Many people think change is achieved through managing projects, but experienced practitioners see that change is managed through people. The Human Resources department has knowledge about what's possible with human capability and can gain credibility by linking human capability to process results. Hear from Tom Coleman, Sloan's CIO and Chief Process Officer, and Margie Rodino, Chief Talent Officer, about the role of HR in Sloan Valve's process journey over the past 10+ years.

1. Margie Rodino, Chief Talent Officer
Tom Coleman, CIO and Chief Process Officer
Sloan Global Holdings
FCB Partners Webinar: February 11, 2015
Beyond HR: Reinvent People &
Processes

2. 2
About Sloan
• Founded in Chicago in 1906
• Privately held, U.S. based commercial
plumbing products
• The most comprehensive line of commercial
restroom solutions
• The leader in water and energy high
efficiency solutions
• 4,300 distributors, 69 rep offices, 60 countries
• Global supply chain and wholesaler
distribution network
• 12 years moving towards being a process
enterprise
• SAP Business System

3. Burning Platform for Transformation
• 100+ years with no formal HCM process and support
systems
• Competitive environment requiring quantum leaps in
performance
• Focus from effort to results and positive ROI
• The world, the work, the worker has changed
• Entitlement must move to engagement with high yield
results
• IT enabling trends significant (e.g., mobility, analytics,
cloud, social, digitization, IoT)
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4. Business Process Management
BPM is a management
discipline that treats processes as
assets that directly drive enterprise
performance through operational
excellence, business agility, and
strategic differentiation.
Sloan 2004
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5. The Toolkit: Carpenter Vs. Process
• BSC/Hoshin
• FC 4DX
• Lean
• Six Sigma
• BPR/DFSS
• BPMS & IT
• TOC
• Etc.
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• Saw
• Hammer
• Screwdriver
• Pliers
• Square
• Mech. Pencil
• Level
• Measuring
tape
• Knife
BPMCarpenter

6. Strategic
Plan
HCM
Processes
Recruitment Selection
Culture
Indoctrination
Learning
and
Development
Managing
Performance
Rewarding
Talent
and
Succession
Planning
Emplorer
Branding
Attracting
Talent
Qualifying
Talent
Background
Checks
Offer
Onboarding
Orientation
Mentorship
Core
Courses
Advanced
Courses
Strategy
Deployment
Employee
Performance
Management
Daily
Management
Recognition
Salary
Administration
Strategic
Jobs
Custom
Mentorships
Core
HCMRecords
System
Recruiting
System
Onboarding
System
Learning
System
Performance
Management
System
Compensation
andReward
System
Payroll
System
Succession
Planning
System
Planning
andAnalytics
System
Maximizing business effectiveness
through people
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