In 3 years, Advanced Mobile Location has brought considerable improvements to public safety. In this panel, experts will discuss the latest updates and the future improvements of the technology. Chair: Christoph Kautz, Deputy Head, Unit Galileo and EGNOS – Applications, security, international cooperation, European Commission

1. New Zealand:
AML and emergency location services
Ben Quay, Programme Director
Ministry of Business, Innovation & Employment

2. Accountable for delivery, enhancement, and
operations of government’s Emergency Caller Location
Information (ECLI) service
Also leading a refresh of NZ’s telecommunications relay service,
providing accessible communications for deaf, deaf-blind, hearing and
speech impaired people
NZ Emergency Caller Location Services
Ben Quay – Programme Director

3. 2015 – Q2 2017 – Q1 2018 – Q2 2018 – Q4 2019 – Q3 +
New Zealand’s mobile location journey…
Initiate Launch Extend Enhance Evolve
💰👍 👏 💪 🙌
NZ Government
approves funding to get
caller location for calls
via the 111 emergency
number
Phase 1 launches
nationally on all
networks with AML for
Android (ELS) and
network cell location for
all phones
Second stage launches
AML for iOS and AML
for 111TXT nationally on
all networks
---------------------------------------
NZ Government
approves Phase 2
3GPP Location Services
(LCS) on two 3G national
networks
3GPP LCS on 3G on third
network and on all 4G
LTE networks
---------------------------------------
Location for emergency
calls not via 111
---------------------------------------
Begin network based
VoWiFi and AMLv2?

4. In March 2017, the Telecommunications Information Privacy Code 2003,
Amendment No. 5 came into force regulating ECLI.
Amendment No. 5
• allows the Ministry to collect ECLI directly from a mobile device or from a
network operator without requiring the consent of the emergency caller
The Ministry
• deletes personal data after 60 minutes
• has auditable processes and policies with network operators and emergency
service providers
Emergency Service Providers
• retain address information once verified by the caller to enable an emergency
response
Mobile Network Operators
• commercially engaged to deliver ECLI
• the Ministry carriers privacy risk

5. AndroidFeatures iOS Other Smartphone Feature Phone
Handset initiated - GNSS
Handset initiated - WiFi
A-GNSS (GPS and GLONNAS)
Enhanced Cell-ID
Basic Cell-ID
Statistical Cell-ID
Phase 1 Location Methods

6. GNSS;
56%
WiFi;
31%
Cell; 3%
Null; 10%
Location
Methods
Android;
52%
iOS;
33%
Other;
15%
Operating
Systems
calling 111
NZ AML Stats
8.1 13.4
Android iOS
Average GNSS precision
(in meters)
But… higher GNSS yield with iOS
of calls to 111 are from
mobiles80%
of mobile calls yield AML
81%
of mobile calls yield high
precision AML (78% if only
Android & iOS included)66%
of all calls yield high
precision AML, fixed line
address data is degrading52%
26%
69%
May 2017 Mar 2019
Per cent of 111 calls that
are using location to
verify call location
15
20
25
reduction in unresolved no
speech emergency calls40%
reduction for Police in
verifying caller location30s
reduction for Ambulance in
verifying caller location45%
dollars reduction in first year
of structural fire damage to
property10m

7. AndroidFeatures iOS Other Smartphone Feature Phone
Handset initiated - GNSS
Handset initiated - WiFi
A-GNSS (GPS and GLONNAS)
Enhanced Cell-ID
Basic Cell-ID
Statistical Cell-ID
Phase 2 Location Methods – in place today
❔
❔

8. Advanced Mobile Location
• AML live on three mobile network: 2degrees, Spark, and Vodafone
• Activated by 111, 112, 000, 999, 911, 117
• Android May 2017, iOS April 2018, Android for 111 TXT May 2018
3GPP Location Services (TS 23.271) via control plane
• Live on two 3G networks, third underway, 4G later in 2019, using Comtech’s LBS
• Location record for every emergency 111 mobile call, including roamers
• Increases the yield of high-precision location records
NZ Target
Of genuine 111 calls will be
supported by location of
within 50m in 2021
95%
40
%
2021202020192018201720162015
65
%
83
%
90
%
95
%
FCC location targets
NZ location - actual
NZ location - target

9. Basic Cell ID eCell-ID Basic Cell ID + eCell-ID Network Cell + eCell-ID
Neighbour eCell-ID Neighbour eCell-ID + A-GNSS eCell-ID + A-GNSS A-GNSS

10. Is it an egg? No, it’s two GPS records
AML initiated by an
111 emergency call
A-GNSS requested
from the network

11. Other areas of work
AML rebidding
Tested and likely launching in
July/August 2019
VoWiFi Location
Location for VoWiFi and other
IMS core supported
communications
SAR support
Supporting Search & Rescue
missions by keeping data
longer that 60 Mins
ESInet
Time to replace the old
ISDN/PSTN network that
supports emergency calling
Network Optimisation
Working with carriers to
optimise network settings
and cell information
Patient Dispatch Info
Just implemented a function for
Ambulance to send information
to patients via SMS about the
ETA of their ambulance and how
to get ready for it
Non-111 location
Providing location for
emergency calls not received
via the 111 number
Fixed line location
Opportunity to better
integrate and combine with
other data sources

13. 03:03:37:INFT GAVE ADDRESS
AND LEFT THE PHONE CALL -
LINE STILL OPEN
03:03:42: ADDRESS NOT
AUDIBLE
03:04:03: ◼◼◼◼◼◼ IS NOW
ARGUING WITH INFT IN THE
BACKGROUNG
03:04:24: HANDSET (GPS) FOR
+64◼◼◼◼◼◼ (2DEGREES):
LL(174: ◼◼◼◼◼◼ ◼◼◼◼◼◼)
** Event Priority changed
from 2 to 1 at: 12/04/18
03:08:30
03:10:13: SUPP INFO
CREATED: INTEL: FAMILY
VIOLENCE 20180419031013NS
03:10:19: SUPP INFO CREATED:
INTEL: ALCOHOL
20180419031019NS
03:18:16: Unit= ◼◼◼◼◼,
Status=AR, Location=
◼◼◼◼◼◼◼◼◼◼◼◼◼◼◼
09:16:36: INFT WANTS MEDS
BUT STATING ◼◼◼◼ IS GOING
TO BE ARRESTED
09:16:59: INFT NOT
PROVIDING LOCATION
09:18:34: HANDSET (GPS) FOR
+64 ◼◼◼◼◼◼ (2DEGREES):
LL(174: ◼◼◼◼◼◼ ◼◼◼◼◼◼)
09:18:59: INFT STATING ◼◼◼◼
IS MENTALLY UNWELL - IS
BECOMING ENRAGED
09:23:36: IT SOUNDS LIKE
INFT IS WALKING - BUT STILL
NOT DISCLOSING ANY LOCATION
– HAS STATED ◼◼◼◼ IS GOING
TO TAKE PILLS AND KILL
THEMSELF NOW
** Event Type changed from
2P(2) to 1X(P1) at:
06/04/18 09:23:42
09:36:19: INFT LOCATED
09:54:41: ◼◼◼◼◼◼ -
ADMITTED TO ED ◼◼◼◼◼◼
HOSPITAL
18:10:53:NIL REQ FOR POLICE
- LOTS OF VOICES HEARD
ARGUING IN B/G
18:11:05: HANDSET (GPS) FOR
+64◼◼◼◼◼◼ (2DEGREES):
LL(175: ◼◼◼◼◼◼ ◼◼◼◼◼◼)
18:13:28: C/T NOTES THAT
INFT HAS A PROTECTION ORDER
AGAINST ◼◼◼◼◼◼
18:15:19: C/T RINGS THREE
TIMES AND GOES TO V/MAIL
** Event Priority changed
from 2 to 1 at: 28/04/18
18:20:33
18:25:09: SUPP INFO
CREATED: INTEL: FAMILY
VIOLENCE20180505182509NS
18:29:07: SUPP INFO CREATED:
INTEL: YOUTH20180505182907NS
18:40:17: Unit= ◼◼◼◼◼,
Status=AR, Location=
◼◼◼◼◼◼◼◼◼◼◼◼◼◼◼
Source: New Zealand Police

14. Thanks for listening...
Questions?
Ministry of Business, Innovation &
Employment, Wellington, New Zealand
+64 21 162 9869
ben.quay@mbie.govt.nz
www.mbie.govt.nz/ecli
Ben Quay, Programme Director
www.linkedin.com/in/benquay/