SlideShare uma empresa Scribd logo
1 de 18
Baixar para ler offline
Tips from
Calvin & Hobbes
on How to be a good customer
Not All Customers Are Always Right.
IN FACT, This might surprise you, but some
of them can be tyrants.
Some Make Unreasonable Requests.
Others Are Rude.
Yet Others Assume They’re Entitled.
Don’t Be Like Calvin. Here’s How You
Can Be A Good Customer…
Good Customers Respect Company Policies.
GOOD CUSTOMERS Trust support reps. they
know they’re just trying to help.
good customers remember that
support reps are people too.
GOOD CUSTOMERS try to help the
support rep solve the problem.
Good Customers Aren’t Stingy
With Compliments.
Good Customers Share The Good Times.
Oft Times, Support Reps Get Annoyed
With The Way Customers React To The
Support Process…
but the truth is…
Also, customer support makes the
universe a better place.
The End!
Now Go Be The Good Customer
And Spread Joy.
“Behind every slideshare is
a great blogpost”
How to be a good customer
http://blog.freshdesk.com/good-customer/

Mais conteúdo relacionado

Mais procurados

Discover The Top 10 Types Of Colleagues Around You
Discover The Top 10 Types Of Colleagues Around YouDiscover The Top 10 Types Of Colleagues Around You
Discover The Top 10 Types Of Colleagues Around YouAnkur Tandon
 
28 Pitching Essentials
28 Pitching Essentials28 Pitching Essentials
28 Pitching EssentialsMichael Parker
 
Work Hacks : Body Language
Work Hacks : Body LanguageWork Hacks : Body Language
Work Hacks : Body LanguageInterQuest Group
 
The Other C Word: What makes great content marketing great
The Other C Word: What makes great content marketing greatThe Other C Word: What makes great content marketing great
The Other C Word: What makes great content marketing greatVelocity Partners
 
Top 5 Soft Skills: What Successful People Know that Every Employee Needs to K...
Top 5 Soft Skills: What Successful People Know that Every Employee Needs to K...Top 5 Soft Skills: What Successful People Know that Every Employee Needs to K...
Top 5 Soft Skills: What Successful People Know that Every Employee Needs to K...BizLibrary
 
4 Biggest Challenges for Creative Teams
4 Biggest Challenges for Creative Teams4 Biggest Challenges for Creative Teams
4 Biggest Challenges for Creative TeamsWrike
 
Five Killer Ways to Design The Same Slide
Five Killer Ways to Design The Same SlideFive Killer Ways to Design The Same Slide
Five Killer Ways to Design The Same SlideCrispy Presentations
 
23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...
23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...
23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...David Nihill
 
Inspired Storytelling: Engaging People & Moving Them To Action
Inspired Storytelling: Engaging People & Moving Them To ActionInspired Storytelling: Engaging People & Moving Them To Action
Inspired Storytelling: Engaging People & Moving Them To ActionKelsey Ruger
 
9 Unique Traits of High-Performing Teams
9 Unique Traits of High-Performing Teams9 Unique Traits of High-Performing Teams
9 Unique Traits of High-Performing TeamsWeekdone.com
 
The power of creative collaboration
The power of creative collaborationThe power of creative collaboration
The power of creative collaborationTable19
 
10 Insightful Quotes On Designing A Better Customer Experience
10 Insightful Quotes On Designing A Better Customer Experience10 Insightful Quotes On Designing A Better Customer Experience
10 Insightful Quotes On Designing A Better Customer ExperienceYuan Wang
 
Productivity Facts Every Employee Should Know
Productivity Facts Every Employee Should KnowProductivity Facts Every Employee Should Know
Productivity Facts Every Employee Should KnowRobert Half
 
24 Productivity Habits of Successful People - by @prdotco
24 Productivity Habits of Successful People - by @prdotco24 Productivity Habits of Successful People - by @prdotco
24 Productivity Habits of Successful People - by @prdotcopr.co
 
175 Great Quotes on Business, Entrepreneurship, Marketing and Sales
175 Great Quotes on Business, Entrepreneurship, Marketing and Sales175 Great Quotes on Business, Entrepreneurship, Marketing and Sales
175 Great Quotes on Business, Entrepreneurship, Marketing and SalesStephen Davis
 
IQ Work Hacks - Productivity
IQ Work Hacks - ProductivityIQ Work Hacks - Productivity
IQ Work Hacks - ProductivityInterQuest Group
 
Build a Kickass team - no pingpong table required
Build a Kickass team  - no pingpong table requiredBuild a Kickass team  - no pingpong table required
Build a Kickass team - no pingpong table requiredFrancois Mazoudier
 
24 Design Tips from Real Designers
24 Design Tips from Real Designers24 Design Tips from Real Designers
24 Design Tips from Real DesignersEdahn Small
 
17 Tips to Take Your Prospecting Skills to the Next Level
17 Tips to Take Your Prospecting Skills to the Next Level17 Tips to Take Your Prospecting Skills to the Next Level
17 Tips to Take Your Prospecting Skills to the Next LevelRAIN Group
 

Mais procurados (20)

Discover The Top 10 Types Of Colleagues Around You
Discover The Top 10 Types Of Colleagues Around YouDiscover The Top 10 Types Of Colleagues Around You
Discover The Top 10 Types Of Colleagues Around You
 
28 Pitching Essentials
28 Pitching Essentials28 Pitching Essentials
28 Pitching Essentials
 
Work Hacks : Body Language
Work Hacks : Body LanguageWork Hacks : Body Language
Work Hacks : Body Language
 
The Other C Word: What makes great content marketing great
The Other C Word: What makes great content marketing greatThe Other C Word: What makes great content marketing great
The Other C Word: What makes great content marketing great
 
Top 5 Soft Skills: What Successful People Know that Every Employee Needs to K...
Top 5 Soft Skills: What Successful People Know that Every Employee Needs to K...Top 5 Soft Skills: What Successful People Know that Every Employee Needs to K...
Top 5 Soft Skills: What Successful People Know that Every Employee Needs to K...
 
4 Biggest Challenges for Creative Teams
4 Biggest Challenges for Creative Teams4 Biggest Challenges for Creative Teams
4 Biggest Challenges for Creative Teams
 
Five Killer Ways to Design The Same Slide
Five Killer Ways to Design The Same SlideFive Killer Ways to Design The Same Slide
Five Killer Ways to Design The Same Slide
 
23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...
23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...
23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...
 
Inspired Storytelling: Engaging People & Moving Them To Action
Inspired Storytelling: Engaging People & Moving Them To ActionInspired Storytelling: Engaging People & Moving Them To Action
Inspired Storytelling: Engaging People & Moving Them To Action
 
9 Unique Traits of High-Performing Teams
9 Unique Traits of High-Performing Teams9 Unique Traits of High-Performing Teams
9 Unique Traits of High-Performing Teams
 
The power of creative collaboration
The power of creative collaborationThe power of creative collaboration
The power of creative collaboration
 
10 Insightful Quotes On Designing A Better Customer Experience
10 Insightful Quotes On Designing A Better Customer Experience10 Insightful Quotes On Designing A Better Customer Experience
10 Insightful Quotes On Designing A Better Customer Experience
 
Productivity Facts Every Employee Should Know
Productivity Facts Every Employee Should KnowProductivity Facts Every Employee Should Know
Productivity Facts Every Employee Should Know
 
24 Productivity Habits of Successful People - by @prdotco
24 Productivity Habits of Successful People - by @prdotco24 Productivity Habits of Successful People - by @prdotco
24 Productivity Habits of Successful People - by @prdotco
 
175 Great Quotes on Business, Entrepreneurship, Marketing and Sales
175 Great Quotes on Business, Entrepreneurship, Marketing and Sales175 Great Quotes on Business, Entrepreneurship, Marketing and Sales
175 Great Quotes on Business, Entrepreneurship, Marketing and Sales
 
IQ Work Hacks - Productivity
IQ Work Hacks - ProductivityIQ Work Hacks - Productivity
IQ Work Hacks - Productivity
 
Build a Kickass team - no pingpong table required
Build a Kickass team  - no pingpong table requiredBuild a Kickass team  - no pingpong table required
Build a Kickass team - no pingpong table required
 
24 Design Tips from Real Designers
24 Design Tips from Real Designers24 Design Tips from Real Designers
24 Design Tips from Real Designers
 
17 Tips to Take Your Prospecting Skills to the Next Level
17 Tips to Take Your Prospecting Skills to the Next Level17 Tips to Take Your Prospecting Skills to the Next Level
17 Tips to Take Your Prospecting Skills to the Next Level
 
Random Life Hacks
Random Life HacksRandom Life Hacks
Random Life Hacks
 

Destaque

How NOT to Run Your Company – Lessons Learned
How NOT to Run Your Company – Lessons LearnedHow NOT to Run Your Company – Lessons Learned
How NOT to Run Your Company – Lessons LearnedWeekdone.com
 
10 Color Banner Design Inspiration
10 Color Banner Design Inspiration10 Color Banner Design Inspiration
10 Color Banner Design InspirationBannersnack
 
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika AldabaLightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldabaux singapore
 
Clickbait: A Guide To Writing Un-Ignorable Headlines
Clickbait: A Guide To Writing Un-Ignorable HeadlinesClickbait: A Guide To Writing Un-Ignorable Headlines
Clickbait: A Guide To Writing Un-Ignorable HeadlinesVenngage
 
How a Strong Brand Boosts B2B Demand
How a Strong Brand Boosts B2B DemandHow a Strong Brand Boosts B2B Demand
How a Strong Brand Boosts B2B DemandGYK Antler
 
10 Engagement Lessons Learned From 1 Million Survey Answers
10 Engagement Lessons Learned From 1 Million Survey Answers10 Engagement Lessons Learned From 1 Million Survey Answers
10 Engagement Lessons Learned From 1 Million Survey AnswersD B
 
Prototyping is an attitude
Prototyping is an attitudePrototyping is an attitude
Prototyping is an attitudeWith Company
 
Get Featured: So You Want to be on the Front Page of SlideShare?
Get Featured: So You Want to be on the Front Page of SlideShare?Get Featured: So You Want to be on the Front Page of SlideShare?
Get Featured: So You Want to be on the Front Page of SlideShare?Venngage
 
Learn BEM: CSS Naming Convention
Learn BEM: CSS Naming ConventionLearn BEM: CSS Naming Convention
Learn BEM: CSS Naming ConventionIn a Rocket
 
500 Demo Day Batch 19: Gluwa
500 Demo Day Batch 19: Gluwa500 Demo Day Batch 19: Gluwa
500 Demo Day Batch 19: Gluwa500 Startups
 
Dispatches From The New Economy: The Five Faces Of The On-Demand Economy
Dispatches From The New Economy: The Five Faces Of The On-Demand EconomyDispatches From The New Economy: The Five Faces Of The On-Demand Economy
Dispatches From The New Economy: The Five Faces Of The On-Demand EconomyIntuit Inc.
 
Designing Teams for Emerging Challenges
Designing Teams for Emerging ChallengesDesigning Teams for Emerging Challenges
Designing Teams for Emerging ChallengesAaron Irizarry
 
The Sketchnote Mini-Workshop
The Sketchnote Mini-WorkshopThe Sketchnote Mini-Workshop
The Sketchnote Mini-WorkshopMike Rohde
 
Top Productivity Working Hacks by Jan Rezab
Top Productivity Working Hacks by Jan RezabTop Productivity Working Hacks by Jan Rezab
Top Productivity Working Hacks by Jan RezabJan Rezab
 
Fight for Yourself: How to Sell Your Ideas and Crush Presentations
Fight for Yourself: How to Sell Your Ideas and Crush PresentationsFight for Yourself: How to Sell Your Ideas and Crush Presentations
Fight for Yourself: How to Sell Your Ideas and Crush PresentationsDigital Surgeons
 
10 Best Practices of a Best Company to Work For
10 Best Practices of a Best Company to Work For10 Best Practices of a Best Company to Work For
10 Best Practices of a Best Company to Work ForO.C. Tanner
 
How to Land that First Customer
How to Land that First CustomerHow to Land that First Customer
How to Land that First CustomerFloown
 
Mobile Is Eating the World (2016)
Mobile Is Eating the World (2016)Mobile Is Eating the World (2016)
Mobile Is Eating the World (2016)a16z
 
The ABC’s of Living a Healthy Life
The ABC’s of Living a Healthy LifeThe ABC’s of Living a Healthy Life
The ABC’s of Living a Healthy LifeDr. Omer Hameed
 

Destaque (20)

How NOT to Run Your Company – Lessons Learned
How NOT to Run Your Company – Lessons LearnedHow NOT to Run Your Company – Lessons Learned
How NOT to Run Your Company – Lessons Learned
 
10 Color Banner Design Inspiration
10 Color Banner Design Inspiration10 Color Banner Design Inspiration
10 Color Banner Design Inspiration
 
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika AldabaLightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
 
Clickbait: A Guide To Writing Un-Ignorable Headlines
Clickbait: A Guide To Writing Un-Ignorable HeadlinesClickbait: A Guide To Writing Un-Ignorable Headlines
Clickbait: A Guide To Writing Un-Ignorable Headlines
 
How a Strong Brand Boosts B2B Demand
How a Strong Brand Boosts B2B DemandHow a Strong Brand Boosts B2B Demand
How a Strong Brand Boosts B2B Demand
 
10 Engagement Lessons Learned From 1 Million Survey Answers
10 Engagement Lessons Learned From 1 Million Survey Answers10 Engagement Lessons Learned From 1 Million Survey Answers
10 Engagement Lessons Learned From 1 Million Survey Answers
 
Prototyping is an attitude
Prototyping is an attitudePrototyping is an attitude
Prototyping is an attitude
 
Get Featured: So You Want to be on the Front Page of SlideShare?
Get Featured: So You Want to be on the Front Page of SlideShare?Get Featured: So You Want to be on the Front Page of SlideShare?
Get Featured: So You Want to be on the Front Page of SlideShare?
 
Learn BEM: CSS Naming Convention
Learn BEM: CSS Naming ConventionLearn BEM: CSS Naming Convention
Learn BEM: CSS Naming Convention
 
500 Demo Day Batch 19: Gluwa
500 Demo Day Batch 19: Gluwa500 Demo Day Batch 19: Gluwa
500 Demo Day Batch 19: Gluwa
 
Dispatches From The New Economy: The Five Faces Of The On-Demand Economy
Dispatches From The New Economy: The Five Faces Of The On-Demand EconomyDispatches From The New Economy: The Five Faces Of The On-Demand Economy
Dispatches From The New Economy: The Five Faces Of The On-Demand Economy
 
Designing Teams for Emerging Challenges
Designing Teams for Emerging ChallengesDesigning Teams for Emerging Challenges
Designing Teams for Emerging Challenges
 
The Sketchnote Mini-Workshop
The Sketchnote Mini-WorkshopThe Sketchnote Mini-Workshop
The Sketchnote Mini-Workshop
 
Top Productivity Working Hacks by Jan Rezab
Top Productivity Working Hacks by Jan RezabTop Productivity Working Hacks by Jan Rezab
Top Productivity Working Hacks by Jan Rezab
 
Fight for Yourself: How to Sell Your Ideas and Crush Presentations
Fight for Yourself: How to Sell Your Ideas and Crush PresentationsFight for Yourself: How to Sell Your Ideas and Crush Presentations
Fight for Yourself: How to Sell Your Ideas and Crush Presentations
 
10 Best Practices of a Best Company to Work For
10 Best Practices of a Best Company to Work For10 Best Practices of a Best Company to Work For
10 Best Practices of a Best Company to Work For
 
How to Land that First Customer
How to Land that First CustomerHow to Land that First Customer
How to Land that First Customer
 
Mobile Is Eating the World (2016)
Mobile Is Eating the World (2016)Mobile Is Eating the World (2016)
Mobile Is Eating the World (2016)
 
Towards Greatness
Towards GreatnessTowards Greatness
Towards Greatness
 
The ABC’s of Living a Healthy Life
The ABC’s of Living a Healthy LifeThe ABC’s of Living a Healthy Life
The ABC’s of Living a Healthy Life
 

Semelhante a Tips from Calvin and Hobbes on how to be a good customer

Care More and Close More
Care More and Close MoreCare More and Close More
Care More and Close MoreBryan Daly
 
Customer service level two
Customer service level twoCustomer service level two
Customer service level twoAmit Sharma
 
happy_work_place.ppt
happy_work_place.ppthappy_work_place.ppt
happy_work_place.pptdrjeetasarkar
 
Lessons to learn from fast food employees
Lessons to learn from fast food employeesLessons to learn from fast food employees
Lessons to learn from fast food employeesAAyuja, Inc.
 
How to be Superstar in Sales
How to be Superstar in SalesHow to be Superstar in Sales
How to be Superstar in Salesapscom solutions
 
customerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employeescustomerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employeesErnie Casas
 
Effective customer service powerpoint Designed by Deanna Senica
Effective customer service powerpoint Designed by Deanna SenicaEffective customer service powerpoint Designed by Deanna Senica
Effective customer service powerpoint Designed by Deanna SenicaDeanna Senica
 
Coffee is for Closers
Coffee is for ClosersCoffee is for Closers
Coffee is for ClosersBryan Daly
 
Customer complaints are important
Customer complaints are importantCustomer complaints are important
Customer complaints are importantPatt Timlin
 
Top 10 business development quotes
Top 10 business development quotesTop 10 business development quotes
Top 10 business development quotesmattdyson89
 
Want to improve the Customer Experience in your restaurant, hospitality or re...
Want to improve the Customer Experience in your restaurant, hospitality or re...Want to improve the Customer Experience in your restaurant, hospitality or re...
Want to improve the Customer Experience in your restaurant, hospitality or re...Larry Hodes
 
HOW TO BECOME A GREAT SALESMAN
HOW TO BECOME A GREAT SALESMAN HOW TO BECOME A GREAT SALESMAN
HOW TO BECOME A GREAT SALESMAN SumitKaushik74
 
How to give Good customer Service
 How to give Good customer Service  How to give Good customer Service
How to give Good customer Service AakashNarwal
 
Get over yourself by tom batchelder
Get over yourself   by tom batchelderGet over yourself   by tom batchelder
Get over yourself by tom batchelderTom Batchelder
 
Customer care :customer service
Customer care :customer serviceCustomer care :customer service
Customer care :customer serviceMakhluk Hasan
 

Semelhante a Tips from Calvin and Hobbes on how to be a good customer (20)

Care More and Close More
Care More and Close MoreCare More and Close More
Care More and Close More
 
Customer service level two
Customer service level twoCustomer service level two
Customer service level two
 
happy_work_place.ppt
happy_work_place.ppthappy_work_place.ppt
happy_work_place.ppt
 
PMBBC Webinar August 2016
PMBBC Webinar August 2016PMBBC Webinar August 2016
PMBBC Webinar August 2016
 
Lessons to learn from fast food employees
Lessons to learn from fast food employeesLessons to learn from fast food employees
Lessons to learn from fast food employees
 
How to be Superstar in Sales
How to be Superstar in SalesHow to be Superstar in Sales
How to be Superstar in Sales
 
Festival Foods - A Foundation for Success
Festival Foods - A Foundation for SuccessFestival Foods - A Foundation for Success
Festival Foods - A Foundation for Success
 
customerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employeescustomerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employees
 
Effective customer service powerpoint Designed by Deanna Senica
Effective customer service powerpoint Designed by Deanna SenicaEffective customer service powerpoint Designed by Deanna Senica
Effective customer service powerpoint Designed by Deanna Senica
 
Coffee is for Closers
Coffee is for ClosersCoffee is for Closers
Coffee is for Closers
 
Coffeeisforclosers 151227001732-1
Coffeeisforclosers 151227001732-1Coffeeisforclosers 151227001732-1
Coffeeisforclosers 151227001732-1
 
Customer complaints are important
Customer complaints are importantCustomer complaints are important
Customer complaints are important
 
How To Attract & Wow Customers/clients
How To Attract & Wow Customers/clientsHow To Attract & Wow Customers/clients
How To Attract & Wow Customers/clients
 
Top 10 business development quotes
Top 10 business development quotesTop 10 business development quotes
Top 10 business development quotes
 
Want to improve the Customer Experience in your restaurant, hospitality or re...
Want to improve the Customer Experience in your restaurant, hospitality or re...Want to improve the Customer Experience in your restaurant, hospitality or re...
Want to improve the Customer Experience in your restaurant, hospitality or re...
 
HOW TO BECOME A GREAT SALESMAN
HOW TO BECOME A GREAT SALESMAN HOW TO BECOME A GREAT SALESMAN
HOW TO BECOME A GREAT SALESMAN
 
How to give Good customer Service
 How to give Good customer Service  How to give Good customer Service
How to give Good customer Service
 
Get over yourself by tom batchelder
Get over yourself   by tom batchelderGet over yourself   by tom batchelder
Get over yourself by tom batchelder
 
Customer care :customer service
Customer care :customer serviceCustomer care :customer service
Customer care :customer service
 
Customer Satisfaction
Customer SatisfactionCustomer Satisfaction
Customer Satisfaction
 

Mais de Freshdesk Inc.

Competencies of an ideal customer support agent
Competencies of an ideal customer support agentCompetencies of an ideal customer support agent
Competencies of an ideal customer support agentFreshdesk Inc.
 
The 7 types of customer support agents
The 7 types of customer support agentsThe 7 types of customer support agents
The 7 types of customer support agentsFreshdesk Inc.
 
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...Freshdesk Inc.
 
Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?Freshdesk Inc.
 
Five tips for writing perfect tech support emails
Five tips for writing perfect tech support emailsFive tips for writing perfect tech support emails
Five tips for writing perfect tech support emailsFreshdesk Inc.
 
Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season. Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season. Freshdesk Inc.
 
How To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your CoolHow To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your CoolFreshdesk Inc.
 
12 things Disney and Pixar teach us about customer support.
12 things Disney and Pixar teach us about customer support.12 things Disney and Pixar teach us about customer support.
12 things Disney and Pixar teach us about customer support.Freshdesk Inc.
 
How to write awesome emails that customers love
How to write awesome emails that customers loveHow to write awesome emails that customers love
How to write awesome emails that customers loveFreshdesk Inc.
 
7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support Rep7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support RepFreshdesk Inc.
 
Gmail for customer support
Gmail for customer supportGmail for customer support
Gmail for customer supportFreshdesk Inc.
 
How to not sound like a robot in your email notifications
How to not sound like a robot in your email notificationsHow to not sound like a robot in your email notifications
How to not sound like a robot in your email notificationsFreshdesk Inc.
 
Guide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base articleGuide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base articleFreshdesk Inc.
 
How To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 MinutesHow To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 MinutesFreshdesk Inc.
 
When your favorite characters become support agents
When your favorite characters become support agentsWhen your favorite characters become support agents
When your favorite characters become support agentsFreshdesk Inc.
 
5 ways to improve Twitter support
5 ways to improve Twitter support5 ways to improve Twitter support
5 ways to improve Twitter supportFreshdesk Inc.
 
How We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/weekHow We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/weekFreshdesk Inc.
 
Social Support With Freshdesk
Social Support With FreshdeskSocial Support With Freshdesk
Social Support With FreshdeskFreshdesk Inc.
 
Dealing with stupid requests*
Dealing with stupid requests*Dealing with stupid requests*
Dealing with stupid requests*Freshdesk Inc.
 

Mais de Freshdesk Inc. (20)

Competencies of an ideal customer support agent
Competencies of an ideal customer support agentCompetencies of an ideal customer support agent
Competencies of an ideal customer support agent
 
The 7 types of customer support agents
The 7 types of customer support agentsThe 7 types of customer support agents
The 7 types of customer support agents
 
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
 
Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?
 
Five tips for writing perfect tech support emails
Five tips for writing perfect tech support emailsFive tips for writing perfect tech support emails
Five tips for writing perfect tech support emails
 
Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season. Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season.
 
How To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your CoolHow To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your Cool
 
12 things Disney and Pixar teach us about customer support.
12 things Disney and Pixar teach us about customer support.12 things Disney and Pixar teach us about customer support.
12 things Disney and Pixar teach us about customer support.
 
Mobihelp Overview
Mobihelp OverviewMobihelp Overview
Mobihelp Overview
 
How to write awesome emails that customers love
How to write awesome emails that customers loveHow to write awesome emails that customers love
How to write awesome emails that customers love
 
7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support Rep7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support Rep
 
Gmail for customer support
Gmail for customer supportGmail for customer support
Gmail for customer support
 
How to not sound like a robot in your email notifications
How to not sound like a robot in your email notificationsHow to not sound like a robot in your email notifications
How to not sound like a robot in your email notifications
 
Guide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base articleGuide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base article
 
How To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 MinutesHow To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 Minutes
 
When your favorite characters become support agents
When your favorite characters become support agentsWhen your favorite characters become support agents
When your favorite characters become support agents
 
5 ways to improve Twitter support
5 ways to improve Twitter support5 ways to improve Twitter support
5 ways to improve Twitter support
 
How We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/weekHow We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/week
 
Social Support With Freshdesk
Social Support With FreshdeskSocial Support With Freshdesk
Social Support With Freshdesk
 
Dealing with stupid requests*
Dealing with stupid requests*Dealing with stupid requests*
Dealing with stupid requests*
 

Último

Record of Module Forensic photography in
Record of Module Forensic photography inRecord of Module Forensic photography in
Record of Module Forensic photography inalexademileighpacal
 
Benihana of Tokyo case study11111111.pdf
Benihana of Tokyo case study11111111.pdfBenihana of Tokyo case study11111111.pdf
Benihana of Tokyo case study11111111.pdfjavenxxx01
 
The Smart Bridge Interview now Veranda Learning
The Smart Bridge Interview now Veranda LearningThe Smart Bridge Interview now Veranda Learning
The Smart Bridge Interview now Veranda LearningNaval Singh
 
NewBase 14 March 2024 Energy News issue - 1707 by Khaled Al Awadi_compress...
NewBase  14 March  2024  Energy News issue - 1707 by Khaled Al Awadi_compress...NewBase  14 March  2024  Energy News issue - 1707 by Khaled Al Awadi_compress...
NewBase 14 March 2024 Energy News issue - 1707 by Khaled Al Awadi_compress...Khaled Al Awadi
 
Shopclues: Failure & Solutions in Business Model
Shopclues: Failure & Solutions in Business ModelShopclues: Failure & Solutions in Business Model
Shopclues: Failure & Solutions in Business ModelBhaviniSharma12
 
Presented by Sabri international .......
Presented by Sabri international .......Presented by Sabri international .......
Presented by Sabri international .......SABRI INTERNATIONAL
 
How The Hustle Milestone Referral Program Got 300K Subscribers
How The Hustle Milestone Referral Program Got 300K SubscribersHow The Hustle Milestone Referral Program Got 300K Subscribers
How The Hustle Milestone Referral Program Got 300K SubscribersFlyyx Tech
 
unfinished legacy it is a clothing brand
unfinished legacy it is a clothing brandunfinished legacy it is a clothing brand
unfinished legacy it is a clothing brandakashm530190
 
A Comprehensive Case Study on the IL&FS Crisis (final).pptx
A Comprehensive Case Study on the IL&FS Crisis (final).pptxA Comprehensive Case Study on the IL&FS Crisis (final).pptx
A Comprehensive Case Study on the IL&FS Crisis (final).pptxShainaMaheshwari1
 
Project Work on Consumer Behavior in Fast Food Restaurants. Their behavior to...
Project Work on Consumer Behavior in Fast Food Restaurants. Their behavior to...Project Work on Consumer Behavior in Fast Food Restaurants. Their behavior to...
Project Work on Consumer Behavior in Fast Food Restaurants. Their behavior to...BilalAhmed717
 
The 10 Most Influential Women Making Difference In 2024.pdf
The 10 Most Influential Women Making Difference In 2024.pdfThe 10 Most Influential Women Making Difference In 2024.pdf
The 10 Most Influential Women Making Difference In 2024.pdfInsightsSuccess4
 
CORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdf
CORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdfCORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdf
CORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdfLouis Malaybalay
 
Mist Cooling & Fogging System Company in Egypt
Mist Cooling & Fogging System Company in EgyptMist Cooling & Fogging System Company in Egypt
Mist Cooling & Fogging System Company in Egyptopstechsanjanasingh
 
Wallet Pitch for startup fintech and loan
Wallet Pitch for startup fintech and loanWallet Pitch for startup fintech and loan
Wallet Pitch for startup fintech and loansujat8807
 
ICv2 Hobby Games White Paper 2024 - State of the Industry
ICv2 Hobby Games White Paper 2024 - State of the IndustryICv2 Hobby Games White Paper 2024 - State of the Industry
ICv2 Hobby Games White Paper 2024 - State of the IndustryDennisViau
 
HOW TO START EARNING WITH AFFILIATE MARKETING
HOW TO START EARNING WITH AFFILIATE MARKETINGHOW TO START EARNING WITH AFFILIATE MARKETING
HOW TO START EARNING WITH AFFILIATE MARKETINGNATHAN SPEAKS
 
Green Innovations: Wristbands Ireland's Eco-Friendly Products
Green Innovations: Wristbands Ireland's Eco-Friendly ProductsGreen Innovations: Wristbands Ireland's Eco-Friendly Products
Green Innovations: Wristbands Ireland's Eco-Friendly ProductsWristbands Ireland
 
Optimize Your CRM Customization and Beyond
Optimize Your CRM Customization and BeyondOptimize Your CRM Customization and Beyond
Optimize Your CRM Customization and BeyondBoundify
 
Young Woman Entrepreneur - Kaviya Cherian
Young Woman Entrepreneur - Kaviya CherianYoung Woman Entrepreneur - Kaviya Cherian
Young Woman Entrepreneur - Kaviya CherianCDEEPANVITA
 
Digital Marketing Training Program skills s
Digital Marketing Training Program skills sDigital Marketing Training Program skills s
Digital Marketing Training Program skills sgodxzyrox
 

Último (20)

Record of Module Forensic photography in
Record of Module Forensic photography inRecord of Module Forensic photography in
Record of Module Forensic photography in
 
Benihana of Tokyo case study11111111.pdf
Benihana of Tokyo case study11111111.pdfBenihana of Tokyo case study11111111.pdf
Benihana of Tokyo case study11111111.pdf
 
The Smart Bridge Interview now Veranda Learning
The Smart Bridge Interview now Veranda LearningThe Smart Bridge Interview now Veranda Learning
The Smart Bridge Interview now Veranda Learning
 
NewBase 14 March 2024 Energy News issue - 1707 by Khaled Al Awadi_compress...
NewBase  14 March  2024  Energy News issue - 1707 by Khaled Al Awadi_compress...NewBase  14 March  2024  Energy News issue - 1707 by Khaled Al Awadi_compress...
NewBase 14 March 2024 Energy News issue - 1707 by Khaled Al Awadi_compress...
 
Shopclues: Failure & Solutions in Business Model
Shopclues: Failure & Solutions in Business ModelShopclues: Failure & Solutions in Business Model
Shopclues: Failure & Solutions in Business Model
 
Presented by Sabri international .......
Presented by Sabri international .......Presented by Sabri international .......
Presented by Sabri international .......
 
How The Hustle Milestone Referral Program Got 300K Subscribers
How The Hustle Milestone Referral Program Got 300K SubscribersHow The Hustle Milestone Referral Program Got 300K Subscribers
How The Hustle Milestone Referral Program Got 300K Subscribers
 
unfinished legacy it is a clothing brand
unfinished legacy it is a clothing brandunfinished legacy it is a clothing brand
unfinished legacy it is a clothing brand
 
A Comprehensive Case Study on the IL&FS Crisis (final).pptx
A Comprehensive Case Study on the IL&FS Crisis (final).pptxA Comprehensive Case Study on the IL&FS Crisis (final).pptx
A Comprehensive Case Study on the IL&FS Crisis (final).pptx
 
Project Work on Consumer Behavior in Fast Food Restaurants. Their behavior to...
Project Work on Consumer Behavior in Fast Food Restaurants. Their behavior to...Project Work on Consumer Behavior in Fast Food Restaurants. Their behavior to...
Project Work on Consumer Behavior in Fast Food Restaurants. Their behavior to...
 
The 10 Most Influential Women Making Difference In 2024.pdf
The 10 Most Influential Women Making Difference In 2024.pdfThe 10 Most Influential Women Making Difference In 2024.pdf
The 10 Most Influential Women Making Difference In 2024.pdf
 
CORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdf
CORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdfCORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdf
CORPORATE SOCIAL RESPONSIBILITY - FINAL REQUIREMENT.pdf
 
Mist Cooling & Fogging System Company in Egypt
Mist Cooling & Fogging System Company in EgyptMist Cooling & Fogging System Company in Egypt
Mist Cooling & Fogging System Company in Egypt
 
Wallet Pitch for startup fintech and loan
Wallet Pitch for startup fintech and loanWallet Pitch for startup fintech and loan
Wallet Pitch for startup fintech and loan
 
ICv2 Hobby Games White Paper 2024 - State of the Industry
ICv2 Hobby Games White Paper 2024 - State of the IndustryICv2 Hobby Games White Paper 2024 - State of the Industry
ICv2 Hobby Games White Paper 2024 - State of the Industry
 
HOW TO START EARNING WITH AFFILIATE MARKETING
HOW TO START EARNING WITH AFFILIATE MARKETINGHOW TO START EARNING WITH AFFILIATE MARKETING
HOW TO START EARNING WITH AFFILIATE MARKETING
 
Green Innovations: Wristbands Ireland's Eco-Friendly Products
Green Innovations: Wristbands Ireland's Eco-Friendly ProductsGreen Innovations: Wristbands Ireland's Eco-Friendly Products
Green Innovations: Wristbands Ireland's Eco-Friendly Products
 
Optimize Your CRM Customization and Beyond
Optimize Your CRM Customization and BeyondOptimize Your CRM Customization and Beyond
Optimize Your CRM Customization and Beyond
 
Young Woman Entrepreneur - Kaviya Cherian
Young Woman Entrepreneur - Kaviya CherianYoung Woman Entrepreneur - Kaviya Cherian
Young Woman Entrepreneur - Kaviya Cherian
 
Digital Marketing Training Program skills s
Digital Marketing Training Program skills sDigital Marketing Training Program skills s
Digital Marketing Training Program skills s
 

Tips from Calvin and Hobbes on how to be a good customer