1. HOW DOES SUPPORTIVE
LEADERSHIP IS EFFECTIVE?

2. Types of Supportive Leadership Behavior
•Being friendly, informative, and
encouraging
•Being considerate and
understanding
•Showing concern for followers
needs

3. Being
sympathetic to
other’s problems
Getting to know
and help them to
slave the
problems

4. 1.Helping followers
develop abilities
and careers
2. Giving freedom
to express their
ideas

6. APPRECIAT 1
• They satisfy people’s needs to be liked
and appreciated by others.
• to be respected as capable and
valuable,
• to be continually improving
• Make others to work along with you
• Get team support

7. support 2
Supportiveness helps keep a
group together
promoting cohesion among
members
 keeping individuals from
becoming alienated”

8. Can Supportive Behavior ever be
Ineffective ?
Yes!
A leader must be careful how
supportive behavior is used.
 The approach should be to the
needs and concerns of
followers.

9. Skills, Traits,
and Sources of
Power
Expert Power
Referent Power
Technical and
professional
competence
Reward Power
Interpersonal
Skills
Communication
Skills
Supportive
Skills and Power Bases

10. • Through positive
•Friendly interpersonal relations
•Leader supports followers
•Cooperates with them
•Develops trust with them and
assists them.

11. • Provides social support when followers are
upset or under pressure.
• Sociable leaders enjoy spending time on a
regular basis with each follower.
• Maintain positive cheerful disposition,
• said to be easy to get along with,
• Show consideration
•Have trust towards others

12. • Must have expertise to provide training and
development.
•Supportive resource in solving problems
• Provide useful feedback on performance
• Increases leader’s confidence
•Willingness to support

13. • Effectively convey
their ideas and
feelings, listen
actively, and elicit
ideas and feelings
from their followers.
• Be responsive to
followers’ task-related
problems,
complaints, and
personal problems.
• To indicate how much
followers are valued .
Communication
Skill

14. When superior is supportive
Organizational mission
◦Human services
◦Work with volunteers
◦High involvement,
◦ High commitment cultures.

15. Supportive Behavior is
needed
Propositions:
a) The leader should show
the most concern, be most
considerate, and provide the
greatest encouragement for
the best performers because
positive behavior should be
reinforced.
b) Interpersonal support should
be provided to followers as
needed regardless of
performance.

16. Follower Benefits:
 > Satisfaction with
 > work, job & supervisor
> Increased commitment
 >Reduced stress
 >Increased self-confidence
 > Increased performance

17. Supportive Leadership and its importance
• Increased
cooperation
• Increased
productivity
Organizational
Benefits:
• Increased
cohesiveness &
harmony
• Lower turnover,
absenteeism,
lateness,
grievances

18. SUPPORTIVENESS MAY OR MAY NOT BE EFFECTIVE
1) Followers are under high stress while trying to
complete a dangerous task.
2) Followers are new to the job and are unsure of
their abilities and positions.
3) Followers are small group of counselors in a
student services dept. of a state university.
4)Followers are very opinionated and stubborn in
their point of view.

19. Supportiveness may or may not be Effective
5) Followers are a large group (over 30) who work at
widely varying tasks at different locations.
6) Tasks require creativity and new learning with much
competition and possible conflict with other groups.
7) Work involves designing & testing computer
programs. Personnel is highly trained and competent
and obtain a great deal of satisfaction from their
work.

20. FACTORS THAT INCREASE EFFECTIVENESS OF
SUPPORTIVE LEADERSHIP
Follower Characteristics
• Low self-confidence
• Low self-esteem
• Insecurity
• Expectation that leader will be
supportive
• High growth needs

21. FACTORS THAT INCREASE EFFECTIVENESS OF SUPPORTIVE
LEADERSHIP
Task Characteristics
•Dissatisfying
•Stressful
•Highly structured
•Requires creativity
•Requires learning

22. FACTORS THAT INCREASE EFFECTIVENESS OF SUPPORTIVE
LEADERSHIP
Organizational and Group Characteristics
• External Conflict
• Newly formed group
• Cohesive group with shared beliefs in
leader
• Formal plans, goals, and procedures
• Mission emphasizing human services
• Authoritarian superior

23. Factors that Decrease Effectiveness
Dogmatic
Followers
Large
Group
Broad Task
Scope
High Level
Job

24. Factors that Replace the Need for
Feedback from
Task
•Rapid
•Specific
•Accurate
Situational
Factors
Intrinsically
satisfying task
•Interesting
•Gratifying
•Meaningful
Supportive Leadership
High importance placed on
organizational rewards
•Pay Raises
•Promotions

25. Leader Supportiveness
• Concerned, trusting, and respectful of
followers
• Considerate understanding attitude
• Friendly, encouraging, communicative
• Fostering follower development

26. Enhancers of Supportiveness
• Dissatisfying or stressful job
• Low follower self-confidence, insecurity, or self
esteem
• Follower expectations of high growth needs
• Structured work tasks
• Complex creative task
• External group conflict
• New or cohesive group
• Organizational mission
• Authoritarian superior

27. FOLLOWER PSYCHOLOGICAL REACTIONS
• Satisfaction of esteem and acceptance of
need
• Satisfaction with work and supervisor
• Overall job satisfaction
• Organizational commitment
• Lower perceived stress and burnout
• Group harmony and cohesion

28. YOU
TAKE THE LEAD
TO MOVE FARWARD…