1. Strategy/Organizational Performance Human Capital Deloitte Consulting LLP CONFIDENTIAL AND PROPRIETARY Consulting Workshop: Case Study Interviews September 16, 2005

2. Introductions & Objectives Aaron Gutnick

3. Separated at Birth? Broad Dean Robert Duncan Deloitte CEO Jim Quigley

4. Agenda 5:45 – 6:30 Aaron Closing Discussion 4:45 – 5:45 All Group Presentations 4:00 – 4:45 All Case Study Workshop Break More on Case Study Interviews Interviewing Tips Overview of Consulting Introductions & Objectives 3:45 – 4:00 3:15 – 3:45 2:45 – 3:15 2:15 - 2:45 2:00 - 2:15 Reed Franco Eric Aaron

5. Overview of Consulting Eric Trappen

19. Interviewing Tips Franco Girimonte

35. More on Case Study Interviews Reed Bingaman

37. Overall Case Study Methodology Understand the issue; ask clarifying questions as needed Cracking the case study requires a logical and methodic approach. Step 1 Identify and test the underlying assumptions Step 2 State your null hypothesis Step 3 Select an appropriate analytical framework Step 4 Use the selected framework to identify key business issues Step 5 Summarize key issues and findings Step 6 Outline your final recommendation and the expected final results or impact Step 7

45. Case Study Workshop All

47. Group Presentations All

48. Closing Discussion Aaron Gutnick