How do news organizations make money in the digital economy? Crowdsourcing. In this guest lecture for a media economics class at USC, I outline a new business model for journalism built on mobile crowdsourcing that supports the production of news and provides a path to profitability for the media industry.
16. Local news traffic is rounding error.
• Circulation/ad revenue shrinking.
• Papers can't make up difference digitally.
• News sites attract 3 percent of all Web traffic
– 85 percent for national news site, 15 percent
for local news
• Local news gets .5 percent of overall Web
traffic.
• Average local newspaper gets 5 minutes per
month per Web user.
Source: Matthew Hindman
17. Two big questions.
1. How can local news
organizations make news stickier?
2. How can local news attract
national audience?
18. Ways to make local news sticky.
• Improve technical experience of local news sites -
- speed up load times and optimize for mobile.
• Improve content recommendation systems.
• Publish one piece of content every hour.
• Do A/B testing, create content for social media,
produce more videos and multimedia content.
• Empower community members to be storytellers.
21. By the numbers
• 2 billion people in world have smartphones
• More than half of people with smartphones post
original photos and videos online
• By 2020, 5 billion people in world will have
smartphones
• 99.5 of consumers use mobile devices to access
content/information
• Smartphone ownership is higher for Hispanic adults (61
percent) African-American adults (59 percent) than
white adults (53 percent)
• 75 percent of consumers use smartphones to watch
video online
23. What can smartphones do?
• Text
• Take pictures
• Shoot video
• Record audio
• Detail location
• Detect infared light
• Read data
• Make money
• Turn into microscope
• Perform car diagnostics
• Connect to USB stick or mouse
• Measure distances
• Measure altitude and air pressure
• Get temperature
• Detect fever
26. What is crowdsourcing?
• Using crowd as a source – Ferguson, Boston Marathon
Bombings, MLB playoffs, in-class live blog.
• Participatory journalism – Collaborative storytelling, many
contributors, World Cup, ISIS, Ebola, Barack Obama speech.
• Sharing economy – Uber business model, digital currency,
utilitarian, practical, helpful, Crowdopolis.
• Community newsrooms -- Professional guides training
people in neighborhoods to be mobile storytellers.
• Storytellers -- Document every story that matters. They all
matter. Rashomon effect, 360-degree, interactive
narratives.
• Platforms, multimedia, network effect – Need people to
use something for it to be popular
27. See life as it happens.
• Periscope
• Meerkat
• Hang With
• Field59
28. Cover complex news in real time.
• Arab Spring
• Boston Marathon Bombing
• Ferguson
• Ebola
• Ottawa shooting
40. Mobile reporting tools
• Twitter: Microblogging
• Instagram: Photo sharing
• Vine: Six-second vido
• Tout: Social video
• Videolicious: Quick, easy video editing
• audioBoom: Audio sharing
• Ustream: Live stream video
• iMovie: Edit video
• Seene Review: 3D images
• WhatsApp: Group messaging
• Pinterest: Curated visual content
• SoundCloud: Upload, record, promote, share audio
41. More mobile reporting tools
• Facebook: Social network
• Skyro: Record, play, share audio content
• DropVox: Record voice memos to Dropbox
• Evernote: Notebook. Save photos, audio files, weblinks
• Banjo: Social discovery
• Emergency Radio Free: Police scanner
• Expense Magic: Document expenses, send PDFs via
email
• CamScanner: Take photos of document, convert into
PDF
• Storehouse: Combine photos, videos, words to tell
story
• Photosynth: Panorama photo
• Portable charge: Jackery, Anker, Lumsing
43. U.S. newspaper ad revenue: $63.5B in 2000, $23B in 2014
Google ad revenue: $70M in 2001, $50.6B in 2013
Billion dollar opportunity
44. Stories we can tell with smartphones
• Breaking news
• Conflict zones
• Geopolitics
• Protests
• Government
• Local business
• Metro coverage
• Sporting events
• Red carpets
• Trading floors
• Man on the street
• Live streams
• Profiles
• Features
59. Embrace retail revolution.
Mobile proximity payments in U.S. will exceed
$189 billion in 2018, a compound annual growth
rate of 153 percent from 2013.
Source: Business Insider
75. Say hello to new CNN.
Crowdsourced News Network.
76. Road to new CNN.
1. Train community storytellers.
2. Establish strategic media
partnerships.
3. Create virtual story board.
4. Use mobile-first platforms to
generate high-quality content.
6. Integrate native advertising into
workflow.
7. Gain trust of community members
and local businessess.
8. Reward content creators.
9. Pump money back into community.
10. Repeat in communities around the
world.
11. Build network of trusted sources.