129
to payment accounts to licensed TPPs.
Three core tranches of payment services are
required to conform to the directive:
●● account information: providing a variety of
information relating to a customer’s pay-
ment accounts, including balances, standing
orders and direct debit information;
●● account transaction history: providing the
sequence of payment account transactions
over an arbitrary specified period; and
●● payment initiation: providing the capability
to submit payments orders to an ASPSP
— this capability includes for the ASPSP
to send, upon request, an immediate yes/
no confirmation to theTPP on whether or
not there are funds available.
In the new economic model enabled by
the regulation, ASPSPs constitute the
supply-side participants. FinTechs, in the
guise of account information service provid-
ers (AISPs) and payment initiation services
providers (PISPs), use these services and
these market actors form the demand-side
participants, providing new propositions to
meet customer demand. The new market
dynamics give rise to the requirement for IT
solutions that are derived from a combina-
tion of both traditional banking services and
new FinTech services, creating a broader
‘banking marketplace’.
This poses an interesting question
regarding what constitutes the optimal IT
architectures to support these marketplace
solutions.
To answer this question, this paper
explores how traditional banking system
architectures are impacted in order to sup-
port new customer propositions, enabled
by the regulation and provided by the Fin-
Techs. In this respect, a ‘platform’ model for
open banking services in the style of say,
Uber, Amazon and Spotify is presented.
This model is used to provide a high-level
analysis of open banking and the extent of
the market growth that may be achieved.
OPEN BANKING AS A PLATFORM
Platform overview
In brief, a platform is a business based
on enabling value-creating interactions
between external producers and consumers.
The platform provides an open, participa-
tive infrastructure for these interactions and
operates within governance conditions set
for them. The platform’s overarching pur-
pose is to consummate matches among users
and to facilitate the exchange of goods, ser-
vices or social currency, thereby enabling
value creation for all participants.
Platform approach applied to open
banking
Applying this concept to open banking, two
fundamental platform types are identified:
●● platforms provided by the FinTech TPPs
and used by payment service users (PSUs);
and
●● technical service provider (TSP) platforms
that are offered by unregulated entities and
that provide an outsourced technical ser-
vice to either of the ASPSPs or the FinTech
TPPs
Third-party provider platforms
In the context of PSD2, TPP platforms
match users in the form of PSUs to their
payment accounts provided by ASPSPs and
make use of the essential payment use cases.
TPP platforms are modelled as business to
consumer platforms and their interactions are
shown in Figure 1. The services and associ-
ated value units can be summarised as follows:
●● product comparison:
–– recommendation on new financial
products
–– ability to initiate product switches
●● money manager:
–– alerts on pending transactions and
balances
Open banking: The rise of the cloud platform
Page 130
–– avoidance of fees and charges
–– ability to sweep money
●● neo bank:
–– niche banking services not available from
commodity banking products
●● contextual payment services:
–– niche payments services
–– loyalty points programmes
In this scenario, it is the AISP and PISPs that
provide the platform, while the platform
user is the PSU. In this respect, potential
network effects are huge given that the pro-
spective user base comprises many millions
of payment accounts holders.
Technical service provider platforms
A technical service provider is a non-
regulated participant in the PSD2 eco­
system. TSPs provide services on behalf of
a regulated entity and provide the necessary
IT components to implement the required
PSD2 services. Standards for PSD2 access
to account services (eg Berlin Group3
) uni-
versally employ application programming
interfaces (APIs), these being the de facto
standard for business-to-business (B2B)
interfaces over the internet. For the purpose
of the present paper, these PSD2 interfaces
are denoted ‘regulatory APIs’. Further, as
the ecosystem expands to accommodate
broader open banking services, there is an
expectation that these additional services
will also be implemented using APIs. TSP
platforms can also accommodate such open
banking services.
Two forms of platforms are identified:
●● supply-side TSP platforms: providing tech-
nical services for an ASPSP, hosting the
regulatory APIs on their behalf; and
●● demand-side TSP platforms: providing tech-
nical services on behalf of the AISP and
PISP participants, consuming the regula-
tory APIs.
TSP platforms are B2B platforms and their
interactions are shown in Figure 2. As such,
network effects are less relevant as the user
base is much smaller, comprising regulated
entities rather than individual account hold-
ers (PSUs). The services and associated value
units can be summarised as follows:
●● Supply-sideTSP — hosts the regulatoryAPIs
on behalf of the ASPSPs:
–– cost savings for ASPSPs through reduced
development effort;
–– reduced operational costs for ASPSPs
due to the economies of scale of theTSP
platform and software as a service (SaaS)
pricing model;
Figure 1: Third-party provider platform
interactions
Open
Banking
PlatformASPSPs
PSU
AISP / PISP
Figure 2: Technical service provider platform
Open Banking
Platform
ASPSPs
PSU
TSP
TPPs
AISP / PISP
Farrow
Page 131
–– increased agility as the TSP can respond
quickly to deploy new APIs.
●● Demand-side TSP — implements IT infra-
structure for TPPs:
–– cost savings for TPPs through reduced
development effort;
–– reduced operation costs due to the econ-
omies of scale of the TSP platform and
SaaS pricing model;
–– reduced barriers to entry due to lower
implementation effort and reduced IT
expertise requirements.
The open banking platform
virtuous cycle
The key characteristic of a platform business
model is that the more users of the platform
there are, the more value is created for the
participants. This is known as the virtuous
cycle and was originally applied by David
Sacks to the Uber platform model.4
In the
Uber virtuous cycle, the key network effect
was identified as geographic coverage, ie the
more drivers participate, the greater the
geographic coverage and the greater value
provided to the riders. An adaptation of this
cycle, applicable to open banking, is now
proposed.
Figure 3 illustrates the suggested key
network effects of a TPP open banking plat-
form. The central hypothesis of the model
is that the value to each of the participants
grows in relation to the growth in account
data. The value growth for each of the par-
ticipant types is summarised as follows.
●● TPP: increased revenue from new innova-
tive products derived from better insights
from the payment account data;
●● ASPSP: increased customer and payment
account volumes from the provision of
new products tailored to open banking
characteristics;
●● PSU: new and innovative services to help
money management and provision of con-
venient access to payment services; and
Figure 3: Open banking virtuous cycle for TPP platforms
More Demand
New and Innovative
Services
Better
Customer
Insights
Increased Consent
for Access to
Accounts
More Account
Data
More Payment
Initiations
Regulatory
Changes
Non Regulatory
Account Access
Greater Account
Scope
Open banking: The rise of the cloud platform
Page 132
●● TSP: benefit proportionally from increased
transaction volumes, assuming a SaaS pric-
ing model.
In this open banking model, account data
are analogous to geographic coverage in
the Uber virtuous cycle. The feedback loop
works as follows:
1.	 Demand is created as FinTechs propose
new open banking propositions based on
customer insights.
2.	 Account data accumulate as PSUs consent
to use open banking propositions.
3.	 PSU demand can eventually act as a cat-
alyst to drive changes in the regulation or
for ASPSPs to voluntarily provide access
to more account types leading to greater
and more diverse data.
4.	Increased consent and widening of
account scope leads to richer and broader
account data and further potential for bet-
ter customer insights.
5.	 Go to 1.
Platform network effect limitations
Platforms such as Uber, Amazon and Spotify
achieve, or have to the potential to achieve,
truly global reach. In the case of TPP open
banking platforms there are factors to con-
sider that limit the network effects of such
platforms.
First, a TPP must consider the regula-
tory jurisdiction. In the absence of a global
regulator, there are network limitations
defined by regulatory scope, which is typi-
cally a jurisdiction based on country. (In the
case of PSD2, while this is a pan-European
directive, this must be translated into law in
each specific country within the EEA and is
thus regulated on a per-country basis by a
national competent authority.) A TPP must
be authorised by the regulator of a specific
EEA member state; however, it is allowed
to passport its licence to other member states
within the EEA. Thus, AISPs and PISPs are,
after passporting, entitled to access accounts
across all EEA member states, meaning
that the potential network effects will still
be considerable. However, a further factor
to consider is that the underlying ASPSP
financial products (the payment accounts)
are relevant only in the domicile of the PSU.
Thus, certain propositions from TTPs will
have relevance within a given member state
only.
Consider first AISP services. While a
TPP open banking platform may, subject to
the relevant authorisations, technically oper-
ate across multiple jurisdictions, logically its
accumulated data, customer insights and
underlying accounts and customer services
are most relevant to a local market and juris-
diction. For example, for a platform making
recommendations for a product switch, it
would only be sensible to make a recom-
mendation for a product based in the same
jurisdiction. Similarly, PSU behaviours may
vary per local market, hence obtaining cus-
tomer insights at the global level may have
limited value.
Consider now PISP services. The scope
of the PSD2 payment initiation service
caters only for the initial payment order
submission. The payment order fulfilment
may be completed by any number of credit
transfer payment schemes, as determined
by the payer’s ASPSP. Global, cross-border
and cross-jurisdiction payments are there-
fore possible for a TPP that is authorised
in the payer’s account domicile. In terms
of service reach, accessibility of the bene-
ficiary account to the TPP is therefore not
the key issue; rather, it is the accessibility of
the payer’s account to the TPP that deter-
mines the reach. Reach of the PISP payment
initiation service is therefore limited by the
TPP’s authorisation; they must be autho-
rised within the jurisdiction of the payer’s
account.
In Europe, PSD2 does enable pan-
European reach for PISP services as TPPs
are allowed access to accounts for all EEA
Farrow
Page 133
countries, subject to passporting rights.
However, the standards employed for pay-
ment initiation represent a practical barrier
to the effective implementation of this. In
the absence of a single, mandated standard
for payment initiation, a PISP is presented
with the technical challenge of implement-
ing multiple standards for access to accounts
to initiate a payment for a given ASPSP. An
inability, or practical limit, to keeping pace
with a multitude of PSD2 standards would
therefore limit the network effects of PISP
services.
Platform approach summary
To summarise, network effects for TPP
PSD2 services are limited by the jurisdic-
tion in which the TPP chooses to operate.
Pan-European reach is made possible, in
principle, by PSD2. Global reach is also
theoretically possible, should a TPP suc-
ceed in achieving authorisations in multiple
jurisdictions outside the EEA. In practice,
however, AISP services are logically deter-
mined by specific, local market factors,
resulting only in country-specific reach
being relevant, irrespective of regulatory
scope or through multiple authorisations
across jurisdictions.
For PISP services, PSD2 has, in theory,
enabled pan-European reach, but this may
in practice be limited by a TPP’s willingness
to implement solutions for the many PSD2
standards that are emerging.
OPEN BANKING ARCHITECTURE
CONSIDERATIONS
The factors that influence the IT architec-
tures of open banking platforms are now
explored.
Open banking usage profile
The difference in usage profiles between
open banking and traditional banking are
first considered.
In general, traditional banking is subject
to highly predictable loads based on:
●● a known customer base for a given ASPSP;
●● online usage patterns that are well under-
stood and predictable; and
●● system processing that is based on periodic
cycles (eg daily processing cycles such as
overnight batch processing, and monthly
processing cycles, such as billing).
It is reasonable to suppose that net transac-
tion volumes will increase substantially as
TPPs develop their propositions and these
gain maturity in the marketplace. This alone
will result in customers interacting with their
bank more frequently, albeit indirectly via the
TPPs applications in ‘customer present’ sce-
narios. Furthermore, there will be an increase
in transaction volume driven from the TPPs
directly. TPPs, having obtained consent from
the customer for specific account informa-
tion, will exercise their right under PSD2 to
access that information up to four times daily
in ‘customer not present’ scenarios.
However, with open banking, trans-
actional loads are likely to be significantly
less predictable. The open banking transac-
tion volumes have a more complex and less
deterministic relationship with existing cus-
tomer volumes and their access patterns:
●● PSUs may employ the services of several
TPPs and thus a multiplier will apply to the
volume of transactions normally associated
with a given customer base.This multiplier
is currently difficult to quantify as:
–– the percentage of account holders that
subscribe to use PSD2 services is not yet
known; and
–– the number of PSD2 services that PSUs
subscribe to is likely to be highly variable.
●● TPPs will undoubtedly access account
information and transaction history with-
out the PSU being present up to the limit
defined by the regulation, this being up to
four times per day in the case of PSD2.
Open banking: The rise of the cloud platform
Page 134
●● Information access patterns are less predict-
able and determined by theAISP’s schedule
rather than known PSU access patterns that
are within the ASPSP’s control.
These characteristics translate to specific IT
issues for the ASPSP, notably:
●● how to achieve scalability of the mandated
services to meet a,potentially huge,increase
in transactions volume;
●● how to accommodate peak loads at non
predictable times; and
●● how to ensure the performance and avail-
ability of the regulatory interface to sup-
port the PSD2 services.
The scalability challenge
Consider now the typical ASPSP IT archi-
tecture that supports traditional banking.
The underlying customer account informa-
tion and transaction history will typically
reside in a core banking platform. These fall
into two categories:
●● a bespoke legacy system, developed over
many years, which is difficult to maintain
and has rigid release cycles for enhance-
ments; and
●● a vendor product solution, providing a
complete or modular banking solution.
Both of these implementations present
challenges in meeting the non-functional
characteristics of open banking out-
lined. Specifically, the ability to scale
cost-effectively becomes difficult. Both leg-
acy mainframe and vendor products pricing
are very dependent on supporting hardware
and the number of CPUs required. For this
reason, cost breaks relating to hardware and
vendor product licensing tend to be highly
non-linear. To accommodate open banking
patterns via a traditional architecture means
over-compensating to allow for sufficient
headroom in the capacity. Thus, mitigating
the scalability risk in this traditional man-
ner is likely to be highly cost-inefficient
given the wide range of loads that could be
experienced.
The ability to scale on demand and at
a cost that is linear to the transaction load
is highly advantageous for open banking
solutions.
The paradigm shift challenge
Data in core banking systems can be stored
in a variety of specific formats:
●● in the case of legacy systems this may be a
mainframe file datastore;
●● in more modern implementations and ven-
dor package solutions this is more likely to
be a relational database.
The standards emerging for open banking
regulatory services prescribe the use REST-
ful APIs for their implementation. (REST
is the generally preferred API technology of
choice as it is based on open standards and
the use of a ‘lightweight’ stateless HTTP
protocol for its requests and responses.) This
entails the use of Java Script Object Notation
(JSON) for the data payloads. (Compared
with other API protocols, such as SOAP/
XML, JSON requires less bandwidth, mak-
ing it more suitable for internet usage). On
this basis, should account information data
be retrieved from the core banking platform,
a translation from core banking system data
format to API data format must take place to
meet the API standard.
This problem may be compounded by
previous efforts within the ASPSP to imple-
ment other architectural paradigms, such
as service-oriented architecture (SOAP),
which is based on an entirely different
technology stack and protocols to API imple-
mentations. This could lead to a sequence of
data translations and gives rise to significant
performance challenges and risk as there
may be multiple data format transformations
all the way through the technology stack
Farrow
Page 135
from data storage through to API payload.
This is illustrated in Figure 4.
To achieve a performant open architec-
ture to support open banking it is desirable
to avoid the potential paradigm shifts in data
representation as the data move from core
banking system to transmission via an API
and finally to the FinTech application.
Supply-side considerations
As discussed, the transactional characteris-
tics of open banking suggest a net increase in
volumes transactions. To reduce the number
of direct read-only transactions on the core
banking systems, one approach is to dupli-
cate data from the core banking systems to
support the account information and trans-
action history requests. External services
consumed by the TPPs therefore transact
on this ‘cache’ of the core banking system
data. No-read transactions that touch the
ASPSP’s core banking platform are there-
fore necessary to support the open banking
information requests. This is considered
key to the ability to scale cost-effectively
as scaling cost is now decoupled from core
banking scaling cost.
The required data flow for account data
between the ASPSP and AISP is shown in
Figure 5.
Additionally, by using a cached data store
that stores data in a similar format (JSON) as
employed in the transmission via the APIs,
there is limited computational effort in
responding to an open banking information
request. This further enhances scalability
and reduces the risk relating to slow response
times.
Supporting payment initiation, which is
a ‘create’ transaction, requires integration
with other key back-end banking platforms,
specifically the ASPSP’s payment engines or
payments hub. In this respect, a real-time
integration with back-end banking systems
cannot be avoided and the caching pattern
adds no benefit.
The case for cloud platforms
Given the architectural challenges high-
lighted for open banking, the case for cloud
service implementation of open banking
platform is now highlighted. The beneficial
features of a cloud service include:
●● Elastic scaling: As transaction volumes
increase or decrease,cloud autoscaling tech-
nologies can scale the computing resource
automatically as required.
●● Use of lightweight protocols: The use of
REST APIs and JSON for data specifica-
tion requires less computing resource in
the supporting middleware versus other
paradigms such as service-oriented archi-
tecture that are based on ‘heavyweight’
protocols such as SOAP and XML. This
reduces computing resource requirements
and makes the solution inherently more
scalable.
●● ‘No SQL’ database technology: ‘Document’
style storage databases allow data to be
stored the in the same format as originally
transmitted, including JSON.This requires
Figure 4: Data paradigm shifts from ASPSP to TPP
ASPSP
Relational /
Legacy File
Database
Service
Layer
Open
Banking
Channel
TPPSQL
SOAP/
XML
REST/
JSON
Response
Request
PSU
Open banking: The rise of the cloud platform
Page 136
broad term ‘open banking as a service’
(OBaaS).
In the platform concept presented, all
open banking interfaces, whether to meet
regulatory requirements or the ASPSP’s own
competitive market initiatives, are offered
via the platform. The key to the success of
this approach relates to the effectiveness of
the integration between the ASPSPs and the
cloud. This integration will typically employ
the bank’s existing middleware technologies
and interfaces.
It is useful to present this platform in
the context of the PSD2 requirement for
strong customer authentication (SCA).
SCA, in simple terms, comprises the
approach to authenticate a PSU using two
factors to reduce the possibility of imper-
sonation attacks. In practice, this step also
includes attaining the consent of the PSU
to permit the TPP access to their payment
account.
One of the SCA methods that ASP-
SPs can choose to support is ‘redirection’,
whereby the user is redirected from the
TPP application to the ASPSP such that
actual authentication takes place within the
ASPSP’s application, such as their existing
online banking application. In this respect,
the OBaaS platform is designed to be a
‘headless’ service (ie one without any user
interface). Consequently, a further integra-
tion is identified to support this SCA style.
Figure 6 shows the overall context of a
supply-side open banking platform and the
high-level IT connections required between
system components.
As discussed previously, to leverage the
advantages of a cloud platform and achieve
the necessary cost-effective scaling for an
open banking solution, customer account
data and transaction history are replicated to
the platform. The consequence of this repli-
cation is that:
●● enquiry-only transactions associated with
account information and transaction history
Figure 5: Optimised data flow pattern from an
ASPSP to an AISP
AISP
ASPSP
Aggregated
Transaction History
Database
Aggregated
Account Information
Database
Core Banking
System Database
Transaction
History
Cache
Account
Information
Cache
PSU
no, or minimal, format translation from
data store through to payload.
●● Use of open source middleware: Open source
software is prevalent for cloud deployments.
Licensing models are much more scalable as
the software is free or at least better geared
to the highly elastic solutions enabled by
the cloud.This makes open banking solu-
tions using cloud deployments linearly scal-
able and more cost-effective.
OPEN BANKING PLATFORM TYPES
Several types of open banking platform are
now identified and their features and merits
discussed.
Open banking as a service
A supply-side platform provides the open
payment services for achieving PSD2 com-
pliance on behalf of an ASPSP, hence the
Farrow
Page 137
requests are supported from the data caches
in the cloud; and
●● the ASPSP must update the data caches
within the cloud from account data from
the core banking platforms.
To support the latter data replication,
the concept of a ‘hydration engine’ is
introduced. This component is responsible
for:
●● integrating with the core banking systems
to extract data relating to transactions on
customer accounts;
●● marshalling and streaming such data to the
cloud platform; and
●● receiving the data streamed to the platform
and updating the account information and
transaction data caches.
In this respect, this particular component
implementation spans both the environment
of the ASPSP and that of the platform.
Components
The application components for the OBaaS
platform are illustrated in Figure 7 and are
described below:
●● API gateway:This component hosts the API
endpoints that TPPs will utilise to access
Figure 6: Systems context of a supply-side platform
Open Banking
Supply Side
Platform
ASPSP
Strong
Customer
Authentication
ASPSP
Banking Sytems
Third Party
Providers
AISP / PISP
Transaction
History
Account
Information
Payment
Initiation
ASPSP Banking
Systems Interface
open banking
Interfaces
PSU Consent
Interface
Redirection
PSU
Open banking: The rise of the cloud platform
Page 138
Figure 7: High-level architecture for the OBaaS platform
Supply Side TSP Platform
Account
Information
Service
Payment
Initiation
Service
Transaction
History
Service
ASPSP
Core Banking
Systems
Payment Hub or
Engine
TPP Identity & Access
Management
Third Party
Providers
Regulatory
APIs
Platform Integration
Layer
Local Integration
Services
Audit Service
Audit
Database
API Gateway
Account
Information
Database
Txn
Database
Consent
Database
Consent
Service
Payment
Integration
Hydration
Engine
the payment account services and payment
initiation capabilities. PSD2 mandates that
the identity of a TPP must be proven with
a digital certificate and that the TPP is an
entity that is regulated. It provides services
to ensure the appropriate consumption
of APIs only by regulated TPPs and sup-
ports the necessary application protocols
employed by the open banking services,
notablyTLS 2.0.
●● TPP identity and access management: This
component provides TPP authentication
and authorisation services. It supports the
necessary authorisation and identity pro-
tocols employed in the ecosystem, such
as OATH2, and manages the identities of
TPPs registered with a particular ASPSP.
●● Account information service: This compo-
nent provides the business logic to process
the information requests and retrieve data
Farrow
Page 139
stores and the data stores containing the
replicated account information.
●● Transaction history service: This component
provides the business logic to process the
transaction history requests and retrieve
data and the data stores containing the rep-
licated account information.
●● Payment initiation service: This component
provides the capabilities to implement the
payment initiation APIs.These may include
message format and business validation.
●● Platform integration layer: This component
provides the integration services in the
cloud to support the hydration engine’s
updates to the cloud data stores.It also pro-
vides real-time integration services to local
ASPSP components and services that are
needed to provide payment initiation ser-
vices to the TPPs
●● Local integration services: This component
provides integration services that are local
to the ASPSP that support the hydration
engine functionality.Specifically,this relates
to the integration with the ASPSP’s core
banking systems. Depending on the scope
of accounts types offered by the ASPSP,
there are likely to be a number of differ-
ent integrations to a variety of core bank-
ing platforms, typically for retail, business
banking and credit card platforms.
●● Consent service: This component creates
tokenised data structures that encapsu-
late the consent given by a PSU to TPP
to access their account data and stores this
in the consent database.The consent token
is then retained by the TPP and presented
when it attempts to access account data of
the PSU. When a TPP requests account
data, the service checks the validity of the
consent token presented against to the
associated stored consent for that PSU and
TPP. If it successfully matches, the TPP is
allowed to access the account data.
●● Audit service: Provides a business log of the
transactions that have taken place via the
platform. Used to support PSU enquiries
and disputes.
AISP platform
Figure 8 shows the application components
of an AISP platform. This platform is a
demand-side platform that provides the ser-
vices necessary for an AISP to utilise open
banking regulatory APIs.
The characteristics of this platform are
the accumulation of large amounts of trans-
action data. The data feed:
●● a simple transaction query service to sup-
port the view of transaction by the PSU;
●● AISP-specific services such as money man-
agement services as per the specific busi-
ness model; and
●● an analytics capability that is used to pro-
vide customer insights for the PSU directly
or to inform the development of further
innovative services by the AISP.
The technical challenges for this platform
are the scalability required to support the Big
Data solution around the transaction history
data. Cloud technologies, as discussed, will
add significant benefit and are the de facto
choice for the implementation technologies.
PISP platform
This platform is a demand-side platform that
performs the payment initiation services of
a PISP.
Figure 9 illustrates the components of
the PISP platform and these are described
below:
●● payment initiation service: This component
performs the functions necessary for sub-
mitting a payment initiation request to an
ASPSP;
●● consent service: provides consent capabil-
ity from the TPPs perspective, storing the
generated consent token for presentation
to the ASPSP when submitting a payment
initiation request;
●● audit service: as per the supply-side platform
described previously; and
Open banking: The rise of the cloud platform
Page 140
Figure 8: AISP platform components
AISP Platform
Account
Information
Service
Aggregated
Transaction
History
Service
Consent Service
ASPSPs
A/C
Information
Database
Consent
Database
Transaction
Database
Account Information &
Transaction History APIs
Regulatory API Integration Layer
Scheduling
Service
Transaction
Analytics
Service
Audit Service
Audit
Database
PSU
Services
●● regulatory API integration layer: this compo-
nent manages the technical interactions
with the ASPSP regulatory APIs — this
includes the technical protocols for
authorisation of the TPP and the secure
transmission of data via the APIs.
The key services of this platform are that
it provides a stateless transaction capability
to create a payment order. Unlike an AISP
platform, it does not accumulate significant
amounts of data. In this respect, while a cloud
implementation may still offer benefits, it
is not as critical to the implementation as
it is for an AISP or ASPSP platform as the
data-scaling requirements are significantly
less. However, should PISP transaction vol-
umes become significant in the long term,
the elastic scaling properties of the cloud are
ideally suited to scaling the payment initiat-
ing service.
Demand side technical service
provider platform
Figure 10 illustrates the components of the
demand-side TSP platform. This platform
Farrow
Page 141
Figure 9: PISP platform components
PISP Platform
Payment
Initiation
Service
Consent Service
ASPSPs
Consent
Database
Payment
Initiation APIs
Regulatory API
Integration
Layer
Audit Service
Audit
Database
PSU
Services
supports both AISPs and PISPs. The core
open banking services to support each of
these actors are provided by the platform.
By offering these services as a platform,
TPPs are then free to focus on the devel-
opment of their customer propositions.
The components are an amalgam of those
required for the AISP and PISP platforms.
Instead of interfacing directly with the
ASPSP’s regulatory APIs, TPPs inter-
face with proprietary APIs offered by the
platform.
From a TPP perspective, this offers a
number of potential advantages:
Open banking: The rise of the cloud platform
Page 142
Figure 10: Demand-side TSP platform components
Demand Side TSP Platform
Account
Information
Service
Payment
Initiation
Service
Aggregated
Transaction
History
Service
Consent Service
ASPSPs
A/C
Information
Database
Consent
Database
Transaction
Database
TPP Identity &
Access
Management
API Gateway
Third Party Providers
Regulatory APIs
Regulatory API Integration Layer
Scheduling
Service
Proprietary TSP Platform APIs
Transaction
Analytics
Service
AISP
Services
PISP
Services
Audit Service
Audit
Database
●● simpler IT solution interfacing via one set
of platform APIs rather than multiple open
banking standards;
●● robustness to changes in the regulatory
APIs as changes to minutiae of the regu-
latory APIs may not impact the platform
APIs;
●● lower IT operating costs, as the platform
can provide these services on a lower cost
basis due to economies of scale and scope;
●● lowers barriers of entry for a TPP as they
are not faced with significant development
costs to design and build multiple complex
regulatory API interfaces.
Multi-party open banking platform
It has been previously been highlighted5
that PSD2 is merely a trigger for a much
broader open banking initiative and that,
Farrow
Page 143
Figure 11: Layered ecosystem model
API Eco-System Layered Model
APIs accessible to a
group of authorised
participants within a
regulatory context e.g.
PSD2 AISPs & PISPs
Maintained by a
recognised standards
body.
APIs accessible
to participants
within the Walled
Garden
ecosystem
Maintained as
proprietary
standards
APIs accessible
to industry
entities
Maintained as
proprietary
standards or by
a industry body
Layer 2
Walled
Garden
Layer 3
Industry
Eco-system
Layer 1
Regulatory
Compliance
due to limitations of PSD2 applying only
to payment accounts, an extended API eco-
system is likely to develop. This extended
ecosystem consists of multiple layers of
APIs that provide additional services
over and above the regulatory minimum
as illustrated in Figure 11. In these cir-
cumstances, the interaction between the
market participants becomes more varied and
complex.
To support these wider interactions, the
concept of the multi-party open banking
platform is proposed. Figure 12 shows the
interactions of the ecosystem participants
and the proposed multi-party open banking
platform.
Open banking: The rise of the cloud platform
Page 144
Figure 12: Multi-party open banking platform concept
ASPSP
Core Banking
Systems
PSD2
Regulated
Organisations
ASPSP Banking
Systems Interface
Eco-System
Users
Multi-Party
Open Banking
Platform
Partner
Organisations
Industry
Organisations
Layer1
Compliance
Layer 2
Walled Garden
Layer3
IndustryEco-System
Eco-System
Users
Eco-System
Users
The key features of the multi-party open
banking platform are that:
●● It supports both the supply and demand-
side perspectives:
–– supply-side perspectives are driven by
regulation, enforcing the market partic-
ipants to provide specific services;
–– demand-side perspectives are driven by
the consumer and by what a participant
wants to provide, or is capable of provid-
ing, to them.
●● Customer data are the key asset of the
platform:
–– the platform contains the customer
financial data upon which the proposi-
tions are built;
–– data analytics forms the basis upon which
the consumer (demand) propositions are
constructed.
●● It provides support for all identified layers
of the open banking ecosystem:
–– the platform provides the necessary
infrastructure and collaboration frame-
works for participants to collaborate,
notably identity management and the
constructs needed to transact securely.
●● The interfaces use RESTful APIs for all
collaborations between participants.
In terms of its IT architecture, the platform
is an amalgam of the components of the
demand and supply-side technical service
provider platforms.
Farrow
Page 145
Rationale for multi-party platform
Economies of scope
The avoidance of having to create dedicated
solutions for each implementation of the
API layer or to implement point-to-point
solutions between business partners provides
a number of opportunities for economies of
scope, including:
●● reduction in infrastructure costs through
a single highly scalable operational plat-
form;
●● the consolidation of the technology types
employed and a reduction in physical
deployments reduces overall costs; and
●● opportunities to reuse services from the
different API layers in different business
contexts, again providing the opportunity
to reduce costs.
Common security framework
A common security framework comprised of
agreed security standards and protocols can
be provided. Similarly, there is the opportu-
nity for a common trust framework between
all parties. However, the latter may be more
of a challenge as PSD2 regulation demands
a specific trust framework as defined by the
Regulatory Technical Standards6
(RTS).
This particular feature of the RTS is not
considered to be suitable for generalisation
and therefore for use within the non-
regulatory layers, although some of the
inherent principles could be adopted.
Consistent identity and access
management
Given the potential number of TPPs col-
laborating within the ecosystem and its
inherent layering of the APIs, this creates
challenges with respect to:
●● how to control the access to APIs within
the layers of the ecosystem;
●● managing the volume of the TPPs as more
propositions come to market;
●● achieving interoperability relating to the
identity of TPPs, their role and how to
control access.
In this context, the discipline of identity
and access management becomes extremely
important. The multi-party platform can
offer a core capability to manage identities
of the participants and provide the necessary
authentication and authorisation services.
The application of role-based access in the
platform can be achieved through a con-
figurable centralised policy management
and enforcement capability, simplifying the
management of TPP identities and their
access rights.
Summary
In a future, wider, open banking API eco-
system, with services over and above the
baseline regulatory capabilities, the concept
of a multi-party open banking platform pro-
vides an elegant solution that can provide
unified security standards and trust models.
It would also manage the identities and con-
trol the access of all ecosystem participants
in a consistent manner, achieving economies
of scale and scope.
CONCLUSION
Open banking appears well suited to its
implementation through a variety of plat-
forms. Two categories of platform have
been identified, namely the supply side and
the demand side. Platform theory in the
form of the virtuous cycle model has been
applied to the AISP supply-side platform.
The model suggests that the key network
effect dimension is that of the account
data; the more data accumulate and the
greater the scope of the data, the more
this will generate innovation, enticing
more customers, in turn generating more
account data. In terms of qualifying the
future success of open banking, this cycle is
considered important as any platform will
Open banking: The rise of the cloud platform
Page 146
ultimately be judged by the value it creates
for its users.
The network effects of open banking
platforms have been shown, in principle,
to have a limitation on reach, bounded
by the regulatory jurisdiction and the
domicile of the PSU. At this stage in the
maturity of open banking, it is unclear
whether network effects are sufficient to
reach a tipping point for its wide adoption.
A widening of the scope of the regula-
tion in terms of account types may help
in this respect. Further, given the identi-
fied limitations on reach, the emergence of
truly global open banking platforms seems
unlikely.
From an IT perspective, open banking
has been shown to have distinctly different
usage characteristics to traditional bank-
ing. This leads to specific non-functional
characteristics in terms of unpredictable
loads that may have significant multipli-
ers relative to the underlying customer
base and new patterns of access to payment
accounts.
In terms of the implementation of the
variety of platforms, cloud technologies
have been highlighted as being well suited
to meeting the transactional characteristics
of open banking. It is expected that such
cloud platforms will become the de facto
standard for the implementation of open
banking solutions.
Finally, a number of B2B technical
service provider platforms have also been
identified. As B2B models, these do not
adhere the virtuous cycle identified for the
business-to-consumer models of AISP and
PISP platforms. Network effects are not
considered to be critical in their adoption
and uptake. However, there are numer-
ous distinct advantages in their usage for
ASPSP and TPPs, their uptake being pre-
mised on:
●● a reduction in IT complexity for open
banking participants;
●● reduced barriers to entry for TPPs; and
●● reduced IT operating costs due to the
economies of scale and scope of the plat-
form provider.
References
(1)	 European Commission (2015) ‘Directive (EU)
2015/2366 of the European Parliament and of
the Council of 25 November 2015 on payment
services in the internal market, amending Directives
2002/65/EC, 2009/110/EC and 2013/36/EU and
Regulation (EU) No 1093/2010, and repealing
Directive 2007/64/EC (Text with EEA relevance)’,
available at: https://eur-lex.europa.eu/legal-content/
EN/TXT/?uri=CELEX%3A32015L2366 (accessed
7th February, 2020).
(2)	 Ernst &Young (2018) ‘FinTech Open Banking
Snapshot’, available at: https://assets.ey.com/content/
dam/ey-sites/ey-com/en_gl/topics/banking-and-
capital-markets/ey-FinTech-open-banking-snapshot.
pdf (accessed 11th March, 2020).
(3)	 The Berlin Group (2020) ‘NextGenPSD2 XS2A
Framework — Implementation Guidelines,Version
1.3.6’, available at: https://www.berlin-group.org/
nextgenpsd2-downloads (accessed 28th March, 2020).
(4)	 Gurley, B. (2014) ‘How to miss by a mile: an
alternative look at Uber’s potential market size’,
Above the Crowd, 11th July, available at: http://
abovethecrowd.com/2014/07/11/how-to-miss-
by-a-mile-an-alternative-look-at-ubers-potential-
market-size/ (accessed 13th March, 2020).
(5)	 Farrow, G. (2020) ‘An application programming
interface model for open banking ecosystems’,
Journal of Payments Strategy & Systems,Vol. 14, No. 1,
pp. 75–91.
(6)	 European Commission (2017) ‘Commission
Delegated Regulation (EU) 2018/389 of 27
November 2017 supplementing Directive (EU)
2015/2366 of the European Parliament and of the
Council with regard to regulatory technical standards
for strong customer authentication and common and
secure open standards of communication (text with
EEA relevance)’, available at: http://data.europa.eu/
eli/reg_del/2018/389/oj (accessed 7th February,
2020).

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Open Banking : The Rise of the Cloud Platform

  • 1. Journal of Payments Strategy & Systems Volume 14 Number 2 Page 128 Open banking: The rise of the cloud platform Received (in revised form): 31st March, 2020 Gary S.D. Farrow Director, Triari Consulting, UK Gary Farrow is Director of Triari Consulting, a consultancy specialising in regulatory techni- cal consulting and a provider of IT architecture services for the financial sector. Gary has broad experience across multiple financial services domains, specialising in payments systems architecture and cash/liquidity management. His work on payments systems architecture has been published widely. His professional qualifi- cations include Fellow IET, Chartered Engineer and Open Group Master Certified Architect and TOGAF Certification. Gary is a member of the IT Architecture Certification Board for the Open Group. He holds BSc and PhD degrees from Manchester University and is an alumnus of Warwick Business School. Abstract This paper explores how traditional banking system architectures will be affected by the emer- gence of open banking. Platform models for open banking are proposed that accommodate both sup- ply and demand-side solutions. On the demand side, the network effects of open banking platforms and their limitations are discussed. Using a feed- back model of platform behaviour, it is suggested that the long-term success of open banking can be directly coupled to the emergence of such platforms and their regulatory scope.To inform the architec- tures to support open banking, the unique trans- actional characteristics of open banking solutions are determined. The essential role of cloud tech- nologies in meeting these characteristics and hence the propensity for their use in the implementation of open banking platforms is illustrated. Specific types of open banking platforms are then described in terms of their essential architectural components and collaborations.The benefits to account servic- ing payment service providers and to third-party providers in adopting such open banking platforms are highlighted. Keywords: PSD2, open banking, cloud platform, FinTech, banking architecture, BaaS INTRODUCTION The introduction of new financial market regulation, notably the revised Payments Services Directive1 (PSD2), has forced banks to open up payment-related banking services to third-party providers (TPPs). The regulation is considered an important enabler for the creation of new and innova- tive customer propositions. Consequently, this sees the introduction of competing services into the banking and payment ser- vices market. PSD2 is perhaps recognised as a trigger for the wider concept of ‘open banking’ in which a rich variety of banking services are offered by banks and consumed by a mix of TPPs, business partners and industry bodies. While the ideas in this paper apply to the wider concept of open banking, the paper uses examples and terminology from PSD2 to illustrate the key points. Open banking has led to a corresponding rise in financial technology organisations (ie FinTechs). Indeed, information pertain- ing to the take-up of open banking services confirms that 94 per cent of FinTechs view open banking as a major area of opportunity.2 PSD2 mandates banks (account servic- ing payment service providers [ASPSPs] in PSD2 nomenclature) to provide access Journal of Payments Strategy & Systems Vol.14,No.2 2020,pp.128–146 © Henry Stewart Publications, 1750-1806 Triari Consulting Ltd, 30 Clothorn Road, Didsbury, Manchester, M20 6BP, UK Tel:+44 (0)161 445 6508; E-mail: gary.farrow@triari. co.uk Gary Farrow
  • 2. Farrow Page 129 to payment accounts to licensed TPPs. Three core tranches of payment services are required to conform to the directive: ●● account information: providing a variety of information relating to a customer’s pay- ment accounts, including balances, standing orders and direct debit information; ●● account transaction history: providing the sequence of payment account transactions over an arbitrary specified period; and ●● payment initiation: providing the capability to submit payments orders to an ASPSP — this capability includes for the ASPSP to send, upon request, an immediate yes/ no confirmation to theTPP on whether or not there are funds available. In the new economic model enabled by the regulation, ASPSPs constitute the supply-side participants. FinTechs, in the guise of account information service provid- ers (AISPs) and payment initiation services providers (PISPs), use these services and these market actors form the demand-side participants, providing new propositions to meet customer demand. The new market dynamics give rise to the requirement for IT solutions that are derived from a combina- tion of both traditional banking services and new FinTech services, creating a broader ‘banking marketplace’. This poses an interesting question regarding what constitutes the optimal IT architectures to support these marketplace solutions. To answer this question, this paper explores how traditional banking system architectures are impacted in order to sup- port new customer propositions, enabled by the regulation and provided by the Fin- Techs. In this respect, a ‘platform’ model for open banking services in the style of say, Uber, Amazon and Spotify is presented. This model is used to provide a high-level analysis of open banking and the extent of the market growth that may be achieved. OPEN BANKING AS A PLATFORM Platform overview In brief, a platform is a business based on enabling value-creating interactions between external producers and consumers. The platform provides an open, participa- tive infrastructure for these interactions and operates within governance conditions set for them. The platform’s overarching pur- pose is to consummate matches among users and to facilitate the exchange of goods, ser- vices or social currency, thereby enabling value creation for all participants. Platform approach applied to open banking Applying this concept to open banking, two fundamental platform types are identified: ●● platforms provided by the FinTech TPPs and used by payment service users (PSUs); and ●● technical service provider (TSP) platforms that are offered by unregulated entities and that provide an outsourced technical ser- vice to either of the ASPSPs or the FinTech TPPs Third-party provider platforms In the context of PSD2, TPP platforms match users in the form of PSUs to their payment accounts provided by ASPSPs and make use of the essential payment use cases. TPP platforms are modelled as business to consumer platforms and their interactions are shown in Figure 1. The services and associ- ated value units can be summarised as follows: ●● product comparison: –– recommendation on new financial products –– ability to initiate product switches ●● money manager: –– alerts on pending transactions and balances
  • 3. Open banking: The rise of the cloud platform Page 130 –– avoidance of fees and charges –– ability to sweep money ●● neo bank: –– niche banking services not available from commodity banking products ●● contextual payment services: –– niche payments services –– loyalty points programmes In this scenario, it is the AISP and PISPs that provide the platform, while the platform user is the PSU. In this respect, potential network effects are huge given that the pro- spective user base comprises many millions of payment accounts holders. Technical service provider platforms A technical service provider is a non- regulated participant in the PSD2 eco­ system. TSPs provide services on behalf of a regulated entity and provide the necessary IT components to implement the required PSD2 services. Standards for PSD2 access to account services (eg Berlin Group3 ) uni- versally employ application programming interfaces (APIs), these being the de facto standard for business-to-business (B2B) interfaces over the internet. For the purpose of the present paper, these PSD2 interfaces are denoted ‘regulatory APIs’. Further, as the ecosystem expands to accommodate broader open banking services, there is an expectation that these additional services will also be implemented using APIs. TSP platforms can also accommodate such open banking services. Two forms of platforms are identified: ●● supply-side TSP platforms: providing tech- nical services for an ASPSP, hosting the regulatory APIs on their behalf; and ●● demand-side TSP platforms: providing tech- nical services on behalf of the AISP and PISP participants, consuming the regula- tory APIs. TSP platforms are B2B platforms and their interactions are shown in Figure 2. As such, network effects are less relevant as the user base is much smaller, comprising regulated entities rather than individual account hold- ers (PSUs). The services and associated value units can be summarised as follows: ●● Supply-sideTSP — hosts the regulatoryAPIs on behalf of the ASPSPs: –– cost savings for ASPSPs through reduced development effort; –– reduced operational costs for ASPSPs due to the economies of scale of theTSP platform and software as a service (SaaS) pricing model; Figure 1: Third-party provider platform interactions Open Banking PlatformASPSPs PSU AISP / PISP Figure 2: Technical service provider platform Open Banking Platform ASPSPs PSU TSP TPPs AISP / PISP
  • 4. Farrow Page 131 –– increased agility as the TSP can respond quickly to deploy new APIs. ●● Demand-side TSP — implements IT infra- structure for TPPs: –– cost savings for TPPs through reduced development effort; –– reduced operation costs due to the econ- omies of scale of the TSP platform and SaaS pricing model; –– reduced barriers to entry due to lower implementation effort and reduced IT expertise requirements. The open banking platform virtuous cycle The key characteristic of a platform business model is that the more users of the platform there are, the more value is created for the participants. This is known as the virtuous cycle and was originally applied by David Sacks to the Uber platform model.4 In the Uber virtuous cycle, the key network effect was identified as geographic coverage, ie the more drivers participate, the greater the geographic coverage and the greater value provided to the riders. An adaptation of this cycle, applicable to open banking, is now proposed. Figure 3 illustrates the suggested key network effects of a TPP open banking plat- form. The central hypothesis of the model is that the value to each of the participants grows in relation to the growth in account data. The value growth for each of the par- ticipant types is summarised as follows. ●● TPP: increased revenue from new innova- tive products derived from better insights from the payment account data; ●● ASPSP: increased customer and payment account volumes from the provision of new products tailored to open banking characteristics; ●● PSU: new and innovative services to help money management and provision of con- venient access to payment services; and Figure 3: Open banking virtuous cycle for TPP platforms More Demand New and Innovative Services Better Customer Insights Increased Consent for Access to Accounts More Account Data More Payment Initiations Regulatory Changes Non Regulatory Account Access Greater Account Scope
  • 5. Open banking: The rise of the cloud platform Page 132 ●● TSP: benefit proportionally from increased transaction volumes, assuming a SaaS pric- ing model. In this open banking model, account data are analogous to geographic coverage in the Uber virtuous cycle. The feedback loop works as follows: 1. Demand is created as FinTechs propose new open banking propositions based on customer insights. 2. Account data accumulate as PSUs consent to use open banking propositions. 3. PSU demand can eventually act as a cat- alyst to drive changes in the regulation or for ASPSPs to voluntarily provide access to more account types leading to greater and more diverse data. 4. Increased consent and widening of account scope leads to richer and broader account data and further potential for bet- ter customer insights. 5. Go to 1. Platform network effect limitations Platforms such as Uber, Amazon and Spotify achieve, or have to the potential to achieve, truly global reach. In the case of TPP open banking platforms there are factors to con- sider that limit the network effects of such platforms. First, a TPP must consider the regula- tory jurisdiction. In the absence of a global regulator, there are network limitations defined by regulatory scope, which is typi- cally a jurisdiction based on country. (In the case of PSD2, while this is a pan-European directive, this must be translated into law in each specific country within the EEA and is thus regulated on a per-country basis by a national competent authority.) A TPP must be authorised by the regulator of a specific EEA member state; however, it is allowed to passport its licence to other member states within the EEA. Thus, AISPs and PISPs are, after passporting, entitled to access accounts across all EEA member states, meaning that the potential network effects will still be considerable. However, a further factor to consider is that the underlying ASPSP financial products (the payment accounts) are relevant only in the domicile of the PSU. Thus, certain propositions from TTPs will have relevance within a given member state only. Consider first AISP services. While a TPP open banking platform may, subject to the relevant authorisations, technically oper- ate across multiple jurisdictions, logically its accumulated data, customer insights and underlying accounts and customer services are most relevant to a local market and juris- diction. For example, for a platform making recommendations for a product switch, it would only be sensible to make a recom- mendation for a product based in the same jurisdiction. Similarly, PSU behaviours may vary per local market, hence obtaining cus- tomer insights at the global level may have limited value. Consider now PISP services. The scope of the PSD2 payment initiation service caters only for the initial payment order submission. The payment order fulfilment may be completed by any number of credit transfer payment schemes, as determined by the payer’s ASPSP. Global, cross-border and cross-jurisdiction payments are there- fore possible for a TPP that is authorised in the payer’s account domicile. In terms of service reach, accessibility of the bene- ficiary account to the TPP is therefore not the key issue; rather, it is the accessibility of the payer’s account to the TPP that deter- mines the reach. Reach of the PISP payment initiation service is therefore limited by the TPP’s authorisation; they must be autho- rised within the jurisdiction of the payer’s account. In Europe, PSD2 does enable pan- European reach for PISP services as TPPs are allowed access to accounts for all EEA
  • 6. Farrow Page 133 countries, subject to passporting rights. However, the standards employed for pay- ment initiation represent a practical barrier to the effective implementation of this. In the absence of a single, mandated standard for payment initiation, a PISP is presented with the technical challenge of implement- ing multiple standards for access to accounts to initiate a payment for a given ASPSP. An inability, or practical limit, to keeping pace with a multitude of PSD2 standards would therefore limit the network effects of PISP services. Platform approach summary To summarise, network effects for TPP PSD2 services are limited by the jurisdic- tion in which the TPP chooses to operate. Pan-European reach is made possible, in principle, by PSD2. Global reach is also theoretically possible, should a TPP suc- ceed in achieving authorisations in multiple jurisdictions outside the EEA. In practice, however, AISP services are logically deter- mined by specific, local market factors, resulting only in country-specific reach being relevant, irrespective of regulatory scope or through multiple authorisations across jurisdictions. For PISP services, PSD2 has, in theory, enabled pan-European reach, but this may in practice be limited by a TPP’s willingness to implement solutions for the many PSD2 standards that are emerging. OPEN BANKING ARCHITECTURE CONSIDERATIONS The factors that influence the IT architec- tures of open banking platforms are now explored. Open banking usage profile The difference in usage profiles between open banking and traditional banking are first considered. In general, traditional banking is subject to highly predictable loads based on: ●● a known customer base for a given ASPSP; ●● online usage patterns that are well under- stood and predictable; and ●● system processing that is based on periodic cycles (eg daily processing cycles such as overnight batch processing, and monthly processing cycles, such as billing). It is reasonable to suppose that net transac- tion volumes will increase substantially as TPPs develop their propositions and these gain maturity in the marketplace. This alone will result in customers interacting with their bank more frequently, albeit indirectly via the TPPs applications in ‘customer present’ sce- narios. Furthermore, there will be an increase in transaction volume driven from the TPPs directly. TPPs, having obtained consent from the customer for specific account informa- tion, will exercise their right under PSD2 to access that information up to four times daily in ‘customer not present’ scenarios. However, with open banking, trans- actional loads are likely to be significantly less predictable. The open banking transac- tion volumes have a more complex and less deterministic relationship with existing cus- tomer volumes and their access patterns: ●● PSUs may employ the services of several TPPs and thus a multiplier will apply to the volume of transactions normally associated with a given customer base.This multiplier is currently difficult to quantify as: –– the percentage of account holders that subscribe to use PSD2 services is not yet known; and –– the number of PSD2 services that PSUs subscribe to is likely to be highly variable. ●● TPPs will undoubtedly access account information and transaction history with- out the PSU being present up to the limit defined by the regulation, this being up to four times per day in the case of PSD2.
  • 7. Open banking: The rise of the cloud platform Page 134 ●● Information access patterns are less predict- able and determined by theAISP’s schedule rather than known PSU access patterns that are within the ASPSP’s control. These characteristics translate to specific IT issues for the ASPSP, notably: ●● how to achieve scalability of the mandated services to meet a,potentially huge,increase in transactions volume; ●● how to accommodate peak loads at non predictable times; and ●● how to ensure the performance and avail- ability of the regulatory interface to sup- port the PSD2 services. The scalability challenge Consider now the typical ASPSP IT archi- tecture that supports traditional banking. The underlying customer account informa- tion and transaction history will typically reside in a core banking platform. These fall into two categories: ●● a bespoke legacy system, developed over many years, which is difficult to maintain and has rigid release cycles for enhance- ments; and ●● a vendor product solution, providing a complete or modular banking solution. Both of these implementations present challenges in meeting the non-functional characteristics of open banking out- lined. Specifically, the ability to scale cost-effectively becomes difficult. Both leg- acy mainframe and vendor products pricing are very dependent on supporting hardware and the number of CPUs required. For this reason, cost breaks relating to hardware and vendor product licensing tend to be highly non-linear. To accommodate open banking patterns via a traditional architecture means over-compensating to allow for sufficient headroom in the capacity. Thus, mitigating the scalability risk in this traditional man- ner is likely to be highly cost-inefficient given the wide range of loads that could be experienced. The ability to scale on demand and at a cost that is linear to the transaction load is highly advantageous for open banking solutions. The paradigm shift challenge Data in core banking systems can be stored in a variety of specific formats: ●● in the case of legacy systems this may be a mainframe file datastore; ●● in more modern implementations and ven- dor package solutions this is more likely to be a relational database. The standards emerging for open banking regulatory services prescribe the use REST- ful APIs for their implementation. (REST is the generally preferred API technology of choice as it is based on open standards and the use of a ‘lightweight’ stateless HTTP protocol for its requests and responses.) This entails the use of Java Script Object Notation (JSON) for the data payloads. (Compared with other API protocols, such as SOAP/ XML, JSON requires less bandwidth, mak- ing it more suitable for internet usage). On this basis, should account information data be retrieved from the core banking platform, a translation from core banking system data format to API data format must take place to meet the API standard. This problem may be compounded by previous efforts within the ASPSP to imple- ment other architectural paradigms, such as service-oriented architecture (SOAP), which is based on an entirely different technology stack and protocols to API imple- mentations. This could lead to a sequence of data translations and gives rise to significant performance challenges and risk as there may be multiple data format transformations all the way through the technology stack
  • 8. Farrow Page 135 from data storage through to API payload. This is illustrated in Figure 4. To achieve a performant open architec- ture to support open banking it is desirable to avoid the potential paradigm shifts in data representation as the data move from core banking system to transmission via an API and finally to the FinTech application. Supply-side considerations As discussed, the transactional characteris- tics of open banking suggest a net increase in volumes transactions. To reduce the number of direct read-only transactions on the core banking systems, one approach is to dupli- cate data from the core banking systems to support the account information and trans- action history requests. External services consumed by the TPPs therefore transact on this ‘cache’ of the core banking system data. No-read transactions that touch the ASPSP’s core banking platform are there- fore necessary to support the open banking information requests. This is considered key to the ability to scale cost-effectively as scaling cost is now decoupled from core banking scaling cost. The required data flow for account data between the ASPSP and AISP is shown in Figure 5. Additionally, by using a cached data store that stores data in a similar format (JSON) as employed in the transmission via the APIs, there is limited computational effort in responding to an open banking information request. This further enhances scalability and reduces the risk relating to slow response times. Supporting payment initiation, which is a ‘create’ transaction, requires integration with other key back-end banking platforms, specifically the ASPSP’s payment engines or payments hub. In this respect, a real-time integration with back-end banking systems cannot be avoided and the caching pattern adds no benefit. The case for cloud platforms Given the architectural challenges high- lighted for open banking, the case for cloud service implementation of open banking platform is now highlighted. The beneficial features of a cloud service include: ●● Elastic scaling: As transaction volumes increase or decrease,cloud autoscaling tech- nologies can scale the computing resource automatically as required. ●● Use of lightweight protocols: The use of REST APIs and JSON for data specifica- tion requires less computing resource in the supporting middleware versus other paradigms such as service-oriented archi- tecture that are based on ‘heavyweight’ protocols such as SOAP and XML. This reduces computing resource requirements and makes the solution inherently more scalable. ●● ‘No SQL’ database technology: ‘Document’ style storage databases allow data to be stored the in the same format as originally transmitted, including JSON.This requires Figure 4: Data paradigm shifts from ASPSP to TPP ASPSP Relational / Legacy File Database Service Layer Open Banking Channel TPPSQL SOAP/ XML REST/ JSON Response Request PSU
  • 9. Open banking: The rise of the cloud platform Page 136 broad term ‘open banking as a service’ (OBaaS). In the platform concept presented, all open banking interfaces, whether to meet regulatory requirements or the ASPSP’s own competitive market initiatives, are offered via the platform. The key to the success of this approach relates to the effectiveness of the integration between the ASPSPs and the cloud. This integration will typically employ the bank’s existing middleware technologies and interfaces. It is useful to present this platform in the context of the PSD2 requirement for strong customer authentication (SCA). SCA, in simple terms, comprises the approach to authenticate a PSU using two factors to reduce the possibility of imper- sonation attacks. In practice, this step also includes attaining the consent of the PSU to permit the TPP access to their payment account. One of the SCA methods that ASP- SPs can choose to support is ‘redirection’, whereby the user is redirected from the TPP application to the ASPSP such that actual authentication takes place within the ASPSP’s application, such as their existing online banking application. In this respect, the OBaaS platform is designed to be a ‘headless’ service (ie one without any user interface). Consequently, a further integra- tion is identified to support this SCA style. Figure 6 shows the overall context of a supply-side open banking platform and the high-level IT connections required between system components. As discussed previously, to leverage the advantages of a cloud platform and achieve the necessary cost-effective scaling for an open banking solution, customer account data and transaction history are replicated to the platform. The consequence of this repli- cation is that: ●● enquiry-only transactions associated with account information and transaction history Figure 5: Optimised data flow pattern from an ASPSP to an AISP AISP ASPSP Aggregated Transaction History Database Aggregated Account Information Database Core Banking System Database Transaction History Cache Account Information Cache PSU no, or minimal, format translation from data store through to payload. ●● Use of open source middleware: Open source software is prevalent for cloud deployments. Licensing models are much more scalable as the software is free or at least better geared to the highly elastic solutions enabled by the cloud.This makes open banking solu- tions using cloud deployments linearly scal- able and more cost-effective. OPEN BANKING PLATFORM TYPES Several types of open banking platform are now identified and their features and merits discussed. Open banking as a service A supply-side platform provides the open payment services for achieving PSD2 com- pliance on behalf of an ASPSP, hence the
  • 10. Farrow Page 137 requests are supported from the data caches in the cloud; and ●● the ASPSP must update the data caches within the cloud from account data from the core banking platforms. To support the latter data replication, the concept of a ‘hydration engine’ is introduced. This component is responsible for: ●● integrating with the core banking systems to extract data relating to transactions on customer accounts; ●● marshalling and streaming such data to the cloud platform; and ●● receiving the data streamed to the platform and updating the account information and transaction data caches. In this respect, this particular component implementation spans both the environment of the ASPSP and that of the platform. Components The application components for the OBaaS platform are illustrated in Figure 7 and are described below: ●● API gateway:This component hosts the API endpoints that TPPs will utilise to access Figure 6: Systems context of a supply-side platform Open Banking Supply Side Platform ASPSP Strong Customer Authentication ASPSP Banking Sytems Third Party Providers AISP / PISP Transaction History Account Information Payment Initiation ASPSP Banking Systems Interface open banking Interfaces PSU Consent Interface Redirection PSU
  • 11. Open banking: The rise of the cloud platform Page 138 Figure 7: High-level architecture for the OBaaS platform Supply Side TSP Platform Account Information Service Payment Initiation Service Transaction History Service ASPSP Core Banking Systems Payment Hub or Engine TPP Identity & Access Management Third Party Providers Regulatory APIs Platform Integration Layer Local Integration Services Audit Service Audit Database API Gateway Account Information Database Txn Database Consent Database Consent Service Payment Integration Hydration Engine the payment account services and payment initiation capabilities. PSD2 mandates that the identity of a TPP must be proven with a digital certificate and that the TPP is an entity that is regulated. It provides services to ensure the appropriate consumption of APIs only by regulated TPPs and sup- ports the necessary application protocols employed by the open banking services, notablyTLS 2.0. ●● TPP identity and access management: This component provides TPP authentication and authorisation services. It supports the necessary authorisation and identity pro- tocols employed in the ecosystem, such as OATH2, and manages the identities of TPPs registered with a particular ASPSP. ●● Account information service: This compo- nent provides the business logic to process the information requests and retrieve data
  • 12. Farrow Page 139 stores and the data stores containing the replicated account information. ●● Transaction history service: This component provides the business logic to process the transaction history requests and retrieve data and the data stores containing the rep- licated account information. ●● Payment initiation service: This component provides the capabilities to implement the payment initiation APIs.These may include message format and business validation. ●● Platform integration layer: This component provides the integration services in the cloud to support the hydration engine’s updates to the cloud data stores.It also pro- vides real-time integration services to local ASPSP components and services that are needed to provide payment initiation ser- vices to the TPPs ●● Local integration services: This component provides integration services that are local to the ASPSP that support the hydration engine functionality.Specifically,this relates to the integration with the ASPSP’s core banking systems. Depending on the scope of accounts types offered by the ASPSP, there are likely to be a number of differ- ent integrations to a variety of core bank- ing platforms, typically for retail, business banking and credit card platforms. ●● Consent service: This component creates tokenised data structures that encapsu- late the consent given by a PSU to TPP to access their account data and stores this in the consent database.The consent token is then retained by the TPP and presented when it attempts to access account data of the PSU. When a TPP requests account data, the service checks the validity of the consent token presented against to the associated stored consent for that PSU and TPP. If it successfully matches, the TPP is allowed to access the account data. ●● Audit service: Provides a business log of the transactions that have taken place via the platform. Used to support PSU enquiries and disputes. AISP platform Figure 8 shows the application components of an AISP platform. This platform is a demand-side platform that provides the ser- vices necessary for an AISP to utilise open banking regulatory APIs. The characteristics of this platform are the accumulation of large amounts of trans- action data. The data feed: ●● a simple transaction query service to sup- port the view of transaction by the PSU; ●● AISP-specific services such as money man- agement services as per the specific busi- ness model; and ●● an analytics capability that is used to pro- vide customer insights for the PSU directly or to inform the development of further innovative services by the AISP. The technical challenges for this platform are the scalability required to support the Big Data solution around the transaction history data. Cloud technologies, as discussed, will add significant benefit and are the de facto choice for the implementation technologies. PISP platform This platform is a demand-side platform that performs the payment initiation services of a PISP. Figure 9 illustrates the components of the PISP platform and these are described below: ●● payment initiation service: This component performs the functions necessary for sub- mitting a payment initiation request to an ASPSP; ●● consent service: provides consent capabil- ity from the TPPs perspective, storing the generated consent token for presentation to the ASPSP when submitting a payment initiation request; ●● audit service: as per the supply-side platform described previously; and
  • 13. Open banking: The rise of the cloud platform Page 140 Figure 8: AISP platform components AISP Platform Account Information Service Aggregated Transaction History Service Consent Service ASPSPs A/C Information Database Consent Database Transaction Database Account Information & Transaction History APIs Regulatory API Integration Layer Scheduling Service Transaction Analytics Service Audit Service Audit Database PSU Services ●● regulatory API integration layer: this compo- nent manages the technical interactions with the ASPSP regulatory APIs — this includes the technical protocols for authorisation of the TPP and the secure transmission of data via the APIs. The key services of this platform are that it provides a stateless transaction capability to create a payment order. Unlike an AISP platform, it does not accumulate significant amounts of data. In this respect, while a cloud implementation may still offer benefits, it is not as critical to the implementation as it is for an AISP or ASPSP platform as the data-scaling requirements are significantly less. However, should PISP transaction vol- umes become significant in the long term, the elastic scaling properties of the cloud are ideally suited to scaling the payment initiat- ing service. Demand side technical service provider platform Figure 10 illustrates the components of the demand-side TSP platform. This platform
  • 14. Farrow Page 141 Figure 9: PISP platform components PISP Platform Payment Initiation Service Consent Service ASPSPs Consent Database Payment Initiation APIs Regulatory API Integration Layer Audit Service Audit Database PSU Services supports both AISPs and PISPs. The core open banking services to support each of these actors are provided by the platform. By offering these services as a platform, TPPs are then free to focus on the devel- opment of their customer propositions. The components are an amalgam of those required for the AISP and PISP platforms. Instead of interfacing directly with the ASPSP’s regulatory APIs, TPPs inter- face with proprietary APIs offered by the platform. From a TPP perspective, this offers a number of potential advantages:
  • 15. Open banking: The rise of the cloud platform Page 142 Figure 10: Demand-side TSP platform components Demand Side TSP Platform Account Information Service Payment Initiation Service Aggregated Transaction History Service Consent Service ASPSPs A/C Information Database Consent Database Transaction Database TPP Identity & Access Management API Gateway Third Party Providers Regulatory APIs Regulatory API Integration Layer Scheduling Service Proprietary TSP Platform APIs Transaction Analytics Service AISP Services PISP Services Audit Service Audit Database ●● simpler IT solution interfacing via one set of platform APIs rather than multiple open banking standards; ●● robustness to changes in the regulatory APIs as changes to minutiae of the regu- latory APIs may not impact the platform APIs; ●● lower IT operating costs, as the platform can provide these services on a lower cost basis due to economies of scale and scope; ●● lowers barriers of entry for a TPP as they are not faced with significant development costs to design and build multiple complex regulatory API interfaces. Multi-party open banking platform It has been previously been highlighted5 that PSD2 is merely a trigger for a much broader open banking initiative and that,
  • 16. Farrow Page 143 Figure 11: Layered ecosystem model API Eco-System Layered Model APIs accessible to a group of authorised participants within a regulatory context e.g. PSD2 AISPs & PISPs Maintained by a recognised standards body. APIs accessible to participants within the Walled Garden ecosystem Maintained as proprietary standards APIs accessible to industry entities Maintained as proprietary standards or by a industry body Layer 2 Walled Garden Layer 3 Industry Eco-system Layer 1 Regulatory Compliance due to limitations of PSD2 applying only to payment accounts, an extended API eco- system is likely to develop. This extended ecosystem consists of multiple layers of APIs that provide additional services over and above the regulatory minimum as illustrated in Figure 11. In these cir- cumstances, the interaction between the market participants becomes more varied and complex. To support these wider interactions, the concept of the multi-party open banking platform is proposed. Figure 12 shows the interactions of the ecosystem participants and the proposed multi-party open banking platform.
  • 17. Open banking: The rise of the cloud platform Page 144 Figure 12: Multi-party open banking platform concept ASPSP Core Banking Systems PSD2 Regulated Organisations ASPSP Banking Systems Interface Eco-System Users Multi-Party Open Banking Platform Partner Organisations Industry Organisations Layer1 Compliance Layer 2 Walled Garden Layer3 IndustryEco-System Eco-System Users Eco-System Users The key features of the multi-party open banking platform are that: ●● It supports both the supply and demand- side perspectives: –– supply-side perspectives are driven by regulation, enforcing the market partic- ipants to provide specific services; –– demand-side perspectives are driven by the consumer and by what a participant wants to provide, or is capable of provid- ing, to them. ●● Customer data are the key asset of the platform: –– the platform contains the customer financial data upon which the proposi- tions are built; –– data analytics forms the basis upon which the consumer (demand) propositions are constructed. ●● It provides support for all identified layers of the open banking ecosystem: –– the platform provides the necessary infrastructure and collaboration frame- works for participants to collaborate, notably identity management and the constructs needed to transact securely. ●● The interfaces use RESTful APIs for all collaborations between participants. In terms of its IT architecture, the platform is an amalgam of the components of the demand and supply-side technical service provider platforms.
  • 18. Farrow Page 145 Rationale for multi-party platform Economies of scope The avoidance of having to create dedicated solutions for each implementation of the API layer or to implement point-to-point solutions between business partners provides a number of opportunities for economies of scope, including: ●● reduction in infrastructure costs through a single highly scalable operational plat- form; ●● the consolidation of the technology types employed and a reduction in physical deployments reduces overall costs; and ●● opportunities to reuse services from the different API layers in different business contexts, again providing the opportunity to reduce costs. Common security framework A common security framework comprised of agreed security standards and protocols can be provided. Similarly, there is the opportu- nity for a common trust framework between all parties. However, the latter may be more of a challenge as PSD2 regulation demands a specific trust framework as defined by the Regulatory Technical Standards6 (RTS). This particular feature of the RTS is not considered to be suitable for generalisation and therefore for use within the non- regulatory layers, although some of the inherent principles could be adopted. Consistent identity and access management Given the potential number of TPPs col- laborating within the ecosystem and its inherent layering of the APIs, this creates challenges with respect to: ●● how to control the access to APIs within the layers of the ecosystem; ●● managing the volume of the TPPs as more propositions come to market; ●● achieving interoperability relating to the identity of TPPs, their role and how to control access. In this context, the discipline of identity and access management becomes extremely important. The multi-party platform can offer a core capability to manage identities of the participants and provide the necessary authentication and authorisation services. The application of role-based access in the platform can be achieved through a con- figurable centralised policy management and enforcement capability, simplifying the management of TPP identities and their access rights. Summary In a future, wider, open banking API eco- system, with services over and above the baseline regulatory capabilities, the concept of a multi-party open banking platform pro- vides an elegant solution that can provide unified security standards and trust models. It would also manage the identities and con- trol the access of all ecosystem participants in a consistent manner, achieving economies of scale and scope. CONCLUSION Open banking appears well suited to its implementation through a variety of plat- forms. Two categories of platform have been identified, namely the supply side and the demand side. Platform theory in the form of the virtuous cycle model has been applied to the AISP supply-side platform. The model suggests that the key network effect dimension is that of the account data; the more data accumulate and the greater the scope of the data, the more this will generate innovation, enticing more customers, in turn generating more account data. In terms of qualifying the future success of open banking, this cycle is considered important as any platform will
  • 19. Open banking: The rise of the cloud platform Page 146 ultimately be judged by the value it creates for its users. The network effects of open banking platforms have been shown, in principle, to have a limitation on reach, bounded by the regulatory jurisdiction and the domicile of the PSU. At this stage in the maturity of open banking, it is unclear whether network effects are sufficient to reach a tipping point for its wide adoption. A widening of the scope of the regula- tion in terms of account types may help in this respect. Further, given the identi- fied limitations on reach, the emergence of truly global open banking platforms seems unlikely. From an IT perspective, open banking has been shown to have distinctly different usage characteristics to traditional bank- ing. This leads to specific non-functional characteristics in terms of unpredictable loads that may have significant multipli- ers relative to the underlying customer base and new patterns of access to payment accounts. In terms of the implementation of the variety of platforms, cloud technologies have been highlighted as being well suited to meeting the transactional characteristics of open banking. It is expected that such cloud platforms will become the de facto standard for the implementation of open banking solutions. Finally, a number of B2B technical service provider platforms have also been identified. As B2B models, these do not adhere the virtuous cycle identified for the business-to-consumer models of AISP and PISP platforms. Network effects are not considered to be critical in their adoption and uptake. However, there are numer- ous distinct advantages in their usage for ASPSP and TPPs, their uptake being pre- mised on: ●● a reduction in IT complexity for open banking participants; ●● reduced barriers to entry for TPPs; and ●● reduced IT operating costs due to the economies of scale and scope of the plat- form provider. References (1) European Commission (2015) ‘Directive (EU) 2015/2366 of the European Parliament and of the Council of 25 November 2015 on payment services in the internal market, amending Directives 2002/65/EC, 2009/110/EC and 2013/36/EU and Regulation (EU) No 1093/2010, and repealing Directive 2007/64/EC (Text with EEA relevance)’, available at: https://eur-lex.europa.eu/legal-content/ EN/TXT/?uri=CELEX%3A32015L2366 (accessed 7th February, 2020). (2) Ernst &Young (2018) ‘FinTech Open Banking Snapshot’, available at: https://assets.ey.com/content/ dam/ey-sites/ey-com/en_gl/topics/banking-and- capital-markets/ey-FinTech-open-banking-snapshot. pdf (accessed 11th March, 2020). (3) The Berlin Group (2020) ‘NextGenPSD2 XS2A Framework — Implementation Guidelines,Version 1.3.6’, available at: https://www.berlin-group.org/ nextgenpsd2-downloads (accessed 28th March, 2020). (4) Gurley, B. (2014) ‘How to miss by a mile: an alternative look at Uber’s potential market size’, Above the Crowd, 11th July, available at: http:// abovethecrowd.com/2014/07/11/how-to-miss- by-a-mile-an-alternative-look-at-ubers-potential- market-size/ (accessed 13th March, 2020). (5) Farrow, G. (2020) ‘An application programming interface model for open banking ecosystems’, Journal of Payments Strategy & Systems,Vol. 14, No. 1, pp. 75–91. (6) European Commission (2017) ‘Commission Delegated Regulation (EU) 2018/389 of 27 November 2017 supplementing Directive (EU) 2015/2366 of the European Parliament and of the Council with regard to regulatory technical standards for strong customer authentication and common and secure open standards of communication (text with EEA relevance)’, available at: http://data.europa.eu/ eli/reg_del/2018/389/oj (accessed 7th February, 2020).