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Advanced SEO
     Foundation & Deep Dive Techniques


 Etela Ivkovic, GM, DragonSearch - @Etela, +Etela
 Josepf Haslam, Biz Dev, DragonSearch - @Josepf


2/19/2013                         DRAGONSEARCH MARKETING I February 2013   1
Background on SEO
    What/Why
• Context of SEO: looking at
  it’s influence and history
  and tying it all together
  with
  “How to grow your
  business online” infograph

Resource
•    The Complete Walk-Through to Grow Your
     Business Online #Infographic
•    The DragonSearch Online Marketing Manual



    2/19/2013                                   DRAGONSEARCH MARKETING I February 2013   2
Context Slide from infographics




2/19/2013               DRAGONSEARCH MARKETING I February 2013   3
97%
                     of online consumers research products & services
                                   online before buying




 Source: BIA/Kelsey Group, User View Wave VII, May 2010




2/19/2013                                                       DRAGONSEARCH MARKETING I February 2013   4
Promise of Google




2/19/2013               DRAGONSEARCH MARKETING I February 2013   5
Context slide SEO/Social




2/19/2013                   DRAGONSEARCH MARKETING I February 2013   6
Evolution




2/19/2013               DRAGONSEARCH MARKETING I February 2013   7
0. Self Published Indexes/Directories
1. Human Published SERPs (Yahoo)
2. Counting Words on a Page (AltaVista/Lycos)
3. Counting Words & External Links (Google)
4. PageRank and “Voting” with Links (Google/Bing)
5. Social Voting, Site Authority, Awesome Content,
   Citations, Connectedness, Author Citations/Rank

2/19/2013                       DRAGONSEARCH MARKETING I February 2013   8
Step back




2/19/2013   DRAGONSEARCH MARKETING I February 2013   9
Why Social Recommendations




2/19/2013             DRAGONSEARCH MARKETING I February 2013   10
What is SEO
• We take a deeper dive into the technical side of SEO
• Explaining how it has morphed from a three legged
  stool to four legs and then turn to our learning
  objectives




2/19/2013                          DRAGONSEARCH MARKETING I February 2013   11
What is SEO?
• Search Engine Optimization is the Art &
  Science of helping your site be crawled,
  indexed and be found in Organic/Natural
  (nonpaid) Search Results.
• SEO is a process & a mindset
• Expands into site architecture, coding
  performance, usability, content quality, user
  interaction, sharing and conversion

2/19/2013                      DRAGONSEARCH MARKETING I February 2013   12
Optimization

 The 3 legged stool of SEO just got another leg

1. Site Content
2. Site Code, Structure &
   Performance
3. External Backlinks
4. Social Signals


2/19/2013                      DRAGONSEARCH MARKETING I February 2013   13
Learning Objectives


• We will clear the major elements of SEO in this
  order:




2/19/2013                          DRAGONSEARCH MARKETING I February 2013   14
Learning Objectives
•   The importance of and how to conduct advanced keyword research
•   Advanced on-page optimization with cross linking strategy
•   Advanced off-site factors including link building and maintenance
•   How to evaluate the health of your back-link portfolio
•   How to assess the strength of your competitor back-links and where their
    visitors come from
•   Discover how to identify the demographics of your top competitor sites
•   What is Google Panda & Penguin updates and how to use them to your
    advantage
•   How to overcome common problems associated with CMS driven sites such
    as duplicate content, spider traps
•   SEO & Social Media
•   Understand Google’s vision for the future of search to gain a competitive
    advantage


2/19/2013                                        DRAGONSEARCH MARKETING I February 2013   15
But first, the Goal


• “Start with the end in mind” Dr. Stephen Covey




2/19/2013                        DRAGONSEARCH MARKETING I February 2013   16
What’s The End Objective




               THE MONEY!
2/19/2013                   DRAGONSEARCH MARKETING I February 2013   17
Be Found Online, Drive Results!




2/19/2013               DRAGONSEARCH MARKETING I February 2013   18
How Do I Get More (and Better)
            Organic Traffic?
• Understand keywords (search phrases) that
  are important to you
• Understand how Google determines relevance
• Build and optimize your site based on keyword
  research for all 4 elements of SEO (later)
• Get citations / shares / back-links to improve
  positions over time
• Measure, tweak and test based on Analytics
2/19/2013                     DRAGONSEARCH MARKETING I February 2013   19
Take a Deep Breath
• A website is posted, linked to, or updates its
  content
• Search engine “spider” or “bot” crawls the page
• Skims URL, page titles, meta data, text, images,
  etc.
• Follow links, counts in/out
• Indexes keywords, SEMANTICS, notes frequency
• “Weighs” the page relative to others as well as
  based on user behavior for topical relevance &
  quality

2/19/2013                       DRAGONSEARCH MARKETING I February 2013   20
Advanced Keyword Research


• It all starts here, you have to understand what
  people are searching for and how that is related to
  your business.




2/19/2013                          DRAGONSEARCH MARKETING I February 2013   21
Advanced Keyword Research
•   It starts with your own Analytics
•   Track your internal site search
•   Google Suggest
•   AdWords Keyword Tool
•   Google Trends
•   YouTube Keyword Tool
•   Keyword Spy

2/19/2013                        DRAGONSEARCH MARKETING I February 2013   22
2/19/2013   DRAGONSEARCH MARKETING I February 2013   23
What is Google Analytics?

 • Free, easy-to-use web analytics tool
 • Provides reports showing how visitors found your website, and
   what they did when they got there
 • Measures the effectiveness of your online and offline marketing
   campaigns
 • You STILL may need to build a Marketing ROI Dashboard to
   integrate offline channels!!!




                    www.google.com/analytics


2/19/2013                                  DRAGONSEARCH MARKETING I February 2013   24
What Answers Can Google Analytics
              Provide?
  Where are visitors
   coming from?
What keywords did
   they use?

  Am I creating
effective content?

Where are visitors
 abandoning my
 shopping cart?

     How can I improve
      site interaction?


2/19/2013                      DRAGONSEARCH MARKETING I February 2013   25
                          26
Set goals and track performance
Multi Channel Funnels –
            Tracking the Marketing Mix




2/19/2013                    DRAGONSEARCH MARKETING I February 2013   27
Using AdWords for Keywords


 • How does Google make 98% of its revenue?
     – PPC
 • Google’s AdWords will show you how Google
   evaluates your site for Paid Advertising




2/19/2013                       DRAGONSEARCH MARKETING I February 2013   28
Image copyright: public domain




2/19/2013   DRAGONSEARCH MARKETING I February 2013    29
Research

     – Body Text here
     – Body Text here
     – This is a test
     – 123




 2/19/2013              DRAGONSEARCH MARKETING I February 2013   30
Focus
                             Rumplestiltskin


                         Big Bad Wolf

            Cinderella   Sleeping Beauty


                                   Mother Goose
2/19/2013                      DRAGONSEARCH MARKETING I February 2013   32
Google Trends for Search
   View what the world is searching for and gain insights for your business




2/19/2013                                        DRAGONSEARCH MARKETING I February 2013   33
Applying Trends to Predict Product Sales

• Compare interest between states or regions:

    o What type of jeans should a Wyoming retailer stock?
    o What about Oklahoma?




2/19/2013                               DRAGONSEARCH MARKETING I February 2013   34
Google Suggest
               What people are searching for on Google

• Drops down a list of suggestions as you type
• People are asking Google..




2/19/2013                                   DRAGONSEARCH MARKETING I February 2013   35
How to Use Google Suggest
• Type s-l-o-w-l-y, pay attention, be creative
• Keep typing letter by letter and the suggestions will change
• Try it signed out
    o Google pulls from your history (if signed in) and other users, indexed sites and
      ads.
• Great way to get ideas to expand your topical relevance, attract new
  relevant traffic and consider paid ads
• Write down the ideas and run them through the Google AdWords keyword
  research tool
    o Experiment by checking “Don’t show ideas for new keywords”
o Compare the results, take them to Google Trends
o Watch Suggest for reputation management purposes

Resources
• How Google’s “Search Suggest” Works Video


2/19/2013                                             DRAGONSEARCH MARKETING I February 2013   36
Short Head – Long Tail

Beast



Mythical Beast



        Mythical New York Beast
                              Mythical New York Subway Beast



 2/19/2013                         DRAGONSEARCH MARKETING I February 2013   37
Think in Neighborhoods




2/19/2013                  DRAGONSEARCH MARKETING I February 2013   38
Checkout Competition




2/19/2013                 DRAGONSEARCH MARKETING I February 2013   39
Recap of Keyword Research
•   Start with your site’s analytics
•   Study your internal site search
•   Play with Google Suggest
•   Get search volume and competition data from
    AdWords
•   Check and compare key phrase performance over time
    in Google Trends
•   Map out your site and document your keyword
    strategy
•   Use the long tail
•   Pay close attention to related terms and synonyms

2/19/2013                          DRAGONSEARCH MARKETING I February 2013   40
Advanced On-page Optimization (1)

• Search engines rank pages also factoring
    o   usability,
    o   social signals,
    o   site authority,
    o   user interaction with the site,
    o   speed, etc.
• Google factors in UX (User Experience)
    o Running a CRO (Conversion Rate Optimization) program will help focus on UX




2/19/2013                                                DRAGONSEARCH MARKETING I February 2013   41
Advanced On-page Optimization (2)

• Research, benchmark, compare to competitors,
  plan goals, prioritize
• Continue on-page optimization best practices!
• Use semantically related words and synonyms
• Get UGC (user generated content) like reviews,
  comments, etc.
• Enable and encourage social sharing


2/19/2013                      DRAGONSEARCH MARKETING I February 2013   42
Advanced on-page optimization (3)
• Use Schema (more on this later)
• Pay attention to your entire site’s theme
• Create and publish awesome content on a regular
  basis
• Make sure your site is structured well around your
  audience’s needs and your important pages
• Use CRO to improve site performance and UX
• Ensure your site was built with clean code, is fast,
  accessible, content is indexable


2/19/2013                            DRAGONSEARCH MARKETING I February 2013   43
Doing Things the Right Way




2/19/2013                DRAGONSEARCH MARKETING I February 2013   44
Spiders read the HTML
        <HTML>




        </HTML>

2/19/2013                 DRAGONSEARCH MARKETING I February 2013   45
Organized HTML is Important!
  <HTML>
            <head>

            </head>
            <body>


            </body>
   </HTML>

2/19/2013              DRAGONSEARCH MARKETING I February 2013   46
Dual view of code/SERP
        <HTML>
            <head>
            <Title> My Title </Title>
            <Meta Name=“Description” Content=“This is my page”>
            <Meta Name=“Keywords” Content=“this, that, other”>
            </head>




2/19/2013                               DRAGONSEARCH MARKETING I February 2013   47
<h1>My Top Header</h1>

            <p>A bunch of paragraph text</p>

            <h2>A Secondary Header</h2>

            <p>And a lot more paragraph text</p>

            <h3>A Tertiary Header</h3>

            <p>And perhaps some more text</p>

            <p>A List:</p>

            <ul>
             <li>A list item</li>
             <li>Another list item</li>
             <li>Yet another list item</li>
            </ul>

            <p>And this is a <a
            href="http://mylink.com">LINK </a></p>
2/19/2013              DRAGONSEARCH MARKETING I February 2013   48
Schema.org
• Structured data
      o Helps search engines understand data & provide better search results
•    Major search engines need and support it
•    Enhanced search display – stand out
•    Sites are already benefiting from it
•    Events, products, recipes, reviews, videos, etc.
•    Go through the list and use what applies to your site
•    Tag your data
•    Test your code, preview your snippet


Resources
•    Schema.org - Full Hierarchy
•    Schema.org's FAQ and blog
•    Structured Data Testing Tool




    2/19/2013                                           DRAGONSEARCH MARKETING I February 2013   49
Recap of On-page Optimization
• Research, benchmark, plan
• Make sure your site is accessible to spiders, loads fast, is well
  structured and coded
• Keep your site’s theme focused
• Follow traditional on-page optimization best practices: title,
  description, headers, copy, images, link out to high authority
  relevant sites, cross linking, URLs, call to action, etc.
• Do not over-optimize pages, links
• Use natural language: synonyms, related, relevant terms, stemming
  variations, singular/plural, etc.
• Use Schema
• Get UGC
• Get social


2/19/2013                                 DRAGONSEARCH MARKETING I February 2013   50
Resources & Tools
Tools
• Webmaster Tools
• Google Analytics
• Google AdWords Keyword Tool
• YouTube Keyword Tool

Blogs
• DragonSearch Marketology Blog
• SEOmoz – Blog and community
• Matt Cutts – Head of Google’s Webspam team
• Search Engine Land – News, insights

2/19/2013                        DRAGONSEARCH MARKETING I February 2013   51
Advanced Off-site Factors


• If you build it they will not come
• Unless you are the only one in the world with
  your unique content
• We turn to off-site factors in SEO in this next
  section




2/19/2013                        DRAGONSEARCH MARKETING I February 2013   52
Advanced Off-site Factors
• Off-site begins with “real”, great content
• Get your great content in front of the target
  audience
• Where are they?
• Do real life stuff
    o Get involved with on and offline communities, sponsor,
      donate, help, etc.
• Be a guest author


2/19/2013                               DRAGONSEARCH MARKETING I February 2013   53
The Back Link Portfolio
             Link building changed but is still very important




                                    High
                                               Special Sites




                  Easy                         Difficult


                                    Low
                  Directories




2/19/2013                                        DRAGONSEARCH MARKETING I February 2013   54
Not All Links are Equal




2/19/2013                   DRAGONSEARCH MARKETING I February 2013   55
Why Links Are Important
• Links to your pages confer authority and
  relevancy to that page
• The more important the page linking to you, the
  more beneficial for you
• The more relevant the page linking
  to you is, the better
• The more relevant the wording
  that people use to link to your
  site, the better
2/19/2013                       DRAGONSEARCH MARKETING I February 2013   56
Why Links Are Important To Google
•   Links tell Google what a website is about
•   What keywords are relevant to your site
•   How important your site is
•   Where your site is
•   What content niche the site occupies – what the
    context of your site is




2/19/2013                        DRAGONSEARCH MARKETING I February 2013   57
Old School vs. New School SEO
        OLD SCHOOL
                                           NEW SCHOOL

      SHORT HAND OPTIMIZATION         BROADER LONG TAIL


                                                                    Fueled
                    BACKLINKS
              Reciprocal Linking          RELATIONSHIPS               by
                                                                    Social
         RELEVANT CONNECTIONS                                       Media
                                   RELEVANT CONNECTIONS




2/19/2013                                       DRAGONSEARCH MARKETING I February 2013   58
Google Webmaster Tools




2/19/2013                DRAGONSEARCH MARKETING I February 2013   59
How to Evaluate the Health of Your
            Backlink Portfolio
• Walk-through SEOMOZ’s OpenSitExplorer.org
• A tool to evaluate your own site and your competition




 2/19/2013                        DRAGONSEARCH MARKETING I February 2013   60
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2/19/2013   DRAGONSEARCH MARKETING I February 2013   64
How to Assess the Strength of Your
         Competitor Backlinks
• We continue our walk-through SEOMOZ’s Open Sit
  Explorer to take a closer look at competitive back-
  links




2/19/2013                          DRAGONSEARCH MARKETING I February 2013   65
Review Linking Domains & Anchor Text




2/19/2013             DRAGONSEARCH MARKETING I February 2013   66
Local
•   On-page
     o Local signals - Address, local phone, geographical relevance, etc.
     o Traditional SEO best practices – geo-modified
•   Off-site
     o    Local links, listings, maps, proper categories, etc.
     o    NAP – name, address, phone number consistency
     o    Google+ - verification, accurate category, local address and phone number
     o    Who is ranking for your terms?
             o What are they doing?
             o How can you be on their site?
•   Reviews
•   Ratings
•   Citations
•   Social mentions

Resources
•   2012 Local Search Ranking Factors
•   Glossary of Local Search Terms and Definitions




2/19/2013                                                        DRAGONSEARCH MARKETING I February 2013   67
Google Panda & Penguin
• We focus on the big two named changes, but, Google has
  fundamentally changed how they index the web. Wake up
  and pay attention!




  2/19/2013                       DRAGONSEARCH MARKETING I February 2013   68
Google Panda Updates
• First released February 23, 2011
• Panda #24 released January 22, 2013
• Target:
  thin content, content
  farms, sites with high
  ad-to-content ratios, quality,
  authority, trust, integrates user
  signals

2/19/2013                    DRAGONSEARCH MARKETING I February 2013   69
Panda – What Do I Do?
• Vision for your company and content. Differentiate yourself.
• Create awesome, unique content. Good content is not good
  enough.
• Remove duplicate content
• Remove low quality pages
• Improve or merge shallow content into high-quality content
• Low quality content will affect the high quality pages and the entire
  site’s rankings
• Strategic cross linking strategy
• Stop chasing the algorithm & focus on the user and
  long term business development
  – do #RCS: real company stuff

Resources:
•   Google’s guidance on building high-quality sites
•   Panda Update News
•   Google Panda Update, One Year Later, Infographic

2/19/2013                                              DRAGONSEARCH MARKETING I February 2013   70
Google Penguin Updates
              • First released April 24, 2012
              • Penguin #3 released October 5, 2012
              • Target:
                webspam, link schemes, over
                optimized anchor text, keyword
                stuffing, cloaking, low quality
                content


2/19/2013                       DRAGONSEARCH MARKETING I February 2013   71
Penguin – What Do I Do?
               •   Did your traffic drop right after 4/24/12? Hit.
               •   Did your traffic increase? Benefited.
               •   Clean up on-page spam
               •   Remove spammy links – also check for WordPress
                   plug-ins that may insert hidden links
               •   Don’t stuff keywords in your anchor text for both
                   internal and external links
               •   Only use the Disavow Tool if you have to
               •   Diversify and build high-quality, relevant links
               •   Get social media love

               Resources
               •   Report errors if you think you were penalized by mistake
               •   Google’s Disavow Links Tool – To Use or Not to Use?
               •   Link Building Strategies of Yosemite Sam Meet Google’s Disavow Tool
               •   Penguin Recovery During Panda Update Case Study
               •   Post-Penguin Anchor Text Case Study

2/19/2013                                                    DRAGONSEARCH MARKETING I February 2013   72
Do Not Do This! Please!




             Resources
             • Google’s Link Schemes Guidelines


2/19/2013                                         DRAGONSEARCH MARKETING I February 2013   73
Panda <3 Penguin
Why I think they got
  married
• Target spam, link
  scheme
• Low quality content,
  keyword stuffing
• Low quality links
• Authority, trust
• Social signals
• Moving towards
  quality, unique
  content & authorship

2/19/2013                 DRAGONSEARCH MARKETING I February 2013   74
Other Updates
• June 2010 - Caffeine rollout
      o Index freshness: nearly real time
        crawling and indexing
      o Set the stage for Panda and Penguin


•   May 2010 – Mayday; returning quality results for long-tail queries
•   February 2011 – Panda
•   April 2012 – Penguin
•   May 2012 - Knowledge Graph
•   August 2012— 7-Result SERPs
•   September 2012 – Exact Match Domain Update
Resources
•   Keyword Rich Domain Names – Should You Invest?
•   7 Is The New 10? Google Showing Fewer Results & More From Same Domain
•   Search quality highlights: 65 changes for August and September


2/19/2013                                                       DRAGONSEARCH MARKETING I February 2013   75
How Do I Deal with Constant Updates?
• They are here to stay and more is coming
• Panda/Penguin changed the way many businesses approach
  online marketing
• Understand your niche and audience; set yourself apart
• Focus on doing real business development = be update proof
• Google will crush algorithm manipulation efforts
• Have a multi pronged approach




2/19/2013                             DRAGONSEARCH MARKETING I February 2013   76
Overcoming CMS Problems
• Wordpress example using an SEO Plug-in as a
  best practice




2/19/2013                      DRAGONSEARCH MARKETING I February 2013   77
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2/19/2013   DRAGONSEARCH MARKETING I February 2013   81
Not All CMS’s are Created Equal
• Open Source platforms like WordPress typically
  have a wider variety of options
• SEO is critical to your website being found and
  therefore your business results

• You may want to consider a platform move
  before investing a lot of time into site
  optimization…

2/19/2013                       DRAGONSEARCH MARKETING I February 2013   83
SEO & Social Media

• “The answer my friend, is blowing in the wind, the
  answer is blowing in the wind.” Bob Dylan

• SEO & Social are merging in ways no-one can
  accurately predict, however…




2/19/2013                          DRAGONSEARCH MARKETING I February 2013   84
Evidence of Social Influence
• 71% to 83% of people   Social Influence on Purchasing
  use “Reviews” to
  influence purchase              17%
  decisions                                           Does not use

                                                      Uses Online Reviews

                         83%
• 80% will change a
  decision based on
  negative reviews

 2/19/2013                     DRAGONSEARCH MARKETING I February 2013   85
Why Does Social Add so Much Value?
              Revenue per Order % Difference
            Social/Others    $   280.00     107%
            Social Primary   $   249.08     84%
            Paid/Org         $   230.07     70%
            Display          $   206.00     52%
            Organic          $   135.37
• A study of 56 billion impressions, 2.7 billion
  clicks and $13 billion in revenue concludes that
  inclusion of Social Media increases revenue 84%
  over natural search alone.
2/19/2013                                 DRAGONSEARCH MARKETING I February 2013   86
What it looks like
McGinnis Example
McGinnis logged out
Virtuous Circle of Social Media for SEO
Enterprise Level Social Monitoring




2/19/2013             DRAGONSEARCH MARKETING I February 2013   91
Sysomos




2/19/2013             DRAGONSEARCH MARKETING I February 2013   92
Illustration from Ric Dragon’s Social Marketology book
How Do I Measure Success?
    • Install Google Analytics
    • Set up goals
    • Set up Google and Bing Webmaster Tools
    • Your goal is not to RANK!
    • Increase in visitors to the site
        • Bounce rate
        • Visit length
        • Number of pages visited
    • Engagement and sharing
        • Comments, reviews, social sharing and mentions
    • Conversions
        • Sales, form submissions, leads, phone calls, etc.

    • Measure, tweak, test

    Resources
    •   Website Search Engine Rankings Got You Down? Stop the Insanity!


2/19/2013                                                        DRAGONSEARCH MARKETING I February 2013   94
The Future is?




2/19/2013              DRAGONSEARCH MARKETING I February 2013   95
The Future
• Google’s mission is to organize the world’s information and
  make it universally accessible and useful
• What Google believes:
    o #1: Focus on the user and all else will follow.
    o Knowledge Graph - "the semantic web", the system that has
      understanding as well as data
        o Moving from an information engine to a knowledge engine
•   The only constant is change
•   Information will come to you
•   Personalization, studying user behavior
•   Adapt early
•   Diversify your marketing efforts; don’t rely on Google only
•   … It may not be Google

2/19/2013                                      DRAGONSEARCH MARKETING I February 2013   96
Q & A!
Any and all questions entertained!


Josepf Haslam, Etela Ivkovic |
  DragonSearch.net/blog
Josepf@dragonsearch.net |
  Twitter: @Josepf
Etela@dragonsearch.net |
  Twitter: @Etela

 2/19/2013                       DRAGONSEARCH MARKETING I February 2013   97
Appendix - Useful Links and Resources
• DragonSearch’s blog
• Josepf’s Scoop.it and Josepf’s Pinterest

•   Keyword Rich Domain Names – Should You Invest?
•   7 Is The New 10? Google Showing Fewer Results & More From Same Domain
•   Search quality highlights: 65 changes for August and September
•    Report errors if you think you were penalized by mistake
•    Google’s Disavow Links Tool – To Use or Not to Use?
•    Link Building Strategies of Yosemite Sam Meet Google’s Disavow Tool
•    Penguin Recovery During Panda Update Case Study
•    Post-Penguin Anchor Text Case Study
•     Google’s Link Schemes Guidelines
•    Website Search Engine Rankings Got You Down? Stop the Insanity!
•    Google’s guidance on building high-quality sites
•    Panda Update News
•    Google Panda Update, One Year Later, Infographic
•    Schema.org - Full Hierarchy
•    Schema.org's FAQ and blog
•    Structured Data Testing Tool


2/19/2013                                                   DRAGONSEARCH MARKETING I February 2013   98
More Resources & Tools
Tools
• Webmaster Tools
• Google Analytics
• Google AdWords Keyword Tool
• YouTube Keyword Tool

Blogs
• DragonSearch Marketology Blog
• SEOmoz – Blog and community
• Matt Cutts – Head of Google’s Webspam team
• Search Engine Land – News, insights

2/19/2013                        DRAGONSEARCH MARKETING I February 2013   99
Thank You!
                                  Social Marketology book
                                    Available on Amazon!



Josepf Haslam, Etela Ivkovic | DragonSearch.net/blog
Josepf@dragonsearch.net | Twitter: @Josepf, Google+: +Josepf
Etela@dragonsearch.net | Twitter: @Etela, Google+: +Etela

Get these presentations here: http://drsr.ch/webgrrls


  2/19/2013                                 DRAGONSEARCH MARKETING I February 2013   102

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Advanced SEO Training & Workshop in NYC at Webgrrls

  • 1. Advanced SEO Foundation & Deep Dive Techniques Etela Ivkovic, GM, DragonSearch - @Etela, +Etela Josepf Haslam, Biz Dev, DragonSearch - @Josepf 2/19/2013 DRAGONSEARCH MARKETING I February 2013 1
  • 2. Background on SEO What/Why • Context of SEO: looking at it’s influence and history and tying it all together with “How to grow your business online” infograph Resource • The Complete Walk-Through to Grow Your Business Online #Infographic • The DragonSearch Online Marketing Manual 2/19/2013 DRAGONSEARCH MARKETING I February 2013 2
  • 3. Context Slide from infographics 2/19/2013 DRAGONSEARCH MARKETING I February 2013 3
  • 4. 97% of online consumers research products & services online before buying Source: BIA/Kelsey Group, User View Wave VII, May 2010 2/19/2013 DRAGONSEARCH MARKETING I February 2013 4
  • 5. Promise of Google 2/19/2013 DRAGONSEARCH MARKETING I February 2013 5
  • 6. Context slide SEO/Social 2/19/2013 DRAGONSEARCH MARKETING I February 2013 6
  • 7. Evolution 2/19/2013 DRAGONSEARCH MARKETING I February 2013 7
  • 8. 0. Self Published Indexes/Directories 1. Human Published SERPs (Yahoo) 2. Counting Words on a Page (AltaVista/Lycos) 3. Counting Words & External Links (Google) 4. PageRank and “Voting” with Links (Google/Bing) 5. Social Voting, Site Authority, Awesome Content, Citations, Connectedness, Author Citations/Rank 2/19/2013 DRAGONSEARCH MARKETING I February 2013 8
  • 9. Step back 2/19/2013 DRAGONSEARCH MARKETING I February 2013 9
  • 10. Why Social Recommendations 2/19/2013 DRAGONSEARCH MARKETING I February 2013 10
  • 11. What is SEO • We take a deeper dive into the technical side of SEO • Explaining how it has morphed from a three legged stool to four legs and then turn to our learning objectives 2/19/2013 DRAGONSEARCH MARKETING I February 2013 11
  • 12. What is SEO? • Search Engine Optimization is the Art & Science of helping your site be crawled, indexed and be found in Organic/Natural (nonpaid) Search Results. • SEO is a process & a mindset • Expands into site architecture, coding performance, usability, content quality, user interaction, sharing and conversion 2/19/2013 DRAGONSEARCH MARKETING I February 2013 12
  • 13. Optimization The 3 legged stool of SEO just got another leg 1. Site Content 2. Site Code, Structure & Performance 3. External Backlinks 4. Social Signals 2/19/2013 DRAGONSEARCH MARKETING I February 2013 13
  • 14. Learning Objectives • We will clear the major elements of SEO in this order: 2/19/2013 DRAGONSEARCH MARKETING I February 2013 14
  • 15. Learning Objectives • The importance of and how to conduct advanced keyword research • Advanced on-page optimization with cross linking strategy • Advanced off-site factors including link building and maintenance • How to evaluate the health of your back-link portfolio • How to assess the strength of your competitor back-links and where their visitors come from • Discover how to identify the demographics of your top competitor sites • What is Google Panda & Penguin updates and how to use them to your advantage • How to overcome common problems associated with CMS driven sites such as duplicate content, spider traps • SEO & Social Media • Understand Google’s vision for the future of search to gain a competitive advantage 2/19/2013 DRAGONSEARCH MARKETING I February 2013 15
  • 16. But first, the Goal • “Start with the end in mind” Dr. Stephen Covey 2/19/2013 DRAGONSEARCH MARKETING I February 2013 16
  • 17. What’s The End Objective THE MONEY! 2/19/2013 DRAGONSEARCH MARKETING I February 2013 17
  • 18. Be Found Online, Drive Results! 2/19/2013 DRAGONSEARCH MARKETING I February 2013 18
  • 19. How Do I Get More (and Better) Organic Traffic? • Understand keywords (search phrases) that are important to you • Understand how Google determines relevance • Build and optimize your site based on keyword research for all 4 elements of SEO (later) • Get citations / shares / back-links to improve positions over time • Measure, tweak and test based on Analytics 2/19/2013 DRAGONSEARCH MARKETING I February 2013 19
  • 20. Take a Deep Breath • A website is posted, linked to, or updates its content • Search engine “spider” or “bot” crawls the page • Skims URL, page titles, meta data, text, images, etc. • Follow links, counts in/out • Indexes keywords, SEMANTICS, notes frequency • “Weighs” the page relative to others as well as based on user behavior for topical relevance & quality 2/19/2013 DRAGONSEARCH MARKETING I February 2013 20
  • 21. Advanced Keyword Research • It all starts here, you have to understand what people are searching for and how that is related to your business. 2/19/2013 DRAGONSEARCH MARKETING I February 2013 21
  • 22. Advanced Keyword Research • It starts with your own Analytics • Track your internal site search • Google Suggest • AdWords Keyword Tool • Google Trends • YouTube Keyword Tool • Keyword Spy 2/19/2013 DRAGONSEARCH MARKETING I February 2013 22
  • 23. 2/19/2013 DRAGONSEARCH MARKETING I February 2013 23
  • 24. What is Google Analytics? • Free, easy-to-use web analytics tool • Provides reports showing how visitors found your website, and what they did when they got there • Measures the effectiveness of your online and offline marketing campaigns • You STILL may need to build a Marketing ROI Dashboard to integrate offline channels!!! www.google.com/analytics 2/19/2013 DRAGONSEARCH MARKETING I February 2013 24
  • 25. What Answers Can Google Analytics Provide? Where are visitors coming from? What keywords did they use? Am I creating effective content? Where are visitors abandoning my shopping cart? How can I improve site interaction? 2/19/2013 DRAGONSEARCH MARKETING I February 2013 25 26
  • 26. Set goals and track performance
  • 27. Multi Channel Funnels – Tracking the Marketing Mix 2/19/2013 DRAGONSEARCH MARKETING I February 2013 27
  • 28. Using AdWords for Keywords • How does Google make 98% of its revenue? – PPC • Google’s AdWords will show you how Google evaluates your site for Paid Advertising 2/19/2013 DRAGONSEARCH MARKETING I February 2013 28
  • 29. Image copyright: public domain 2/19/2013 DRAGONSEARCH MARKETING I February 2013 29
  • 30. Research – Body Text here – Body Text here – This is a test – 123 2/19/2013 DRAGONSEARCH MARKETING I February 2013 30
  • 31.
  • 32. Focus Rumplestiltskin Big Bad Wolf Cinderella Sleeping Beauty Mother Goose 2/19/2013 DRAGONSEARCH MARKETING I February 2013 32
  • 33. Google Trends for Search View what the world is searching for and gain insights for your business 2/19/2013 DRAGONSEARCH MARKETING I February 2013 33
  • 34. Applying Trends to Predict Product Sales • Compare interest between states or regions: o What type of jeans should a Wyoming retailer stock? o What about Oklahoma? 2/19/2013 DRAGONSEARCH MARKETING I February 2013 34
  • 35. Google Suggest What people are searching for on Google • Drops down a list of suggestions as you type • People are asking Google.. 2/19/2013 DRAGONSEARCH MARKETING I February 2013 35
  • 36. How to Use Google Suggest • Type s-l-o-w-l-y, pay attention, be creative • Keep typing letter by letter and the suggestions will change • Try it signed out o Google pulls from your history (if signed in) and other users, indexed sites and ads. • Great way to get ideas to expand your topical relevance, attract new relevant traffic and consider paid ads • Write down the ideas and run them through the Google AdWords keyword research tool o Experiment by checking “Don’t show ideas for new keywords” o Compare the results, take them to Google Trends o Watch Suggest for reputation management purposes Resources • How Google’s “Search Suggest” Works Video 2/19/2013 DRAGONSEARCH MARKETING I February 2013 36
  • 37. Short Head – Long Tail Beast Mythical Beast Mythical New York Beast Mythical New York Subway Beast 2/19/2013 DRAGONSEARCH MARKETING I February 2013 37
  • 38. Think in Neighborhoods 2/19/2013 DRAGONSEARCH MARKETING I February 2013 38
  • 39. Checkout Competition 2/19/2013 DRAGONSEARCH MARKETING I February 2013 39
  • 40. Recap of Keyword Research • Start with your site’s analytics • Study your internal site search • Play with Google Suggest • Get search volume and competition data from AdWords • Check and compare key phrase performance over time in Google Trends • Map out your site and document your keyword strategy • Use the long tail • Pay close attention to related terms and synonyms 2/19/2013 DRAGONSEARCH MARKETING I February 2013 40
  • 41. Advanced On-page Optimization (1) • Search engines rank pages also factoring o usability, o social signals, o site authority, o user interaction with the site, o speed, etc. • Google factors in UX (User Experience) o Running a CRO (Conversion Rate Optimization) program will help focus on UX 2/19/2013 DRAGONSEARCH MARKETING I February 2013 41
  • 42. Advanced On-page Optimization (2) • Research, benchmark, compare to competitors, plan goals, prioritize • Continue on-page optimization best practices! • Use semantically related words and synonyms • Get UGC (user generated content) like reviews, comments, etc. • Enable and encourage social sharing 2/19/2013 DRAGONSEARCH MARKETING I February 2013 42
  • 43. Advanced on-page optimization (3) • Use Schema (more on this later) • Pay attention to your entire site’s theme • Create and publish awesome content on a regular basis • Make sure your site is structured well around your audience’s needs and your important pages • Use CRO to improve site performance and UX • Ensure your site was built with clean code, is fast, accessible, content is indexable 2/19/2013 DRAGONSEARCH MARKETING I February 2013 43
  • 44. Doing Things the Right Way 2/19/2013 DRAGONSEARCH MARKETING I February 2013 44
  • 45. Spiders read the HTML <HTML> </HTML> 2/19/2013 DRAGONSEARCH MARKETING I February 2013 45
  • 46. Organized HTML is Important! <HTML> <head> </head> <body> </body> </HTML> 2/19/2013 DRAGONSEARCH MARKETING I February 2013 46
  • 47. Dual view of code/SERP <HTML> <head> <Title> My Title </Title> <Meta Name=“Description” Content=“This is my page”> <Meta Name=“Keywords” Content=“this, that, other”> </head> 2/19/2013 DRAGONSEARCH MARKETING I February 2013 47
  • 48. <h1>My Top Header</h1> <p>A bunch of paragraph text</p> <h2>A Secondary Header</h2> <p>And a lot more paragraph text</p> <h3>A Tertiary Header</h3> <p>And perhaps some more text</p> <p>A List:</p> <ul> <li>A list item</li> <li>Another list item</li> <li>Yet another list item</li> </ul> <p>And this is a <a href="http://mylink.com">LINK </a></p> 2/19/2013 DRAGONSEARCH MARKETING I February 2013 48
  • 49. Schema.org • Structured data o Helps search engines understand data & provide better search results • Major search engines need and support it • Enhanced search display – stand out • Sites are already benefiting from it • Events, products, recipes, reviews, videos, etc. • Go through the list and use what applies to your site • Tag your data • Test your code, preview your snippet Resources • Schema.org - Full Hierarchy • Schema.org's FAQ and blog • Structured Data Testing Tool 2/19/2013 DRAGONSEARCH MARKETING I February 2013 49
  • 50. Recap of On-page Optimization • Research, benchmark, plan • Make sure your site is accessible to spiders, loads fast, is well structured and coded • Keep your site’s theme focused • Follow traditional on-page optimization best practices: title, description, headers, copy, images, link out to high authority relevant sites, cross linking, URLs, call to action, etc. • Do not over-optimize pages, links • Use natural language: synonyms, related, relevant terms, stemming variations, singular/plural, etc. • Use Schema • Get UGC • Get social 2/19/2013 DRAGONSEARCH MARKETING I February 2013 50
  • 51. Resources & Tools Tools • Webmaster Tools • Google Analytics • Google AdWords Keyword Tool • YouTube Keyword Tool Blogs • DragonSearch Marketology Blog • SEOmoz – Blog and community • Matt Cutts – Head of Google’s Webspam team • Search Engine Land – News, insights 2/19/2013 DRAGONSEARCH MARKETING I February 2013 51
  • 52. Advanced Off-site Factors • If you build it they will not come • Unless you are the only one in the world with your unique content • We turn to off-site factors in SEO in this next section 2/19/2013 DRAGONSEARCH MARKETING I February 2013 52
  • 53. Advanced Off-site Factors • Off-site begins with “real”, great content • Get your great content in front of the target audience • Where are they? • Do real life stuff o Get involved with on and offline communities, sponsor, donate, help, etc. • Be a guest author 2/19/2013 DRAGONSEARCH MARKETING I February 2013 53
  • 54. The Back Link Portfolio Link building changed but is still very important High Special Sites Easy Difficult Low Directories 2/19/2013 DRAGONSEARCH MARKETING I February 2013 54
  • 55. Not All Links are Equal 2/19/2013 DRAGONSEARCH MARKETING I February 2013 55
  • 56. Why Links Are Important • Links to your pages confer authority and relevancy to that page • The more important the page linking to you, the more beneficial for you • The more relevant the page linking to you is, the better • The more relevant the wording that people use to link to your site, the better 2/19/2013 DRAGONSEARCH MARKETING I February 2013 56
  • 57. Why Links Are Important To Google • Links tell Google what a website is about • What keywords are relevant to your site • How important your site is • Where your site is • What content niche the site occupies – what the context of your site is 2/19/2013 DRAGONSEARCH MARKETING I February 2013 57
  • 58. Old School vs. New School SEO OLD SCHOOL NEW SCHOOL SHORT HAND OPTIMIZATION BROADER LONG TAIL Fueled BACKLINKS Reciprocal Linking RELATIONSHIPS by Social RELEVANT CONNECTIONS Media RELEVANT CONNECTIONS 2/19/2013 DRAGONSEARCH MARKETING I February 2013 58
  • 59. Google Webmaster Tools 2/19/2013 DRAGONSEARCH MARKETING I February 2013 59
  • 60. How to Evaluate the Health of Your Backlink Portfolio • Walk-through SEOMOZ’s OpenSitExplorer.org • A tool to evaluate your own site and your competition 2/19/2013 DRAGONSEARCH MARKETING I February 2013 60
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  • 63. 2/19/2013 DRAGONSEARCH MARKETING I February 2013 63
  • 64. 2/19/2013 DRAGONSEARCH MARKETING I February 2013 64
  • 65. How to Assess the Strength of Your Competitor Backlinks • We continue our walk-through SEOMOZ’s Open Sit Explorer to take a closer look at competitive back- links 2/19/2013 DRAGONSEARCH MARKETING I February 2013 65
  • 66. Review Linking Domains & Anchor Text 2/19/2013 DRAGONSEARCH MARKETING I February 2013 66
  • 67. Local • On-page o Local signals - Address, local phone, geographical relevance, etc. o Traditional SEO best practices – geo-modified • Off-site o Local links, listings, maps, proper categories, etc. o NAP – name, address, phone number consistency o Google+ - verification, accurate category, local address and phone number o Who is ranking for your terms? o What are they doing? o How can you be on their site? • Reviews • Ratings • Citations • Social mentions Resources • 2012 Local Search Ranking Factors • Glossary of Local Search Terms and Definitions 2/19/2013 DRAGONSEARCH MARKETING I February 2013 67
  • 68. Google Panda & Penguin • We focus on the big two named changes, but, Google has fundamentally changed how they index the web. Wake up and pay attention! 2/19/2013 DRAGONSEARCH MARKETING I February 2013 68
  • 69. Google Panda Updates • First released February 23, 2011 • Panda #24 released January 22, 2013 • Target: thin content, content farms, sites with high ad-to-content ratios, quality, authority, trust, integrates user signals 2/19/2013 DRAGONSEARCH MARKETING I February 2013 69
  • 70. Panda – What Do I Do? • Vision for your company and content. Differentiate yourself. • Create awesome, unique content. Good content is not good enough. • Remove duplicate content • Remove low quality pages • Improve or merge shallow content into high-quality content • Low quality content will affect the high quality pages and the entire site’s rankings • Strategic cross linking strategy • Stop chasing the algorithm & focus on the user and long term business development – do #RCS: real company stuff Resources: • Google’s guidance on building high-quality sites • Panda Update News • Google Panda Update, One Year Later, Infographic 2/19/2013 DRAGONSEARCH MARKETING I February 2013 70
  • 71. Google Penguin Updates • First released April 24, 2012 • Penguin #3 released October 5, 2012 • Target: webspam, link schemes, over optimized anchor text, keyword stuffing, cloaking, low quality content 2/19/2013 DRAGONSEARCH MARKETING I February 2013 71
  • 72. Penguin – What Do I Do? • Did your traffic drop right after 4/24/12? Hit. • Did your traffic increase? Benefited. • Clean up on-page spam • Remove spammy links – also check for WordPress plug-ins that may insert hidden links • Don’t stuff keywords in your anchor text for both internal and external links • Only use the Disavow Tool if you have to • Diversify and build high-quality, relevant links • Get social media love Resources • Report errors if you think you were penalized by mistake • Google’s Disavow Links Tool – To Use or Not to Use? • Link Building Strategies of Yosemite Sam Meet Google’s Disavow Tool • Penguin Recovery During Panda Update Case Study • Post-Penguin Anchor Text Case Study 2/19/2013 DRAGONSEARCH MARKETING I February 2013 72
  • 73. Do Not Do This! Please! Resources • Google’s Link Schemes Guidelines 2/19/2013 DRAGONSEARCH MARKETING I February 2013 73
  • 74. Panda <3 Penguin Why I think they got married • Target spam, link scheme • Low quality content, keyword stuffing • Low quality links • Authority, trust • Social signals • Moving towards quality, unique content & authorship 2/19/2013 DRAGONSEARCH MARKETING I February 2013 74
  • 75. Other Updates • June 2010 - Caffeine rollout o Index freshness: nearly real time crawling and indexing o Set the stage for Panda and Penguin • May 2010 – Mayday; returning quality results for long-tail queries • February 2011 – Panda • April 2012 – Penguin • May 2012 - Knowledge Graph • August 2012— 7-Result SERPs • September 2012 – Exact Match Domain Update Resources • Keyword Rich Domain Names – Should You Invest? • 7 Is The New 10? Google Showing Fewer Results & More From Same Domain • Search quality highlights: 65 changes for August and September 2/19/2013 DRAGONSEARCH MARKETING I February 2013 75
  • 76. How Do I Deal with Constant Updates? • They are here to stay and more is coming • Panda/Penguin changed the way many businesses approach online marketing • Understand your niche and audience; set yourself apart • Focus on doing real business development = be update proof • Google will crush algorithm manipulation efforts • Have a multi pronged approach 2/19/2013 DRAGONSEARCH MARKETING I February 2013 76
  • 77. Overcoming CMS Problems • Wordpress example using an SEO Plug-in as a best practice 2/19/2013 DRAGONSEARCH MARKETING I February 2013 77
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  • 83. Not All CMS’s are Created Equal • Open Source platforms like WordPress typically have a wider variety of options • SEO is critical to your website being found and therefore your business results • You may want to consider a platform move before investing a lot of time into site optimization… 2/19/2013 DRAGONSEARCH MARKETING I February 2013 83
  • 84. SEO & Social Media • “The answer my friend, is blowing in the wind, the answer is blowing in the wind.” Bob Dylan • SEO & Social are merging in ways no-one can accurately predict, however… 2/19/2013 DRAGONSEARCH MARKETING I February 2013 84
  • 85. Evidence of Social Influence • 71% to 83% of people Social Influence on Purchasing use “Reviews” to influence purchase 17% decisions Does not use Uses Online Reviews 83% • 80% will change a decision based on negative reviews 2/19/2013 DRAGONSEARCH MARKETING I February 2013 85
  • 86. Why Does Social Add so Much Value? Revenue per Order % Difference Social/Others $ 280.00 107% Social Primary $ 249.08 84% Paid/Org $ 230.07 70% Display $ 206.00 52% Organic $ 135.37 • A study of 56 billion impressions, 2.7 billion clicks and $13 billion in revenue concludes that inclusion of Social Media increases revenue 84% over natural search alone. 2/19/2013 DRAGONSEARCH MARKETING I February 2013 86
  • 90. Virtuous Circle of Social Media for SEO
  • 91. Enterprise Level Social Monitoring 2/19/2013 DRAGONSEARCH MARKETING I February 2013 91
  • 92. Sysomos 2/19/2013 DRAGONSEARCH MARKETING I February 2013 92
  • 93. Illustration from Ric Dragon’s Social Marketology book
  • 94. How Do I Measure Success? • Install Google Analytics • Set up goals • Set up Google and Bing Webmaster Tools • Your goal is not to RANK! • Increase in visitors to the site • Bounce rate • Visit length • Number of pages visited • Engagement and sharing • Comments, reviews, social sharing and mentions • Conversions • Sales, form submissions, leads, phone calls, etc. • Measure, tweak, test Resources • Website Search Engine Rankings Got You Down? Stop the Insanity! 2/19/2013 DRAGONSEARCH MARKETING I February 2013 94
  • 95. The Future is? 2/19/2013 DRAGONSEARCH MARKETING I February 2013 95
  • 96. The Future • Google’s mission is to organize the world’s information and make it universally accessible and useful • What Google believes: o #1: Focus on the user and all else will follow. o Knowledge Graph - "the semantic web", the system that has understanding as well as data o Moving from an information engine to a knowledge engine • The only constant is change • Information will come to you • Personalization, studying user behavior • Adapt early • Diversify your marketing efforts; don’t rely on Google only • … It may not be Google 2/19/2013 DRAGONSEARCH MARKETING I February 2013 96
  • 97. Q & A! Any and all questions entertained! Josepf Haslam, Etela Ivkovic | DragonSearch.net/blog Josepf@dragonsearch.net | Twitter: @Josepf Etela@dragonsearch.net | Twitter: @Etela 2/19/2013 DRAGONSEARCH MARKETING I February 2013 97
  • 98. Appendix - Useful Links and Resources • DragonSearch’s blog • Josepf’s Scoop.it and Josepf’s Pinterest • Keyword Rich Domain Names – Should You Invest? • 7 Is The New 10? Google Showing Fewer Results & More From Same Domain • Search quality highlights: 65 changes for August and September • Report errors if you think you were penalized by mistake • Google’s Disavow Links Tool – To Use or Not to Use? • Link Building Strategies of Yosemite Sam Meet Google’s Disavow Tool • Penguin Recovery During Panda Update Case Study • Post-Penguin Anchor Text Case Study • Google’s Link Schemes Guidelines • Website Search Engine Rankings Got You Down? Stop the Insanity! • Google’s guidance on building high-quality sites • Panda Update News • Google Panda Update, One Year Later, Infographic • Schema.org - Full Hierarchy • Schema.org's FAQ and blog • Structured Data Testing Tool 2/19/2013 DRAGONSEARCH MARKETING I February 2013 98
  • 99. More Resources & Tools Tools • Webmaster Tools • Google Analytics • Google AdWords Keyword Tool • YouTube Keyword Tool Blogs • DragonSearch Marketology Blog • SEOmoz – Blog and community • Matt Cutts – Head of Google’s Webspam team • Search Engine Land – News, insights 2/19/2013 DRAGONSEARCH MARKETING I February 2013 99
  • 100.
  • 101.
  • 102. Thank You! Social Marketology book Available on Amazon! Josepf Haslam, Etela Ivkovic | DragonSearch.net/blog Josepf@dragonsearch.net | Twitter: @Josepf, Google+: +Josepf Etela@dragonsearch.net | Twitter: @Etela, Google+: +Etela Get these presentations here: http://drsr.ch/webgrrls 2/19/2013 DRAGONSEARCH MARKETING I February 2013 102

Notas do Editor

  1. Search engines aren’t just a tool to help us find news articles or guacamole recipes. Search engines are running a business—a business whose success relies on providing you legitimate, relevant results.
  2. Evolution of Search
  3. Transition to Spiders, Bots, Math Hash, Neo trying to bring the human back into it
  4. What we really want, personal timely reviews from trusted sources
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  7. To  begin to understand why some visitors aren’t converting on your website, you need to understand what they did on your website. This is called website analytics data  -- and you can use it to better understand the strengths and weaknesses of your website. This helps you get into your customer’s mind set. ** stress that point.Google provides a free, hosted analytics solution called Google Analytics, GA for short.GA may be free, but it’s powerful.  Some of the largest brands and websites in the world have opted to use this solution, and hundreds of thousands of websites now rely on GA for web analytics.With more than 80 highly customizable reports, GA helps answer questions about the effectiveness of your website’s content, how engaged your users are with the site, where they abandon your shopping cart and much more.Using this data, you can make smart decisions and make sure that the money spent on AdWords is delivering the results you want.
  8. http://www.youtube.com/watch?v=Cz4yHOKE5j8
  9. Let’s look at what it means to do research.
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  13. Clay Shirkey, Chris Anderson…Vilfredo Pareto – recognized by Joseph M. Juran – Quality consultant to the Japanese auto makers:Google: “20 to 25% of the queries we see today, we have never seen before”
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  26. http://www.scoop.it/t/social-search-seo/p/1181351503/80-percent-of-shoppers-change-purchase-decision-based-on-negative-reviews-research
  27. http://www.scoop.it/t/social-search-seo/p/1181351539/social-marketing-drives-higher-value-revenues-seo-social-marketing
  28. Review a SERP changing to reflect Social, transition to World of Engagement
  29. http://www.youtube.com/watch?v=agVOpF1VtV8&amp;feature=plcp
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