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Measuring Change
       Moving from Outputs to Outcomes to Impact
                     10:00am – 11:15am
  Facilitator: Lisa Kuzma, Ri h d Ki M ll F d ti
  F ilit t Li K            Richard King Mellon Foundation
  Speakers: Mike Bangser, MDRC / Junlei Li, Office of Child
Development / Art Maxwell and Pam Meadowcroft, Meadowcroft
     & Associates / Tim Weidemann, Rondout Consulting
Converting YOUR Program to a
            Valid EBP: Fidelity Management
            V lid EBP Fid li M

                  Meadowcroft & Associates and
                  Wesley Spectrum Services
                  For more information, please contact Pamela
                  Meadowcroft, Ph.D. at pmeadowcroft@aol.com
                  Or 412.683.7275




                      Meadowcroft&Associates and
5/20/2011                Wesley Spectrum (c)                    2
Evolution of what payers want AND ways
            providers improved programs
                id    i       d




             Old days:                             Then Came:
             PROCESS                               OUTCOMES




   Near F t
   N     Future: EBP+                               Then EBP:
                                                     process+
   continuous improvement                           outcomes
   (assess-plan-monitor-
   improve)
   i      )
                           Meadowcroft&Associates and
5/20/2011                     Wesley Spectrum (c)               3
What is the Difference?
   Levels of confidence in the outcomes

            Evidence-based practice (rigorously
            evaluated; most often proven via RCT)
            Evidence-informed practice/research-based
            E id        i f    d       ti /       hb d
            (existing research support)
             Best Practices (expert opinion)
            Promising practice (acceptable treatments,
            anecdotal)  )
            Innovations
            Intuition, “the way it’s always done”
                     ,        y           y
                       Meadowcroft&Associates and
5/20/2011                 Wesley Spectrum (c)            4
WE KNOW A LOT ABOUT WHAT
            WORKS!!!!!


             Meta-analyses on thousands of studies
             Many programs ARE using research-
             based practices
             They just haven’t MEASURED and
             TRACKED their work!!!




                      Meadowcroft&Associates and
5/20/2011                Wesley Spectrum (c)         5
Mark Lipsey, “Evidence-based Practice More than One Approach.” MST
and FFT (two brand-names) show positive results the dark boxes but even
                                          results,         boxes,
              “generic” interventions showed better results.




       From http://cjjr.georgetown.edu/pdfs/ebp/ebppaper.pdf
                         Meadowcroft&Associates and
5/20/2011                   Wesley Spectrum (c)                   6
Wesley Spectrum In Home: History of
            Tracking Outcomes

                  Clients Discharged to Same or Less Restrictive
                                  Environments
                                           100%                                     100%
   100%
            91%           93%           92%                                       93%
                             89%                         90%           90%
   90%         86%                                                  86%
                                                      82%
   80%

   70%

   60%

   50%                                                                                          Allegheny

   40%                                                                                          Westmoreland

   30%

   20%

   10%

    0%
          FY 2009 Qtr 1 FY 2009 Qtr 2 FY 2009 Qtr 3 FY 2009 Qtr 4 FY 2010 Qtr 1 FY 2010 Qtr 2
                  Qtr.          Qtr.          Qtr.          Qtr.          Qtr.          Qtr.


     5/20/2011                            Meadowcroft&Associates and                                           7
5/20/2011                                    Wesley Spectrum (c)                                               7
But… Wh G d O t
            B t Why Good Outcomes?
                                 ?

             Easier population? OR
             Something we are DOING (our
             interventions/program model)?
                          /          d l)
             In other words: TRACKING
             OUTCOMES IS NOT ENOUGH




                    Meadowcroft&Associates and
5/20/2011              Wesley Spectrum (c)       8
Ideal Results
            Id l R    lt
             High “fidelity” to the model leads to
                   fidelity
             the best outcomes
   45.00
   45 00

   40.00

   35.00

   30.00

   25.00                                                         Model Adherence Scores
   20.00
                                                                 Change in Outcomes
   15.00                                                         Scores
   10.00

    5.00

    0.00
              Family 1   Family 2        Family 3     Family 4


      5/20/2011                     Meadowcroft&Associates and                            9
5/20/2011                              Wesley Spectrum (c)                                9
Steps for Building a local EBP: Fidelity
            Management

               Define the program
                  f
               Develop and Track Model Fidelity
               (outputs)
               (        )
               Develop and Monitor Outcomes
               Validate the Locally-Developed
               Program Model (link outputs to
               outcomes)  )
               Build-in CQI

                       Meadowcroft&Associates and
5/20/2011                 Wesley Spectrum (c)          10
Tools for A
            T l f Assuring Model Fid lit
                        i M d l Fidelity
                 Therapist and S
                 Th     i    d Supervisor Ch kli
                                      i   Checklists
                 (Intake, Monthly, Discharge) include:
                  Who we are serving (population assessments)
                  What are we doing (outputs related to key
                  activities, intensity of services)
                  How’d we do (client outcomes)
                 Consumer Satisfaction Surveys
                  Items relate to key program activities;
                    e s e a e o ey p og a ac          es;
                  additional output measures
                 Embed in CQI (participating in QII)

     5/20/2011             Meadowcroft&Associates and       11
5/20/2011                     Wesley Spectrum (c)           11
Model Adherence Scores for Wesley Spectrum
       In Home Model Elements: Two Sites
       Compared to Be Used for CQI
  4    4                                     4
             3.75                                3.75         3.75                3.75
                                                                                         3.6
                                                                                         36
                    3.5   3.5   3.5                     3.5                 3.5
 3.5
                                                                     3.25
                                      3
  3


 2.5
 25


  2


 1.5                                                                                           Westmoreland n=4
                                                                                               Allegheny n=10
  1


 0.5


  0




       5/20/2011                          Meadowcroft&Associates and                                            12
5/20/2011                                    Wesley Spectrum (c)                                                12
Higher Model Fidelity Improved Child
       Well-Being: Strong Relationship
                g       g            p
       between Outputs and Outcomes
                               NCFAS-G Child Well-Being Change Scores
0.7

0.6

0.5

0.4                                                                                Lower Adherence
                                                                                   Group
0.3
03
                                                                                   Higher Adherence
0.2                                                                                Group

0.1

 0
      Overall Child     Child's       School           Child's    Motivation to
       Well-Being      Behavior     Performance     Relationship Maintain Family
                                                    with Parents
       Overall Child Well-Being and Child's Behavior significant at p<.05 level

                                         Meadowcroft&Associates and
5/20/2011                                   Wesley Spectrum (c)                                 13
Wesley Spectrum In Home VS Multi-
        Systemic Therapy (
         y            py (name-brand EBP) with
                                          )
        Comparable Populations
                            Percent of Consumers Who Achieved Outcomes
0.96

0.92

0.88

0.84                                                                             MST

 0.8                                                                             WSIH-All Cases

0.76                                                                             WSIH-Higher Adherence
                                                                                 Cases

0.72

0.68
          Completed         No Arrests /     Child in Home     Child in School
       Therapy / Planned Planned Discharge
          Discharge
             Child In School significant for MST vs. WSIH Higher (p<.05).

                                         Meadowcroft&Associates and
5/20/2011                                   Wesley Spectrum (c)                                     14
Brand-name EBP vs Local-developed EBP


     Purchased EBP Model              Home Grown Model
                                        Building Process
       $millions for research           Low-cost research and
       and evaluation                   evaluation in short time
                                                       short-time
       Many decades                     Moderate level program
       research/development             requirements
       Highly prescribed                Lower program cost
       Low adaptability                 Greater utility across
                                        populations
       High effort
                                        Embedded in CQI
       Ongoing high program
       Cost (e.g.,
       C t(                             Tools for incorporating
                                        new practices
       recertification)
                                        Staff commitment



                     Meadowcroft&Associates and
5/20/2011               Wesley Spectrum (c)                         15
Key Conclusions
            K C     l i
             Evidence b
             E id     based models pose li it ti
                           d    d l       limitations th t our
                                                      that
             model building process does not

             Our model building process is replicable so other
             programs could do the same

             The process gives programs supervision and
             monitoring tools for continuous improvement AND
             for making the case of value to stakeholders


                         Meadowcroft&Associates and
5/20/2011                   Wesley Spectrum (c)                  16

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Pittsburgh Nonprofit Summit - Measuring Change - Supplemental Slides

  • 1. Measuring Change Moving from Outputs to Outcomes to Impact 10:00am – 11:15am Facilitator: Lisa Kuzma, Ri h d Ki M ll F d ti F ilit t Li K Richard King Mellon Foundation Speakers: Mike Bangser, MDRC / Junlei Li, Office of Child Development / Art Maxwell and Pam Meadowcroft, Meadowcroft & Associates / Tim Weidemann, Rondout Consulting
  • 2. Converting YOUR Program to a Valid EBP: Fidelity Management V lid EBP Fid li M Meadowcroft & Associates and Wesley Spectrum Services For more information, please contact Pamela Meadowcroft, Ph.D. at pmeadowcroft@aol.com Or 412.683.7275 Meadowcroft&Associates and 5/20/2011 Wesley Spectrum (c) 2
  • 3. Evolution of what payers want AND ways providers improved programs id i d Old days: Then Came: PROCESS OUTCOMES Near F t N Future: EBP+ Then EBP: process+ continuous improvement outcomes (assess-plan-monitor- improve) i ) Meadowcroft&Associates and 5/20/2011 Wesley Spectrum (c) 3
  • 4. What is the Difference? Levels of confidence in the outcomes Evidence-based practice (rigorously evaluated; most often proven via RCT) Evidence-informed practice/research-based E id i f d ti / hb d (existing research support) Best Practices (expert opinion) Promising practice (acceptable treatments, anecdotal) ) Innovations Intuition, “the way it’s always done” , y y Meadowcroft&Associates and 5/20/2011 Wesley Spectrum (c) 4
  • 5. WE KNOW A LOT ABOUT WHAT WORKS!!!!! Meta-analyses on thousands of studies Many programs ARE using research- based practices They just haven’t MEASURED and TRACKED their work!!! Meadowcroft&Associates and 5/20/2011 Wesley Spectrum (c) 5
  • 6. Mark Lipsey, “Evidence-based Practice More than One Approach.” MST and FFT (two brand-names) show positive results the dark boxes but even results, boxes, “generic” interventions showed better results. From http://cjjr.georgetown.edu/pdfs/ebp/ebppaper.pdf Meadowcroft&Associates and 5/20/2011 Wesley Spectrum (c) 6
  • 7. Wesley Spectrum In Home: History of Tracking Outcomes Clients Discharged to Same or Less Restrictive Environments 100% 100% 100% 91% 93% 92% 93% 89% 90% 90% 90% 86% 86% 82% 80% 70% 60% 50% Allegheny 40% Westmoreland 30% 20% 10% 0% FY 2009 Qtr 1 FY 2009 Qtr 2 FY 2009 Qtr 3 FY 2009 Qtr 4 FY 2010 Qtr 1 FY 2010 Qtr 2 Qtr. Qtr. Qtr. Qtr. Qtr. Qtr. 5/20/2011 Meadowcroft&Associates and 7 5/20/2011 Wesley Spectrum (c) 7
  • 8. But… Wh G d O t B t Why Good Outcomes? ? Easier population? OR Something we are DOING (our interventions/program model)? / d l) In other words: TRACKING OUTCOMES IS NOT ENOUGH Meadowcroft&Associates and 5/20/2011 Wesley Spectrum (c) 8
  • 9. Ideal Results Id l R lt High “fidelity” to the model leads to fidelity the best outcomes 45.00 45 00 40.00 35.00 30.00 25.00 Model Adherence Scores 20.00 Change in Outcomes 15.00 Scores 10.00 5.00 0.00 Family 1 Family 2 Family 3 Family 4 5/20/2011 Meadowcroft&Associates and 9 5/20/2011 Wesley Spectrum (c) 9
  • 10. Steps for Building a local EBP: Fidelity Management Define the program f Develop and Track Model Fidelity (outputs) ( ) Develop and Monitor Outcomes Validate the Locally-Developed Program Model (link outputs to outcomes) ) Build-in CQI Meadowcroft&Associates and 5/20/2011 Wesley Spectrum (c) 10
  • 11. Tools for A T l f Assuring Model Fid lit i M d l Fidelity Therapist and S Th i d Supervisor Ch kli i Checklists (Intake, Monthly, Discharge) include: Who we are serving (population assessments) What are we doing (outputs related to key activities, intensity of services) How’d we do (client outcomes) Consumer Satisfaction Surveys Items relate to key program activities; e s e a e o ey p og a ac es; additional output measures Embed in CQI (participating in QII) 5/20/2011 Meadowcroft&Associates and 11 5/20/2011 Wesley Spectrum (c) 11
  • 12. Model Adherence Scores for Wesley Spectrum In Home Model Elements: Two Sites Compared to Be Used for CQI 4 4 4 3.75 3.75 3.75 3.75 3.6 36 3.5 3.5 3.5 3.5 3.5 3.5 3.25 3 3 2.5 25 2 1.5 Westmoreland n=4 Allegheny n=10 1 0.5 0 5/20/2011 Meadowcroft&Associates and 12 5/20/2011 Wesley Spectrum (c) 12
  • 13. Higher Model Fidelity Improved Child Well-Being: Strong Relationship g g p between Outputs and Outcomes NCFAS-G Child Well-Being Change Scores 0.7 0.6 0.5 0.4 Lower Adherence Group 0.3 03 Higher Adherence 0.2 Group 0.1 0 Overall Child Child's School Child's Motivation to Well-Being Behavior Performance Relationship Maintain Family with Parents Overall Child Well-Being and Child's Behavior significant at p<.05 level Meadowcroft&Associates and 5/20/2011 Wesley Spectrum (c) 13
  • 14. Wesley Spectrum In Home VS Multi- Systemic Therapy ( y py (name-brand EBP) with ) Comparable Populations Percent of Consumers Who Achieved Outcomes 0.96 0.92 0.88 0.84 MST 0.8 WSIH-All Cases 0.76 WSIH-Higher Adherence Cases 0.72 0.68 Completed No Arrests / Child in Home Child in School Therapy / Planned Planned Discharge Discharge Child In School significant for MST vs. WSIH Higher (p<.05). Meadowcroft&Associates and 5/20/2011 Wesley Spectrum (c) 14
  • 15. Brand-name EBP vs Local-developed EBP Purchased EBP Model Home Grown Model Building Process $millions for research Low-cost research and and evaluation evaluation in short time short-time Many decades Moderate level program research/development requirements Highly prescribed Lower program cost Low adaptability Greater utility across populations High effort Embedded in CQI Ongoing high program Cost (e.g., C t( Tools for incorporating new practices recertification) Staff commitment Meadowcroft&Associates and 5/20/2011 Wesley Spectrum (c) 15
  • 16. Key Conclusions K C l i Evidence b E id based models pose li it ti d d l limitations th t our that model building process does not Our model building process is replicable so other programs could do the same The process gives programs supervision and monitoring tools for continuous improvement AND for making the case of value to stakeholders Meadowcroft&Associates and 5/20/2011 Wesley Spectrum (c) 16