Stephen Carr, Head of Property & Facilities at Liverpool Victoria - Measuring the effectiveness and occupancy of the workplace
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Stephen Carr, Head of Property & Facilities at Liverpool Victoria spoke at FM & Property Event April 2013
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Stephen Carr, Head of Property & Facilities at Liverpool Victoria - Measuring the effectiveness and occupancy of the workplace
- 1. Steve Carr Head of Property & FM, LV=
- 2. Thank you for your time
- 3. LV= Insurance Life Cover Savings & Investments Retirement Planning With over 5,500 employees working in 17 offices across the UK, we are the UK's largest friendly society and a leading financial mutual, with more than five million members and customers. • 2006 • 1750 employees • 70% staff turnover • Losing 10k policies per month(£20.1m) • 2012 • 5,500 employees • 11% staff turnover • Top 5 UK Motor Insurer£126.2m
- 4. Influencing factors Agile working 3rd space 15.8 million millennials Apps
- 5. What to consider External Internal Generational expectations Cost performance Adapting to new technology Performance improvement Critical supplier capability Growth a strong business case Talent attraction & retention Staff attrition Brand enhancement Staff feedback - pride in workplace Visitors and client relationships Align with vision & values
- 7. Traditional design office 70 settings £143,000 per employee 7500 sq ft 10 year lease
- 8. Conservative design office 7500 sq ft 10 year lease 84 settings £119,000 per employee
- 9. Progressive design office 7500 sq ft 10 year lease 97 settings £103,000 per employee
- 10. Adventurous design office 7500 sq ft 10 year lease 118 settings £62,000 per employee 27% reduction
- 11. Focus on the services to staff