This document discusses how technology can help transform public services and local government through open, social innovation. It focuses on creating public value rather than focusing on public institutions and technology alone. Some key ideas discussed are using digital tools to improve democracy, collaboration, engagement and customer service; taking an experimental approach; and connecting constituents. It also addresses challenges around impact, embedding changes, business cases, power structures and scaling initiatives sustainably.

2. We do digital and design
for local government. !
We help to transform
public services
through open, social
innovation.!
We also run campaigns
and events.!

3. this is not a story
about technology
(well, maybe just a
little bit…)

4. shift from thinking about
Public Institutions
to focusing on creating
Public Value

5. and what role
technology can
play in cities

6. itʼs about aspiring to something new:
new behaviours, new ways of thinking
Open
Relaxed
Collaborative
Transparent
Engaging
Authentic
Sharing
Personalised
Fun
Human
Honest

8. “ We Gov ”

10. local social digital…
democracy
collaboration
customer service
data
engagement
social innovation

11. Democracy

12. rsh ip
L ea de Trust over control
Yes is the new no
Nu End techno ignorance
Permission to experiment
Public value over public bodies

13. reconnecting with constituents

14. everybodyʼs doing it

15. enge
hall
TheC
What is the
impact?
Is it embedded?

16. Internal Collaboration
Role modeling change from the inside out

17. a safe space to practice

19. The safeguarding app

20. Principles
⠶ Networked approach, centred on the client
⠶ More ʻhumanʼ technology
⠶ Information-rich, visually light interface to
show ʻthicknessʼ of the file allowing
safeguarding professional to focus efforts

21. The application

23. Open Data

24. Making city government
easy to access and easy understand

26. enge
hall
TheC
Where is the
Business Case?
How do we ensure
it’s meaningful?

27. “Open data is not a magic recipe for
righting wrongs. What will move things
on is the stories that communities tell
about their situations and their
possible futures”
@danmcquillan

28. Digital Communications and Engagement

29. reach out, communicate and engage

31. enge
hall
TheC
Is there a
depth of
connection?

32. “question the distribution of power at
a basic level” @DanMcQuillan
Supporting Social Innovation

33. creating parallel structures
“You don’t destroy or change what’s there,
you just resolutely go about building an
alternative… there is a good chance that
building new public services outside of
its walls may be the answer.” @CarrieBish

38. enge
hall
TheC
How do we take it to
scale?
How does it become
sustainable?

39. match making
government and social innovation

40. Share Ideas
Set Challenges
Connect and Organise

41. Simpl is meant for ideas that will radically
improve our cities
New ways to design services
Ways to involve citizens
Better use of the web
Ways to save money

43. setting
challenges

44. bringing on and offline together –
a Simpl meet up

45. TIME TO START
(truly and meaningfully)

47. @DominicCampbell
http://wearefuturegov.com
FutureGov