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Chapter 3
Business Models
Traditional Organizational Structure
Vertical and hierarchicalFunction-basedProduct-
basedGeography-basedHigh coordination costs (costs of
sending, storing and retrieving information)Seller- or product-
driven, aiming to generate value at the of line-of -business level
Pressures Forcing Business Changes for New Business Models
Competition fiercer and more globalCustomers become
increasingly demandingIncrease in competition leads companies
to rethink their position in the marketNetworking strategies are
required to provide high quality and cost-efficient products
possible by the development of information technology
New Organizational Structure
Hierarchical, procedural and other new coordination
mechanisms which leads to network based business
modelsTeam-based structureCustomer focused: value is
generated at the relations level, across products and
channelsCreation of internet based business models (5 Business
models Classifications)
Business Model
Timmers (1999) defines a ‘business model’ as:
An architecture for product, service and information flows,
including a description of the various business actors and their
roles; and a description of the potential benefits for the various
business actors; and a description of the sources of revenue.
Business Model
business model takes a central position in a business
strategyBusiness model is defined as a descriptive
representation of the fundamental components of a business
The internal aspects of a business venture;The type of
relationships of the enterprise with its external
environmentcompany’s information assets are embedded in the
business venture
product or service that a company deliverssources of
revenuecompany’s structure and processes
8 Key Elements of a Business Model
Value propositionRevenue modelMarket
opportunityCompetitive environmentCompetitive
advantageMarket strategyOrganizational
DevelopmentManagement team
1. Value Proposition
Why should the customer buy from you?Successful e-commerce
value propositions:
Personalization/customizationReduction of product search, price
discovery costsFacilitation of transactions by managing product
delivery
2. Revenue Model
How will the firm earn revenue, generate profits, and produce a
superior return on invested capital?Major types:
Advertising revenue modelSubscription revenue
modelTransaction fee revenue modelSales revenue
modelAffiliate revenue model
3. Market Opportunity
What marketspace do you intend to serve and what is its size?
Marketspace: Area of actual or potential commercial value in
which company intends to operateRealistic market opportunity:
Defined by revenue potential in each market niche in which
company hopes to competeMarket opportunity typically divided
into smaller niches
4. Competitive Environment
Who else occupies your intended marketspace?
Other companies selling similar products in the same
marketspaceIncludes both direct and indirect
competitorsInfluenced by:
5. Competitive Advantage
Achieved when firm:
Produces superior product or Can bring product to market at
lower price than competitorsImportant concepts:
6. Market Strategy
How do you plan to promote your products or services to attract
your target audience?
Details how a company intends to enter market and attract
customersBest business concepts will fail if not properly
marketed to potential customers
7. Organizational Development
What types of organizational structures within the firm are
necessary to carry out the business plan?Describes how firm
will organize work
Typically divided into functional departmentsAs company
grows, hiring moves from generalists to specialists
8. Management Team
What kinds of experiences and background are important for the
company’s leaders to have?
Employees are responsible for making the business model
workStrong management team gives instant credibility to
outside investorsStrong management team may not be able to
salvage a weak business model, but should be able to change the
model and redefine the business as it becomes necessary
Why are more traditional grocery chains succeeding online
today? Why would an online customer pay the same price as in
the store plus a delivery charge? What’s the benefit to the
customer?
Online Grocers: Finding and Executing the Right Model
Business Models – 3 perspectives
participants in a joint business venture.processes and structure
of a business organization.how business models are seen from
the perspective of a marketplace.
Definition 1: Perspective on the participants in a joint business
venture.
• Participants and their relationships
• Benefits and costs to each participant
• Flows of revenue
Definition 2: Perspective on the processes and structure of a
business organization
• Product and service architecture and information flows
• Business actors and their roles
• Potential benefits for the various actors
• Sources of revenues
Definition 3: Perspective of a marketplace
• Activities: B2B, B2C or both
• Position in the value chain
• Value proposition
• Target customers
• Revenue model
• Representation: bricks, clicks or both
5 e-Business Models Classifications
Internet-enabledValue-webE-business enabledMarket
participant Cyber-intermediary
Internet Enabled Business models
P. Timmers (1998) continued
Value-web Business Model
The Family of e-Business Enabled Business Models
Classification scheme of business models that is especially
valid for business-to-business contextsTypical of most common
modern IT-based business organizations engaging in e-
Business5 business model types
Tele-workingVirtual organizationProcess
outsourcingCollaborative product developmentValue-chain
integration
The Family of e-Business Enabled Business Models
The Market Participants Business Model
Role of a Portal
Employee
E-Business Portals
Customer
Partner
Content
Content
Content
Three Types of Portals
Horizontal PortalsVertical PortalsAffinity Portals
Cybermediaries Business Model
Cybermediaries
Intermediation in electronic marketsFacilate exchanges between
producers and consumersIncrease efficiency of electronic
markets
Virtual
Organization
model
Virtual
Organization
model
Tele
-
working
model
Tele
-
working
model
Process
outsourcing
model
Process
outsourcing
model
Collaborative
product development
model
Collaborative
product development
model
Value
-
chain
integration
model
Value
-
chain
integration
model
lower
higher
Degree of
Degree of
integration
integration
Virtual
Organization
model
Virtual
Organization
model
Tele
-
working
model
Tele
-
working
model
Process
outsourcing
model
Process
outsourcing
model
Collaborative
product development
model
Collaborative
product development
model
Value
-
chain
integration
model
Value
-
chain
integration
model
lower
higher
lower
higher
Degree of
Degree of
integration
integration
Producers
Producers
Distributors
Distributors
Focussed
distributors
Focussed
distributors
Portals
Portals
Marketplaces
Marketplaces
Aggregators
Aggregators
Exchanges
Exchanges
Retailers
Retailers
Infomediaries
Infomediaries
Horizontal
Horizontal
Vertical
Vertical
Affinity
Affinity
Internet
Internet
Producers
Producers
Distributors
Distributors
Focussed
distributors
Focussed
distributors
Portals
Portals
Marketplaces
Marketplaces
Aggregators
Aggregators
Exchanges
Exchanges
Marketplaces
Marketplaces
Aggregators
Aggregators
Exchanges
Exchanges
Retailers
Retailers
Infomediaries
Infomediaries
Retailers
Retailers
Infomediaries
Infomediaries
Horizontal
Horizontal
Vertical
Vertical
Affinity
Affinity
Internet
Internet
Internet
Internet

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Chapter 3Business ModelsTraditional Organizational S

  • 1. Chapter 3 Business Models Traditional Organizational Structure Vertical and hierarchicalFunction-basedProduct- basedGeography-basedHigh coordination costs (costs of sending, storing and retrieving information)Seller- or product- driven, aiming to generate value at the of line-of -business level Pressures Forcing Business Changes for New Business Models Competition fiercer and more globalCustomers become increasingly demandingIncrease in competition leads companies to rethink their position in the marketNetworking strategies are required to provide high quality and cost-efficient products possible by the development of information technology New Organizational Structure Hierarchical, procedural and other new coordination mechanisms which leads to network based business modelsTeam-based structureCustomer focused: value is generated at the relations level, across products and
  • 2. channelsCreation of internet based business models (5 Business models Classifications) Business Model Timmers (1999) defines a ‘business model’ as: An architecture for product, service and information flows, including a description of the various business actors and their roles; and a description of the potential benefits for the various business actors; and a description of the sources of revenue. Business Model business model takes a central position in a business strategyBusiness model is defined as a descriptive representation of the fundamental components of a business The internal aspects of a business venture;The type of relationships of the enterprise with its external environmentcompany’s information assets are embedded in the business venture product or service that a company deliverssources of revenuecompany’s structure and processes 8 Key Elements of a Business Model
  • 3. Value propositionRevenue modelMarket opportunityCompetitive environmentCompetitive advantageMarket strategyOrganizational DevelopmentManagement team 1. Value Proposition Why should the customer buy from you?Successful e-commerce value propositions: Personalization/customizationReduction of product search, price discovery costsFacilitation of transactions by managing product delivery 2. Revenue Model How will the firm earn revenue, generate profits, and produce a superior return on invested capital?Major types: Advertising revenue modelSubscription revenue modelTransaction fee revenue modelSales revenue modelAffiliate revenue model 3. Market Opportunity What marketspace do you intend to serve and what is its size? Marketspace: Area of actual or potential commercial value in which company intends to operateRealistic market opportunity: Defined by revenue potential in each market niche in which company hopes to competeMarket opportunity typically divided into smaller niches
  • 4. 4. Competitive Environment Who else occupies your intended marketspace? Other companies selling similar products in the same marketspaceIncludes both direct and indirect competitorsInfluenced by: 5. Competitive Advantage Achieved when firm: Produces superior product or Can bring product to market at lower price than competitorsImportant concepts: 6. Market Strategy How do you plan to promote your products or services to attract your target audience? Details how a company intends to enter market and attract customersBest business concepts will fail if not properly marketed to potential customers 7. Organizational Development What types of organizational structures within the firm are necessary to carry out the business plan?Describes how firm will organize work Typically divided into functional departmentsAs company grows, hiring moves from generalists to specialists
  • 5. 8. Management Team What kinds of experiences and background are important for the company’s leaders to have? Employees are responsible for making the business model workStrong management team gives instant credibility to outside investorsStrong management team may not be able to salvage a weak business model, but should be able to change the model and redefine the business as it becomes necessary Why are more traditional grocery chains succeeding online today? Why would an online customer pay the same price as in the store plus a delivery charge? What’s the benefit to the customer? Online Grocers: Finding and Executing the Right Model Business Models – 3 perspectives participants in a joint business venture.processes and structure of a business organization.how business models are seen from the perspective of a marketplace.
  • 6. Definition 1: Perspective on the participants in a joint business venture. • Participants and their relationships • Benefits and costs to each participant • Flows of revenue Definition 2: Perspective on the processes and structure of a business organization • Product and service architecture and information flows • Business actors and their roles • Potential benefits for the various actors • Sources of revenues Definition 3: Perspective of a marketplace • Activities: B2B, B2C or both • Position in the value chain • Value proposition • Target customers • Revenue model • Representation: bricks, clicks or both
  • 7. 5 e-Business Models Classifications Internet-enabledValue-webE-business enabledMarket participant Cyber-intermediary Internet Enabled Business models P. Timmers (1998) continued Value-web Business Model The Family of e-Business Enabled Business Models Classification scheme of business models that is especially valid for business-to-business contextsTypical of most common modern IT-based business organizations engaging in e- Business5 business model types Tele-workingVirtual organizationProcess outsourcingCollaborative product developmentValue-chain integration The Family of e-Business Enabled Business Models
  • 8. The Market Participants Business Model Role of a Portal Employee E-Business Portals Customer Partner Content Content Content Three Types of Portals Horizontal PortalsVertical PortalsAffinity Portals
  • 9. Cybermediaries Business Model Cybermediaries Intermediation in electronic marketsFacilate exchanges between producers and consumersIncrease efficiency of electronic markets Virtual Organization model Virtual Organization model Tele - working model Tele - working model Process outsourcing model Process outsourcing model Collaborative product development model Collaborative product development
  • 11. model Collaborative product development model Collaborative product development model Value - chain integration model Value - chain integration model lower higher lower higher Degree of Degree of integration integration Producers Producers Distributors Distributors Focussed distributors Focussed distributors Portals Portals Marketplaces