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The Five-Year Outlook
for Sell-side Banking
September 2016
Based on research by
FIS and Lantern Insights
THE NEW
MIDDLE OFFICE
REGULATION
AND THE
MIDDLE OFFICE
DATA PRIVACY IS THE BIGGEST
WORRY FOR THE MIDDLE OFFICE
All data is sourced from July 2016 survey of 173 middle-office executives by FIS and Lantern Insights
Which area of regulation concerns you the most?
34%
14%
13% 13%
9% 9%
6% 2%
Data privacy Trade
transparency
Capital
requirements
Differences b/w
domestic and
global rules
Reporting Tax Solvency and
liquidity
Other
THE MIDDLE OFFICE IS ALSO WORRIED ABOUT
THE OVERALL IMPACT OF REGULATION
83%
17%
Do you expect regulation
to significantly change
your revenue model?
76%
24%
Do you expect increased regulation
to severely impact your business
in the next 24 months?
YES
NO
YES
NO
HOW WILL REGULATION IMPACT
BANKS’ REVENUE MODEL?
21%
25%
54%
INCREASED
COMPLIANCE
COSTS
REDUCED
COMMISSIONS
NEW
REVENUE
MODELS
WHAT DOES THE
FUTURE HOLD?
MOST IMPORTANT FUTURE TRENDS
FOR THE MIDDLE OFFICE
49%
42%
37%
32%
29%
29%
29%
24%
19%
33%
31%
37%
48%
26%
31%
26%
24%
34%
18%
27%
26%
19%
45%
41%
44%
53%
48%
Cybersecurity
Fintech start-ups
Automation
Mobile services
Blockchain
Outsourcing
Regulatory compliance
Execution algorithms
Multi-asset technology
Which of the following trends do you think will be most
important to your sell-side business over the next five years?
BUDGET PRIORITIES REFLECT
THE CHANGING TRENDS
Middle Office (n=173)
Only 12 percent say regulatory compliance will
get the biggest increase in investment by 2020.
34%
20% 20%
14%
12%
Market expansion Customer experience Disruptive technologies
or companies
Talent management Regulatory compliance
THE ROLE OF
TECHNOLOGY
IS YOUR BANK BECOMING A
TECHNOLOGY DRIVEN BUSINESS?
SAY YES
88%
TECHNOLOGY PLAYS A ROLE, BUT
SKILLS ARE THE BIGGEST OBSTACLE
IF YES IF NO
21%
26%
53%
We have an ongoing
technology training
program
We have staff with the
latest skills
We have the latest
technology
10%
20%
25%
45%
Other
Budget constraints
Legacy technology
Skills shortage
We have an
ongoing technology
training program
We have staff with
the latest skills
We have the
latest technology
WHAT’S NEXT FOR THE MIDDLE OFFICE?
1%
9%
14%
17%
27%
29%
39%
42%
53%
None of the above
I'm expecting to work longer hours
I'm working with new departments or across silos
I'm having to do more myself
I'm worried about new competitors
I'm expecting to change roles more often
I'm automating repetitive tasks
I'm starting to use new sources of data
I'm learning how to use new technology
Middle Office (n=173)
How is technology changing your plans for the next five years within your business?
But by 2020, I’m likely to
invest in market expansion
or disruptive technologies or
companies – not regulation.
Regulation will have a
significant impact on my
revenue model.
I’m especially concerned
about data privacy.
My role is changing too as
I learn new skills, use new
sources of data and
automate repetitive tasks.
HOW
IS YOUR EXPERIENCE
OF THE MIDDLE
OFFICE CHANGING?
The New Middle Office

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The New Middle Office

  • 1. The Five-Year Outlook for Sell-side Banking September 2016 Based on research by FIS and Lantern Insights THE NEW MIDDLE OFFICE
  • 3. DATA PRIVACY IS THE BIGGEST WORRY FOR THE MIDDLE OFFICE All data is sourced from July 2016 survey of 173 middle-office executives by FIS and Lantern Insights Which area of regulation concerns you the most? 34% 14% 13% 13% 9% 9% 6% 2% Data privacy Trade transparency Capital requirements Differences b/w domestic and global rules Reporting Tax Solvency and liquidity Other
  • 4. THE MIDDLE OFFICE IS ALSO WORRIED ABOUT THE OVERALL IMPACT OF REGULATION 83% 17% Do you expect regulation to significantly change your revenue model? 76% 24% Do you expect increased regulation to severely impact your business in the next 24 months? YES NO YES NO
  • 5. HOW WILL REGULATION IMPACT BANKS’ REVENUE MODEL? 21% 25% 54% INCREASED COMPLIANCE COSTS REDUCED COMMISSIONS NEW REVENUE MODELS
  • 7. MOST IMPORTANT FUTURE TRENDS FOR THE MIDDLE OFFICE 49% 42% 37% 32% 29% 29% 29% 24% 19% 33% 31% 37% 48% 26% 31% 26% 24% 34% 18% 27% 26% 19% 45% 41% 44% 53% 48% Cybersecurity Fintech start-ups Automation Mobile services Blockchain Outsourcing Regulatory compliance Execution algorithms Multi-asset technology Which of the following trends do you think will be most important to your sell-side business over the next five years?
  • 8. BUDGET PRIORITIES REFLECT THE CHANGING TRENDS Middle Office (n=173) Only 12 percent say regulatory compliance will get the biggest increase in investment by 2020. 34% 20% 20% 14% 12% Market expansion Customer experience Disruptive technologies or companies Talent management Regulatory compliance
  • 10. IS YOUR BANK BECOMING A TECHNOLOGY DRIVEN BUSINESS? SAY YES 88%
  • 11. TECHNOLOGY PLAYS A ROLE, BUT SKILLS ARE THE BIGGEST OBSTACLE IF YES IF NO 21% 26% 53% We have an ongoing technology training program We have staff with the latest skills We have the latest technology 10% 20% 25% 45% Other Budget constraints Legacy technology Skills shortage We have an ongoing technology training program We have staff with the latest skills We have the latest technology
  • 12. WHAT’S NEXT FOR THE MIDDLE OFFICE? 1% 9% 14% 17% 27% 29% 39% 42% 53% None of the above I'm expecting to work longer hours I'm working with new departments or across silos I'm having to do more myself I'm worried about new competitors I'm expecting to change roles more often I'm automating repetitive tasks I'm starting to use new sources of data I'm learning how to use new technology Middle Office (n=173) How is technology changing your plans for the next five years within your business?
  • 13. But by 2020, I’m likely to invest in market expansion or disruptive technologies or companies – not regulation. Regulation will have a significant impact on my revenue model. I’m especially concerned about data privacy. My role is changing too as I learn new skills, use new sources of data and automate repetitive tasks.
  • 14. HOW IS YOUR EXPERIENCE OF THE MIDDLE OFFICE CHANGING?