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Benchmarking.pptx

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Benchmarking.pptx

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Benchmarking is a system that provides a structured approach to developing realistic and supportive practices. It enables practitioners to find and compare best practices. Peers in a clinical setting can provide practical support and encouragement.

Benchmarking is a system that provides a structured approach to developing realistic and supportive practices. It enables practitioners to find and compare best practices. Peers in a clinical setting can provide practical support and encouragement.

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Benchmarking.pptx

  1. 1. BENCHMARKING GROUP #4
  2. 2. BENCHMARKING • The process of identifying and implementing best practices at the lowest possible cost. • The pursuit of excellence is based on collaboration among various organizations. • The fundamental principle is to identify a point of comparison, known as the benchmark, against which everything else can be compared. Ettorchi-Tardy, A., Levif, M., & Michel, P. (2012). Benchmarking: a method for continuous quality improvement in health. Healthcare policy = Politiques de sante, 7(4), e101–e119.
  3. 3. BENCHMARKING IN HEALTHCARE • The process of comparative evaluation and identification of the underlying causes that lead to high levels of performance. • Must meet the expectations of patients. • Entails consistent effort to measure outcomes, compare those outcomes to those of other organizations in order to learn how those outcomes were achieved, and apply the lessons learned to improve. Ellis J. (2006). All inclusive benchmarking. Journal of nursing management, 14(5), 377–383. https://doi.org/10.1111/j.1365-2934.2006.00596.x
  4. 4. STRATEGY FROM WHO • Performance Assessment Tool for Quality Improvement in Hospitals • to evaluate and compare hospitals' performance at international level using innovative multidimensional approach, to promote voluntary inter-organization benchmarking projects, and to encourage hospitals' sustained commitment to quality improvement processes. Groene, O., Klazinga, N., Kazandjian, V., Lombrail, P., & Bartels, P. (2008). The World Health Organization Performance Assessment Tool for Quality Improvement in Hospitals (PATH): An Analysis of the Pilot Implementation in 37 Hospitals. International Journal for Quality in Health Care, 20(3), 155–161. https://doi.org/10.1093/intqhc/mzn010
  5. 5. The PATH Framework MOTIVATE MEASURE MAKE SENSE MOVE Groene, O., Klazinga, N., Kazandjian, V., Lombrail, P., & Bartels, P. (2008). The World Health Organization Performance Assessment Tool for Quality Improvement in Hospitals (PATH): An Analysis of the Pilot Implementation in 37 Hospitals. International Journal for Quality in Health Care, 20(3), 155–161. https://doi.org/10.1093/intqhc/mzn010
  6. 6. The PATH Conceptual Model Groene, O., Klazinga, N., Kazandjian, V., Lombrail, P., & Bartels, P. (2008). The World Health Organization Performance Assessment Tool for Quality Improvement in Hospitals (PATH): An Analysis of the Pilot Implementation in 37 Hospitals. International Journal for Quality in Health Care, 20(3), 155–161. https://doi.org/10.1093/intqhc/mzn010
  7. 7. STRATEGY FROM USA • The AHRQ (Agency for Healthcare Research and Quality) in the United States has been developing and expanding a series of indicators, or QIs (quality indicators), based on a four-dimensional conceptual model to measure the quality, safety, effectiveness, and efficiency of services provided both within and outside of hospitals. • Only clinical and administrative data from hospitals are used to create these indicators. Agency for Healthcare Research and Quality. (2012). National healthcare quality report 2011. Hjorth-Andersen, C. (1991). Quality indicators: In theory and in fact. European Economic Review, 35(8), 1491-1505.
  8. 8. Quality Indicators Prevention Quality Indicators (PQI) Inpatient Quality Indicators (IQI) Patient Safety Indicators (PSI) Pediatric Quality Indicators (PDI) AHRQ - Quality Indicators. (n.d.). Retrieved November 5, 2022, from https://qualityindicators.ahrq.gov/
  9. 9. STRATEGY FROM UK • Essence of Care aims to improve the quality of the fundamental components of nursing care. • It employs clinical best practice evidence to structure a patient-centered approach to care and to inform clinical governance, a broad term that refers to the managerial policy of holding care teams directly accountable for improving clinical performance. • Benchmarking enables practitioners to take a systematic approach to sharing and comparing practices in order to identify best practices and develop action plans. Department of Health. (2010). Essence of care. HM Stationery Office. Contributor, N. T. (2019, August 2). Essence of Care. Nursing Times. https://www.nursingtimes.net/archive/essence-of-care-13-12-2007/
  10. 10. The Benchmarks Department of Health. (2010). Essence of care. HM Stationery Office.
  11. 11. STRATEGY FROM SWITZERLAND • Emerge Project to improve the quality of medical treatments covered by the mandatory health insurance program. • The goal of this project is to find ways to strengthen the links between quality measurement and hospital management. • Hospitals are taught how to analyse current emergency-room treatment processes and identify measures for improvement, as well as how to interpret results by comparing them. Schwappach, D. L., Blaudszun, A., Conen, D., Ebner, H., Eichler, K., & Hochreutener, M. A. (2003). 'Emerge': Benchmarking of clinical performance and patients' experiences with emergency care in Switzerland. International journal for quality in health care: journal of the International Society for Quality in Health Care, 15(6), 473–485. https://doi.org/10.1093/intqhc/mzg078
  12. 12. STRATEGIES FROM ASEAN REGION • Singapore: five-day Patient Safety Executive Development Program • China, Hong Kong SAR: Advance Incident Reporting System • Thailand: Healthcare Accreditation Institute promotes 6 patient safety goals, ‘SIMPLE’ • Malaysia: conducted corporate culture training • Cambodia: developed tools and conducted hospital and health centre assessments Evaluating Quality Strategies in Asia-Pacific Countries. (n.d.). Oecd-Iibrary. Retrieved November 5, 2022, from https://www.oecd-ilibrary.org/docserver/9789264243590-en.pdf?expires=1667599705
  13. 13. THANK YOU FOR LISTENING! Improving health equity necessitates a holistic approach. Change is required everywhere, from the bedside to the boardroom, from how payers pay for care to changes in health policy.

Notas do Editor

  • 1st bullet: according to Ellis (2006), is a…

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