Markus Bornheim, International Practice Lead Public Safety & Emergency Services, Avaya – Automated drone services with real-time communication and collaboration experience
EENA 2021: Industry session - Drones in emergencies (2/3)
1. 1
EENA Conference 2021, Riga, Conference Track #3
6th Octobre 2021, 14:00
Automated Drone Services with
Realtime Communication and
Collaboration Experience
Markus Bornheim
Avaya International Practice Lead – Public Safety and Emergency Services
bornheim@avaya.com
2. 2
Today’s Agenda
Day 1, Track 3, 14:00 – 15:00
“Drones in Emergencies”
§ Catch up on Avaya Drones Session
EENA Conference 2019
§ Insights 2020/2021: Drone
Operations & Deployment Scenarios
§ Drones as Active Team Members
in Emergency Response
§ Conclusions
7. 7
Remember Dubrovnik 2019?
EENA 2019: Drones in Realtime Communication – Supporting automation
of the 112 Service Chain in Smart Cities https://youtu.be/0dVhoSbI2_I
8. 8
Remember Dubrovnik 2019?
EENA 2019: Drones in Realtime Communication – Supporting automation
of the 112 Service Chain in Smart Cities https://youtu.be/0dVhoSbI2_I
§ Embedding drone operations into
end-to-end services chain
§ Connecting drone management to
video conferencing
§ Drone services automation affecting
emergency call chain
10. 10
Drone Operations and Integration Scenarios
1 2
Manual and locally piloted
Drone Flight
Platform-piloted automated
Drone Flight
Video transmission leveraging
communication equipment
onsite at incident location
in the field
Drone connected over 4G/5G
Mobile Networks, Video- and
Data Transmission for extended
options of interaction
11. 11
Onsite Response
Line of Sight
manual piloted
Local Emergency
Response Organisation
Command & Control Center
Video
Codec
4G/5G
network
Video
Collaboration
Platform
Mobile Staff
Local Video
Scenario 1
Locally manual piloted drone,
video transmission with onsite
video equipment
Drone Integration Scenarios
12. 12
Drone
Shelter
Scenario 2
Drone Integration Scenarios
Local Emergency Response
Organisation
Command & Control Center
Mobile Staff
Video Collaboration
Platform
Drone Management
Platform
BVLOS over Mobile
4G/5G
network
Onsite Response
Video over
Mobile
Remote automated
piloted by drone
management platform
over the air (4G/5G),
drone shelter robot
integration
13. 13
Drone Operations and Integration Scenarios
Findings and Insights
Manual and locally piloted
Drone Flight
Platform-piloted automated
Drone Flight
Video transmission leveraging
communication equipment
onsite at incident location
in the field
Drone connected over 4G/5G
Mobile Networks, Video- and
Data Transmission for extended
options of interaction
1 2
Real Life Relevance in 2021?
80% 20%
14. 14
Drone Operations and Integration Scenarios
Findings and Insights
Manual and locally piloted
Drone Flight
Platform-piloted automated
Drone Flight
Strategic Service Optimisation
Target Group:
National Government
or Ministries
Tactical Mission Support
Target Group:
Local Government
or Emergency Response Org
Video transmission leveraging
communication equipment
onsite at incident location
in the field
Drone connected over 4G/5G
Mobile Networks, Video- and
Data Transmission for extended
options of interaction
1 2
15. 15
Drone Operations and Integration Scenarios
Findings and Insights
Manual and locally piloted
Drone Flight
Platform-piloted automated
Drone Flight
16. 16
A glimpse into the future
Automated Drone Flight
Seligenstadt/Dietzenbach
17.09.2020
17. 17
Drones permit a fast and clean transport of parcels or vital
medical supplies. Drones support the fire brigade, disaster
control services, mountain rescue services and police forces
in their operations and allow for the efficient inspection of
infrastructure or traffic management. And as a new and
innovative means of air transport, air taxis can firmly establish
themselves for passenger transport in tomorrow's mobility mix,
offering a tremendous advantage, especially in rural areas.
Drivers Drone Flight Day 17th Sept 2020
Fire Brigades Seligenstadt / 112 PSAP Dietzenbach
18. 18
Drone Flight Day 17th Sept 2020 – Geography
Fire Brigades Seligenstadt / 112 PSAP Dietzenbach
Dietzenbach
112 PSAP
13 km Seligenstadt
Fire Brigades
22. 22
Drones Become Active Team Members
What drones can do...
Payload
Fly
Sensors
Video Footage
Camera
Photos
Measurements
Transport Generate
Transmit
Collaborate?
Communicate?
Share?
Respond?
Carry
Drones Can
Can drones