1. FAYSAL AMIN
Address: 43/3, Chamelibag (C-3),
Shantinagar, Dhaka-1217
Phone: 01711082027
Email: faysal_faiaj@hotmail.com
OBJECTIVE
To develop & enrich myself with a working environment where innovation, education and sense of
ownership are valued. Also I want to support organizational values & achieve the targeted goal.
EDUCATION
MBA 2014
East West University, Dhaka, Bangladesh
Major: Marketing
CGPA: 2.96
BBA 2011
East West University, Dhaka, Bangladesh
Major: Marketing
Minor: Finance
CGPA: 2.92
HSC in Commerce 2006
College Of Development Alternative (CODA)
Major: Business Studies
GPA: 4.30
SSC in Science 2004
Motijheel Govt. Boys’ High School, Dhaka
Major: Science
GPA: 3.94
CURRENT JOB
• Senior Officer, Customer Service
Retail Branding & Information Solutions (RBIS)
Avery Dennison Ltd. (March 2015 – Present)
• Dealing with MARKS AND SPENCERS orders with local & foreign buyers.
Meet sales target for respected customer.
Weekly reporting for orders.
Monthly sales report.
Periodically review of the standard lead time.
Monthly customer report.
Monthly brought forward reporting.
Evaluating sales report & lead time fluctuations with customer feedback.
Regular checking with customers upcoming orders.
Weekly reviewing recent changes to the process & products
specifications changes with development team.
Follow up the online order transforming with UK counterpart &
development team.
• Officer, Customer Service
Retail Branding & Information Solutions (RBIS)
2. Avery Dennison Ltd. (March 2012 – February 2015)
• Dealing with MARKS AND SPENCERS orders.
Meet sales target for respected customer.
Periodically review of the standard lead time.
Monthly customer report.
Regular checking with customers upcoming orders.
• Photography (February 2012 – Present) (www.facebook.com/faysalography)
WORK EXPERIENCE
• Customer Manager, Customer Service. (Part Time) (October 2009 – February 2012)
Commercial Division, Grameenphone Ltd.
• Analysis on Social Media Marketing (with faculty)
• Research on Customer Experience of Telecom Industry of Bangladesh (with faculty)
• Worked with Peoples Management (PM) for CS Music Video 2011.
• Worked under KPI (Key Performance Index) in Grameenphone Ltd.
• Worked as the Social Officer in the 5th
Asian Universities Debating Championship
2009.
• Worked for Dhaka Chamber of Commerce & Industry (DCCI).
Advertising firm - ACTIVATION (a concern of ADCOM).
• Worked for AB BANK in a Cricket Series.
Advertising firm - COSITEC.
• Event management of “Jatio Shishu-Kishor Nattoutshab”
SKILLS/ COMPETENCIES
Computer : CRM, ORACLE, SPSS, ERP, Microsoft Word, Excel (general
calculations, charts, pivot, v-lookup, or-if formulas, sync etc), Power
Point (slide design, objects movement etc), Online communications
and Internet, Adobe Photoshop, Adobe Lightroom, Google Drive,
Online documents, online spreadsheets & online file sharing.
Social Networks : Administrate Facebook page, Google+ pages & Twitter.
Foreign Language : Fluent in Bangle & English - reading and writing,
Good speaking control over Hindi.
Communication : Excellent interpersonal, communication and coordination skills.
Adaptability : Can work in team & easily adjust with the environment.
ACHIEVEMENT
• Best sales person of my team of 13 members for a consecutive 15 months.
• Achieved KPI for consecutive 8 months.
• Former Chief Coordinator of East West University Business Club.
• Former Vice President of East West University Business Club.
• Bringing the most of core business from several customers.
CERTIFICATE COURSES
• Careful Communication.
• Ethics & Compliance.
• Information Security.
• Import & Customs Compliance.
• Company Codes.
• Business process.
3. SEMINARS
• Job Market Analysis
• Entrepreneurship
• Finance & Global Economic Crisis (Convener)
• Brand establishment with UNILEVER
(Conducted by Risalat Siddique) (Convener)
• Improvement for Operational Excellence
(Conducted by Muhammad Obaiudul Gani Ph.D)
• Agriculture Business in Bangladesh
(Conducted by Shykh Seraj)
• Brand Management of KFC & PIZZA HUT in Bangladesh
(Conducted by Akku Chowdhury) (Convener)
• Entrepreneurship & Leadership for Future
ACTIVITIES
• Visited Reptiles Farm Ltd. for production plan (Convener)
• East West University Business Club (Chief Coordinator)
• East West University Convocation 2008 & 2010 Volunteer
• East West University Foundation Day 2008 & 2010 Volunteer
• Former member of East West University Sangskritk Shongho
• Tree Plantation program (organizer)
• Former member of Lokonatto Dol Bangladesh
• Awareness raising program to save children from AIDS
PERSONAL DETAILS
Father’s Name : Md. Aminul Haque.
Mother’s Name : Mosammat Fatema Begum.
Date of Birth : 17 March, 1988
Nationality : Bangladeshi
Permanent Address : 11/1 Free School Street, Kathalbagan, Dhanmandi, Dhaka.
REFERENCE
1. Md. Moniruzzaman.
Head Of Marketing
Commercial Banking,
HSBC.
01730792449
2. Al-Amin Mahmud Ashraf.
Inspector of Customs
Customs Bond Commissionerate,
Dhaka.
01751552124