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EMR and Practice Management Replacement 101
Medical practices depend on their Electronic Medical Record (EMR) and Practice Management (PM) systems every
day to optimize workflows, profitability and standards of patient care. In theory, any EMR or PM should be able to
help practices find this kind of efficiency, however not all systems are created equal. For many reasons from product
issues to vendor stability, practices across the country are replacing their systems. If you are considering replacing
your EMR or PM or both, listed below are some helpful tips to consider when choosing your solution. With such a
significant investment of both time and money, it is important to get the most value of your EMR and PM solution.
Tips for EMR and PM Replacement
1.	 Define product needs. Since you have already spent
time using an EMR, you probably know what you like
and don’t like. Take time to write a list of your “must
haves” in a system, and also what you don’t want to
see again. Remember to think about workflows,
mobility, and interfaces.
2.	 Define service needs. When something goes wrong,
the service team is who you’re going to want to call. This
is an important and often forgotten aspect of owning
an EMR solution. Define what is important to you from a
service team. Do they need to be available 24/7? Do you
prefer the team be US-based? Capture your key needs.
3.	 Meaningful Use. Selecting a vendor that can help
you successfully navigate the ongoing and evolving
government regulations is critical in today’s healthcare
environment. When are you going to be attesting to
Meaningful Use? What do you need to consider long term?
4.	 Data migration. Since you are considering a new EMR,
you will also need to consider what data from your existing
system you would like to bring over to your new EMR. The
vendor that you select should provide a straightforward
data migration solution and be able to work with your
practice throughout the process. Make sure to clarify
how they bring over not only demographics, but also
medication lists, orders, and labs.
5.	 Vendor. Today’s market offers a wide variety of Healthcare
IT vendors to choose from for a replacement solution. A
vendor with proven long term stability, track record and
resources to deliver a comprehensive solution are critical
areas to consider in order to minimize future challenges.
6.	 Establish a decision team. Pulling together a team that
accurately represents your whole practice is a critical
step in ensuring a smooth transition to a new system.
Representing the many functions within your practice
on your decision team will help establish a strong level
of commitment to the new EMR solution as well as the
team-oriented process of adopting it.
7.	 Align priorities. Talk to the decision team and give each
participant a chance to weigh-in. It is important to drive
alignment around priorities to ensure success. If everyone
has shared an opinion they will be much more likely to
want to help the system succeed when it goes live.
8.	 Create a plan. Work with your decision team and
new vendor to outline key milestones and a timeline
for adopting the new system. Following a plan will
help your practice achieve on-time project deliverables
and ultimately minimize workflow disruptions during
implementation.
Centricity Practice Solution from GE Healthcare is the best choice when replacing
your EMR or PM System
Centricity Practice Solution is a fully integrated EMR and Practice Management system designed to
enhance the clinical and financial productivity of your ambulatory practice. With exceptional customization,
progressive technology, and seamless interoperability, Centricity Practice Solution enables you to spend
more time with patients and to build your best practice.
If you are looking for a new EMR and PM system, we know that you must already be experiencing some
frustration with your practice’s current technology. What makes Centricity Practice Solution the best option
for a replacement EMR is simple.
Dependable service. Our team offers the service and support that your practice needs to feel confident
that when you do run into problems you will have a reliable support team. We work collaboratively and
will listen to you to understand the needs of your practice to make sure that all product enhancements
can help you get the best return on your investment – and build your best practice.
Simple migration. Project managers from GE Healthcare will work with your team to ensure that your
practice is prepared and informed throughout the migration process. From the initial planning and
assessment phases to the ‘go live,’ GE Healthcare offers a single point of contact for your practice to
work with throughout the process.
A trusted vendor. GE Healthcare has years of experience in healthcare and technology, and is a
strategic partner you can count on to help your practice meet Meaningful Use, HIPAA 5010, ICD-10,
Accountable Care, and any other new challenges the future may hold.
© 2013 General Electric Company – All rights reserved.
General Electric Company reserves the right to make changes in specifications and
features shown herein, or discontinue the product described at any time without notice
or obligation. Contact your GE Representative for the most current information.
*GE, the GE Monogram, Centricity and imagination at work are trademarks of
General Electric Company.
GE Healthcare, a division of General Electric Company.
GE Healthcare
540 West Northwest Highway
Barrington, IL 60010
U.S.A.
@GEHealthcareIT
Visit the GE Healthcare IT blog at
http://www.ge-health-it-views.com

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EMR & Practice Management Replacement 101

  • 1. EMR and Practice Management Replacement 101 Medical practices depend on their Electronic Medical Record (EMR) and Practice Management (PM) systems every day to optimize workflows, profitability and standards of patient care. In theory, any EMR or PM should be able to help practices find this kind of efficiency, however not all systems are created equal. For many reasons from product issues to vendor stability, practices across the country are replacing their systems. If you are considering replacing your EMR or PM or both, listed below are some helpful tips to consider when choosing your solution. With such a significant investment of both time and money, it is important to get the most value of your EMR and PM solution. Tips for EMR and PM Replacement 1. Define product needs. Since you have already spent time using an EMR, you probably know what you like and don’t like. Take time to write a list of your “must haves” in a system, and also what you don’t want to see again. Remember to think about workflows, mobility, and interfaces. 2. Define service needs. When something goes wrong, the service team is who you’re going to want to call. This is an important and often forgotten aspect of owning an EMR solution. Define what is important to you from a service team. Do they need to be available 24/7? Do you prefer the team be US-based? Capture your key needs. 3. Meaningful Use. Selecting a vendor that can help you successfully navigate the ongoing and evolving government regulations is critical in today’s healthcare environment. When are you going to be attesting to Meaningful Use? What do you need to consider long term? 4. Data migration. Since you are considering a new EMR, you will also need to consider what data from your existing system you would like to bring over to your new EMR. The vendor that you select should provide a straightforward data migration solution and be able to work with your practice throughout the process. Make sure to clarify how they bring over not only demographics, but also medication lists, orders, and labs. 5. Vendor. Today’s market offers a wide variety of Healthcare IT vendors to choose from for a replacement solution. A vendor with proven long term stability, track record and resources to deliver a comprehensive solution are critical areas to consider in order to minimize future challenges. 6. Establish a decision team. Pulling together a team that accurately represents your whole practice is a critical step in ensuring a smooth transition to a new system. Representing the many functions within your practice on your decision team will help establish a strong level of commitment to the new EMR solution as well as the team-oriented process of adopting it. 7. Align priorities. Talk to the decision team and give each participant a chance to weigh-in. It is important to drive alignment around priorities to ensure success. If everyone has shared an opinion they will be much more likely to want to help the system succeed when it goes live. 8. Create a plan. Work with your decision team and new vendor to outline key milestones and a timeline for adopting the new system. Following a plan will help your practice achieve on-time project deliverables and ultimately minimize workflow disruptions during implementation.
  • 2. Centricity Practice Solution from GE Healthcare is the best choice when replacing your EMR or PM System Centricity Practice Solution is a fully integrated EMR and Practice Management system designed to enhance the clinical and financial productivity of your ambulatory practice. With exceptional customization, progressive technology, and seamless interoperability, Centricity Practice Solution enables you to spend more time with patients and to build your best practice. If you are looking for a new EMR and PM system, we know that you must already be experiencing some frustration with your practice’s current technology. What makes Centricity Practice Solution the best option for a replacement EMR is simple. Dependable service. Our team offers the service and support that your practice needs to feel confident that when you do run into problems you will have a reliable support team. We work collaboratively and will listen to you to understand the needs of your practice to make sure that all product enhancements can help you get the best return on your investment – and build your best practice. Simple migration. Project managers from GE Healthcare will work with your team to ensure that your practice is prepared and informed throughout the migration process. From the initial planning and assessment phases to the ‘go live,’ GE Healthcare offers a single point of contact for your practice to work with throughout the process. A trusted vendor. GE Healthcare has years of experience in healthcare and technology, and is a strategic partner you can count on to help your practice meet Meaningful Use, HIPAA 5010, ICD-10, Accountable Care, and any other new challenges the future may hold. © 2013 General Electric Company – All rights reserved. General Electric Company reserves the right to make changes in specifications and features shown herein, or discontinue the product described at any time without notice or obligation. Contact your GE Representative for the most current information. *GE, the GE Monogram, Centricity and imagination at work are trademarks of General Electric Company. GE Healthcare, a division of General Electric Company. GE Healthcare 540 West Northwest Highway Barrington, IL 60010 U.S.A. @GEHealthcareIT Visit the GE Healthcare IT blog at http://www.ge-health-it-views.com