12 things Disney and Pixar teach us about customer support.

Freshdesk Inc.
Freshdesk Inc.Freshdesk Inc.
teach us about customer support.
12 Things Disney & Pixar
1. Being prepared never
hurt anyone.
Darling,
luck favors the
prepared.
2. It never hurts to let your
customers know that you’re there
for them. Even if it’s not in song.
You’ve got a
friend in me.
3. It doesn’t matter how small the
surprise is; it’s the thought that
matters.
Sometimes,
the smallest
things take
up the most
room in your
heart.
4. Spread love everywhere you
go and good things shall follow.
I’ve just met you
and I love you.
5.Put yourself in your
customers’ shoes…
If you walk the
footsteps of a
stranger, you’ll
learn things you
never knew.
6.And when worried customers
get in touch with you, nothing
works as well as…
You will be
alright. There
there.
7.When the going gets tough,
the tough don’t get going…
Just keep swimming.
Just keep swimming.
Just keep swimming.
8.A shake-it-off jam can
work wonders.
Hakuna Matata
for the rest of your
days.
9. And the next time you screw up,
just remember…
Oh yes! The past
can hurt. But the
way I see it, you
can either run
from it or learn
from it.
10. Be your own cheerleader.
Remember, you’re
the one who can
fill the world with
sunshine.
11. Facing the wrath of your
customers might get you
down like…
My team and I
are all gonna have
a good cry.
12. But in the end, you’ll realize it
was all worth it. Because…
Some people are
worth melting for.
“Behind every slideshare is a great
blogpost”.
How to support during the holiday
season like a boss
https://medium.com/@freshdesk/how-to-
support-during-the-holiday-season-like-a-
boss-2a0e8fb5071#.8cbmtwm0u
1 de 26

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