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WHEN YOUR FAVORITE
CHARACTERS BECOME
SUPPORT REPS
Our favourite fictional characters are awesome.
But when it comes to supporting customers, 

how do you think they would fare?
Spoiler alert: It may not be a great idea.
WHEN A CUSTOMER
THINKS THE SOLUTION
IS WRONG
DON’T YOU THINK, IF I WERE
WRONG, I’D KNOW IT?
WHEN A CUSTOMER GIVES
A BAD SATISFACTION
RATING
MY FATHER WILL
HEAR ABOUT THIS
WHEN A CUSTOMER
ASKS IF THE AGENT
COULD HELP
WHEN A FRUSTRATED
CUSTOMER WANTS TO
TALK TO THE
SUPERVISOR
I DEMAND A TRIAL BY COMBAT
WHEN A CUSTOMER
REPORTS A PROBLEM
WHEN A CUSTOMER
ASKS FOR ADVICE
WHEN A CUSTOMER
ASKS FOR ADVICE
I AM NOT GREAT AT THE ADVICE.
CAN I INTEREST YOU IN A
SARCASTIC COMMENT?
WHEN A CUSTOMER
NEEDS HELP ASSEMBLING
HER FURNITURE
TURN TO PAGE 394
WHEN A CUSTOMER
FORGETS HIS PASSWORD
YOU SHALL NOT PASS
WHEN A CUSTOMER
TWEETS ABOUT A BAD
SUPPORT EXPERIENCE
THAT ESCALATED QUICKLY
EVERY MONDAY MORNINGWHEN AN AGENT RETURNS TO
WORK AFTER A LONG WEEKEND
WHEN A CUSTOMER
REQUESTS A FEATURE FOR
THE THIRTEENTH TIME
MY YOUNG PADAWAN
PATIENCE YOU MUST HAVE
WHEN A CUSTOMER YELLS
ANGRILY FOR 20 MINUTES
AND THREATENS TO LEAVE
YOU FOR A COMPETITOR
HODOR
Check out our slideshare page for more cartoons,
cool tips and all things customer service.
www.freshdesk.com

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