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Ebba Ossiannilsson, Professor, Dr.
Sweden
Ebba.Ossiannilsson@gmail.com info@i4quality.se
Innovation and Quality in Online
Learning
Distance Education, Public Policies, Governance
and Quality
ICDE Board, ICDE OER Ambassdor, Advocacy
Committee, Chair, UNESCO, OECD, European
Commission, EADTU Quality Reviewer,
Knowledge Equity Network, OE4BW, Viktoria
University Wellington, NZ, MeetingPlace OER
OEGlobal Open Leadership Excellence Award
2022, SPARC European Open
Education Champion, EDEN DLE Senior Fellow,
T4Education Ambassador, EntreComp Champion
Award
Título: subtítulo
● Setting the Scene
● The Changing Learning Landscape
● Key Innovations and Quality in Open Online Learning
● The Human Approach – Empathy, Caring and Wellbeing
● The Role of New Pedagogies Post Covi
● Challenges and Ethical Considerations
● Future Directions and Trends
● Call to Actions
Imagine a world where education
transcends borders and transforms
lives
… Leaving no one behind
UN UNESCO Sustainability Goals AGENDA 2030
UN UNESCO OER Recommendation to
mainstream OER to help all Member States to
create inclusive knowledge societies and
achieve the 2030 Agenda for Sustainable
Development, namely SDG 4 (Quality
education), SDG 5 (Gender equality), SDG 9
(Industry, innovation and infrastructure), SDG
10 (Reduced inequalities within and across
countries), SDG 16 (Peace, justice and strong
institutions) and SDG 17 (Partnerships for the
goals)
Global Trends 1
• Global competence and citizenship: as the world
becomes increasingly interconnected, education
could place more emphasis on developing global
competence and fostering a sense of global
citizenship. This could include intercultural
understanding, languages, and global challenges.
• Lifelong learning and skills development: as the
labor market evolves, there is an increasing focus on
lifelong learning and skills development relevant to
the changing world of work. The quality agenda could
include a stronger focus on providing learners with
practical, workplace-ready skills and competencies.
• Personal learning: education is moving toward a
more personal approach, recognizing that students
have different learning styles and needs. Adaptive
learning technologies, competency-based education,
and differentiated instruction could become more
prominent in the quality agenda.
• Inclusion and equity: efforts to ensure inclusion
and equity in education are likely to continue. This
could include addressing inequities in access to
quality education, supporting underrepresented
groups, and creating inclusive learning environments.
Global Trends 2
•Partnerships and stakeholder engagement:
collaboration among educational institutions,
governments, businesses, and communities can
contribute to educational quality. Future efforts could
include fostering stronger partnerships to align
educational goals with broader societal needs.
• Continuous quality improvement: the concept of
continuous improvement is an essential component of
the quality agenda. Educational institutions could
adopt processes similar to those used in quality
management, such as Six Sigma or Total Quality
Management, to ensure continuous improvement of
educational programs.
• Digital transformation: the integration of
technology into education has been a major driver of
change in the quality agenda. This trend is likely to
continue, with a focus on using technology to
personalize learning experiences, provide distance and
online education, and give students real-time
assessments and feedback.
• Open Online Learning: One of the only way to
reach the SDG 4 AGENDA2030 Education for all, not
leaveing anyone behind
• Green Sustainability: Climate Change and
challenges
• Well-being and ethics: value proposistions
THE FOUR PILLARS OF
EDUCATION
UN UNESCO SDG 4
Participants of the Inclusive Lifelong Learning
conference, called for the promotion of inclusive
lifelong learning ecosystems that effectively cater to
the needs of all learners, especially vulnerable and
marginalized individuals and communities. Through
the Bali Manifesto, the conference's outcome
document, they called for the implementation of
comprehensive lifelong learning policies, and the
creation of inclusive learning spaces, curricula,
learning pathways and learning materials. They
emphasized the importance of increased public
investment in lifelong learning.
The Bali Manifesto outlines key areas of action
necessary to materialize the vision of inclusive lifelong
learning. The participants committed to working
towards a future where inclusive lifelong learning
becomes accessible to all individuals.
• + 40 Quality models on OER, MOOCs,
E-learning, online learning
• Norm based/Process based
• Quality matrix
• Set of characteristica
• Nature of quality interventions
• Perspectives stakeholders
• Maturity level
• Recommendations
• Multifaceted
• Dynamic
• Mainstreamed
• Representative
• Multifunctional
Ossiannilsson, E., Williams, K., Camilleri, A., & Brown, M.
(2015). Quality models in online and open education around the
globe: State of the art and recommendations. Oslo: ICDE.
Quality an Ecosystem
An overview of quality domains and dimensions in Open Online Flexible, and TEL OOFAT),
and success factors from the learners’ perspectives (Ossiannilsson, 2012, 2015, 2016, 2018; Ossiannilsson et
al., 2015).
LEARNERS
Flexibility
Interactivity
Accessibility
Personal
Transparency
Participation
Presence
Trust
WHY
Who
When
What
How
Which levels
Sustainability
Ecosystem
Towards a New Quality Agenda
● Well-being, Caring and Health
● Societel and Individual Growth
● Ethics and core Values
● Satisfaction and Engagement
● Impact
● SDG 4; Equity, Inclusiveness and Diversity, Lifelong
learning
● Efficient and Effective
● Innovation
● Relevance
● Triple Helix Approach
● ECOSystem
● Sustainability
The emphatic
approach(Börje Holmberg)
• Personal Interest
• Trustful Communication
kommunikation
• Processes which Leads to
True Internalized Learning
https://www.icde.org/icde-blog/paragons-borje-holmberg
Personal interest, trustful communication, and internalized
learning are interconnected aspects of personal and
professional growth. By incorporating these practices into your
interactions and learning processes, you can create a more
enriching and supportive environment for yourself and others.
The Empathic Approach (B. Holmberg)
”I consider empathy and personal relationships between the
parties involved in the teaching and learning process to be central to
distance education. Interactions, conversations, atmosphere,
feelings and trust are essential.
… must examine the student's previous experience and willingness
to learn. Personal contact is essential. Also, in the course materials
it is necessary to establish a personal contact and to try to win
interested parties.
… the empathy approach and individualization are guiding
principles.
Lifelong and learning throughout the lifespan are also guiding
principles.”
Guided didactic communication
(B. Holmberg)
Guided didactic communication includes: Simulated conversation (one-sided, presentation
of materials) and Real conversation (two-sided between tutor and student). Examples of
simulated conversations are conversations like presentations of learning matter, self-
control exercises, review questions with model answers and inserted questions. In essence,
Holmberg believes that by promoting empathy between learning and tutoring parties
through appropriate one- and two-way interactions, learners are motivated and
encouraged to participate personally in their studies. It also generally assumes that
"genuine learning is primarily an individual activity and can only be achieved through a
process of internalization". This assumption is one in which the theory of distance
education can be justified. The aim of his theory is therefore to support individualized
learning.
https://www.icde.org/icde-blog/paragons-borje-holmberg
EDUCAUSE HORIZON 2023
Open Pedagogy OUUK2023
Future Directions
Future Directions
● Teachers will not be replaced by AI
.... but teachers not using AI will be replaced by AI
UNESCO Ethics and AI
Future Directions
Future Directions
Call for Actions and Future Directions
WHO ARE THE CHANGE MAKERS AND INNOVATORS?
● Governments?
● Academia?
● Society?
● Learners/Students?
● People?
Imagine a world where education
transcends borders and transforms
lives
… Leaving no one behind
TOP 5 REASONS TO ATTEND
THE ICDE WORLD
CONFERENCE
- Make your mark on one of
the world-leading
international conferences
on the social impact of
education.
- Gain valuable insights into
the latest research,
emerging topics and
technologies in the field of
OFDL.
- Identify opportunities for
cross-country collaboration
and international projects.
- Connect and engage with
the global networks of ICDE
and UNED Costa Rica.
- Experience the unique
hospitality and natural
beauty of Costa Rica.
ICDE World Conference is globally recognized as the leading international
event in the field of Open, Flexible and Distance Learning (OFDL), and this
year, the conference theme is: “Joining Hands in Peace for the Futures of
Education”.
If you want to learn about the latest cutting-edge developments and research
in OFDL, connect with international experts in the field, and directly impact
future international, regional and national educational policy discussions,
then this is a conference you can’t miss!
My Footprints
www.i4quality.se
Ebba.Ossiannilsson@gma
il.com
info@i4quality.se
CARING IS SHARING, SHARING is CARING
THANK YOU
https://esud2023.ufms.br

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ESUD-CIESUD2023_Ossiannilsson2023.pdf

  • 1. Ebba Ossiannilsson, Professor, Dr. Sweden Ebba.Ossiannilsson@gmail.com info@i4quality.se Innovation and Quality in Online Learning Distance Education, Public Policies, Governance and Quality
  • 2. ICDE Board, ICDE OER Ambassdor, Advocacy Committee, Chair, UNESCO, OECD, European Commission, EADTU Quality Reviewer, Knowledge Equity Network, OE4BW, Viktoria University Wellington, NZ, MeetingPlace OER OEGlobal Open Leadership Excellence Award 2022, SPARC European Open Education Champion, EDEN DLE Senior Fellow, T4Education Ambassador, EntreComp Champion Award
  • 3. Título: subtítulo ● Setting the Scene ● The Changing Learning Landscape ● Key Innovations and Quality in Open Online Learning ● The Human Approach – Empathy, Caring and Wellbeing ● The Role of New Pedagogies Post Covi ● Challenges and Ethical Considerations ● Future Directions and Trends ● Call to Actions
  • 4. Imagine a world where education transcends borders and transforms lives … Leaving no one behind
  • 5. UN UNESCO Sustainability Goals AGENDA 2030 UN UNESCO OER Recommendation to mainstream OER to help all Member States to create inclusive knowledge societies and achieve the 2030 Agenda for Sustainable Development, namely SDG 4 (Quality education), SDG 5 (Gender equality), SDG 9 (Industry, innovation and infrastructure), SDG 10 (Reduced inequalities within and across countries), SDG 16 (Peace, justice and strong institutions) and SDG 17 (Partnerships for the goals)
  • 6.
  • 7. Global Trends 1 • Global competence and citizenship: as the world becomes increasingly interconnected, education could place more emphasis on developing global competence and fostering a sense of global citizenship. This could include intercultural understanding, languages, and global challenges. • Lifelong learning and skills development: as the labor market evolves, there is an increasing focus on lifelong learning and skills development relevant to the changing world of work. The quality agenda could include a stronger focus on providing learners with practical, workplace-ready skills and competencies. • Personal learning: education is moving toward a more personal approach, recognizing that students have different learning styles and needs. Adaptive learning technologies, competency-based education, and differentiated instruction could become more prominent in the quality agenda. • Inclusion and equity: efforts to ensure inclusion and equity in education are likely to continue. This could include addressing inequities in access to quality education, supporting underrepresented groups, and creating inclusive learning environments.
  • 8. Global Trends 2 •Partnerships and stakeholder engagement: collaboration among educational institutions, governments, businesses, and communities can contribute to educational quality. Future efforts could include fostering stronger partnerships to align educational goals with broader societal needs. • Continuous quality improvement: the concept of continuous improvement is an essential component of the quality agenda. Educational institutions could adopt processes similar to those used in quality management, such as Six Sigma or Total Quality Management, to ensure continuous improvement of educational programs. • Digital transformation: the integration of technology into education has been a major driver of change in the quality agenda. This trend is likely to continue, with a focus on using technology to personalize learning experiences, provide distance and online education, and give students real-time assessments and feedback. • Open Online Learning: One of the only way to reach the SDG 4 AGENDA2030 Education for all, not leaveing anyone behind • Green Sustainability: Climate Change and challenges • Well-being and ethics: value proposistions
  • 9. THE FOUR PILLARS OF EDUCATION
  • 10.
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  • 15.
  • 16.
  • 17. Participants of the Inclusive Lifelong Learning conference, called for the promotion of inclusive lifelong learning ecosystems that effectively cater to the needs of all learners, especially vulnerable and marginalized individuals and communities. Through the Bali Manifesto, the conference's outcome document, they called for the implementation of comprehensive lifelong learning policies, and the creation of inclusive learning spaces, curricula, learning pathways and learning materials. They emphasized the importance of increased public investment in lifelong learning. The Bali Manifesto outlines key areas of action necessary to materialize the vision of inclusive lifelong learning. The participants committed to working towards a future where inclusive lifelong learning becomes accessible to all individuals.
  • 18.
  • 19. • + 40 Quality models on OER, MOOCs, E-learning, online learning • Norm based/Process based • Quality matrix • Set of characteristica • Nature of quality interventions • Perspectives stakeholders • Maturity level • Recommendations
  • 20. • Multifaceted • Dynamic • Mainstreamed • Representative • Multifunctional Ossiannilsson, E., Williams, K., Camilleri, A., & Brown, M. (2015). Quality models in online and open education around the globe: State of the art and recommendations. Oslo: ICDE.
  • 21. Quality an Ecosystem An overview of quality domains and dimensions in Open Online Flexible, and TEL OOFAT), and success factors from the learners’ perspectives (Ossiannilsson, 2012, 2015, 2016, 2018; Ossiannilsson et al., 2015). LEARNERS Flexibility Interactivity Accessibility Personal Transparency Participation Presence Trust
  • 23. Towards a New Quality Agenda ● Well-being, Caring and Health ● Societel and Individual Growth ● Ethics and core Values ● Satisfaction and Engagement ● Impact ● SDG 4; Equity, Inclusiveness and Diversity, Lifelong learning ● Efficient and Effective ● Innovation ● Relevance ● Triple Helix Approach ● ECOSystem ● Sustainability
  • 24. The emphatic approach(Börje Holmberg) • Personal Interest • Trustful Communication kommunikation • Processes which Leads to True Internalized Learning https://www.icde.org/icde-blog/paragons-borje-holmberg Personal interest, trustful communication, and internalized learning are interconnected aspects of personal and professional growth. By incorporating these practices into your interactions and learning processes, you can create a more enriching and supportive environment for yourself and others.
  • 25. The Empathic Approach (B. Holmberg) ”I consider empathy and personal relationships between the parties involved in the teaching and learning process to be central to distance education. Interactions, conversations, atmosphere, feelings and trust are essential. … must examine the student's previous experience and willingness to learn. Personal contact is essential. Also, in the course materials it is necessary to establish a personal contact and to try to win interested parties. … the empathy approach and individualization are guiding principles. Lifelong and learning throughout the lifespan are also guiding principles.”
  • 26. Guided didactic communication (B. Holmberg) Guided didactic communication includes: Simulated conversation (one-sided, presentation of materials) and Real conversation (two-sided between tutor and student). Examples of simulated conversations are conversations like presentations of learning matter, self- control exercises, review questions with model answers and inserted questions. In essence, Holmberg believes that by promoting empathy between learning and tutoring parties through appropriate one- and two-way interactions, learners are motivated and encouraged to participate personally in their studies. It also generally assumes that "genuine learning is primarily an individual activity and can only be achieved through a process of internalization". This assumption is one in which the theory of distance education can be justified. The aim of his theory is therefore to support individualized learning. https://www.icde.org/icde-blog/paragons-borje-holmberg
  • 29.
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  • 35. Future Directions ● Teachers will not be replaced by AI .... but teachers not using AI will be replaced by AI
  • 39. Call for Actions and Future Directions WHO ARE THE CHANGE MAKERS AND INNOVATORS? ● Governments? ● Academia? ● Society? ● Learners/Students? ● People?
  • 40.
  • 41. Imagine a world where education transcends borders and transforms lives … Leaving no one behind
  • 42. TOP 5 REASONS TO ATTEND THE ICDE WORLD CONFERENCE - Make your mark on one of the world-leading international conferences on the social impact of education. - Gain valuable insights into the latest research, emerging topics and technologies in the field of OFDL. - Identify opportunities for cross-country collaboration and international projects. - Connect and engage with the global networks of ICDE and UNED Costa Rica. - Experience the unique hospitality and natural beauty of Costa Rica. ICDE World Conference is globally recognized as the leading international event in the field of Open, Flexible and Distance Learning (OFDL), and this year, the conference theme is: “Joining Hands in Peace for the Futures of Education”. If you want to learn about the latest cutting-edge developments and research in OFDL, connect with international experts in the field, and directly impact future international, regional and national educational policy discussions, then this is a conference you can’t miss!