Lets Jira Do The Work
Frank Ittermann
Jira Enthusiast

Agenda
Introduction
Developer
Roles
Product Owner
Team Lead
Issue
Use Case
Code
Feature
API
Filters
Product Automation
Integrations
Artifacts

Introduction
myself
● work as
● Senior Java Engineer
● Site Reliability Engineer
● Team Lead / Product Owner / Scrum Master

Introduction
Please update your tickets!
Why i have to spend time dragging tickets around?
Which code was changed for the ticket abc ?
The code is already merged and released. Why i have to create a ticket now ?
Who is working on what ?
How is the current team workload and velocity ?

Introduction
➔ Flexible Issue/Task Tracker
➔ Task Management for Teams
➔ Widely Integrated Atlassian Product
➔ Issue Backend Service (API)
➔ Requirement Management Solution
➔ Project/Team Management Solution
➔ Standalone Application
➔ Complex Configuration
What’s Jira What’s isn’t Jira
➔ Easy to Start with
➔ Highly flexible at all times
➔ Widely Accepted and Adopted
➔ Multiple ways for the same outcome
➔ Complex Configuration
➔ Tendency toward complex
Workflows
➔ Regular Maintenance and
Adjustments
Pros Cons

Roles
➔ Responsibilities
◆ Architecture, Code, Documentation
➔ Implementation/Solution Focus
➔ Jira/Tickets are bothersome
➔ Responsibilities
◆ Product, Customer, Roadmap
➔ Product/Feature Planning
➔ Collaboration/Communication
➔ Changelog
➔ Responsibilities
◆ Well being of the team
and the Individuals
◆ Efficiency
➔ Workload and Velocity
➔ Collaboration/Communication
Developer
Product Owner
Team Lead
Other Teams

Artifacts
1
➔ Implementation/Solution Focus
➔ Planning
➔ Collaboration / Communication
➔ Architecture
2
➔ Customer/Product Focus
➔ Collection of Requirements
➔ Design
3
➔ Implementation
4
➔ Deliverable
➔ Customer Value
IssueUse Case
CodeProduct
Why What
How

Features
➔ Jira REST API
➔ go-jira
➔ curl examples
➔ Save Search Queries
➔ eMail Subscriptions
➔ Inheritance
➔ Dashboards
➔ Embed in Confluence
➔ Github
➔ Jenkins (CI)
➔ Slack
➔ Miro
➔ …. (Endless)
➔ Project Automation
API
Filters
Integration
Automation

Demo

Demo
➔ Go-jira
➔ Github Integration
➔ Project Automation
➔ Filters
➔ eMail Subscriptions
➔ Embed in Confluence
➔ Project Automation
➔ Dashboards
➔ Project Automation
➔ Slack
➔ eMail Subscriptions
Developer
Product Owner
Team Lead
Other Teams

API
go-jira
● https://github.com/go-jira/jira
● Command `jira --help`
● Passphrase will be shared in the chat
curl
curl -X POST -H "Content-Type: application/json" --user John.Doe:<secret>
--data '{"fields":["summary","assignee","created","priority","reporter","status","summary","updated",
"issuetype"],"jql":"project = 'JIRA' AND status not in (DONE, CLOSED) AND resolution = Unresolved ORDER
BY status ASC ","maxResults":100}'
https://xxxxxx.atlassian.net/rest/api/2/search

Filters
● Filters
○ Project Filter
○ Recent Filter
● eMail Subscription
○ Configuration
○ eMails
● Dashboard
● Embed in Confluence
○ DKB Confluence as Frontend for Jira
○ Standups
○ Boards
○ Dashboard/Reports
● Historical View

Integrations
● Github
○ Prerequisite: Jira Development Tools
○ Example: JIRA-2
● Slack
○ Privat #Jira Cloud channel
● Jenkins
○ Jira plugin
○ Jira pipeline plugin
○ Localhost PoC

Project Automation
● Based on Integrations !
● Example Automation Jira Elite Demo
○ Policies
○ Lifecycle Support (Github)
○ Cleanup
○ ...

Documentations / Inspiration
● Smart Commits
● Cleanup Deleted Project
● DKB Confluence as Frontend for Jira

Thank You
Find Me
Github: https://github.com/fr123k
LinkedIn: https://www.linkedin.com/in/frank-ittermann/