GPHR Certification Preparation Program Middle East Edition

Global HR Management
(Middle East Edition)

GPHR Certification
Preparation Program

September 26, 2010

© EMPOWER Management Consulting LLC

Globalization

• Worldwide movement of businesses to expand beyond their domestic
borders with growing interconnectedness and interdependency of
Countries, People, and Companies.
• Key drivers of globalization are the free market economy and
unobstructed movement of people across borders:
– Search for new markets,
– Increased cost pressures,
– Shortage of labor supply and needed skills,
– Shortfalls of natural resources and raw materials,
– Government incentives to attract Foreign Direct Investments (FDI) and
promote global Joint Ventures.
– Trade Agreements with economic provisions to open up markets and
increase the flow of international trade.
2


Globalization Impact on HR Management

• Globalization has been the defining political force and economic drive
in the business world today, and consequently, HR Management has
significantly changed, expanding across territories and cultures.
• The responsibilities of HR Management Professionals had expanded to
include global strategies and multi-national accountabilities.
• International HR professionals are now required to be prepared to
assume responsibilities beyond local borders and possess the
capability to develop global HR policies and processes.
• Global HR Management Program (GHRM) is valued in the MENA
region due to the comprehensive knowledge gained from extensive
experience in the international HR field as well as forward-thinking HR
best practices, policies, and procedures that are introduced to all
executive-level HR professionals to effectively perform their job duties.3


Certification Preparation Program

• GPHR certification preparation program provides International HR
Professionals with the required tools to assess their competency level
in global HR practices and evaluate the needed critical knowledge and
skills to manage international HR Projects.
• The Program, designed by EMPOWER Management Consulting LLC, is
powerful training tool for HR Professionals based in the Middle East
with global and cross-border HR Management responsibilities.
• This certification preparation program will use the latest SHRM’s
Global Learning System, which is a very important reference guide for
International HR professionals responsible for global assignments.
• The Program has been designed to maximize your success, both for
the exam and your ongoing professional development in the Global HR
Management spectrum. 4


Why GPHR Certificate?

• Earning impressive professional credentials such as Global
Professional in Human Resources (GPHR) shall increase your
professional confidence because you would master the global body of
knowledge and can apply the core international HR management
practices including global HR policies, procedures, and processes.
• Maintaining GPHR certification shows that you have demonstrated
mastery of the international HR body of knowledge and have accepted
the ongoing challenge to stay informed of new developments in the
international HR field.
• GPHR Certificate provides greater opportunities for job promotions
and salary increase within International Organizations.
• GPHR Certificate sets you apart from your peers as competent Global
HR Professional when applying for new career opportunities. 5


Why SHRM Global Learning System?

• The new SHRM Global Learning System® (2010 Edition) is a
comprehensive test-preparation self-study materials for the GPHR
certification exam and serves as a reference tool for international HR
professionals with global HR management responsibilities.
• This system has been designed to maximize experience, education,
and skills that provides the best opportunity to pass the GPHR exam.
• The SHRM Global Learning System is the most widely used GPHR
certification preparation product in the marketplace. One of the
reasons for its success is the careful process by which the program is
developed and maintained.
• The Global Learning System provides international HR executives with
the necessary knowledge, skills, and worldwide perspectives to be
successful in the global business environment. 6


Program Objectives

By the end of this program, Participants shall:
• Have a comprehensive understanding
of Global HR Management Framework.
• Learn the importance of strategic HR
management for international organizations.
• Understand the concept of Global
Organizational Effectiveness.
• Be able to manage Global Staffing campaigns.
• Acquire comprehensive knowledge of Global
Compensation and Benefits practices.
• Be able to administer International Assignments.
• Be prepared to deal with International Employee Relations
and comply with all related Laws, Legal Mandates, and Regulations. 7


Who Should Attend

This program is designed for HR Professionals
with at least two years of executive-level
experience whose responsibilities include:
• Implementing global HR strategies.
• Managing overseas HR operations.
• Managing international assignments.
You should attend if you are:
• Taking the GPHR Certification Exam.
• Considering credits for GPHR Recertification.
• Seeking career development by advancing
your hands-on professional experience.
• Upgrading your knowledge in Global HR Management.
8


Learning System Description

• Society for HR Management (SHRM) assembled a team of global HR
Professionals and course development Experts from the USA to create
Global HR Learning System.
• SHRM Global Learning System is comprehensive test preparation
curriculum for the Global Professional in Human Resources (GPHR)
certification exam which is conducted and officially administered by
the HR Certification Institute (HRCI).
• This system contains various interactive e-learning features and shall
provide participants with an enjoyable and meaningful integrated
learning experience.
• SHRM Global Learning System is designed for HR practitioners with
at least two years of International HR Management experience.
9


Learning Materials

• Five printed modules based on the HR Certification Institute body of
knowledge tested on the GPHR exam.
• Each module includes a comprehensive book that explains key terms,
leading principles, and practical examples, and contains a number of
charts and checklists that can be quickly accessed and learned.
• Primary focus of SHRM Global Learning System® is the global
application of HR management practices and processes.
• Interactive questions and learning activities that are tied to the books
with icons linking to the interactive exercises. Activities also provide
practice for the GPHR certification exam.
• Learning system materials are designed and built from the same test
specifications used to create the GPHR certification exam and contains
online sample tests based on such test requirements. 10


Learning Modules

SHRM Global Learning System:
Module 1: Strategic HR Management
Module 2: Global Talent Acquisition and Mobility
Module 3: Global Compensation and Benefits
Module 4: Org Effectiveness and Talent Development
Module 5: Workforce Relations and Risk Management
Important Notes:
• Basic HR practices such as recruitment, compensation, benefits,
training, and legal compliance will be covered briefly.
• Each module has a case study that demonstrates how the content is
practically applied in “real-world” situations.
• The modules correspond to the domains of the GPHR certification
body of knowledge. 11


Module 1
Strategic Human Resources Management
How to develop global HR strategies to support
the organization's short-and long-term
business goals and corporate values.
Key topics and issues include:
– Creating the organization’s global strategy.
– Aligning HR processes and activities with the
organization’s global strategy
– Adapting processes to the cultural and legal
contexts of each area of the global organization.
– Enhancing communication between the
organization and its stakeholders.
– Ensuring that the HR function possesses the
knowledge and resources to fulfill global role.
12


Module 2
Global Talent Acquisition and Mobility
Development, implementation, and evaluation
of global staffing strategies to support
organizational objectives. This includes
recruitment and global mobility of
employees to meet business needs.
– Legislation affecting Talents acquisition
– Developing strategies of global Talents
acquisition and mobility
– Evaluating strategies to ensure that they make
significant contributions to the organization.
– Development and implementation of global
staffing plans and processes
13


Module 3
Global Compensation and Benefits
The establishment and ongoing assessment of a
global remuneration strategy, including
perquisite programs aligned with the
company’s business objectives.
– Complying with local compensation practices,
laws, and regulations.
– Employee’s values and expectations stemming
from differences in cultures, languages, and
communication preferences.
– Dealing with different standards and costs of
living, inflation/deflation rates, and tax systems
– Addressing organizational business changes
(expansions, mergers, acquisitions, and JVs) 14


Module 4
Org Effectiveness and Talents Development
Design and implementation of organizational
structures, programs and processes to
effectively develop and engage a global
workforce aligned with the organization’s
business needs, culture and values.
– HRD planning in global culture
– Global organizational development issues
– Performance Management of local and
international assignees
– Establishing employee engagement, training
and development programs
– Change management initiatives
15


Module 5
Workforce Relations and Risk Management
The establishment of processes and practices
that protect or enhance organizational value
by managing risk and addressing employee
rights and needs on a global basis.
– Laws affecting workforce relations
– Global industrial relations
– The most common forms of workforce
organizations with which HR professionals may
work (e.g., labor unions and works councils)
– HR practices that promote a positive work
environment
– Managing HR risk in a global context
16


SHRM Global Learning System

• Five comprehensive Textbooks:
– Indication of Key Contents/Concepts
– Websites for Additional Information
– Links to other Modules
– Checklists and Guidelines
• Online Access to the Learning System:
– 5 Interactive Case Studies
– 17 Tests with 780 sample questions
– 284 Flashcards
– Glossary of HR definitions & acronyms
– Online Reports
• Resources Center:
– HR Updates, Related Links, Printable Flashcards, and Feedback. 17


Interactive Web-Based Testing

• Pre-test to assess current knowledge.
• Two tests specific to each module.
• Post-test that modeled for the HR
Certification Institute testing format.
• Final review with comprehensive test to
practice for GPHR exam.
• Legal review test that contains legislation from the six countries and
regions that are tested on the GPHR exam.
• Five engaging case studies encourage application of key concepts from
each module while preparing you for the GPHR certification exam.
• Three bonus tests to give you additional testing practice.
Learners who score at least 80% or higher on the post-test can print an
online Certificate of Completion from SHRM (not GPHR Certificate). 18


SHRM Online Resources Center

• SHRM Online: HR web site with features such as daily news updates,
online bulletin boards, HR job openings, and surveys on HR topics.
• HR Knowledge Center: Receive assistance with your HR issue or
question via e-mail, assistance request form or by phone.
• HR Samples: documents on various HR topics such as HR Forms, Job
Descriptions, Mission Statements, Policies, Requests for Proposals,
Spreadsheet Templates, and PowerPoint Presentations.
• HR Toolkits: Collection of resources, articles, links, and other resources
related to specific HR topics.
• Webcasts: Free webcasts including presentations by noted experts
followed by Q&A sessions.
• For more information, please visit: www.SHRM.org
19


Program Delivery

• Instructor’s Lecturing Approach:
– Comprehensive Presentations
– Handouts & References
– Real-life Educational Videos
– Proactive Participations
– Interactive Group Discussions
– Review of Glossary & Flashcards
– Ongoing Feedback and Evaluations
• Participant’s Responsibilities:
– Module Readings
– Module Questions
– Module Case Studies
– Pre and Post Tests, and Overall Practice Tests
20


Instructor Credentials
Senior Advisor - Human Capital Excellence
• Managing Partner - EMPOWER Management Consulting LLC
– Managing Director - EMPOWER Research Center
– Founder and Chairman - HR Executives Club
• Professional Lecturer/Instructor:
– Strategic Enterprise Management Seminar
– SHRM Learning System® (SPHR & GPHR)
– Executive HR Management Program
– HR Automation Technology Course (e-HR)
• Certified Professional:
– Global HR Management (GPHR)
– International HR Management (IHRM) Mohamad J. Samman
• Steering Committee Member - HR Best Practices Group
– Interim Steering Committee Member - Qatar HR Association (TBA) 21


Education & Training

• Master of Science - Human Resources Management
The American University, Washington D.C. - USA
• Training Programs - Courses & Seminars:
– SHRM Global Learning System®
– International Total Remuneration
– International HR Management
– Mind Maps at Work
– Balanced Scorecards
– Leadership Development
– Business Continuity Planning
– Total Reward and Remuneration Strategies
– HR Management Strategies & HR Team Development
– Modern Project Management and Advanced Data Analyses
22


Areas of Expertise

• Over 20 Years of Executive hands-on experience in the Strategic
Human Resources Management with track-records of value-added
achievements. Areas of Expertise includes:
– Strategic Enterprise Management (Balanced Scorecards).
– Situational Business Assessments (SWOT/PESTLE Analysis).
– Business Modeling, Organizational Design and Corporate Structures.
– Best HR Management Practices: Policies, Procedures, and Processes.
– Corporate Communication & Change Management (EDCOM).
– Talents Acquisition & Retention (Global Recruitment Campaigns).
– Performance Management, Training, and Career Development (EPMS).
– Total Reward Administration (Compensation & Benefits).
– Management Automation Technology Solutions (ERP-HR Modules).
• Extensive Affiliations & Professional Memberships.
23


Schedule & Investment

• Program Schedule:
– Five Days (Saturdays)
– Doha, Qatar October, 2010
– Abu Dhabi, UAE November, 2010
Note: GPHR Exams on December 2010
• Total Investment $ 2,500 USD which covers:
– Instructor Fees & Classroom
– Lunch, Snacks, and Hot/Cold Drinks
– Certificate of Attendance
• Participants should order their Global Learning System® directly from SHRM.
http://www.shrm.org/Education/educationalproducts/learning/global/Pages/default.aspx
• Registrations should be confirmed and payment received at least three
weeks prior program start date (fees are not refundable).
24


Daily Agenda

• Program duration: Five days (Saturdays), three sessions per day:
08:00 AM – 08:30 AM Morning Coffee
08:30 AM – 10:30 AM First Session
10:30 AM – 11:00 AM Short Break
11:00 AM – 01:00 PM Second Session
01:00 PM – 02:00 PM Lunch Break
02:00 PM – 04:00 PM Third Session
04:00 PM – 04:30 PM Recap and Q&A

• More than 3 absences (20%) of the total 15 sessions will consequently
disqualify participant from receiving the Certificate of Attendance.
• Participant’s punctuality and active participation is required to
maximize the benefits of this comprehensive program. 25


GPHR Certificate

• HR Certification Institute (HRCI) developed the GPHR certification
exam and administers the official computer based test, which is a
comprehensive test based on multi-choice questions (MCQs).
• HRCI test items are not available to SHRM or other organizations.
SHRM Global Learning System includes information about how the
components of the test are weighted. SHRM developed its own
questions based on the HRCI test specifications. Sample questions
may be similar to the certification exam but they are not exact match.
• While no single course of study guarantees success on the GPHR
certification exam, hundreds of International HR Practitioners used the
SHRM Global Learning System to effectively
prepare for the GPHR certification exam.
26


GPHR Exam Content

1- Strategic HR Management (26%) Develops global HR strategies to support the
organization’s short and long-term business goals and corporate values.
2- Global Talent Acquisition and Mobility (22%) Develops, implements and evaluates global
staffing strategies to support organizational objectives in a culturally appropriate
manner, including utilization of the employer brand; job and cost analysis; and the
recruitment, preparation, and global mobility of employees to meet business needs.
3- Global Compensation and Benefits (18%) Establishes and continuously assesses global
compensation strategy, including remuneration, benefits and perquisites programs
aligned with the company’s business objectives.
4- Organizational Effectiveness and Talent Development (22%) Designs, implements and
enriches organizational structures, programs and processes to effectively develop and
engage a global workforce in alignment with the organization’s business needs, culture
and values.
5- Workforce Relations and Risk Management (12%) Establishes processes and practices
that protect or enhance organizational value by managing risks and addressing
employee rights and needs on a global basis. 27


GPHR Certification Exam

• GPHR Exam content and questions are created by HR subject matter
experts and validated by HR professionals working in the field.
• GPHR Exam assesses the international HR body of knowledge and is
intended for HR professionals with cross-border responsibilities.
• GPHR Exam consists of 165 multiple-choice questions (A-B-C-D).
– The passing score based on a scaled points is 500 (71%).
– The minimum possible score is 100 and the maximum possible score is 700.
• Exam duration is 3 hours (effective timing is critical success factor!).
• GPHR Certification is valid for three years.
• Sixty Credit Hours must be accumulated during the three-year
recertification cycle. Credit hours can be obtained through:
– Continuing Education, Instruction, On-the-job Experience, Research and
Publishing, Leadership, and Professional Memberships. 28


Instructor’s Personal Experience!
Passed GPHR Exam on May 30, 2010 
• Questions are quite difficult, complicated, tricky, and very confusing:
– Most questions were designed/formatted to stump speed readers!
– Thinking out-of-the-box is needed to analyze and understand all questions.
– Commonsense and strong intuitive ability would be very helpful!
• SHRM’s Global Learning System was used to prepare for this exam:
– The learning system would only help answering around 60-70% of questions.
– Textbooks are not enough, supplementary readings of comprehensive
information materials related to Global HR Management is great advantage.
– Study Groups and Preparation Programs are important success factor.
• Examinees must possess practical and hands-on experience with real-
world exposure and understanding of International HR Management.
• Must have ongoing updates on Global HR Management issues through
professional HR Associations and Societies. 29


GPHR Exam Eligibility Requirements

• Minimum of 2 years of professional (exempt-level) HR experience.
• At least 51% of daily work activities are within the HR function.
– Has core knowledge of the organization’s international HR activities.
– Develops and implements international HR strategies that affect
international HR assignments and operations.

• The New GPHR Exam Eligibility Requirements in 2011
– 2 years of demonstrated global professional (exempt-level) HR experience
for a Master’s degree or higher.
– 3 years of demonstrated professional (exempt-level) HR experience (with
two of the three being global HR experience) for a Bachelor’s degree.
– 4 years of demonstrated professional (exempt-level) HR experience (with 2
of the 4 being global HR experience) for less than a Bachelor’s degree.
30


Program Completion Requirements

• To receive a Certificate of Attendance:
– Participants should effectively attend at least
80% of the program and actively participate
in the lectured modules and daily sessions.
– Complete Pre and Post Tests plus all Module
tests by the deadline specified by Instructor.
• Participants interested in taking GPHR exam
must complete an online application form
through HR Certification Institute (HRCI)
www.HRCI.org
GPHR 2010 Exam Schedule May 1 - May 31, 2010 Dec. 1 - Dec. 31, 2010 Fees
Registration Deadline Date March 12, 2010 October 8, 2010 $425
Late Deadline Date April 16, 2010 November 12, 2010 $475
31


Information and Registration

EMPOWER
Management Consulting

Phone (+974) 4411-7561

GHRM@EmpowerMC.com
www.EmpowerMC.com

P.O. Box 11537 - Doha, Qatar

To download e-copy of this presentation please visit: http://www.slideshare.net/empowermc
32

GPHR Certification Preparation Program Middle East Edition

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