1. FAYSAL AMIN
Address: 43/3, Chamelibag (C-3),
Shantinagar, Dhaka-1217
Phone: 01711082027
Email: faysal_faiaj@hotmail.com
OBJECTIVE
To develop & enrich myself with a working environment where innovation, education and sense of
ownership are valued. Also I want to support organizational values & achieve the targeted goal.
EDUCATION
MBA 2014
East West University, Dhaka, Bangladesh
Major: Marketing
CGPA: 2.96
BBA 2011
East West University, Dhaka, Bangladesh
Major: Marketing
Minor: Finance
CGPA: 2.92
HSC in Commerce 2006
College Of Development Alternative (CODA)
Major: Business Studies
GPA: 4.30
SSC in Science 2004
Motijheel Govt. Boys’ High School, Dhaka
Major: Science
GPA: 3.94
CURRENT JOB
• Senior Officer, Customer Service
Retail Branding & Information Solutions (RBIS)
Avery Dennison Ltd. (March 2015 – Present)
• Dealing with MARKS AND SPENCERS orders with local & foreign buyers.
 Meet sales target for respected customer.
 Weekly reporting for orders.
 Monthly sales report.
 Periodically review of the standard lead time.
 Monthly customer report.
 Monthly brought forward reporting.
 Evaluating sales report & lead time fluctuations with customer feedback.
 Regular checking with customers upcoming orders.
 Weekly reviewing recent changes to the process & products
specifications changes with development team.
 Follow up the online order transforming with UK counterpart &
development team.
• Officer, Customer Service
Retail Branding & Information Solutions (RBIS)

2. Avery Dennison Ltd. (March 2012 – February 2015)
• Dealing with MARKS AND SPENCERS orders.
 Meet sales target for respected customer.
 Periodically review of the standard lead time.
 Monthly customer report.
 Regular checking with customers upcoming orders.
• Photography (February 2012 – Present) (www.facebook.com/faysalography)
WORK EXPERIENCE
• Customer Manager, Customer Service. (Part Time) (October 2009 – February 2012)
Commercial Division, Grameenphone Ltd.
• Analysis on Social Media Marketing (with faculty)
• Research on Customer Experience of Telecom Industry of Bangladesh (with faculty)
• Worked with Peoples Management (PM) for CS Music Video 2011.
• Worked under KPI (Key Performance Index) in Grameenphone Ltd.
• Worked as the Social Officer in the 5th
Asian Universities Debating Championship
2009.
• Worked for Dhaka Chamber of Commerce & Industry (DCCI).
Advertising firm - ACTIVATION (a concern of ADCOM).
• Worked for AB BANK in a Cricket Series.
Advertising firm - COSITEC.
• Event management of “Jatio Shishu-Kishor Nattoutshab”
SKILLS/ COMPETENCIES
Computer : CRM, ORACLE, SPSS, ERP, Microsoft Word, Excel (general
calculations, charts, pivot, v-lookup, or-if formulas, sync etc), Power
Point (slide design, objects movement etc), Online communications
and Internet, Adobe Photoshop, Adobe Lightroom, Google Drive,
Online documents, online spreadsheets & online file sharing.
Social Networks : Administrate Facebook page, Google+ pages & Twitter.
Foreign Language : Fluent in Bangle & English - reading and writing,
Good speaking control over Hindi.
Communication : Excellent interpersonal, communication and coordination skills.
Adaptability : Can work in team & easily adjust with the environment.
ACHIEVEMENT
• Best sales person of my team of 13 members for a consecutive 15 months.
• Achieved KPI for consecutive 8 months.
• Former Chief Coordinator of East West University Business Club.
• Former Vice President of East West University Business Club.
• Bringing the most of core business from several customers.
CERTIFICATE COURSES
• Careful Communication.
• Ethics & Compliance.
• Information Security.
• Import & Customs Compliance.
• Company Codes.
• Business process.

3. SEMINARS
• Job Market Analysis
• Entrepreneurship
• Finance & Global Economic Crisis (Convener)
• Brand establishment with UNILEVER
(Conducted by Risalat Siddique) (Convener)
• Improvement for Operational Excellence
(Conducted by Muhammad Obaiudul Gani Ph.D)
• Agriculture Business in Bangladesh
(Conducted by Shykh Seraj)
• Brand Management of KFC & PIZZA HUT in Bangladesh
(Conducted by Akku Chowdhury) (Convener)
• Entrepreneurship & Leadership for Future
ACTIVITIES
• Visited Reptiles Farm Ltd. for production plan (Convener)
• East West University Business Club (Chief Coordinator)
• East West University Convocation 2008 & 2010 Volunteer
• East West University Foundation Day 2008 & 2010 Volunteer
• Former member of East West University Sangskritk Shongho
• Tree Plantation program (organizer)
• Former member of Lokonatto Dol Bangladesh
• Awareness raising program to save children from AIDS
PERSONAL DETAILS
Father’s Name : Md. Aminul Haque.
Mother’s Name : Mosammat Fatema Begum.
Date of Birth : 17 March, 1988
Nationality : Bangladeshi
Permanent Address : 11/1 Free School Street, Kathalbagan, Dhanmandi, Dhaka.
REFERENCE
1. Md. Moniruzzaman.
Head Of Marketing
Commercial Banking,
HSBC.
01730792449
2. Al-Amin Mahmud Ashraf.
Inspector of Customs
Customs Bond Commissionerate,
Dhaka.
01751552124