Fernando Hernandez is seeking a versatile role where he can apply his problem solving, customer service, social media, and networking skills. He has experience in sales and customer support for fitness and travel companies. He also interned in donor relations and development for a performing arts organization. Hernandez has training in acting and is fluent in both English and Spanish.

1. Fernando Hernandez
Phone: 469.438.7559 E-Mail: fernhernandez22@gmail.com FH
Objective
As a young professional versatile in many different areas, including (but not limited to) creative problem solving,
excellent donor/customer support and service, social media management, and connecting individuals with
people who can help them, I strive to broaden my versatility in many industries, making myself a very well-
rounded marketable individual. With networking skills and a great charismatic personality, I have been
recognized in his work in both a performing environment and a professional business one as well.
Experience (select)
OrangeTheory Fitness (Sales Associate) October 2015-Present
-Membership sales - Quick customer service
-Train new employees in studio rules -Assist fitness coaches with newcomers
-First point-of-contact between members and studio -Maintain good member/staff relationship
Xstream Travel (Social Media, Bilingual Services) July 2014 – October 2015
-Day-to- day Customer Support - Act as a right-hand to Manager
-Train new employees on software and office duties - Manage accounts of 30,000 agents
- Communicate with programmers and other parties to ensure software stability
Dallas Summer Musicals (Executive Intern) May 2013-August 2013
- Work closely with the Director of Development and Executive Director
- Communicate with donors and patrons -Create projects for donor appreciation
- High level of Donor Relation
Education
Southern Methodist University 2012-2014
Studied Acting; Creative Director at TREAT Entertainment
Plano East Senior High 2012
High School Diploma
Skills
Fluent Bilingual (Spanish, English), Personal Training Experience, Social Media Specialist, Proficient in Microsoft
Office (Word, Excel, Outlook, Powerpoint), Ticket Software (Archtics, Basic TM)
References gladly furnished upon request