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FROLLEINFLOW
FUTURE OF WORK
EuroGuidance Cross-Border Seminar
in Belgrade, Serbia
Dr. Anja C. Wagner
5. October 2017
AND HOW WE GET THERE?
FROLLEINFLOW
The world of tomorrow
The times they are
a-Changin
Network society
What happened to the
jobs landscape?
Lifelong learning
How to keep track in
this fast moving time?
Institutional challenges
Let’s collect good
practices ...
1
2
3
4
FROLLEINFLOW
Method: Design Thinking
FROLLEINFLOWFROLLEINFLOW
5 Stages in the Design Thinking Process
FROLLEINFLOWFROLLEINFLOW
Design Thinking as a Strategy for Innovation
INNOVATION
“Creative leadership isn’t
about leaders simply
becoming more creative. It’s
about individuals leading for
creativity. That means you,
as a leader, must unlock the
creative potential of your
organization, no matter the
industry. It’s your job to set
the conditions for your
organization to generate,
embrace, and execute on new
ideas. It’s a competitive
imperative that will keep you
ahead in the marketplace.”
- Tim Brown, IDEO
FROLLEINFLOW
FIRST STEP: Research
FROLLEINFLOW
The world of tomorrow
The times they are
a-Changin
Network society
What happened to the
jobs landscape?
Lifelong learning
How to keep track in
this fast moving time?
Institutional challenges
Let’s collect good
practices ...
1
2
3
4
FROLLEINFLOW
The world of tomorrow
The times they are a-Changin
1
FROLLEINFLOWFROLLEINFLOW
THE FUTURE OF
EMPLOYMENT:
HOW SUSCEPTIBLE
ARE JOBS TO
COMPUTERISATION?
Carl Benedikt Frey &
Michael A. Osborne
September 17, 2013
Bild: Oxford Martin School
& Faculty of Philosophy
FROLLEINFLOW
47 %
.... of all US jobs at risk (2013)
FROLLEINFLOW
FROLLEINFLOWFROLLEINFLOW
In 2015, the official dialogue process Work 4.0 was started (Ministry of Labour)
http://www.bmas.de/EN/Services/Publi
cations/a883-white-paper.html
FROLLEINFLOW
Can a
robot do
my job?
FROLLEINFLOWFROLLEINFLOW
A lot of studies signaled: Positive view of employee development in Germany
FROLLEINFLOW
Work 4.0
Where are we heading?
Two time horizons
1. What will our world
look like in 20 years?
2. What is the way to
get there?
FROLLEINFLOW
Today
Next
election
2020 2030
20352025
FROLLEINFLOWFROLLEINFLOW
Global disruption through digitalization in all industries
First Wave Second Wave Third Wave
Impactonbusinessmodel
Time
Platforms / Software
Deep Tech
Thanks to Dr. Holger Schmidt | Netzoekonom.de
We are
here
Hightech
Media
Music
Retail
Travel
Telecommunications
Cars Finance
Logistics
Energy
Real Estate
Construction
Education
Health / Pharma
Engineering
Agriculture
Chemistry
Mining
FROLLEINFLOWFROLLEINFLOW
What are
the drivers?
FROLLEINFLOW
Demographic
development
Technical-economic
developments
Social developments
Ageing society & staff Globalization Awareness for
sustainability
Shrinking society Digitalization Changing values
Shortage of junior staff Automatization Diversity
Extension of working
life
Acceleration with
simultaneous
complexity
Feminisation
Innovation pressure +
cost pressure
Customization
Knowledge society +
innovation society
Work-Life-Balance as a
life plan
Urbanization
Polarisation of society
Thanks to Prof. Jutta Ramp | Institute for Employment and Employability
FROLLEINFLOW
Demographic
development
Technical-economic
developments
Social developments
Ageing society & staff Globalization Awareness for
sustainability
Shrinking society Digitalization Changing values
Shortage of junior staff Automatization Diversity
Extension of working
life
Acceleration with
simultaneous
complexity
Feminisation
Innovation pressure +
cost pressure
Customization
Knowledge society +
innovation society
Work-Life-Balance as a
life plan
Urbanization
Polarisation of society
Thanks to Prof. Jutta Ramp | Institute for Employment and Employability
FROLLEINFLOWFROLLEINFLOW
How is it
exchanged
around the
globe?
FROLLEINFLOWFROLLEINFLOW
The specific mixture at Silicon Valley
FROLLEINFLOWFROLLEINFLOW
Some say ...
… it’s the attractiveness
of the “californian
ideology”
FROLLEINFLOWFROLLEINFLOW
MOORE’S LAW = Doubling of processor speeds every 1-2 years
FROLLEINFLOWFROLLEINFLOW
Growth of the semiconductor industry enables global production
siehe IHS Markit Study
FROLLEINFLOW
FROLLEINFLOWFROLLEINFLOW
And this
leads to
visions
...
FROLLEINFLOW
FROLLEINFLOW
FROLLEINFLOWFROLLEINFLOW
Current global networking via
submarine cables
FROLLEINFLOWFROLLEINFLOW
Expected developments until approx. 2020 because of mobile satellites
FROLLEINFLOWFROLLEINFLOW
Change
of times
FROLLEINFLOW
8,000,000,000
2020
Siehe http://www.internetlivestats.com/internet-users/
FROLLEINFLOWFROLLEINFLOW
We live in a global network
society - all of us linked
together via the internet.
FROLLEINFLOWFROLLEINFLOW
Design Thinking as a Strategy for Innovation
INNOVATION
We are
here
FROLLEINFLOW
SECOND STEP: Defining
FROLLEINFLOW
The world of tomorrow
The times they are
a-Changin
Network society
What happened to the
jobs landscape?
Lifelong learning
How to keep track in
this fast moving time?
Institutional challenges
Let’s collect good
practices ...
1
2
3
4
FROLLEINFLOW
Network society
What happened to the jobs landscape?
2
FROLLEINFLOWFROLLEINFLOW
Global disruption through digitalization in all industries
Hightech
Media
Music
Retail
Travel
Telecommunications
Cars Finance
Logistics
Energy
Real Estate
Construction
Education
Health / Pharma
Engineering
Agriculture
Chemistry
Mining
First Wave Second Wave Third Wave
Impactonbusinessmodel
Time
Platforms / Software
Deep Tech
Thanks to Dr. Holger Schmidt | Netzoekonom.de
We are
here
FROLLEINFLOWFROLLEINFLOW
CONSEQUENCES
FOR THE
LABOUR
MARKET
FROLLEINFLOWFROLLEINFLOW
Diverse distortions caused by...
1. Plattforms as Amazon,
Facebook, Alphabet
usw.
2. Artificial intelligence
as Bots, Machine
Learning, Deep
Learning, Robotics ...
3. Network society at
global, regional,
institutional & private
levels
4. New workflows & new
work cultures such as
home office, open
spaces etc.
FROLLEINFLOWFROLLEINFLOW
NEW
REQUIREMENTS
FOR EMPLOYEES
FROLLEINFLOW
“There is a need to retool yourself, and you
should not expect to stop,” said Randall
Stephenson, the chief and chairman of AT&T.
People who do not spend five to 10 hours a
week in online learning, he added, “will
obsolete themselves with the technology.”
The New York Times, Feb. 13, 2016
FROLLEINFLOWFROLLEINFLOW
“If you don't want to keep
reinventing yourself with
the new technologies, please quit.”
- AT&T
FROLLEINFLOWFROLLEINFLOW
MACRO
Education
MACRO
Further
Education
“If you don't want to keep
reinventing yourself with
the new technologies, please quit.”
- AT&T
FROLLEINFLOWFROLLEINFLOW
So far, traditional educational work has looked like this
LEARNING
OBJECTIVES
METHODS
CURRICULUM
TEST
FROLLEINFLOWFROLLEINFLOW
Modern education 4.0 work would look like this
7 PILLARS OF LEARNING
TIME - EVERYWHERE AND
AT ANY TIME
ROOM - F2F ONLY WHEN
REQUIRED
PACE - SELF-DETERMINED
LEARNING PATHS -
SELF-ORGANIZED
TECHNOLOGY - DELIVERS
CONTENT
DIGITIZED CONTENT -
INTERACTIVE
NETWORKED - COACH / AI
/ P2P
FLOWCAMPUS.com
FROLLEINFLOWFROLLEINFLOW
“Wenn du dich nicht immer wieder
neu mit den neuen Technologien
erfinden magst, kündige bitte.”
- AT&T
The Economist, Feb. 18, 1999
FROLLEINFLOWFROLLEINFLOW
MICRO
MACRO
Education
MACRO
Further
Education
“If you don't want to keep
reinventing yourself with
the new technologies, please quit.”
- AT&T
FROLLEINFLOWFROLLEINFLOW
On-the-fly learning in micro-steps is "on vogue"...
© Bersin by Deloitte
FROLLEINFLOWFROLLEINFLOW
Macro learning makes sense if you want to learn something completely new
FROLLEINFLOW
And what significance will official
certificates have in the future?
FROLLEINFLOWFROLLEINFLOW
Practical experience counts in technical professions more than degrees
Siehe Quartz vom 15.12.2016
FROLLEINFLOWFROLLEINFLOW
Consequences for the labour market
1. Cancellation of (old)
formal qualifications for
individuals
2. New opportunities in a
connected world
3. Increased mobility on all
sides
4. Every company becomes a
media company? ⇒ more
competition for attention
5. Network competence &
personal responsibility
increases on all sides
FROLLEINFLOWFROLLEINFLOW
The times of knowledge transfer
are almost over, as no one can
predict the future and prepare
others for it.
FROLLEINFLOWFROLLEINFLOW
Design Thinking as a Strategy for Innovation
INNOVATION
We are
here
FROLLEINFLOW
THIRD STEP: Concept
FROLLEINFLOW
The world of tomorrow
The times they are
a-Changin
Network society
What happened to the
jobs landscape?
Lifelong learning
How to keep track in
this fast moving time?
Institutional challenges
Let’s collect good
practices ...
1
2
3
4
FROLLEINFLOW
2
Lifelong learning
How to keep track in this fast moving time?
3
FROLLEINFLOWFROLLEINFLOW
Competence (in the singular, not in the plural)
● Individual level
● Sozio-cultural level
● Sozio-technological
level
FROLLEINFLOWFROLLEINFLOW
Lifelong learning already
takes place in social
networks!
Day after day...
FROLLEINFLOW
FROLLEINFLOW
FROLLEINFLOW
That’s education?
Jane Hart: Top 100 Tools for Learning
“A learning tool is any software or online
tool or service that can be used for your own
personal learning or for teaching or
training.”
2016
FROLLEINFLOWFROLLEINFLOW
Jane Hart: 6th Annual Learning in the Workplace survey (2017)
7 PILLARS OF LEARNING
TIME - EVERYWHERE AND AT
ANY TIME
ROOM - F2F ONLY WHEN
REQUIRED
PACE - SELF-DETERMINED
LEARNING PATHS -
SELF-ORGANIZED
TECHNOLOGY - DELIVERS
CONTENT
DIGITIZED CONTENT -
INTERACTIVE
NETWORKED - COACH / AI /
P2P
FROLLEINFLOWFROLLEINFLOW
FROLLEINFLOWFROLLEINFLOW
More than 3/4 of all Germans are on social networks.
Datengrundlage: ARD/ZDF-Onlinestudie 2016
7 PILLARS OF LEARNING
TIME - EVERYWHERE AND AT
ANY TIME
ROOM - F2F ONLY WHEN
REQUIRED
PACE - SELF-DETERMINED
LEARNING PATHS -
SELF-ORGANIZED
TECHNOLOGY - DELIVERS
CONTENT
DIGITIZED CONTENT -
INTERACTIVE
NETWORKED - COACH / AI /
P2P
Minimum
weekly usage
FROLLEINFLOWFROLLEINFLOW
The World Wide Web as a global learning environment
siehe CB Insights: Reinventing School: 108 Ed Tech Startups
Across Learning Management, Language Teaching, And More
(3. Mai 2017)
FROLLEINFLOWFROLLEINFLOW
Since Q1 2017 a lot of money has been flowing into the market again...
siehe CB Insights: Reinventing School: 108 Ed Tech Startups
Across Learning Management, Language Teaching, And More
(3. Mai 2017)
FROLLEINFLOWFROLLEINFLOW
International
offers
FROLLEINFLOWFROLLEINFLOW
(Free) online courses
from experts
FROLLEINFLOWFROLLEINFLOW
MOOCs are a great EduMarketing instrument as well
FROLLEINFLOWFROLLEINFLOW
Personalized
recommendations
at LinkedIn
Learning
FROLLEINFLOWFROLLEINFLOW
Online and/or offline, hybrid & in a glocal
community
FROLLEINFLOWFROLLEINFLOW
FROLLEINFLOWFROLLEINFLOW
Much of it FOR FREE
==> Zero marginal cost economy
FROLLEINFLOWFROLLEINFLOW
FROLLEINFLOWFROLLEINFLOW
FROLLEINFLOWFROLLEINFLOW
FROLLEINFLOWFROLLEINFLOW
FROLLEINFLOW
Each person chooses
a different mixture
of attractive
experiences on
various platforms
FROLLEINFLOWFROLLEINFLOW
Today, you can learn anything if
you want to. And most of it will cost
you nothing than your time … and
your data ...
FROLLEINFLOWFROLLEINFLOW
Design Thinking as a Strategy for Innovation
INNOVATION
We are
here
FROLLEINFLOW
FOURTH STEP: Prototyping
FROLLEINFLOW
The world of tomorrow
The times they are
a-Changin
Network society
What happened to the
jobs landscape?
Lifelong learning
How to keep track in
this fast moving time?
Institutional challenges
Let’s collect good
practices ...
1
2
3
4
FROLLEINFLOW
2
Institutional challenges
Let’s collect good practices ...
4
FROLLEINFLOWFROLLEINFLOW
Let's recapitulate: competence (in the singular, not in the plural)
● Individual level
● Sozio-cultural level
● Sozio-technological
level
FROLLEINFLOWFROLLEINFLOW
Public systems are
the slowest ...
FROLLEINFLOWFROLLEINFLOW
Macro Learning needs more Micro Flow
FROLLEINFLOWFROLLEINFLOW
In the 21st century: We have to support more of those micro-phases...
LEARNING
OBJECTIVES
METHODs
CURRICULUM
TEST
7 PILLARS OF LEARNING
TIME - EVERYWHERE AND AT
ANY TIME
ROOM - F2F ONLY WHEN
REQUIRED
PACE - SELF-DETERMINED
LEARNING PATHS -
SELF-ORGANIZED
TECHNOLOGY - DELIVERS
CONTENT
DIGITIZED CONTENT -
INTERACTIVE
NETWORKED - COACH / AI /
P2P
?
?
FROLLEINFLOWFROLLEINFLOW
And rely more on individual strengths than standardization
LIFE DESIGN as a
storytelling of
one's own identity
FROLLEINFLOWFROLLEINFLOW
It needs more socio-cultural and socio-technological frameworks
Education 1.0
Teachers
"school"
learners in
educational
institutions
Education 2.0
Learners use the
Web (2.0)
to empower
themselves
Education 4.0
New policy
infrastructures
for self-directed
learning
FROLLEINFLOWFROLLEINFLOW
It needs more socio-cultural and socio-technological frameworks
Practice Social
Learning
Living at the pulse
of time
Develop an open
mindset for the
future
Embrace the Net
NEWSERVICES
Education 4.0
New policy
infrastructures
for self-directed
learning
FROLLEINFLOWFROLLEINFLOW
New policy infrastructures 4.0 ...
Unconditional learning
assets from the
government
= People have a budget,
which they can use for
their own learning - they
choose by themselves,
what they want to learn
Support to develop diverse
interdisciplinary working and
learning spaces
= Makerspaces, CoWorking-Spaces,
Repair shops, Libraries,
Documenta, Urban Gardening
Projects etc. pp.
Building platforms,
clouds, content,
analytics & technical
support “as a service”
FROLLEINFLOWFROLLEINFLOW
Let’s introduce: BOB, your personal learning coach (in France)
FROLLEINFLOWFROLLEINFLOW
Let’s introduce: BOB, your personal learning coach (in France)
FROLLEINFLOWFROLLEINFLOW
Let’s introduce: BOB, your personal learning coach (in France)
FROLLEINFLOWFROLLEINFLOW
Let’s introduce: BOB, your personal learning coach (in France)
FROLLEINFLOWFROLLEINFLOW
Design Thinking as a Strategy for Innovation
INNOVATION
We are
here
FROLLEINFLOW
FIFTH STEP: Testing
FROLLEINFLOWFROLLEINFLOW
What are
your good
practices
in your
countries?
FROLLEINFLOWFROLLEINFLOW
Dr. Anja C. Wagner
Twitter: @acwagner
Mail: acw@frolleinflow.com
FROLLEINFLOW GbR
http://frolleinflow.com
FLOWCAMPUS
http://flowcampus.com

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